Company lists · Data refreshed September 2026

Top 25 Retail customer service outsourcing companies based in Italy

Name: Retail customer service outsourcing companies based in Italy
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 5, 2026 160 companies tracked

RevenueBase identified 160 retail customer service outsourcing companies headquartered in Italy as of September 2026 and tracks 16,564 professional contacts across them, including 2,548 with verified work emails and 236 with mobile numbers. Milano is the largest hub.

This list covers retail customer service outsourcing companies headquartered in Italy, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, how directly it supports the match, and when it was last checked. Data refreshed September 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row Match evidence on every row Refreshed Sep 5, 2026 86% judged on-target in blind review

160Companies

16,564Contacts tracked

2,548Verified emails

236Mobile numbers

Explore all 160 companies → Free signup · no credit card · 500 free credits

The 25 largest retail customer service outsourcing companies based in Italy

Ranked by team size

Top 25 of 160 retail customer service outsourcing companies based in Italy, ranked by team size, largest first. Data refreshed Sep 5, 2026. Evidence rates how directly each company's own description names retail customer service outsourcing companies: strong (names it), partial (names part of it), indirect (matched on its full profile rather than the summary shown). Click a count to unlock that company's people.
#	Company	Headquarters	Employees	Contacts
1	Comdata GroupIndirect evidence	Corsico, ItalyHQ checked Sep 5, 2026	10001+	9,614
	“We're KONECTA now!” Source: company website · checked Sep 5, 2026
2	CovisianPartial evidence	Milano, ItalyHQ checked Sep 5, 2026	10001+	2,810
	“is a tech company specialized in providing, and for & customer care.” Source: company website · checked Sep 5, 2026
3	AccueilPartial evidence	Reggio Calabria, ItalyHQ checked Sep 5, 2026	501-1,000	299
	“ACCUEIL is a leading Italian company in the field of Call Center and Business Process Outsourcing Services.” Source: company website · checked Sep 5, 2026
4	Koiné SRLIndirect evidence	Maerne, ItalyHQ checked Sep 5, 2026	501-1,000	239
	“Koiné is a leader company which works in service industry.” Source: company website · checked Sep 5, 2026
5	Ecare CRM Business SolutionsPartial evidence	Milano, ItalyHQ checked Sep 5, 2026	1,001-5,000	192
	“Siamo un provider di Soluzioni di Business impegnato a realizzare sviluppo e innovazione per le aziende clienti, attraverso la fornitura in outsourcing di soluzioni e processi…” Source: company website · checked Sep 5, 2026
6	CX CentaxPartial evidence	Bergamo, ItalyHQ checked Sep 5, 2026	201-500	167
	“We increase your customers value Offrire servizi di CRM in outsorcing personalizzati, con personale altamente qualificato e tecnologie innovative, per ottenere il massimo grado di…” Source: company website · checked Sep 5, 2026
7	Wemay SRLPartial evidence	Reggio Emilia, ItalyHQ checked Sep 5, 2026	51-200	123
	“Factory at Outsourcing Business Processes WeMay attraverso la sua pluriennale esperienza ha maturato una solida esperienza e specializzazione nei servizi di Business Process…” Source: company website · checked Sep 5, 2026
8	Across SRLIndirect evidence	Torino, ItalyHQ checked Sep 5, 2026	51-200	114
	“Across is a Digital Solution Company.” Source: company website · checked Sep 5, 2026
9	Konnexio GroupPartial evidence	Cagliari, ItalyHQ checked Sep 5, 2026	201-500	99
	“Storia Il nostro gruppo nasce a Cagliari nel 2005, ed è oggi uno dei maggiori Players nella Gestione della Customer Base, delle Vendite e dei servizi a valore aggiunto.” Source: company website · checked Sep 5, 2026
10	PMC Plus - ItaliaIndirect evidence	Milano, ItalyHQ checked Sep 5, 2026	201-500	72
	“PMC PLUS FA CRESCERE LA TUA AZIENDA!” Source: company website · checked Sep 5, 2026
11	Concerto Contact CenterIndirect evidence	Rome, ItalyHQ checked Sep 5, 2026	51-200	65
	“Concerto è nata nel 2005, frutto di una joint-venture paritetica fra Alchimie, una società di comunicazione, e Top Consulting & Services, una società informatica.” Source: company website · checked Sep 5, 2026
12	Quality LAB SRLIndirect evidence	Roma, ItalyHQ checked Sep 5, 2026	51-200	55
	“contaQ, fondata a Roma nel 2008, è una realtà specializzata nell'erogazione di servizi integrati di Contact Center Multicanale.” Source: company website · checked Sep 5, 2026
13	Eurostep CommercePartial evidence	Montebelluna, ItalyHQ checked Sep 5, 2026	51-200	47
	“Omnichannel Commerce - Full Outsourcing Service Provider” Source: company website · checked Sep 5, 2026
14	Gruppo Eutel 2005Indirect evidence	Cagliari, ItalyHQ checked Sep 5, 2026	51-200	41
	“Da oltre 20 anni crediamo in un ecosistema che integri perfettamente la componente umana a quella digitale.” Source: company website · checked Sep 5, 2026
15	Unilinea S.R.LPartial evidence	Milano, ItalyHQ checked Sep 5, 2026	51-200	33
	“Unilinea nasce nel e nel corso del tempo si specializza nella gestione dei servizi in outsourcing nel settore bancario e finanziario, permettendo alle aziende di dedicare risorse…” Source: company website · checked Sep 5, 2026
16	Conquality SRLPartial evidence	Cinisello Balsamo, ItalyHQ checked Sep 5, 2026	201-500	28
	“La ConQuality oggi rappresenta un Business Partner delle aziende che affidano i servizi in outsourcing, poiché grazie ai riscontri continui, alle analisi condivise, alla qualità…” Source: company website · checked Sep 5, 2026
17	C4b Software And Intelligent Business Solutions- Lead Generation- DatabasePartial evidence	Milan, ItalyHQ checked Sep 5, 2026	11-50	27
	“C4B è specializzata nell’erogazione di servizi di Direct Marketing, di Business Process Outsourcing e IT.” Source: company website · checked Sep 5, 2026
18	XcallyIndirect evidence	Turin, ItalyHQ checked Sep 5, 2026	11-50	27
	“Revolutionize CX with human-centered artificial intelligence with XCALLY.” Source: company website · checked Sep 5, 2026
19	G&g Idee E SoluzioniIndirect evidence	Roma, ItalyHQ checked Sep 5, 2026	51-200	23
	“BPO, Servizio Clienti Inbound e Outbound, CRM e Acquisizione Clienti, Social CRM, Back-Office, Help desk tecnico, CUP.” Source: company website · checked Sep 5, 2026
20	Socage Customer ServiceIndirect evidence	Modena, ItalyHQ checked Sep 5, 2026	11-50	18
	“Da sempre l’area tecnica e il servizio assistenza ai propri clienti è una parte fondamentale e centrale per SOCAGE Per accrescere e perseguire questa missione, nel 2016 nasce, a…” Source: company website · checked Sep 5, 2026
21	Interago ServiziPartial evidence	Fiumicino, ItalyHQ checked Sep 5, 2026	51-200	16
	“Siamo un Contact Center multimediale, con alle spalle più di 20 anni di esperienza nel settore dei Call Center e del Customer Relationship Management grazie ad un un impegno…” Source: company website · checked Sep 5, 2026
22	Tekio SPAPartial evidence	Milan, ItalyHQ checked Sep 5, 2026	11-50	13
	“Tekio is an IT services company focused on the retail market.” Source: company website · checked Sep 5, 2026
23	Eurecart SRLPartial evidence	Potenza, ItalyHQ checked Sep 5, 2026	11-50	13
	“Siamo un’azienda di Conad specializzata in servizi di customer care e IT per il canale e-commerce.” Source: company website · checked Sep 5, 2026
24	Team2comPartial evidence	Parete, ItalyHQ checked Sep 5, 2026	11-50	13
	“We connect businesses and customers by offering a new and effective experience that allows interaction through omnichannel communication.” Source: company website · checked Sep 5, 2026
25	Th3 GroupStrong evidence	San Benedetto Del Tronto, ItalyHQ checked Sep 5, 2026	51-200	12
	“A set of companies specialized in services dedicated to the Retail Industry, our extensive knowledge satisfies a wide range of customer needs.” Source: company website · checked Sep 5, 2026

Showing 25 of 160 retail customer service outsourcing companies based in Italy

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Retail customer service outsourcing companies based in Italy at a glance

As of Sep 5, 2026

11-50Median size (employees)

MilanoLargest hub · 20 HQs

236Contacts with mobile numbers

Sep 5, 2026Data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Verified emails by last verification

0–30

2,410

31–60

123

61–90

90–180

180+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among retail customer service outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and evidence rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Italy whose own description of what they do matches “retail customer service outsourcing companies”. Matching reads each company's description, not its industry code or its name.
What we exclude: Companies whose own description does not clearly place them among retail customer service outsourcing companies, and records with no verified work email. Companies headquartered outside Italy are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and an evidence rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 2,548 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 5, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

How many retail customer service outsourcing companies are there based in Italy?

RevenueBase identified 160 retail customer service outsourcing companies headquartered in Italy as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Comdata Group, headquartered in Corsico, tops this list with the largest team on record.

Which city has the most retail customer service outsourcing companies?

Milano leads with 20 headquartered companies, followed by Roma (15) and Milano Mi (7).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,548 verified decision-maker contacts tracked across these 160 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.