Company lists · Data refreshed September 2026

Top 25 Customer service automation software based in the United States

Name: Customer service automation software based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 1,380 companies tracked

RevenueBase identified 1,380 company matches for customer service automation software associated with the United States as of September 2026 and tracks 20,012 professional contacts across them, including 7,406 with verified work emails and 4,655 with mobile numbers. San Francisco is the largest hub.

This list covers company matches for customer service automation software associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 1, 2026 How this list was built

1,380Companies

20,012Contacts tracked

7,406Verified emails

4,655Mobile numbers

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The 25 largest customer service automation software based in the United States

Ranked by team size

Top 25 of 1,380 company matches for customer service automation software based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Verint	Exact match	Chicago, IL, United States	5,001-10,000	3,832 contacts →
	Exact match “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
2	Dialpad	Exact match	San Ramon, CA, United States	1,001-5,000	1,463 contacts →
	Exact match “Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
3	Bell And Howell	Exact match	Durham, NC, United States	1,001-5,000	760 contacts →
	Exact match “Bell and Howell is a technology-driven leader in Automation Services and Automation Solutions helping businesses maximize operational efficiency and deliver exceptional customer…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
4	Sierra	Exact match	San Francisco, CA, United States	201-500	541 contacts →
	Exact match “Sierra helps businesses build better, more human customer experiences with AI.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
5	Soft Suave Technologies	Exact match	Ellicott City, MD, United States	201-500	375 contacts →
	Exact match “At Soft Suave, we specialize in, enabling businesses to integrate advanced capabilities into their operations.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
6	observe.ai	Exact match	Redwood City, CA, United States	201-500	373 contacts →
	Exact match “Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
7	Flip Robo Technologies LLC	Exact match	Houston, TX, United States	201-500	349 contacts →
	Exact match “Flip Robo is an artificial intelligence company.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
8	Digitate	Exact match	Santa Clara, CA, United States	501-1,000	347 contacts →
	Exact match “Digitate™ leverages machine learning and AI (artificial intelligence) to intelligently manage IT and business operations.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
9	ASAPP	Exact match	Mountain View, CA, United States	201-500	327 contacts →
	Exact match “ASAPP is an artificial intelligence solution provider committed to solving the toughest problems in customer service.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
10	Leena AI	Exact match	San Francisco, CA, United States	201-500	325 contacts →
	Exact match “Leena AI empowers employees using “AI Colleagues” to get answers and take action across IT, HR, Finance, Procurement and beyond through a single intelligent interface.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
11	Aisera	Exact match	Santa Clara, CA, United States	201-500	298 contacts →
	Exact match “Aisera’s products are delivered as part of Automation Anywhere’s Agentic Process Automation (APA) system, enabling autonomous support for IT, HR, customer service, and more at…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
12	Kustomer	Exact match	New York, NY, United States	201-500	263 contacts →
	Exact match “Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
13	USHUR	Exact match	Santa Clara, CA, United States	201-500	252 contacts →
	Exact match “Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
14	gnani.ai	Exact match	San Francisco, CA, United States	51-200	230 contacts →
	Exact match “Gnani AI is the frontier Voice AI company the world runs on.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
15	HIVER	Exact match	San Jose, CA, United States	51-200	229 contacts →
	Exact match “Hiver is an AI-native customer service platform built for complex, high-stakes support with cross-team collaboration, automation, and AI that can take on even the hardest requests.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
16	Sestek	Exact match	York, United States	51-200	185 contacts →
	Exact match “SESTEK is a conversational automation company working on AI-powered solutions for customer service since Our R&D team of 100+ engineers develops conversational products built on…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
17	Tecnoprism PVT LTD	Exact match	Tomball, TX, United States	201-500	185 contacts →
	Exact match “At Tecnoprism, we empower enterprises to thrive in an AI-first world by enabling autonomous operations through cutting-edge AI and automation.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
18	Trellissoft, INC	Exact match	San Jose, CA, United States	51-200	182 contacts →
	Exact match “A pioneer in delivering world-class IT services for over 10 years in the industry.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
19	Assembled	Exact match	New York, NY, United States	51-200	140 contacts →
	Exact match “Industry leaders like Etsy, Robinhood, and Stripe trust Assembled to provide customer-facing AI agents and workforce planning at scale.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
20	KIPSU	Exact match	Minneapolis, MN, United States	51-200	138 contacts →
	Exact match “Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
21	NUMA	Exact match	Oakland, CA, United States	51-200	134 contacts →
	Exact match “Numa is the AI Customer Operations System built for automotive dealerships.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
22	tawk.to	Exact match	Las Vegas, NV, United States	201-500	129 contacts →
	Exact match “tawk.to makes it easy for over six million people to communicate and transact with billions of customers, no matter where they are or how they pay.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
23	exato.ai	Exact match	Colonia, NJ, United States	51-200	125 contacts →
	Exact match “At Exato.Ai, we're not just CX practitioners, we're experience enablers.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
24	Engageware	Exact match	Tewksbury, MA, United States	201-500	119 contacts →
	Exact match “Engageware is the most used AI-powered customer engagement platform for regulated industries, trusted by 25% of the top 50 banks and 20% of the top 20 telecom providers in the…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
25	Emplay INC	Exact match	Dublin, CA, United States	51-200	117 contacts →
	Exact match “Emplay, incubated by SAP.io, harnesses AI and Hyper Automation to propel enterprises towards self-sufficiency.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “customer service automation software”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 1,380 customer service automation software based in the United States

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Customer service automation software based in the United States at a glance

As of Sep 1, 2026

37.0%Verified-email coverage

23.3%Mobile-number coverage

14.5Average contacts per company

1-10Median size (employees)

6.5%Largest-city concentration · San Francisco

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

892

11-50

363

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies: Company records associated with the United States whose business descriptions match “customer service automation software” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 7,406 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Customer service automation software by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service automation software”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer service automation software are there based in the United States?

RevenueBase identified 1,380 company matches for customer service automation software associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Verint tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer service automation software?

San Francisco leads with 90 company records, followed by New York (66) and Miami (60).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 7,406 professional contacts with verified work emails tracked across these 1,380 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.