Company lists · Data refreshed September 2026

Top 25 Customer satisfaction consulting firms based in Canada

Name: Customer satisfaction consulting firms based in Canada
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 179 companies tracked

RevenueBase identified 179 customer satisfaction consulting firms headquartered in Canada as of September 2026 and tracks 1,656 professional contacts across them, including 412 with verified work emails. Toronto is the largest hub.

This list covers customer satisfaction consulting firms headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

179Companies

1,656Contacts tracked

412Verified emails

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The 25 largest customer satisfaction consulting firms based in Canada

Ranked by team size

Top 25 of 179 customer satisfaction consulting firms based in Canada, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer satisfaction consulting firms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Millennium 1 Solutions	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 28, 2026	1,001-5,000	430 contacts →
	Indirect evidence “Millennium1 Solutions is now NTT Business Process Outsourcing.” Source: RevenueBase Database · checked Sep 28, 2026
2	AD HOC Research	Partial evidence	Montréal, QC, CanadaHQ checked Sep 28, 2026	51-200	94 contacts →
	Partial evidence “Founded in 1984, Ad Hoc Research offers high-quality consulting services in market and UX research.” Source: RevenueBase Database · checked Sep 28, 2026
3	Boostcx	Partial evidence	Burlington, ON, CanadaHQ checked Sep 28, 2026	51-200	80 contacts →
	Partial evidence “Providing clients with the technology and services they need to Measure, Manage and Succeed at delivering the ultimate Customer Experience.” Source: RevenueBase Database · checked Sep 28, 2026
4	OXD	Partial evidence	Vancouver, BC, CanadaHQ checked Sep 28, 2026	11-50	46 contacts →
	Partial evidence “OXD is an end-to-end design and technology consulting firm.” Source: RevenueBase Database · checked Sep 28, 2026
5	The Experience Advisors	Partial evidence	Toronto, ON, CanadaHQ checked Sep 28, 2026	11-50	35 contacts →
	Partial evidence “The Experience Advisors (XA) is a minority and female-led advisory firm with over 20+ years of customer experience (CX) and employee experience (EX) expertise.” Source: RevenueBase Database · checked Sep 28, 2026
6	Phase 5	Partial evidence	Toronto, ON, CanadaHQ checked Sep 28, 2026	11-50	30 contacts →
	Partial evidence “At Phase 5, we help clients on their journey to customer centricity by focusing on Innovation and Experience and bringing together expertise in marketing research, user and…” Source: RevenueBase Database · checked Sep 28, 2026
7	FSI Fresh Squeezed Ideas	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 28, 2026	11-50	26 contacts →
	Indirect evidence “We are end-to-end CX partners for healthcare, bringing a bespoke, collaborative, and outcome-driven approach to creating healthcare experiences.” Source: RevenueBase Database · checked Sep 28, 2026
8	Cult Collective	Indirect evidence	Calgary, AB, CanadaHQ checked Sep 28, 2026	11-50	23 contacts →
	Indirect evidence “CULT is a brand strategy firm.” Source: RevenueBase Database · checked Sep 28, 2026
9	SP Consulting	Indirect evidence	Vancouver, BC, CanadaHQ checked Sep 28, 2026	11-50	20 contacts →
	Indirect evidence “We are confident in our services and we assure that all the process to be perfect as we are experts in the business since 2010.” Source: RevenueBase Database · checked Sep 28, 2026
10	Swipe Right Media	Partial evidence	Toronto, ON, CanadaHQ checked Sep 28, 2026	11-50	18 contacts →
	Partial evidence “We're more than just a customer experience team; we're a group of innovative and dedicated professionals focused on making a real difference for businesses and their customers.” Source: RevenueBase Database · checked Sep 28, 2026
11	Acceleration Strategy INC	Partial evidence	Toronto, ON, CanadaHQ checked Sep 28, 2026	201-500	17 contacts →
	Partial evidence “ASI was acquired by Optimus SBR in 2024, bringing its deep Experience Management expertise into Optimus’s expanded consulting services.” Source: RevenueBase Database · checked Sep 28, 2026
12	CSPN	Partial evidence	Toronto, ON, CanadaHQ checked Sep 28, 2026	11-50	16 contacts →
	Partial evidence “CSPN is a leading provider of training programs, consulting services, and networking opportunities, designed to empower organizations and harness the competitive advantage of…” Source: RevenueBase Database · checked Sep 28, 2026
13	Bajouk Signature	Partial evidence	Montréal, QC, CanadaHQ checked Sep 28, 2026	1-10	12 contacts →
	Partial evidence “As cx consultants, we aim to redefine the customer experience of various industries, by paying special attention to game changing details.” Source: RevenueBase Database · checked Sep 28, 2026
14	The Verde Group	Partial evidence	Toronto, ON, CanadaHQ checked Sep 28, 2026	51-200	10 contacts →
	Partial evidence “Turning Problems Into Profits The Verde Group is a customer experience consultancy, creating value by employing a proprietary research methodology that is based on a fundamental…” Source: RevenueBase Database · checked Sep 28, 2026
15	Trica CXM Solutions LTD	Partial evidence	Mississauga, ON, CanadaHQ checked Sep 28, 2026	1-10	9 contacts →
	Partial evidence “Trica provides solutions that integrate the on-line world with the real world to provide a seamless customer experience for your clients.” Source: RevenueBase Database · checked Sep 28, 2026
16	Belding Training	Partial evidence	Kanata, ON, CanadaHQ checked Sep 28, 2026	11-50	8 contacts →
	Partial evidence “Belding Training is a global consulting and training company.” Source: RevenueBase Database · checked Sep 28, 2026
17	Bridjr	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 28, 2026	11-50	7 contacts →
	Indirect evidence “We are Bridjr, a global transformation design and delivery consultancy.” Source: RevenueBase Database · checked Sep 28, 2026
18	Bison & Bird	Partial evidence	Calgary, AB, CanadaHQ checked Sep 28, 2026	1-10	6 contacts →
	Partial evidence “Even when the team at Bison & Bird are experts in your industry, we start every engagement at the "face of the work." That is, in our experience, where the customer and employee…” Source: RevenueBase Database · checked Sep 28, 2026
19	Modern Craft	Partial evidence	Vancouver, BC, CanadaHQ checked Sep 28, 2026	11-50	5 contacts →
	Partial evidence “Modern Craft is a Vancouver-based consultancy focused on helping marketing and customer experience leaders navigate complexity and keep pace with changing customer expectations.” Source: RevenueBase Database · checked Sep 28, 2026
20	Prométhée Consultants	Partial evidence	Montreal, QC, CanadaHQ checked Sep 28, 2026	1-10	5 contacts →
	Partial evidence “Energize your organization and develop a truly omnichannel customer experience by leveraging your Human Factor.” Source: RevenueBase Database · checked Sep 28, 2026
21	TMG International INC	Indirect evidence	Toronto, ON, CanadaHQ checked Sep 28, 2026	11-50	5 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 28, 2026
22	Bp&m Consulting	Indirect evidence	Kanata, ON, CanadaHQ checked Sep 28, 2026	11-50	5 contacts →
	Indirect evidence “Our Mission We help organizations achieve measurable gains in productivity, service performance, and employee engagement.” Source: RevenueBase Database · checked Sep 28, 2026
23	Après-Demain Studio Customer Experience Strategy	Partial evidence	Montréal, QC, CanadaHQ checked Sep 28, 2026	1-10	4 contacts →
	Partial evidence “We believe in the value of collaboration with our clients, working closely to develop tailored Customer Experience (CX) strategies that drive measurable results.” Source: RevenueBase Database · checked Sep 28, 2026
24	Mani Consulting INC	Indirect evidence	Red Deer, AB, CanadaHQ checked Sep 28, 2026	11-50	4 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 28, 2026
25	Deep BAY Consulting LTD	Partial evidence	Bowser, BC, CanadaHQ checked Sep 28, 2026	1-10	3 contacts →
	Partial evidence “We are a group of technology professionals with a shared vision of providing our clients with an affordable suite of solutions that simplify their customer engagement activities.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer satisfaction consulting firms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer satisfaction consulting firms.
Partial evidence: Its own public description names part of customer satisfaction consulting firms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer satisfaction consulting firms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 179 customer satisfaction consulting firms based in Canada

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Customer satisfaction consulting firms based in Canada at a glance

As of Sep 28, 2026

24.9%Verified-email coverage

9.3Average contacts per company

1-10Median size (employees)

24.6%Largest-city concentration · Toronto

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

138

11-50

51-200

201-500

501-1,000

1,001-5,000

10001+

Email recency for this list is measured worldwide rather than for Canada, so it is reported there. Company counts and contact totals on this page are exact for Canada, over 179 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer satisfaction consulting firms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Canada whose own description of what they do matches “customer satisfaction consulting firms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer satisfaction consulting firms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer satisfaction consulting firms, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 412 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer satisfaction consulting firms by metro

Customer satisfaction consulting firms in Toronto44

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer satisfaction consulting firms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer satisfaction consulting firms are there based in Canada?

RevenueBase identified 179 customer satisfaction consulting firms headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Millennium 1 Solutions, headquartered in Toronto, tops this list with the largest team on record.

Which city has the most customer satisfaction consulting firms?

Toronto leads with 44 headquartered companies, followed by Vancouver (16) and Calgary (13).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 412 verified decision-maker contacts tracked across these 179 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.