Company lists · Data refreshed September 2026

Top 25 Customer service automation software based in Canada

Name: Customer service automation software based in Canada
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 230 companies tracked

RevenueBase identified 230 customer service automation software headquartered in Canada as of September 2026 and tracks 1,815 professional contacts across them, including 394 with verified work emails and 190 with mobile numbers. Toronto is the largest hub.

This list covers customer service automation software headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

230Companies

1,815Contacts tracked

394Verified emails

190Mobile numbers

Explore this list → Free signup · no credit card · 500 free credits

The 25 largest customer service automation software based in Canada

Ranked by team size

Top 25 of 230 customer service automation software based in Canada, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer service automation software: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	ADA CX	Partial evidence	Toronto, ON, Canada	201-500	360 contacts →
	Partial evidence “With more than 550 AI agents deployed globally, Ada is the trusted leader in agentic customer experience.” Source: RevenueBase Database · checked Sep 1, 2026
2	Gochat247	Partial evidence	Mississauga, ON, Canada	501-1,000	191 contacts →
	Partial evidence “We at Go Chat247, we're constantly exploring ways to help you enhance your customer experience through AI.” Source: RevenueBase Database · checked Sep 1, 2026
3	Replicant	Indirect evidence	Toronto, ON, Canada	51-200	182 contacts →
	Indirect evidence “AI that contact centers love” Source: RevenueBase Database · checked Sep 1, 2026
4	Softsquare	Partial evidence	Toronto, ON, Canada	51-200	157 contacts →
	Partial evidence “At SoftSquare, we help organizations unlock the full potential of Salesforce through practical low code automation, conversational interfaces, and broad application of Salesforce…” Source: RevenueBase Database · checked Sep 1, 2026
5	Voiceflow	Partial evidence	Toronto, ON, Canada	201-500	83 contacts →
	Partial evidence “The leading enterprise platform to build AI Agents for Customer Service - used by businesses from scaling startups to the Fortune 500.” Source: RevenueBase Database · checked Sep 1, 2026
6	simplyask.ai	Indirect evidence	Toronto, ON, Canada	51-200	53 contacts →
	Indirect evidence “SimplyAsk helps organizations optimize business processes and integrate new technologies into their operations.” Source: RevenueBase Database · checked Sep 1, 2026
7	Explorai	Indirect evidence	Montreal, QC, Canada	11-50	44 contacts →
	Indirect evidence “Whether it's to automate your business processes, create a virtual assistant, predict your sales, optimize your production schedules (and much more), we have a solution for you.” Source: RevenueBase Database · checked Sep 1, 2026
8	Gumloop	Partial evidence	San Francisco, Canada	11-50	27 contacts →
	Partial evidence “Gumloop is the AI automation platform that empowers non-technical teams to build their own AI agents - no code, no engineering tickets, no waiting.” Source: RevenueBase Database · checked Sep 1, 2026
9	Codex Media INC	Strong evidence	Montreal, QC, Canada	11-50	21 contacts →
	Strong evidence “CODEX is the first global company to combine customer A.I interactions with sales automations.” Source: RevenueBase Database · checked Sep 1, 2026
10	Prizm Media	Strong evidence	Vancouver, BC, Canada	51-200	16 contacts →
	Strong evidence “Prizm Media offers a cost-effective, superior alternative to Salesforce with our cutting-edge automation solutions that enhance operational efficiency across all customer-facing…” Source: RevenueBase Database · checked Sep 1, 2026
11	Micrometrics	Indirect evidence	Ottawa, ON, Canada	11-50	16 contacts →
	Indirect evidence “For nearly a decade, Micrometrics’ mission has been to improve the communication experience between frontline workers and the people they serve.” Source: RevenueBase Database · checked Sep 1, 2026
12	Konnectcraft	Partial evidence	Canada	51-200	16 contacts →
	Partial evidence “KonnectCraft, an established provider of IT services for small to mid-sized businesses, is now a leading software provider for Canadian and North American Businesses.” Source: RevenueBase Database · checked Sep 1, 2026
13	Cxsphere	Strong evidence	Mississauga, ON, Canada	11-50	12 contacts →
	Strong evidence “CXsphere is a Conversational automation & intelligence platform for customer experience” Source: RevenueBase Database · checked Sep 1, 2026
14	Mxpert	Indirect evidence	St Johns, NL, Canada	11-50	12 contacts →
	Indirect evidence “At Mxpert, we’re on a mission to help quick lube shops handle inbound calls more efficiently.” Source: RevenueBase Database · checked Sep 1, 2026
15	Voiceflip	Indirect evidence	Ottawa, ON, Canada	1-10	11 contacts →
	Indirect evidence “Voiceflip turns your knowledge into 24/7 support that actually feels human.” Source: RevenueBase Database · checked Sep 1, 2026
16	massively.ai	Indirect evidence	Toronto, ON, Canada	11-50	9 contacts →
	Indirect evidence “One-to-one at massive scale.” Source: RevenueBase Database · checked Sep 1, 2026
17	Oxilio INC	Indirect evidence	Montreal, QC, Canada	11-50	8 contacts →
	Indirect evidence “Oxilio est un chef de file incontournable en gestion de l'expérience client et en gestion des interactions, pour des fins d'analyse et/ou de conformité.” Source: RevenueBase Database · checked Sep 1, 2026
18	Optave	Partial evidence	Calgary, AB, Canada	11-50	7 contacts →
	Partial evidence “Welcome to the future of customer support.” Source: RevenueBase Database · checked Sep 1, 2026
19	Intelliresponse Systems INC	Indirect evidence	Toronto, ON, Canada	51-200	7 contacts →
	Indirect evidence “IntelliResponse is now part of [24]7.” Source: RevenueBase Database · checked Sep 1, 2026
20	Syntheia	Indirect evidence	Vaughan, ON, Canada	11-50	6 contacts →
	Indirect evidence “Syntheia is at the forefront of innovation in the field of conversational AI, creating cutting-edge solutions that are transforming the way businesses interact with their…” Source: RevenueBase Database · checked Sep 1, 2026
21	Rpabotpro	Partial evidence	Toronto, ON, Canada	11-50	4 contacts →
	Partial evidence “Winner of 2019 Artificial Intelligence Award RpaBotPro is a UiPath and Automation Anywhere Partner Talk us to today if you are looking for development services for AI, RPA Bots…” Source: RevenueBase Database · checked Sep 1, 2026
22	Tiger Tech	Indirect evidence	Chateauguay, QC, Canada	1-10	4 contacts →
	Indirect evidence “Tiger Tech \| AiVA for Automotive BDCs We help dealership BDCs answer more calls and book more service.” Source: RevenueBase Database · checked Sep 1, 2026
23	Informed Intake	Partial evidence	Kitchener, ON, Canada	1-10	2 contacts →
	Partial evidence “Informed Intake will provide you with an AI-powered assistant that handles customer calls and texts in real-time, perfect for when your team isn’t available.” Source: RevenueBase Database · checked Sep 1, 2026
24	Apricot Studios	Indirect evidence	Toronto, ON, Canada	1-10	1 contacts →
	Indirect evidence Source: RevenueBase Database · checked Sep 1, 2026
25	Softhouse AI	Indirect evidence	Vancouver, Canada	1-10	1 contacts →
	Indirect evidence “Softhouse.ai is an AI-driven technology company dedicated to delivering practical, real-world solutions that help businesses operate smarter, faster, and more efficiently.” Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service automation software. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service automation software.
Partial evidence: Its own public description names part of customer service automation software, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service automation software. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 230 customer service automation software based in Canada

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 394 reachable decision-makers.

Free signup · no credit card

View the full list →

Customer service automation software based in Canada at a glance

As of Sep 1, 2026

21.7%Verified-email coverage

10.5%Mobile-number coverage

7.9Average contacts per company

1-10Median size (employees)

33.0%Largest-city concentration · Toronto

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

176

11-50

51-200

201-500

501-1,000

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service automation software, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Canada whose own description of what they do matches “customer service automation software”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service automation software), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service automation software, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 394 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service automation software by metro

Customer service automation software in Toronto76

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service automation software, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service automation software are there based in Canada?

RevenueBase identified 230 customer service automation software headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

ADA CX, headquartered in Toronto, tops this list with the largest team on record.

Which city has the most customer service automation software?

Toronto leads with 76 headquartered companies, followed by Montreal (22) and Vancouver (14).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 394 verified decision-maker contacts tracked across these 230 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

Ready to reach these companies? Verified emails and direct dials for all 230 customer service automation software based in Canada. Start with a free account, no credit card.

Download this list →

Related lists

Customer service automation software by geography

Browse the directory

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.