Company lists · Data refreshed September 2026

Top 25 Customer service automation software based in London, United Kingdom

Name: Customer service automation software based in London, United Kingdom
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 10, 2026 225 companies tracked

RevenueBase identified 225 customer service automation software headquartered in London, United Kingdom as of September 2026 and tracks 3,455 professional contacts across them, including 770 with verified work emails and 109 with mobile numbers. London is the largest hub.

This list covers customer service automation software headquartered in London, United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 10, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 10, 2026 86% judged on-target in blind review

225Companies

3,455Contacts tracked

770Verified emails

109Mobile numbers

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The 25 largest customer service automation software based in London, United Kingdom

Ranked by team size

Top 25 of 225 customer service automation software based in London, United Kingdom, ranked by team size, largest first. Data refreshed Sep 10, 2026. RevenueBase Smart Search rates how each company's information relates to customer service automation software: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Quantanite	Partial evidence	London, United KingdomHQ checked Sep 10, 2026	1,001-5,000	1,991 contacts →
	Partial evidence “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Source: RevenueBase Database · checked Sep 10, 2026
2	Venpep Group	Strong evidence	London, United KingdomHQ checked Sep 10, 2026	51-200	94 contacts →
	Strong evidence “A software product development company with over 250 global customers, VenPep builds web apps, mobile apps, and SAAS applications, including its portfolio Jumbow.io & Todook.io.” Source: RevenueBase Database · checked Sep 10, 2026
3	COGNA	Partial evidence	London, United KingdomHQ checked Sep 10, 2026	51-200	71 contacts →
	Partial evidence “Cogna builds AI software for the hardest, highest-stakes work physical industries depend on.” Source: RevenueBase Database · checked Sep 10, 2026
4	Digitalgenius	Strong evidence	London, United KingdomHQ checked Sep 10, 2026	51-200	70 contacts →
	Strong evidence “DigitalGenius allows online retailers and ecommerce brands to fully resolve customer service queries using the power of AI and automation.” Source: RevenueBase Database · checked Sep 10, 2026
5	Creative Virtual	Indirect evidence	London, United KingdomHQ checked Sep 10, 2026	51-200	52 contacts →
	Indirect evidence “Creative Virtual is a conversational AI leader recognised in the industry for our nearly two decades of experience and unmatched expertise.” Source: RevenueBase Database · checked Sep 10, 2026
6	Gravitas AI	Partial evidence	London, United KingdomHQ checked Sep 10, 2026	11-50	50 contacts →
	Partial evidence “Gravitas AI is a niche artificial intelligence and blockchain company with a focus on empowering organisations to optimize productivity and enhance customer experience.” Source: RevenueBase Database · checked Sep 10, 2026
7	NEW Digital Intelligence	Partial evidence	London, United KingdomHQ checked Sep 10, 2026	51-200	46 contacts →
	Partial evidence “At NDI, we enable artificial Intelligence in businesses for companies of all sizes through simple AI transformation and risk-free AI Automation.” Source: RevenueBase Database · checked Sep 10, 2026
8	Hicom Technology Limited	Indirect evidence	London, United KingdomHQ checked Sep 10, 2026	51-200	36 contacts →
	Indirect evidence “With 30 years' experience we offer a wide array of solutions and services to meet your business objectives and expectations.” Source: RevenueBase Database · checked Sep 10, 2026
9	Nanosemantics LAB	Indirect evidence	London, United KingdomHQ checked Sep 10, 2026	51-200	30 contacts →
	Indirect evidence “Over the 14 years of experience, Nanosemantics Lab has accumulated multiple technologies for human-machine communication, in addition to the vast knowledge database of dialogs in…” Source: RevenueBase Database · checked Sep 10, 2026
10	Resolvable	Strong evidence	London, United KingdomHQ checked Sep 10, 2026	11-50	28 contacts →
	Strong evidence “Our customer service outsourcing and software solutions create happier customers, happier customer service agents, and save you money.” Source: RevenueBase Database · checked Sep 10, 2026
11	Sunrise Software	Partial evidence	London, United KingdomHQ checked Sep 10, 2026	11-50	27 contacts →
	Partial evidence “With over 30 years of industry experience, we offer service desk software designed to adapt seamlessly to your organisation's needs, powered by Solvyr®, our AI engine that…” Source: RevenueBase Database · checked Sep 10, 2026
12	Noetica	Strong evidence	London, United KingdomHQ checked Sep 10, 2026	11-50	25 contacts →
	Strong evidence “Noetica are a provider of Customer Interaction Management software for use in contact centres.” Source: RevenueBase Database · checked Sep 10, 2026
13	Nexbotix	Indirect evidence	London, United KingdomHQ checked Sep 10, 2026	11-50	22 contacts →
	Indirect evidence “At Nexbotix, we are dedicated to solving one of the most persistent and costly challenges facing businesses today: operational inefficiency caused by manual, repetitive processes.” Source: RevenueBase Database · checked Sep 10, 2026
14	Contactengine	Partial evidence	London, United KingdomHQ checked Sep 10, 2026	51-200	22 contacts →
	Partial evidence “ContactEngine is an award-winning proactive conversational AI technology used by large corporations across industries to automate customer communications.” Source: RevenueBase Database · checked Sep 10, 2026
15	Connectiveone	Partial evidence	London, United KingdomHQ checked Sep 10, 2026	11-50	22 contacts →
	Partial evidence “ConnectiveOne is an omnichannel AI communication platform designed to help companies deliver top-tier customer service.” Source: RevenueBase Database · checked Sep 10, 2026
16	biami.io	Indirect evidence	London, United KingdomHQ checked Sep 10, 2026	11-50	20 contacts →
	Indirect evidence “Companies struggle to win in competitive markets because of one very important element that is a bottleneck today - an employee.” Source: RevenueBase Database · checked Sep 10, 2026
17	Bluetweak	Partial evidence	London, United KingdomHQ checked Sep 10, 2026	11-50	16 contacts →
	Partial evidence “BlueTweak is an AI-powered omnichannel customer support platform that brings every conversation-voice, email, chat, and social-into one interaction timeline.” Source: RevenueBase Database · checked Sep 10, 2026
18	Redmatter LTD	Partial evidence	London, United KingdomHQ checked Sep 10, 2026	1-10	15 contacts →
	Partial evidence “Fully Autonomous Customer Experiences Our autonomous AI technology handles all customer interactions seamlessly, with no need for human agents.” Source: RevenueBase Database · checked Sep 10, 2026
19	Automee	Indirect evidence	London, United KingdomHQ checked Sep 10, 2026	11-50	15 contacts →
	Indirect evidence “We're here to help you tackle the challenges of your business by offering innovative solutions based on artificial intelligence and bots.” Source: RevenueBase Database · checked Sep 10, 2026
20	Molin AI	Indirect evidence	London, United KingdomHQ checked Sep 10, 2026	1-10	12 contacts →
	Indirect evidence “Setting new standards for eCommerce support, Molin AI provides the most accurate AI chatbot available.” Source: RevenueBase Database · checked Sep 10, 2026
21	Octocom	Strong evidence	London, United KingdomHQ checked Sep 10, 2026	51-200	10 contacts →
	Strong evidence “Octocom is an AI customer support platform for e-commerce stores, automating customer support for routine tasks and freeing your team to handle only exceptional cases.” Source: RevenueBase Database · checked Sep 10, 2026
22	ALANA	Partial evidence	London, United KingdomHQ checked Sep 10, 2026	11-50	10 contacts →
	Partial evidence “Alana transforms customer service by delivering intuitive, human-like interactions that enhance satisfaction and drive business results.” Source: RevenueBase Database · checked Sep 10, 2026
23	zappr.ai	Indirect evidence	London, United KingdomHQ checked Sep 10, 2026	11-50	10 contacts →
	Indirect evidence “At Zappr.AI, we're passionate about helping businesses, teams, and individuals unlock the full potential of artificial intelligence.” Source: RevenueBase Database · checked Sep 10, 2026
24	Swiftsell AI	Partial evidence	London, United KingdomHQ checked Sep 10, 2026	1-10	9 contacts →
	Partial evidence “Swiftsell, Customer operations that run themselves.” Source: RevenueBase Database · checked Sep 10, 2026
25	Pri0r1ty Intelligence Group PLC	Indirect evidence	London, United KingdomHQ checked Sep 10, 2026	11-50	7 contacts →
	Indirect evidence “Pri0r1ty is an AI driven, human delivered SaaS services platform built to support SME’s with AI agents.” Source: RevenueBase Database · checked Sep 10, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service automation software. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service automation software.
Partial evidence: Its own public description names part of customer service automation software, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service automation software. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 225 customer service automation software based in London, United Kingdom

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Customer service automation software based in London, United Kingdom at a glance

As of Sep 10, 2026

22.3%Verified-email coverage

3.2%Mobile-number coverage

15.4Average contacts per company

1-10Median size (employees)

101.3%Largest-city concentration · London

Sep 10, 2026Page data refreshed

Companies by employee count

1-10

141

11-50

51-200

1,001-5,000

Freshness & accuracy

How recently the business emails were verified and the company information checked

Email last verified

Median 13.0d

6910–30

7031–60

061–90

090–180

9180+

Company record updated

Median 76.0d

00–30

1,29831–60

1,61461–90

34490–180

199180+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service automation software, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in London, United Kingdom whose own description of what they do matches “customer service automation software”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service automation software), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service automation software, and records with no verified work email. Companies headquartered outside London are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 770 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 10, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service automation software by metro in the United Kingdom

Customer service automation software in London228

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service automation software, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service automation software are there based in London, United Kingdom?

RevenueBase identified 225 customer service automation software headquartered in London, United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Quantanite, headquartered in London, tops this list with the largest team on record.

Which city has the most customer service automation software?

London leads with 228 headquartered companies, followed by Manchester (14) and Birmingham (8).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 770 verified decision-maker contacts tracked across these 225 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 10, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.