Company lists · Data refreshed September 2026

Top 25 Customer satisfaction consulting firms based in India

Name: Customer satisfaction consulting firms based in India
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 179 companies tracked

RevenueBase identified 179 customer satisfaction consulting firms headquartered in India as of September 2026 and tracks 20,980 professional contacts across them, including 2,518 with verified work emails. Mumbai is the largest hub.

This list covers customer satisfaction consulting firms headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

179Companies

20,980Contacts tracked

2,518Verified emails

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The 25 largest customer satisfaction consulting firms based in India

Ranked by team size

Top 25 of 179 customer satisfaction consulting firms based in India, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer satisfaction consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Nihilent	Partial evidence	Pune, IndiaHQ checked Sep 28, 2026	1,001-5,000	1,703 contacts →
	Partial evidence “Nihilent is a Global Consulting and Services Company using a human-centred approach for problem-solving and change management, Nihilent’s comprehensive range of expertise in…” Source: RevenueBase Database · checked Sep 28, 2026
2	Competent Synergies	Indirect evidence	Chandigarh, IndiaHQ checked Sep 28, 2026	5,001-10,000	801 contacts →
	Indirect evidence “Acquired by Fusion BPO in 2021” Source: RevenueBase Database · checked Sep 28, 2026
3	Qdegrees	Partial evidence	Jaipur, IndiaHQ checked Sep 28, 2026	501-1,000	533 contacts →
	Partial evidence “QDegrees Services, we are a business consulting and product innovation company.” Source: RevenueBase Database · checked Sep 28, 2026
4	Smartconnect Technologies	Indirect evidence	Mumbai, IndiaHQ checked Sep 28, 2026	201-500	332 contacts →
	Indirect evidence “The SmartConnect!” Source: RevenueBase Database · checked Sep 28, 2026
5	Customer Centria	Partial evidence	Mumbai, IndiaHQ checked Sep 28, 2026	201-500	322 contacts →
	Partial evidence “Customer Centria is a Global Customer Engagement and Experience Company, which powers Enterprises towards Customer Centricity, enabling them to engage, interact with and delight…” Source: RevenueBase Database · checked Sep 28, 2026
6	Hansa Direct	Partial evidence	Navi Mumbai, IndiaHQ checked Sep 28, 2026	501-1,000	214 contacts →
	Partial evidence “Hansa Direct – a part of Hansa Customer Equity, is a one-of-a-kind Customer Experience Centre backed by specialists across data, analytics, MarTech and digital.” Source: RevenueBase Database · checked Sep 28, 2026
7	Precistat IT Solutions	Partial evidence	Visakhapatnam, IndiaHQ checked Sep 28, 2026	201-500	144 contacts →
	Partial evidence “Precistat is a customer experience (CX) consultancy firm.” Source: RevenueBase Database · checked Sep 28, 2026
8	Axeno Consulting	Partial evidence	Noida, IndiaHQ checked Sep 28, 2026	51-200	133 contacts →
	Partial evidence “A customer experience company offering an avant-garde level of solutions and services, Axeno builds the bridge between ideas, technology, and design to deliver experiences that…” Source: RevenueBase Database · checked Sep 28, 2026
9	IBS Fulcro	Indirect evidence	Mumbai, IndiaHQ checked Sep 28, 2026	51-200	114 contacts →
	Indirect evidence “ibs fulcro is a full-stack AI native digital agency with over 23 years of experience, trusted by industry leaders like Tata Motors, Panasonic, Polycab, NPCI, Kotak Group, Zurich…” Source: RevenueBase Database · checked Sep 28, 2026
10	Onion Insights	Partial evidence	Mumbai, IndiaHQ checked Sep 28, 2026	11-50	107 contacts →
	Partial evidence “Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.” Source: RevenueBase Database · checked Sep 28, 2026
11	Feedback Insights	Strong evidence	Bangalore, IndiaHQ checked Sep 28, 2026	51-200	86 contacts →
	Strong evidence “At Feedback Insights, we help organizations accelerate growth through research-led consulting that transforms customer experience (CX), employee experience (EX), and brand…” Source: RevenueBase Database · checked Sep 28, 2026
12	Fractal INK	Indirect evidence	Mumbai, IndiaHQ checked Sep 28, 2026	51-200	83 contacts →
	Indirect evidence “An award-winning design consultancy with a deep-rooted passion for creating human-centric experiences.” Source: RevenueBase Database · checked Sep 28, 2026
13	Feedback Advisory	Partial evidence	Bengaluru, IndiaHQ checked Sep 28, 2026	51-200	76 contacts →
	Partial evidence “Feedback Advisory Services Private Limited is a fully own subsidiary of Feedback Business Consulting Services Pvt Ltd, established in 1985, is a Research based Consulting firm…” Source: RevenueBase Database · checked Sep 28, 2026
14	Nathan & Nathan Consultants PVT LTD	Indirect evidence	Bangalore, IndiaHQ checked Sep 28, 2026	51-200	73 contacts →
	Indirect evidence “Nathan & Nathan Consultants Pvt.” Source: RevenueBase Database · checked Sep 28, 2026
15	Techdew UX Design Pvt. LTD	Partial evidence	Chennai, IndiaHQ checked Sep 28, 2026	51-200	72 contacts →
	Partial evidence “Techdew Group, a User Experience Design & Consulting Private Limited with a high degree of excellence towards commitment and resolving client’s needs.” Source: RevenueBase Database · checked Sep 28, 2026
16	Contrive Datum Insights Pvt. LTD	Indirect evidence	Pune, IndiaHQ checked Sep 28, 2026	51-200	72 contacts →
	Indirect evidence “The growth of a business relies heavily on identifying the gaps and leveraging on those opportunities in the industry.” Source: RevenueBase Database · checked Sep 28, 2026
17	Humanx	Indirect evidence	Mumbai, IndiaHQ checked Sep 28, 2026	11-50	61 contacts →
	Indirect evidence “We are a strategic design consultancy based in India working with global CXOs who recognize that good design is good for business.” Source: RevenueBase Database · checked Sep 28, 2026
18	Cybersapient Technologies	Indirect evidence	Bengaluru North, IndiaHQ checked Sep 28, 2026	51-200	56 contacts →
	Indirect evidence “At Cybersapient, we aim to help our clients achieve advocacy through the experience they provide with their products and services.” Source: RevenueBase Database · checked Sep 28, 2026
19	Bridgeloyalty Customer Experience Management LLP	Indirect evidence	Mumbai, IndiaHQ checked Sep 28, 2026	11-50	34 contacts →
	Indirect evidence “Rohit is a specialist in service experience management with well-rounded business orientation.” Source: RevenueBase Database · checked Sep 28, 2026
20	Aspect	Indirect evidence	Thane, IndiaHQ checked Sep 28, 2026	11-50	28 contacts →
	Indirect evidence “ASPECT is a multi-disciplinary architecture and interior design firm specializing in retail rollouts, experience design, and scalable spatial solutions.” Source: RevenueBase Database · checked Sep 28, 2026
21	Htree HR Consultants Private Limited	Partial evidence	Ernakulam, IndiaHQ checked Sep 28, 2026	11-50	28 contacts →
	Partial evidence “Our mission is to succeed by service with utmost discipline We create supreme value for our clients by combining industry-leading consulting capabilities with comprehensive…” Source: RevenueBase Database · checked Sep 28, 2026
22	Metric Global	Strong evidence	Pune, IndiaHQ checked Sep 28, 2026	51-200	26 contacts →
	Strong evidence “METRIC Consultancy Limited is an independent market research and consultancy firm specializing in the area of customer satisfaction measurement and monitoring.” Source: RevenueBase Database · checked Sep 28, 2026
23	Datastraw Technologies	Partial evidence	Mumbai, IndiaHQ checked Sep 28, 2026	11-50	22 contacts →
	Partial evidence “Datastraw™ is a global leader in the customer experience (CX) industry.” Source: RevenueBase Database · checked Sep 28, 2026
24	Userex Consulting	Partial evidence	Ahmedabad, IndiaHQ checked Sep 28, 2026	1-10	19 contacts →
	Partial evidence “Customer Experience Is the New Competitive Battlefield What matters to your business and us is how your customer or user experiences your product or service.” Source: RevenueBase Database · checked Sep 28, 2026
25	Chromatus Consulting Market Research Consulting	Partial evidence	Pune, IndiaHQ checked Sep 28, 2026	1-10	19 contacts →
	Partial evidence “At Chromatus Consulting, we empower businesses with data-driven market research and strategic business consulting to drive growth, reduce risks, and enhance decision-making.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer satisfaction consulting firms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer satisfaction consulting firms.
Partial evidence: Its own public description names part of customer satisfaction consulting firms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer satisfaction consulting firms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 179 customer satisfaction consulting firms based in India

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Customer satisfaction consulting firms based in India at a glance

As of Sep 28, 2026

12.0%Verified-email coverage

117.2Average contacts per company

11-50Median size (employees)

14.0%Largest-city concentration · Mumbai

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 179 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer satisfaction consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in India whose own description of what they do matches “customer satisfaction consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer satisfaction consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer satisfaction consulting firms, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 2,518 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer satisfaction consulting firms by metro

Customer satisfaction consulting firms in Mumbai25

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer satisfaction consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer satisfaction consulting firms are there based in India?

RevenueBase identified 179 customer satisfaction consulting firms headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Nihilent, headquartered in Pune, tops this list with the largest team on record.

Which city has the most customer satisfaction consulting firms?

Mumbai leads with 25 headquartered companies, followed by Bangalore (15) and New Delhi (14).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,518 verified decision-maker contacts tracked across these 179 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.