Company lists · Data refreshed September 2026
Top 25 Retail customer service outsourcing companies based in the United States
RevenueBase identified 1,467 retail customer service outsourcing companies headquartered in the United States as of September 2026 and tracks 343,132 professional contacts across them, including 32,634 with verified work emails and 39,980 with mobile numbers. New York is the largest hub.
This list covers retail customer service outsourcing companies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, how directly it supports the match, and when it was last checked. Data refreshed September 5, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest retail customer service outsourcing companies based in the United States
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 47,558 | ||||
“We’re passionate about creating customers for life by designing experiences that elevate your brand.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 2 | 35,365 | ||||
“Foundever™ is a global leader in the customer experience (CX) industry.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 3 | 26,420 | ||||
“We’re TTEC (pronounced t.tec).” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 4 | 17,310 | ||||
“iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 5 | 15,457 | ||||
“ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies…” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 6 | VXI Global SolutionsPartial evidence | 14,238 | |||
“About VXI Global Solutions VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 7 | EverisePartial evidence | 5,863 | |||
“Everise delivers happiness to millions of customers around the world.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 8 | 5,840 | ||||
“Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 9 | 5,553 | ||||
“When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 10 | Fusion CXPartial evidence | 4,785 | |||
“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 11 | 4,561 | ||||
“CCSI specializes in high‑performance, cost‑efficient contact center solutions supported by a world‑class bilingual workforce and state‑of‑the‑art infrastructure in Mexico.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 12 | 4,342 | ||||
“With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced…” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 13 | 4,326 | ||||
“We’re here to make your impossible,#possible at retail.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 14 | 3,901 | ||||
“We are The Customer Company®, a global leader in Customer Experience (CX), Omnichannel Marketing, Data Services, Customer Care, Fulfillment, and Logistics.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 15 | 3,122 | ||||
“Email: info@Telvista.com Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 16 | 2,862 | ||||
“SPAR Group is a leading merchandising and marketing services company providing an extensive range of services to retailers, consumer product brands, and distributors.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 17 | 2,774 | ||||
“Advanced Call Center Technologies, LLC (ACT) is a premier provider of domestic (USA), near shore and far shore outsourced call center services to the financial services, mortgage…” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 18 | 2,772 | ||||
“Stream Global Services is a premium business process outsource (BPO) service provider specializing in customer relationship management solutions including sales, customer care…” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 19 | 2,101 | ||||
“Your customers are human.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 20 | 2,046 | ||||
“Alta Resources has always worked to be something different.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 21 | 2,026 | ||||
“Human-Led, Tech-Powered Customer Service For over 25 years, Liveops has redefined customer support by combining technology with real human connection.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 22 | 1,764 | ||||
“InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 23 | Km2 SolutionsPartial evidence | 1,741 | |||
“Award-winning outsourcing partner with two decades of experience operating an exclusively nearshore strategy that delivers better performance, close to home, and at a lower cost.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 24 | 1,711 | ||||
“SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 25 | 1,711 | ||||
“Faneuil is now part of Continuum Global Solutions This exciting evolution marks a significant step in our commitment to delivering unmatched customer care and transforming digital…” Source: company website · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
Showing 25 of 1,467 retail customer service outsourcing companies based in the United States
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Retail customer service outsourcing companies based in the United States at a glance
As of Sep 5, 2026Companies by employee count
Verified emails by last verification
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among retail customer service outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and evidence rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United States whose own description of what they do matches “retail customer service outsourcing companies”. Matching reads each company's description, not its industry code or its name.
- What we exclude
- Companies whose own description does not clearly place them among retail customer service outsourcing companies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and an evidence rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 32,634 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 5, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Retail customer service outsourcing companies by metro
- Retail customer service outsourcing companies in New York54
- Retail customer service outsourcing companies in Miami41
- Retail customer service outsourcing companies in Houston30
- Retail customer service outsourcing companies in Austin29
- Retail customer service outsourcing companies in Sheridan27
Frequently asked
How many retail customer service outsourcing companies are there based in the United States?
RevenueBase identified 1,467 retail customer service outsourcing companies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Alorica, headquartered in Irvine, tops this list with the largest team on record.
Which city has the most retail customer service outsourcing companies?
New York leads with 54 headquartered companies, followed by Miami (41) and Houston (30).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 32,634 verified decision-maker contacts tracked across these 1,467 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 5, 2026.
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Retail customer service outsourcing companies by geography
- Retail customer service outsourcing companies based in the United Kingdom
- Retail customer service outsourcing companies based in Brazil
- Retail customer service outsourcing companies based in France
- Retail customer service outsourcing companies based in Germany
- Retail customer service outsourcing companies based in Canada
- Retail customer service outsourcing companies based in Italy
- Retail customer service outsourcing companies based in Spain
- Retail customer service outsourcing companies based in Mexico
- Retail customer service outsourcing companies based in South Africa
- Retail customer service outsourcing companies based in the Netherlands
- Retail customer service outsourcing companies based in Australia
- Retail customer service outsourcing companies based in Poland
Browse the directory
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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- Retail customer service outsourcing companies based in the United Kingdom
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- Retail customer service outsourcing companies based in France
- Retail customer service outsourcing companies based in Germany
- Retail customer service outsourcing companies based in Canada
- Retail customer service outsourcing companies based in Italy