Company lists · Data refreshed September 2026

Top 25 Retail customer service outsourcing companies based in Australia

RevenueBase identified 91 company matches for retail customer service outsourcing companies associated with Australia as of September 2026 and tracks 2,802 professional contacts across them, including 385 with verified work emails and 127 with mobile numbers. Melbourne is the largest hub.

This list covers company matches for retail customer service outsourcing companies associated with Australia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 5, 2026 How this list was built
91Companies
2,802Contacts tracked
385Verified emails
127Mobile numbers
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The 25 largest retail customer service outsourcing companies based in Australia

Ranked by team size
Top 25 of 91 company matches for retail customer service outsourcing companies based in Australia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchWalsh Bay, AustraliaHQ recorded Sep 5, 20261,001-5,000466 contacts →

Exact match

“Creative Activation works with leading retailers.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
2Exact matchMelbourne, AustraliaHQ recorded Sep 5, 2026501-1,000404 contacts →

Exact match

“We are OBP.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
3Exact matchMelbourne, AustraliaHQ recorded Sep 5, 202610001+328 contacts →

Exact match

“Formally known as Aegis Services Australia, since 2018, both Aegis & Startek have integrated into a unified global brand as Startek.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
4Exact matchWheelers Hill, AustraliaHQ recorded Sep 5, 202651-200196 contacts →

Exact match

“Looking for a reliable outsourcing partner that can help your business grow?”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
5Exact matchSurry Hills, AustraliaHQ recorded Sep 5, 2026501-1,000132 contacts →

Exact match

“Unity4 helps organisations have better conversations, and get better outcomes.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
6Exact matchMelbourne, AustraliaHQ recorded Sep 5, 20265,001-10,000107 contacts →

Exact match

“Acquire BPO is an award-winning, global business outsourcer with 14 locations across Australia, the Dominican Republic, the Philippines and the United States.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
7Exact matchSydney, AustraliaHQ recorded Sep 5, 2026501-1,00054 contacts →

Exact match

“As part of Telekomunikasi Indonesia International (Telin) Group, OneContact (formally known as Contact Centres Australia Pty Ltd) delivers over 20 million conversations in…”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
8Exact matchSydney, AustraliaHQ recorded Sep 5, 2026201-50049 contacts →

Exact match

“At 4Mile, our business is growing your business, and we’ve been succeeding since 2015 by doing just that… We provide a wide range of marketing, finance, and customer service…”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
9Exact matchNorth Melbourne, AustraliaHQ recorded Sep 5, 20261,001-5,00048 contacts →

Exact match

“Chameleon Customer Contact, an Australian-owned, customer contact and outsourcing specialist, established in 2011 by a group of experienced direct sales, merchandising and…”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
10Exact matchCremorne, AustraliaHQ recorded Sep 5, 202651-20044 contacts →

Exact match

“Customer Driven is a leading customer experience management consultancy and services business with the reputation of delivering exceptional customer and business improvement…”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
11Exact matchSt Leonards, AustraliaHQ recorded Sep 5, 202651-20033 contacts →

Exact match

“If your sales pipeline needs filling, your customer base needs protecting or your team simply doesn't have the capacity to handle every conversation - that's where Forrest Contact…”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
12Exact matchDerrimut, AustraliaHQ recorded Sep 5, 202651-20026 contacts →

Exact match

“Globalsync is a leading ISO certified Business Process Outsourcing service provider that caters to businesses around the world.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
13Exact matchSydney, AustraliaHQ recorded Sep 5, 202611-5025 contacts →

Exact match

“Business Process Outsourcing | E-Commerce | Data Services With clients from the U.S, UK and Australia, DataMotivate provides a comprehensive shared services platform to run…”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
14Exact matchMelbourne, AustraliaHQ recorded Sep 5, 202611-5024 contacts →

Exact match

“We provide top-notch business outsourcing/offshoring services, helping companies streamline operations and boost efficiency.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
15Exact matchAdelaide, AustraliaHQ recorded Sep 5, 20261-1022 contacts →

Exact match

“Contact 121 is a dynamic provider of flexible, affordable full-service, multi-media contact and business process outsourcing (BPO) solutions.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
16Exact matchMelbourne, AustraliaHQ recorded Sep 5, 202611-5021 contacts →

Exact match

“G4ce is a world-class business process outsourcing services provider based in Australia with over 12 years of experience in providing top-notch outsourcing services for businesses…”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
17Exact matchMulgrave, AustraliaHQ recorded Sep 5, 202651-20018 contacts →

Exact match

“We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
18Exact matchBurwood, AustraliaHQ recorded Sep 5, 202611-5015 contacts →

Exact match

“Outsourcing Alliance is an Australian-owned outsourcing and business solutions company with over 20 years of industry expertise in offshore staffing, workforce management, and…”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
19Exact matchSurry Hills, AustraliaHQ recorded Sep 5, 202611-5011 contacts →

Exact match

“Black Line Group knows shops.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
20Exact matchSydney, AustraliaHQ recorded Sep 5, 202611-5010 contacts →

Exact match

“There is no doubt that, your customers are the driving force behind the success of your brand.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
21Exact matchSouth Melbourne, AustraliaHQ recorded Sep 5, 202651-2008 contacts →

Exact match

“At Team Up Now, we’re redefining outsourcing to create a positive impact for both businesses and employees.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
22Exact matchHoddle Street, AustraliaHQ recorded Sep 5, 202651-2007 contacts →

Exact match

“The BPO Group is specialized in the following services- Admin Support - Customer Support (includes chat support, email support, call centre or complaints management)- Marketing…”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
23Exact matchSydney, AustraliaHQ recorded Sep 5, 20261-107 contacts →

Exact match

“TCX Consult acknowledges the swift adoption of cutting-edge and emerging technologies, coupled with the broadening of digital access, as pivotal forces reshaping the contact…”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
24Exact matchMelbourne, AustraliaHQ recorded Sep 5, 202611-505 contacts →

Exact match

“Virtual Customer Contact Centre Through our 100% virtual business processes, innovative technologies and virtual workforce experience, we offer clients a solution proven to…”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
25Exact matchSydney, AustraliaHQ recorded Sep 5, 202611-505 contacts →

Exact match

“At True Potential Sales we provide Sales outsourcing and customer care to help you bring in and retain more business.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase

Showing 25 of 91 retail customer service outsourcing companies based in Australia

See the full list, filter by size, metro and specialty, and access 385 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Retail customer service outsourcing companies based in Australia at a glance

As of Sep 5, 2026
13.7%Verified-email coverage
4.5%Mobile-number coverage
30.8Average contacts per company
11-50Median size (employees)
20.9%Largest-city concentration · Melbourne
Sep 5, 2026Page data refreshed

Companies by employee count

1-10
20
11-50
36
51-200
20
201-500
3
501-1,000
5
1,001-5,000
3
5,001-10,000
1
10001+
3

Freshness & accuracy

How recently the business emails on this list were verified

Email last verified

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Australia whose business descriptions match “retail customer service outsourcing companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 385 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “retail customer service outsourcing companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many retail customer service outsourcing companies are there based in Australia?

RevenueBase identified 91 company matches for retail customer service outsourcing companies associated with Australia as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Creative Activation tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most retail customer service outsourcing companies?

Melbourne leads with 19 company records, followed by Sydney (18) and Gold Coast (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 385 professional contacts with verified work emails tracked across these 91 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.