Company lists · Data refreshed September 2026

Top 25 Customer service automation software based in the United Kingdom

Name: Customer service automation software based in the United Kingdom
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 442 companies tracked

RevenueBase identified 442 customer service automation software headquartered in the United Kingdom as of September 2026 and tracks 11,735 professional contacts across them, including 1,586 with verified work emails and 401 with mobile numbers. London is the largest hub.

This list covers customer service automation software headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

442Companies

11,735Contacts tracked

1,586Verified emails

401Mobile numbers

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The 25 largest customer service automation software based in the United Kingdom

Ranked by team size

Top 25 of 442 customer service automation software based in the United Kingdom, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer service automation software: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	24 7.ai	Partial evidence	London, United Kingdom	10001+	8,414 contacts →
	Partial evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 1, 2026
2	Netcall	Partial evidence	Poole, United Kingdom	201-500	348 contacts →
	Partial evidence “It's our mission to offer versatile, powerful solutions that use AI to automate processes and engage customers.” Source: RevenueBase Database · checked Sep 1, 2026
3	Vocalcom	Partial evidence	Uk, United Kingdom	201-500	233 contacts →
	Partial evidence “Vocalcom enables faster value realization by orchestrating end-to-end customer experiences across all channels, combining human with AI-agents.” Source: RevenueBase Database · checked Sep 1, 2026
4	KMS Lighthouse	Indirect evidence	United Kingdom	201-500	212 contacts →
	Indirect evidence “KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions.” Source: RevenueBase Database · checked Sep 1, 2026
5	Route 101 LTD	Partial evidence	Bristol, United Kingdom	51-200	135 contacts →
	Partial evidence “Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).” Source: RevenueBase Database · checked Sep 1, 2026
6	engagely.ai	Strong evidence	Watford, United Kingdom	51-200	78 contacts →
	Strong evidence “Engagely.ai is a leading No code total CX Platform with out-of-the-box CX automation solutions that helps enterprises automate customer support and engagement & thereby creates…” Source: RevenueBase Database · checked Sep 1, 2026
7	COGNA	Partial evidence	London, United Kingdom	51-200	70 contacts →
	Partial evidence “Cogna builds AI software for the hardest, highest-stakes work physical industries depend on.” Source: RevenueBase Database · checked Sep 1, 2026
8	Strivemindz	Indirect evidence	Newhaven, United Kingdom	51-200	55 contacts →
	Indirect evidence “Strivemindz has it's Headquarter in Jaipur India and has offices in USA & United Kingdom.” Source: RevenueBase Database · checked Sep 1, 2026
9	Gravitas AI	Partial evidence	London, United Kingdom	11-50	51 contacts →
	Partial evidence “Gravitas AI is a niche artificial intelligence and blockchain company with a focus on empowering organisations to optimize productivity and enhance customer experience.” Source: RevenueBase Database · checked Sep 1, 2026
10	Hicom Technology Limited	Indirect evidence	London, United Kingdom	51-200	36 contacts →
	Indirect evidence “With 30 years' experience we offer a wide array of solutions and services to meet your business objectives and expectations.” Source: RevenueBase Database · checked Sep 1, 2026
11	Nanosemantics LAB	Indirect evidence	London, United Kingdom	51-200	29 contacts →
	Indirect evidence “Over the 14 years of experience, Nanosemantics Lab has accumulated multiple technologies for human-machine communication, in addition to the vast knowledge database of dialogs in…” Source: RevenueBase Database · checked Sep 1, 2026
12	Ciptex	Partial evidence	Manchester, United Kingdom	11-50	26 contacts →
	Partial evidence “Ciptex: The AI-First Customer Service Platform We revolutionise customer service with our comprehensive AI-first platform, enhancing customer experiences and operational…” Source: RevenueBase Database · checked Sep 1, 2026
13	Contactengine	Partial evidence	London, United Kingdom	51-200	22 contacts →
	Partial evidence “ContactEngine is an award-winning proactive conversational AI technology used by large corporations across industries to automate customer communications.” Source: RevenueBase Database · checked Sep 1, 2026
14	Woodpecker Digital Workforce	Indirect evidence	Bristol, United Kingdom	11-50	22 contacts →
	Indirect evidence “Woodpecker – Pioneering the Digital Workforce At Woodpecker, we believe the future of work depends on the collaboration between human talent and the Digital Workforce.” Source: RevenueBase Database · checked Sep 1, 2026
15	Nexbotix	Indirect evidence	London, United Kingdom	11-50	21 contacts →
	Indirect evidence “At Nexbotix, we are dedicated to solving one of the most persistent and costly challenges facing businesses today: operational inefficiency caused by manual, repetitive processes.” Source: RevenueBase Database · checked Sep 1, 2026
16	Bluetweak	Partial evidence	London, United Kingdom	11-50	16 contacts →
	Partial evidence “BlueTweak is an AI-powered omnichannel customer support platform that brings every conversation-voice, email, chat, and social-into one interaction timeline.” Source: RevenueBase Database · checked Sep 1, 2026
17	Five9	Indirect evidence	West Uk Uk, United Kingdom	1,001-5,000	16 contacts →
	Indirect evidence “Contact 07541005959 for any enquiries” Source: RevenueBase Database · checked Sep 1, 2026
18	Daktela UK	Partial evidence	Chester, United Kingdom	51-200	11 contacts →
	Partial evidence “Daktela brings every customer conversation, voice, email, web chat, SMS, and social media, into one place, so your team can focus on what matters: delivering great experiences.” Source: RevenueBase Database · checked Sep 1, 2026
19	IT Solutions	Partial evidence	London, United Kingdom	11-50	10 contacts →
	Partial evidence “IT Solutions provide Conversational AI, Knowledge management and Case Management solutions to help brands increase online sales and improve customer service via secure scalable…” Source: RevenueBase Database · checked Sep 1, 2026
20	Synthetix	Strong evidence	Ely, United Kingdom	11-50	10 contacts →
	Strong evidence “Synthetix is one of the UK's leading Cloud Customer Service solution providers, delivering Enterprise-grade software solutions since 2001.” Source: RevenueBase Database · checked Sep 1, 2026
21	zappr.ai	Indirect evidence	London, United Kingdom	11-50	10 contacts →
	Indirect evidence “At Zappr.AI, we're passionate about helping businesses, teams, and individuals unlock the full potential of artificial intelligence.” Source: RevenueBase Database · checked Sep 1, 2026
22	Converse360	Partial evidence	High Wycombe, United Kingdom	11-50	9 contacts →
	Partial evidence “converse360 enables organisations to automate customer and internal processes using conversational and generative AI.” Source: RevenueBase Database · checked Sep 1, 2026
23	Voxme Brasil	Partial evidence	Colchester, United Kingdom	11-50	9 contacts →
	Partial evidence “VoxMe \| Your AI Assistant to Connect, Engage & Grow VoxMe is the intelligent assistant that helps your brand connect people, automate service, and boost customer loyalty, across…” Source: RevenueBase Database · checked Sep 1, 2026
24	Seedinov	Strong evidence	Barking, United Kingdom	11-50	9 contacts →
	Strong evidence “At SeedInov, we are an innovative AI-powered software company and IT consultancy, specializing in delivering custom-built solutions across various sectors like security, fitness…” Source: RevenueBase Database · checked Sep 1, 2026
25	Pri0r1ty Intelligence Group PLC	Indirect evidence	London, United Kingdom	11-50	7 contacts →
	Indirect evidence “Pri0r1ty is an AI driven, human delivered SaaS services platform built to support SME’s with AI agents.” Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service automation software. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service automation software.
Partial evidence: Its own public description names part of customer service automation software, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service automation software. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 442 customer service automation software based in the United Kingdom

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Customer service automation software based in the United Kingdom at a glance

As of Sep 1, 2026

13.5%Verified-email coverage

3.4%Mobile-number coverage

26.5Average contacts per company

1-10Median size (employees)

51.6%Largest-city concentration · London

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

302

11-50

116

51-200

201-500

501-1,000

1,001-5,000

10001+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service automation software, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United Kingdom whose own description of what they do matches “customer service automation software”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service automation software), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service automation software, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,586 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service automation software by metro

Customer service automation software in London228

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service automation software, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service automation software are there based in the United Kingdom?

RevenueBase identified 442 customer service automation software headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

24 7.ai, headquartered in London, tops this list with the largest team on record.

Which city has the most customer service automation software?

London leads with 228 headquartered companies, followed by Manchester (14) and Birmingham (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,586 verified decision-maker contacts tracked across these 442 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.