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Company lists · Data refreshed September 2026

Top 25 Retail customer service outsourcing companies based in France

Compiled by the RevenueBase Data Team Data refreshed Sep 5, 2026 184 companies tracked

RevenueBase identified 184 retail customer service outsourcing companies headquartered in France as of September 2026 and tracks 17,482 professional contacts across them, including 1,652 with verified work emails and 120 with mobile numbers. Paris is the largest hub.

This list covers retail customer service outsourcing companies headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, how directly it supports the match, and when it was last checked. Data refreshed September 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row Match evidence on every row Refreshed Sep 5, 2026 86% judged on-target in blind review
184Companies
17,482Contacts tracked
1,652Verified emails
120Mobile numbers
Explore all 184 companies → Free signup · no credit card · 500 free credits

The 25 largest retail customer service outsourcing companies based in France

Ranked by team size
Top 25 of 184 retail customer service outsourcing companies based in France, ranked by team size, largest first. Data refreshed Sep 5, 2026. Evidence rates how directly each company's own description names retail customer service outsourcing companies: strong (names it), partial (names part of it), indirect (matched on its full profile rather than the summary shown). Click a count to unlock that company's people.
#CompanyHeadquartersEmployeesContacts
1
ArmatisStrong evidence
Paris, FranceHQ checked Sep 5, 20265,001-10,0003,545

“For 40 years, Armatis, European expert in customer relationship and process outsourcing, has been transforming brands' ambitions into tangible and measurable results.”

Source: company website · checked Sep 5, 2026
2
B2s Business Support ServicesIndirect evidence
Gennevilliers Cedex, FranceHQ checked Sep 5, 202610001+978

“Expert de la relation client depuis 1996, b2s est le N°1 de l’externalisation de votre relation client en qualité délivrée.”

Source: company website · checked Sep 5, 2026
3
VIPPIndirect evidence
Paris, FranceHQ checked Sep 5, 20261,001-5,000964

“Le Groupe VIPP propose des prestations de relation client et BPO au meilleur rapport qualité prix via ses implantations en Afrique subsaharienne et ses 3 collaborateurs.”

Source: company website · checked Sep 5, 2026
4
Adecco OutsourcingPartial evidence
Paris, FranceHQ checked Sep 5, 2026501-1,000887

“Adecco Outsourcing propose aux entreprises des solutions d’externalisation dédiées à l’Accueil en entreprise, à l’Evènementiel, au Marketing terrain et aux activités de production…”

Source: company website · checked Sep 5, 2026
5
ViveticIndirect evidence
Paris, FranceHQ checked Sep 5, 20261,001-5,000737

“Acteur historique de l’externalisation de la Relation Client, du Back-Office (BPO) et des Services Numériques & Informatiques, implanté en France et dans l’Océan Indien, à…”

Source: company website · checked Sep 5, 2026
6
TerseaIndirect evidence
Paris, FranceHQ checked Sep 5, 20261,001-5,000395

“Tersea est le premier opérateur de centre de contact qui propose une solution originale et innovante et qui met tout son savoir faire à disposition de ses clients.”

Source: company website · checked Sep 5, 2026
7
OnepilotStrong evidence
Paris, FranceHQ checked Sep 5, 20261,001-5,000328

“At Onepilot, we’re redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise.”

Source: company website · checked Sep 5, 2026
8
Teletech InternationalPartial evidence
Clichy, FranceHQ checked Sep 5, 2026201-500306

“Teletech supports you in initiating or nurturing the relationship with your prospects / users / customers.”

Source: company website · checked Sep 5, 2026
9
AdkontactPartial evidence
Paris, FranceHQ checked Sep 5, 202651-200224

“Adkontact is a Customer Care Solutions provider company which was established in October 2009 as a direct response to a strongly recognized need for the provision of world class…”

Source: company website · checked Sep 5, 2026
10
OceancallIndirect evidence
Aix-en-provence, FranceHQ checked Sep 5, 20261,001-5,000198

“Acteur indépendant et audacieux de l'externalisation, OCEANCALL réinvente de nouvelles solutions souples, agiles et innovantes, pour vous accompagner dans la prise en charge de…”

Source: company website · checked Sep 5, 2026
11
Umanlink GroupIndirect evidence
Paris, FranceHQ checked Sep 5, 2026501-1,000193

“Umanlink Group, est un centre de services international qui accompagne les entreprises de toutes tailles dans l’externalisation de leurs projets, en proposant des solutions CX et…”

Source: company website · checked Sep 5, 2026
12
ComearthIndirect evidence
Orsay, FranceHQ checked Sep 5, 2026201-500186

“COMEARTH est un Centre d'externalisation de la Relation Client, B2B et B2C.”

Source: company website · checked Sep 5, 2026
13
AmicioIndirect evidence
Abbeville, FranceHQ checked Sep 5, 2026501-1,000168

“Faire de la relation client un levier majeur de valorisation de votre marque.”

Source: company website · checked Sep 5, 2026
14
RMAIndirect evidence
Sauzet, FranceHQ checked Sep 5, 2026201-500154

“RMAsa est spécialisée dans les services d’externalisation de vos forces de vente, d’animations commerciales et merchandising depuis 1986.”

Source: company website · checked Sep 5, 2026
15
SQWADStrong evidence
Paris, FranceHQ checked Sep 5, 202651-200113

“Welcome to Sqwad, your outsourcing partner for customer relations, dedicated to exceptionally improving your customer service and business performance.”

Source: company website · checked Sep 5, 2026
16
SynoliaIndirect evidence
Lyon, FranceHQ checked Sep 5, 202651-200109

“Synolia est une société de conseil et de services spécialisée dans la mise en place de dispositifs sur-mesure plaçant le client au cœur de l’entreprise.”

Source: company website · checked Sep 5, 2026
17
EDIISIndirect evidence
Saint-malo, FranceHQ checked Sep 5, 2026501-1,00082

“EDIIS propose un ensemble de services d'externalisation des process métiers autour du document et de la relation client.”

Source: company website · checked Sep 5, 2026
18
EODOMIndirect evidence
Boulogne-billancourt, FranceHQ checked Sep 5, 202611-5082

“Eodom est un centre de contacts Multi-canal innovant par la relocalisation à domicile (Homeshoring), nous proposons une gestion de la relation client basée sur la qualité et la…”

Source: company website · checked Sep 5, 2026
19
AccefilIndirect evidence
Orléans, FranceHQ checked Sep 5, 202651-20066

“CENTRE DE CONTACT ET D’EXPERTISE DE LA RELATION CLIENTS Par l’innovation, Par l’intelligence relationnelle, Pour l’excellence client, Le GIE ACCEFIL est le centre de contact et…”

Source: company website · checked Sep 5, 2026
20
Tête-À-Tête Relation ClientIndirect evidence
Nantes, FranceHQ checked Sep 5, 202651-20045

“Centre de Relation Client externalisé Nantais, nous croyons au pouvoir d’une relation client plus humaine.”

Source: company website · checked Sep 5, 2026
21
CYWYCIndirect evidence
Paris, FranceHQ checked Sep 5, 202651-20045

“Créée en 2014, nous comptons aujourd’hui plus de 120 clients en France et en Europe.”

Source: company website · checked Sep 5, 2026
22
DistriplusPartial evidence
Montrouge, FranceHQ checked Sep 5, 2026201-50044

“Distriplus is a major player in B2B outsourcing.”

Source: company website · checked Sep 5, 2026
23
Anstel SASIndirect evidence
Courbevoie, FranceHQ checked Sep 5, 202651-20043

“Anstel est le premier centre de contacts omnicanal dédié à la gestion des appels 24h/24 et 7j/7.”

Source: company website · checked Sep 5, 2026
24
Citizen CallIndirect evidence
Mérignac, FranceHQ checked Sep 5, 202651-20042

“Citizen Call accompagne les entreprises de service dans leur développement commercial, l’amélioration de leur expérience client et la connaissance de leurs marchés.”

Source: company website · checked Sep 5, 2026
25
SPM ServicesIndirect evidence
Dardilly, FranceHQ checked Sep 5, 2026201-50034

“Qui sommes-nous?”

Source: company website · checked Sep 5, 2026

Showing 25 of 184 retail customer service outsourcing companies based in France

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Retail customer service outsourcing companies based in France at a glance

As of Sep 5, 2026
11-50Median size (employees)
ParisLargest hub · 39 HQs
120Contacts with mobile numbers
Sep 5, 2026Data refreshed

Companies by employee count

1-10
69
11-50
42
51-200
30
201-500
17
501-1,000
11
1,001-5,000
9
5,001-10,000
2
10001+
4

Verified emails by last verification

0–30
1,525
31–60
113
61–90
1
90–180
0
180+
13

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among retail customer service outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and evidence rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in France whose own description of what they do matches “retail customer service outsourcing companies”. Matching reads each company's description, not its industry code or its name.
What we exclude
Companies whose own description does not clearly place them among retail customer service outsourcing companies, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and an evidence rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,652 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 5, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Retail customer service outsourcing companies by metro

  • Retail customer service outsourcing companies in Paris39

Frequently asked

How many retail customer service outsourcing companies are there based in France?

RevenueBase identified 184 retail customer service outsourcing companies headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Armatis, headquartered in Paris, tops this list with the largest team on record.

Which city has the most retail customer service outsourcing companies?

Paris leads with 39 headquartered companies, followed by Merignac (4) and Nantes (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,652 verified decision-maker contacts tracked across these 184 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.

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