Company lists · Data refreshed September 2026

Top 25 Customer service automation software based in India

Name: Customer service automation software based in India
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 14, 2026 715 companies tracked

RevenueBase identified 715 customer service automation software headquartered in India as of September 2026 and tracks 12,400 professional contacts across them, including 1,226 with verified work emails. Bangalore is the largest hub.

This list covers customer service automation software headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review

715Companies

12,400Contacts tracked

1,226Verified emails

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The 25 largest customer service automation software based in India

Ranked by team size

Top 25 of 715 customer service automation software based in India, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to customer service automation software: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Exotel	Partial evidence	Bangalore, IndiaHQ checked Sep 14, 2026	1,001-5,000	691 contacts →
	Partial evidence “Exotel is your AI transformation partner for customer engagement and experience.” Source: RevenueBase Database · checked Sep 14, 2026
2	Kapture CX	Strong evidence	Bangalore, IndiaHQ checked Sep 14, 2026	201-500	630 contacts →
	Strong evidence “Kapture CX is an Enterprise-grade vSaaS customer experience automation platform with a deep focus on customer support.” Source: RevenueBase Database · checked Sep 14, 2026
3	Armsoftech Private Limited	Partial evidence	Chennai, IndiaHQ checked Sep 14, 2026	1,001-5,000	450 contacts →
	Partial evidence “Transforming Customer Experience with AI-Driven Innovation ARMSoft-Tech is a leading AI and digital transformation company helping enterprises automate customer engagement…” Source: RevenueBase Database · checked Sep 14, 2026
4	Diya Systems	Partial evidence	Mangalore, IndiaHQ checked Sep 14, 2026	1,001-5,000	389 contacts →
	Partial evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 14, 2026
5	Myoperator	Partial evidence	Noida, IndiaHQ checked Sep 14, 2026	201-500	340 contacts →
	Partial evidence “MyOperator is a Business AI Operator, a category-defining platform that unifies WhatsApp, calls, and AI-powered chat & voice bots to deliver end-to-end customer communication…” Source: RevenueBase Database · checked Sep 14, 2026
6	Konnect Insights	Partial evidence	Mumbai, IndiaHQ checked Sep 14, 2026	51-200	157 contacts →
	Partial evidence “Konnect Insights is an AI-powered omni-channel customer experience platform trusted by 500+ enterprise brands across 30+ countries.” Source: RevenueBase Database · checked Sep 14, 2026
7	Chat360	Partial evidence	Pune, IndiaHQ checked Sep 14, 2026	51-200	126 contacts →
	Partial evidence “Chat360 is an omnichannel customer engagement platform powered by Agentic AI, helping enterprises deliver connected, personalized, and scalable customer interactions across every…” Source: RevenueBase Database · checked Sep 14, 2026
8	Alphadroid	Indirect evidence	Noida, IndiaHQ checked Sep 14, 2026	51-200	126 contacts →
	Indirect evidence “Reimagine how your business operates with Alphadroid.” Source: RevenueBase Database · checked Sep 14, 2026
9	kevit.io	Strong evidence	Rajkot, IndiaHQ checked Sep 14, 2026	51-200	120 contacts →
	Strong evidence “Kevit.io is a leading Customer Experience automation platform, made to acquire and win customers through conversations.” Source: RevenueBase Database · checked Sep 14, 2026
10	verloop.io	Strong evidence	Bangalore, IndiaHQ checked Sep 14, 2026	51-200	108 contacts →
	Strong evidence “Verloop.io is the world's leading customer support automation platform.” Source: RevenueBase Database · checked Sep 14, 2026
11	Brainguru Technologies	Indirect evidence	Noida, IndiaHQ checked Sep 14, 2026	51-200	95 contacts →
	Indirect evidence “Brainguru Technologies is a global AI and CRM consulting company headquartered in Noida, India, serving startups, real estate developers, and SMEs across the world.” Source: RevenueBase Database · checked Sep 14, 2026
12	Ladybird WEB Solution PVT LTD	Indirect evidence	Bangalore, IndiaHQ checked Sep 14, 2026	11-50	86 contacts →
	Indirect evidence “Ladybird Web Solution has been operational since May 2009 started as an IT outsourcing service company and over the years has evolved into an IT product company with multiple…” Source: RevenueBase Database · checked Sep 14, 2026
13	Rudra Innovative Software	Partial evidence	Mohali, IndiaHQ checked Sep 14, 2026	51-200	83 contacts →
	Partial evidence “Rudra Innovative Software is a private limited Leading Software Development Company, formed in early 2010.” Source: RevenueBase Database · checked Sep 14, 2026
14	SAN Softwares PVT LTD	Partial evidence	Gurugram, IndiaHQ checked Sep 14, 2026	51-200	81 contacts →
	Partial evidence “SAN Softwares is an AI-driven Telecommunication Software partner for intelligent communication and client engagement.” Source: RevenueBase Database · checked Sep 14, 2026
15	BMV System Integration PVT LTD	Strong evidence	Ahmadabad, IndiaHQ checked Sep 14, 2026	51-200	76 contacts →
	Strong evidence “We build intelligent software and automation systems that help modern businesses run faster, smarter, and more efficiently with less manual work.” Source: RevenueBase Database · checked Sep 14, 2026
16	Nuacem AI	Partial evidence	Hyderabad, IndiaHQ checked Sep 14, 2026	51-200	68 contacts →
	Partial evidence “Nuacem AI is a Conversational AI-Powered Customer Engagement Platform that can amplify customer experience on Text, Voice & Video channels.” Source: RevenueBase Database · checked Sep 14, 2026
17	Nitsan	Indirect evidence	Bhavnagar, IndiaHQ checked Sep 14, 2026	11-50	61 contacts →
	Indirect evidence “NITSAN AI is on a mission to make AI useful for real teams.” Source: RevenueBase Database · checked Sep 14, 2026
18	Strivemindz	Indirect evidence	Jaipur, IndiaHQ checked Sep 14, 2026	51-200	57 contacts →
	Indirect evidence “Strivemindz has it's Headquarter in Jaipur India and has offices in USA & United Kingdom.” Source: RevenueBase Database · checked Sep 14, 2026
19	Oneclick Technologies	Indirect evidence	Gurugram, IndiaHQ checked Sep 14, 2026	51-200	53 contacts →
	Indirect evidence “OneClick Technologies Pvt.” Source: RevenueBase Database · checked Sep 14, 2026
20	Matlabinfotech	Partial evidence	Surat, IndiaHQ checked Sep 14, 2026	11-50	51 contacts →
	Partial evidence “At MatlabInfotech, Our expert team builds scalable, secure, and high-performance digital solutions that transform operations, enhance customer experience, and accelerate business…” Source: RevenueBase Database · checked Sep 14, 2026
21	Tibicle	Partial evidence	Ahmedabad, IndiaHQ checked Sep 14, 2026	11-50	50 contacts →
	Partial evidence “Tibicle LLP is an AI-first software development company focused on building intelligent, high-performance tech solutions for the modern world.” Source: RevenueBase Database · checked Sep 14, 2026
22	EDAS	Strong evidence	Thane, IndiaHQ checked Sep 14, 2026	201-500	48 contacts →
	Strong evidence “eDAS is a Digital automation company producing Software Solutions from on-Premise solutions to Software as a Service (SaaS) Solutions.” Source: RevenueBase Database · checked Sep 14, 2026
23	Pragetx AI	Indirect evidence	Ahmedabad, IndiaHQ checked Sep 14, 2026	11-50	47 contacts →
	Indirect evidence “At PragetX AI, we live by, Our Mantra: AI Audit, Automate & Accelerate What we do at PragetX AI: Helping companies get their business workflow automate from all manual &…” Source: RevenueBase Database · checked Sep 14, 2026
24	AI Lifebot	Indirect evidence	Noida, IndiaHQ checked Sep 14, 2026	201-500	45 contacts →
	Indirect evidence “AILIFEBOT, founded in 2016, is a pioneer in the realm of chatbots and Conversational User Interface (CUI).” Source: RevenueBase Database · checked Sep 14, 2026
25	Aritic	Partial evidence	Bangalore, IndiaHQ checked Sep 14, 2026	51-200	44 contacts →
	Partial evidence “Aritic platform is an unified automation platform.” Source: RevenueBase Database · checked Sep 14, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service automation software. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service automation software.
Partial evidence: Its own public description names part of customer service automation software, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service automation software. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 715 customer service automation software based in India

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Customer service automation software based in India at a glance

As of Sep 14, 2026

9.9%Verified-email coverage

17.3Average contacts per company

1-10Median size (employees)

8.5%Largest-city concentration · Bangalore

Sep 14, 2026Page data refreshed

Companies by employee count

1-10

435

11-50

198

51-200

201-500

501-1,000

1,001-5,000

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 715 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service automation software, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in India whose own description of what they do matches “customer service automation software”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service automation software), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service automation software, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,226 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service automation software by metro

Customer service automation software in Bangalore61
Customer service automation software in Bengaluru49
Customer service automation software in Hyderabad40
Customer service automation software in Pune40
Customer service automation software in Mumbai36
Customer service automation software in Noida32
Customer service automation software in Chennai30
Customer service automation software in Ahmedabad28
Customer service automation software in New Delhi28
Customer service automation software in Delhi26

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service automation software, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service automation software are there based in India?

RevenueBase identified 715 customer service automation software headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Exotel, headquartered in Bangalore, tops this list with the largest team on record.

Which city has the most customer service automation software?

Bangalore leads with 61 headquartered companies, followed by Bengaluru (49) and Hyderabad (40).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,226 verified decision-maker contacts tracked across these 715 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.