Company lists · Data refreshed September 2026

Top 25 Retail customer service outsourcing companies based in Canada

Name: Retail customer service outsourcing companies based in Canada
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 5, 2026 178 companies tracked

RevenueBase identified 178 retail customer service outsourcing companies headquartered in Canada as of September 2026 and tracks 14,583 professional contacts across them, including 2,344 with verified work emails and 580 with mobile numbers. Toronto is the largest hub.

This list covers retail customer service outsourcing companies headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, how directly it supports the match, and when it was last checked. Data refreshed September 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row Match evidence on every row Refreshed Sep 5, 2026 86% judged on-target in blind review

178Companies

14,583Contacts tracked

2,344Verified emails

580Mobile numbers

Explore all 178 companies → Free signup · no credit card · 500 free credits

The 25 largest retail customer service outsourcing companies based in Canada

Ranked by team size

Top 25 of 178 retail customer service outsourcing companies based in Canada, ranked by team size, largest first. Data refreshed Sep 5, 2026. Evidence rates how directly each company's own description names retail customer service outsourcing companies: strong (names it), partial (names part of it), indirect (matched on its full profile rather than the summary shown). Click a count to unlock that company's people.
#	Company	Headquarters	Employees	Contacts
1	Bill Gosling OutsourcingPartial evidence	Barrie, ON, CanadaHQ checked Sep 5, 2026	5,001-10,000	2,606
	“Bill Gosling Outsourcing is your -powered by AI innovation, proprietary technology, and 70+ years of trusted expertise.” Source: company website · checked Sep 5, 2026
2	Contactpoint 360Partial evidence	Toronto, ON, CanadaHQ checked Sep 5, 2026	5,001-10,000	1,480
	“We remove customer problems from your leadership agenda.” Source: company website · checked Sep 5, 2026
3	Gexel TelecomIndirect evidence	Montréal, CanadaHQ checked Sep 5, 2026	501-1,000	589
	“GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.” Source: company website · checked Sep 5, 2026
4	Millennium 1 SolutionsPartial evidence	Toronto, ON, CanadaHQ checked Sep 5, 2026	1,001-5,000	430
	“Millennium1 Solutions is now NTT Business Process Outsourcing.” Source: company website · checked Sep 5, 2026
5	Blue Ocean Contact CentersPartial evidence	Halifax, NS, CanadaHQ checked Sep 5, 2026	501-1,000	367
	“Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…” Source: company website · checked Sep 5, 2026
6	AtelkaIndirect evidence	Montreal, QC, CanadaHQ checked Sep 5, 2026	1,001-5,000	324
	“Atelka Enterprise Inc.(“Atelka”),is now ttec.” Source: company website · checked Sep 5, 2026
7	Singlepoint Group International INCStrong evidence	North York, ON, CanadaHQ checked Sep 5, 2026	1,001-5,000	306
	“SinglePoint Group International is a North American business process outsourcing and contact centre and collections group specializing in customer lifecycle and experience…” Source: company website · checked Sep 5, 2026
8	Optima Communications InternationalIndirect evidence	Toronto, ON, CanadaHQ checked Sep 5, 2026	501-1,000	306
	“Optima Communications International (OCI) is a Canadian contact center and business process outsourcer (BPO) specializing in regulated and complex industries, including utilities…” Source: company website · checked Sep 5, 2026
9	VoxdataPartial evidence	Montréal, QC, CanadaHQ checked Sep 5, 2026	201-500	246
	“Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs.” Source: company website · checked Sep 5, 2026
10	Zedd Customer Solutions INCIndirect evidence	Toronto, ON, CanadaHQ checked Sep 5, 2026	501-1,000	207
	Source: company website · checked Sep 5, 2026
11	Innovative VisionIndirect evidence	Toronto, ON, CanadaHQ checked Sep 5, 2026	201-500	201
	“Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO.” Source: company website · checked Sep 5, 2026
12	Ncri INCPartial evidence	Mississauga, ON, CanadaHQ checked Sep 5, 2026	201-500	194
	“NCRI, founded in Canada in 2008, is a premier provider of comprehensive business process outsourcing services.” Source: company website · checked Sep 5, 2026
13	The Sydney Call CentrePartial evidence	Sydney, NS, CanadaHQ checked Sep 5, 2026	1,001-5,000	184
	“At The Sydney Call Centre Inc.(SCC), we redefine excellence in the realms of Business Process Outsourcing (BPO) and Information and Communications Technology (ICT).” Source: company website · checked Sep 5, 2026
14	SerefinPartial evidence	Toronto, ON, CanadaHQ checked Sep 5, 2026	201-500	151
	“We help our customer's clients access services that would otherwise be too complex or overwhelming for them.” Source: company website · checked Sep 5, 2026
15	Voysus Connection ExpertsPartial evidence	Toronto, ON, CanadaHQ checked Sep 5, 2026	51-200	149
	“At Voysus, we specialize in helping our partners handle critical customer touch points through multiple incoming and outgoing channels.” Source: company website · checked Sep 5, 2026
16	Parian Logistics INCIndirect evidence	Winnipeg, MB, CanadaHQ checked Sep 5, 2026	n/a	142
	“As of December 2025, Parian Logistics no longer operates as shared support service company.” Source: company website · checked Sep 5, 2026
17	MCAIndirect evidence	Vaughan, ON, CanadaHQ checked Sep 5, 2026	1,001-5,000	141
	“MCA (Merchandising Consultants Associates) is a Canadian-owned and operated third-party labour provider dedicated to helping companies get their products on shelf and into the…” Source: company website · checked Sep 5, 2026
18	M30 Retail Services, INCPartial evidence	Calgary, AB, CanadaHQ checked Sep 5, 2026	201-500	114
	“As a professional, superior quality, results-oriented company, M30 Retail Services sets the standard in the retail merchandising and sales industry.” Source: company website · checked Sep 5, 2026
19	7x Powered GroupIndirect evidence	Calgary, AB, CanadaHQ checked Sep 5, 2026	201-500	77
	“We design, build and operate the worlds best contact centre experiences.” Source: company website · checked Sep 5, 2026
20	ONE Contact INCPartial evidence	Toronto, ON, CanadaHQ checked Sep 5, 2026	51-200	65
	“At the core of our operation is a singular, unwavering commitment: place the customer at the heart of every interaction.” Source: company website · checked Sep 5, 2026
21	Line ONE Contact Centres INCIndirect evidence	Calgary, AB, CanadaHQ checked Sep 5, 2026	201-500	58
	“Line One.” Source: company website · checked Sep 5, 2026
22	Surecall Contact CentersIndirect evidence	Calgary, AB, CanadaHQ checked Sep 5, 2026	51-200	53
	“Who We are SureCall is set apart by our innovation and state-of-the-art technology, flexible architecture, and streamlined programs.” Source: company website · checked Sep 5, 2026
23	Simpro Solutions CanadaPartial evidence	Toronto, ON, CanadaHQ checked Sep 5, 2026	501-1,000	50
	“Simpro is a world wide provider of outsourced call center and back office services including customer service,help desk,technical support,telemarketing,email and chat support.” Source: company website · checked Sep 5, 2026
24	Groupe Marketing InternationalIndirect evidence	Laval, QC, CanadaHQ checked Sep 5, 2026	51-200	47
	“Depuis 1998, Groupe Marketing International accompagne les entreprises à accélérer leur croissance, grâce à un ensemble de services d’impartition complet tels que le…” Source: company website · checked Sep 5, 2026
25	Call Center GuysPartial evidence	Toronto, ON, CanadaHQ checked Sep 5, 2026	51-200	46
	“Customer experience of things is what we’re all about.” Source: company website · checked Sep 5, 2026

Showing 25 of 178 retail customer service outsourcing companies based in Canada

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Retail customer service outsourcing companies based in Canada at a glance

As of Sep 5, 2026

51-200Median size (employees)

TorontoLargest hub · 40 HQs

580Contacts with mobile numbers

Sep 5, 2026Data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Verified emails by last verification

0–30

2,222

31–60

109

61–90

90–180

180+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among retail customer service outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and evidence rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Canada whose own description of what they do matches “retail customer service outsourcing companies”. Matching reads each company's description, not its industry code or its name.
What we exclude: Companies whose own description does not clearly place them among retail customer service outsourcing companies, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and an evidence rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 2,344 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 5, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Retail customer service outsourcing companies by metro

Retail customer service outsourcing companies in Toronto40

Frequently asked

How many retail customer service outsourcing companies are there based in Canada?

RevenueBase identified 178 retail customer service outsourcing companies headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Bill Gosling Outsourcing, headquartered in Barrie, tops this list with the largest team on record.

Which city has the most retail customer service outsourcing companies?

Toronto leads with 40 headquartered companies, followed by Montreal (21) and Calgary (11).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,344 verified decision-maker contacts tracked across these 178 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.