Company lists · Data refreshed October 2026

Top 25 Customer service automation software worldwide

Name: Customer service automation software worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Oct 1, 2026 9,307 companies tracked

RevenueBase identified 9,307 company matches for customer service automation software worldwide as of October 2026 and tracks 105,079 professional contacts across them, including 26,580 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for customer service automation software worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 1, 2026. Country and city lists for customer service automation software follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 1, 2026 How this list was built

9,307Companies

105,079Contacts tracked

26,580Verified emails

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The 25 largest customer service automation software worldwide

Ranked by team size

Top 25 of 9,307 company matches for customer service automation software worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Oct 1, 2026	10001+	8,461 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
2	Freshworks	Exact match	San Mateo, CA, United StatesHQ recorded Oct 1, 2026	1,001-5,000	7,034 contacts →
	Exact match “Freshworks Inc.(NASDAQ: FRSH) is the AI-powered, unified service operations platform that is fast to deploy, intuitive to use, and enables every employee to be more productive.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
3	Verint	Exact match	Melville, NY, United StatesHQ recorded Oct 1, 2026	5,001-10,000	3,852 contacts →
	Exact match “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
4	Quadient	Exact match	Bagneux, FranceHQ recorded Oct 1, 2026	1,001-5,000	3,472 contacts →
	Exact match “Quadient designs and builds human-centered, AI-driven automation solutions for business communications.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
5	Quantanite	Exact match	London, United KingdomHQ recorded Oct 1, 2026	1,001-5,000	1,991 contacts →
	Exact match “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
6	Nextiva	Exact match	Scottsdale, AZ, United StatesHQ recorded Oct 1, 2026	1,001-5,000	1,638 contacts →
	Exact match “Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
7	Dialpad	Exact match	San Ramon, CA, United StatesHQ recorded Oct 1, 2026	1,001-5,000	1,473 contacts →
	Exact match “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
8	Intercom	Exact match	San Francisco, CA, United StatesHQ recorded Oct 1, 2026	1,001-5,000	1,444 contacts →
	Exact match “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
9	Talkdesk	Exact match	San Francisco, CA, United StatesHQ recorded Oct 1, 2026	1,001-5,000	1,316 contacts →
	Exact match “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
10	Mundiale	Exact match	Belo Horizonte, BrazilHQ recorded Oct 1, 2026	501-1,000	813 contacts →
	Exact match “Inteligência Artificial que entende seu negócio: Atendimento, vendas e cobrança pelo WhatsApp para escalar seus resultados.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
11	Aircall	Exact match	New York, NY, United StatesHQ recorded Oct 1, 2026	501-1,000	804 contacts →
	Exact match “The collaborative, AI-powered platform for customer conversations.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
12	Khoros	Exact match	Austin, TX, United StatesHQ recorded Oct 1, 2026	501-1,000	763 contacts →
	Exact match “Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
13	Bell And Howell	Exact match	Durham, NC, United StatesHQ recorded Oct 1, 2026	1,001-5,000	760 contacts →
	Exact match “Bell and Howell is a technology-driven leader in Automation Services and Automation Solutions helping businesses maximize operational efficiency and deliver exceptional customer…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
14	Egain Corporation	Exact match	Sunnyvale, CA, United StatesHQ recorded Oct 1, 2026	501-1,000	759 contacts →
	Exact match “eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
15	cm.com	Exact match	Breda, NetherlandsHQ recorded Oct 1, 2026	1,001-5,000	705 contacts →
	Exact match “CM.com (AMS: CMCOM) is a leading European technology company that helps organizations worldwide improve customer interactions through integrated solutions for communications…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
16	Exotel	Exact match	Bangalore, IndiaHQ recorded Oct 1, 2026	1,001-5,000	691 contacts →
	Exact match “Exotel is your AI transformation partner for customer engagement and experience.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
17	Soundhound AI	Exact match	Santa Clara, CA, United StatesHQ recorded Oct 1, 2026	501-1,000	669 contacts →
	Exact match “SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
18	Kapture CX	Exact match	Bangalore, IndiaHQ recorded Oct 1, 2026	201-500	630 contacts →
	Exact match “Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
19	Sierra	Exact match	San Francisco, CA, United StatesHQ recorded Oct 1, 2026	201-500	561 contacts →
	Exact match “Sierra helps businesses build better, more human customer experiences with AI.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
20	Armsoftech Private Limited	Exact match	Chennai, IndiaHQ recorded Oct 1, 2026	1,001-5,000	450 contacts →
	Exact match “Transforming Customer Experience with AI-Driven Innovation ARMSoft-Tech is a leading AI and digital transformation company helping enterprises automate customer engagement…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
21	Saas Labs	Exact match	Palo Alto, CA, United StatesHQ recorded Oct 1, 2026	201-500	448 contacts →
	Exact match “SaaS Labs is all about helping sales and support teams reach their full potential.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
22	Omilia	Exact match	Larnaca, CyprusHQ recorded Oct 1, 2026	201-500	438 contacts →
	Exact match “Omilia is the global standard for AI-driven customer service transformation.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
23	Vsynergize AI	Exact match	Westborough, MA, United StatesHQ recorded Oct 1, 2026	501-1,000	432 contacts →
	Exact match “Vsynergize.ai is your strategic transformation partner, combining AI-driven technology, expert services, and flexible talent solutions to accelerate your business success.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
24	Lime Technologies	Exact match	Lund, SwedenHQ recorded Oct 1, 2026	201-500	399 contacts →
	Exact match “Lime is the Customer Journey platform that helps companies make their customers fall in love with them.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
25	Diya Systems	Exact match	Mangalore, IndiaHQ recorded Oct 1, 2026	1,001-5,000	389 contacts →
	Exact match “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer service automation software”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 9,307 customer service automation software worldwide

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Customer service automation software worldwide at a glance

As of Oct 1, 2026

25.3%Verified-email coverage

11.3Average contacts per company

1-10Median size (employees)

2.4%Largest-city concentration · London

Oct 1, 2026Page data refreshed

Companies by employee count

1-10

6,742

11-50

1,967

51-200

425

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for customer service automation software are linked below.
What qualifies: Company records worldwide whose business descriptions match “customer service automation software” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 26,580 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer service automation software by location

41 lists · largest first

Every Customer service automation software list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service automation software”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer service automation software are there worldwide?

RevenueBase identified 9,307 company matches for customer service automation software worldwide as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

24 7.ai tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most customer service automation software?

The United States leads with 1,380 companies, followed by India (781) and Brazil (508). Every customer service automation software list by country and city is linked on this page.

Which city has the most customer service automation software?

London leads with 226 company records, followed by Sao Paulo (136) and Bangalore (122).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 26,580 professional contacts with verified work emails tracked across these 9,307 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.