Company lists · Data refreshed September 2026

Top 25 Retail customer service outsourcing companies based in the United Kingdom

RevenueBase identified 334 company matches for retail customer service outsourcing companies associated with the United Kingdom as of September 2026 and tracks 32,813 professional contacts across them, including 6,373 with verified work emails and 1,136 with mobile numbers. London is the largest hub.

This list covers company matches for retail customer service outsourcing companies associated with the United Kingdom, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 5, 2026 How this list was built
334Companies
32,813Contacts tracked
6,373Verified emails
1,136Mobile numbers
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The 25 largest retail customer service outsourcing companies based in the United Kingdom

Ranked by team size
Top 25 of 334 company matches for retail customer service outsourcing companies based in the United Kingdom, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchLondon, United KingdomHQ recorded Sep 5, 202610001+20,824 contacts →

Exact match

“Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
2Exact matchMotherwell, United KingdomHQ recorded Sep 5, 20261,001-5,0001,244 contacts →

Exact match

“Ascensos is now Firstsource.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
3Exact matchAltrincham, United KingdomHQ recorded Sep 5, 202610001+873 contacts →

Exact match

“At Convergys Intelligent Contact, we build sustainable revenue streams for our clients.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
4Exact matchMilton Keynes, United KingdomHQ recorded Sep 5, 20261,001-5,000654 contacts →

Exact match

“TSYS is the market leader for credit card processing in the United Kingdom, supporting a number of the key credit card issuers in the region.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
5Exact matchGlasgow, United KingdomHQ recorded Sep 5, 20261,001-5,000595 contacts →

Exact match

“Kura is a global CX outsourcer.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
6Exact matchLondon, United KingdomHQ recorded Sep 5, 202651-200569 contacts →

Exact match

“Vertex is a leader in BPO and Customer Management Outsourcing, serving over 200 clients worldwide across many sectors.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
7Exact matchWrexham, United KingdomHQ recorded Sep 5, 20261,001-5,000530 contacts →

Exact match

“Moneypenny is the leading customer conversations partner to businesses across the UK and US, blending exceptional people with proprietary AI technology to deliver trusted caller…”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
8Exact matchKingston Upon Hull, United KingdomHQ recorded Sep 5, 20261,001-5,000490 contacts →

Exact match

“Give your customers a voice with ResQ.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
9Exact matchSheffield, United KingdomHQ recorded Sep 5, 2026501-1,000327 contacts →

Exact match

“Skilled talent, proven processes and leading technology.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
10Exact matchSouthend-on-sea, United KingdomHQ recorded Sep 5, 2026501-1,000318 contacts →

Exact match

“Ventrica is a global leader in delivering emotive CX through BPO.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
11Exact matchBirkenhead, United KingdomHQ recorded Sep 5, 20261,001-5,000312 contacts →

Exact match

“Here at The Contact Company, we add value for clients, working as trusted partners to manage and develop their customer contact processes.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
12Exact matchHull, United KingdomHQ recorded Sep 5, 2026501-1,000205 contacts →

Exact match

“Established since 1998 Clearanswer is an expert provider of contact centre solutions.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
13Exact matchRichmond, United KingdomHQ recorded Sep 5, 2026501-1,000162 contacts →

Exact match

“We are a leading UK customer experience outsourcer, recently named Gold winners for L&D Team of the Year 2025, Best Contact Centre Culture (Large) 2024 and Outsourced Contact…”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
14Exact matchNewcastle Upon Tyne, United KingdomHQ recorded Sep 5, 2026201-500140 contacts →

Exact match

“Echoing our clients in every conversation.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
15Exact matchBristol, United KingdomHQ recorded Sep 5, 20261,001-5,000132 contacts →

Exact match

“Dedicated and shared contact centre outsourcing operations.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
16Exact matchBristol, United KingdomHQ recorded Sep 5, 202651-200131 contacts →

Exact match

“Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
17Exact matchManchester, United KingdomHQ recorded Sep 5, 2026201-500118 contacts →

Exact match

“Focus is a UK-managed outsourcing partner with a large dedicated offshore delivery team, built and proven inside real UK retail operations before we opened it to other brands.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
18Exact matchDoxford International Business Park, United KingdomHQ recorded Sep 5, 20261,001-5,000114 contacts →

Exact match

“EC Outsourcing is one of the UK's leading outsourced contact centres.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
19Exact matchStevenage, United KingdomHQ recorded Sep 5, 2026201-500112 contacts →

Exact match

“Step Change Outsourcing is a growing contact centre working in partnership with some of the UK’s largest brands for over 15 years.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
20Exact matchSwansea, United KingdomHQ recorded Sep 5, 2026201-50099 contacts →

Exact match

“Our business is your business.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
21Exact matchLondon, United KingdomHQ recorded Sep 5, 2026201-50098 contacts →

Exact match

“Founded in 1988, RSVP is the oldest provider of contact centre services in the UK.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
22Exact matchLondon, United KingdomHQ recorded Sep 5, 202651-20090 contacts →

Exact match

“A world class offshore outsourcing agency, with offices in London and Harare, we have access to some of the best educated, best spoken graduates you will find anywhere in the…”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
23Exact matchMarlow, United KingdomHQ recorded Sep 5, 2026201-50088 contacts →

Exact match

“Partner Retail Services (PRS & ) is wholly owned by entrepreneur, Peter Jones CBE, founder of the Peter Jones Investment Group.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
24Exact matchBury, United KingdomHQ recorded Sep 5, 2026201-50083 contacts →

Exact match

“We are FM Outsource, a modern customer service outsourcer.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase
25Exact matchBristol, United KingdomHQ recorded Sep 5, 202651-20083 contacts →

Exact match

“We are Subfero.”

Recorded in the RevenueBase company graph · Sep 5, 2026 · View company records in RevenueBase

Showing 25 of 334 retail customer service outsourcing companies based in the United Kingdom

See the full list, filter by size, metro and specialty, and access 6,373 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Retail customer service outsourcing companies based in the United Kingdom at a glance

As of Sep 5, 2026
19.4%Verified-email coverage
3.5%Mobile-number coverage
98.2Average contacts per company
11-50Median size (employees)
28.1%Largest-city concentration · London
Sep 5, 2026Page data refreshed

Companies by employee count

1-10
94
11-50
98
51-200
76
201-500
34
501-1,000
11
1,001-5,000
14
10001+
3

Freshness & accuracy

How recently the business emails on this list were verified

Email last verified

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United Kingdom whose business descriptions match “retail customer service outsourcing companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 6,373 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Retail customer service outsourcing companies by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “retail customer service outsourcing companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many retail customer service outsourcing companies are there based in the United Kingdom?

RevenueBase identified 334 company matches for retail customer service outsourcing companies associated with the United Kingdom as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Capita tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most retail customer service outsourcing companies?

London leads with 94 company records, followed by Manchester (13) and Bristol (10).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 6,373 professional contacts with verified work emails tracked across these 334 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.