Company lists · Data refreshed September 2026

Top 25 Customer service automation software based in France

RevenueBase identified 163 customer service automation software headquartered in France as of September 2026 and tracks 4,979 professional contacts across them, including 2,510 with verified work emails and 760 with mobile numbers. Paris is the largest hub.

This list covers customer service automation software headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
163Companies
4,979Contacts tracked
2,510Verified emails
760Mobile numbers
Explore this list → Free signup · no credit card · 500 free credits

The 25 largest customer service automation software based in France

Ranked by team size
Top 25 of 163 customer service automation software based in France, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer service automation software: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceLe Lude, France1,001-5,0003,489 contacts →

Partial evidence

“Quadient designs and builds human-centered, AI-driven automation solutions for business communications.”

Source: RevenueBase Database · checked Sep 1, 2026
2Partial evidenceParis, France1,001-5,000320 contacts →

Partial evidence

“At Onepilot, we’re redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise.”

Source: RevenueBase Database · checked Sep 1, 2026
3Indirect evidenceParis, France11-5049 contacts →

Indirect evidence

“Expert de la gestion de la connaissance depuis 2011, Smart Tribune propose un écosystème IA de confiance complet centré sur la connaissance pour que les équipes en charge de la…”

Source: RevenueBase Database · checked Sep 1, 2026
4Indirect evidenceParis, France11-5039 contacts →

Indirect evidence

“Siit is the AI Service Desk for IT and internal operations teams.”

Source: RevenueBase Database · checked Sep 1, 2026
5Partial evidenceParis, France11-5035 contacts →

Partial evidence

“DialOnce is a French provider of trusted AI agents that has been transforming omnichannel customer relationships for over 10 years.”

Source: RevenueBase Database · checked Sep 1, 2026
6Indirect evidenceFrance51-20035 contacts →

Indirect evidence

“Précurseur des logiciels de Service Client depuis 2008, easiware est un éditeur SaaS français qui accompagne plus de 500 marques dans la gestion et l’optimisation de leur relation…”

Source: RevenueBase Database · checked Sep 1, 2026
7Indirect evidenceBordeaux, France11-5033 contacts →

Indirect evidence

“dydu (Do You Dream Up) édite un logiciel permettant de mettre en place une stratégie de dialogue avec les utilisateurs.”

Source: RevenueBase Database · checked Sep 1, 2026
8Indirect evidenceParis, France501-1,00029 contacts →

Indirect evidence

“Bienvenue dans l’ère de la "SMART CX": à l’heure où chaque interaction compte, nous aidons les entreprises à allier intelligemment expertise humaine et technologie.”

Source: RevenueBase Database · checked Sep 1, 2026
9Indirect evidencePerpignan, France11-5026 contacts →

Indirect evidence

“ISI-Com est éditeur de solutions logicielles pour les service clients et les centres de contacts d'entreprises.”

Source: RevenueBase Database · checked Sep 1, 2026
10Strong evidenceParis, France11-5026 contacts →

Strong evidence

“Sairen is a conversational AI platform that manages customer relationships through AI agents, automating communications and providing a unified monitoring tool to handle all…”

Source: RevenueBase Database · checked Sep 1, 2026
11Indirect evidenceAix En Provence Headquarters, France51-20026 contacts →

Indirect evidence

“Depuis 2013, Alhéna Auto Services a pris la route pour transformer la relation client automobile.”

Source: RevenueBase Database · checked Sep 1, 2026
12Indirect evidenceParis, France11-5021 contacts →

Indirect evidence

“Ideta offers a no-code platform that allows companies to easily create conversational assistants on numerous communication channels such as web pages, social media, instant…”

Source: RevenueBase Database · checked Sep 1, 2026
13Partial evidenceBordeaux, France11-5019 contacts →

Partial evidence

“Klark’s mission is to transform the way companies interact with their customers through generative AI.”

Source: RevenueBase Database · checked Sep 1, 2026
14Indirect evidenceLyon, France11-5014 contacts →

Indirect evidence

“AI productivity tools to manage incoming requests.”

Source: RevenueBase Database · checked Sep 1, 2026
15Partial evidenceNice, France1-1013 contacts →

Partial evidence

“At Soraia, we believe artificial intelligence and smart automation are key to empowering your team.”

Source: RevenueBase Database · checked Sep 1, 2026
16Partial evidenceBordeaux, France11-5012 contacts →

Partial evidence

Automatisez l’expérience client conversationnelle à grande échelle.”

Source: RevenueBase Database · checked Sep 1, 2026
17Partial evidenceParis, France11-5011 contacts →

Partial evidence

“Botmind is an innovative SaaS solution that enables e-commerce businesses to deliver better customer service while reducing costs.”

Source: RevenueBase Database · checked Sep 1, 2026
18Indirect evidenceParis, France11-5010 contacts →

Indirect evidence

“Turn every interaction into growth with Conversational AI Agents - Voice (Phone) and Chat (Web, Messaging).”

Source: RevenueBase Database · checked Sep 1, 2026
19Partial evidenceParis, France51-2009 contacts →

Partial evidence

“ViaSay enables companies to provide simple and efficient customer interactions through Conversational AI.”

Source: RevenueBase Database · checked Sep 1, 2026
20Indirect evidenceParis, France11-509 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 1, 2026
21Indirect evidenceParis, France1-108 contacts →

Indirect evidence

“Cobbai is the AI-native helpdesk.”

Source: RevenueBase Database · checked Sep 1, 2026
22Partial evidenceParis, France11-507 contacts →

Partial evidence

“Botnation is your go-to platform for scaling your customer interactions, trusted by over businesses worldwide.”

Source: RevenueBase Database · checked Sep 1, 2026
23Partial evidenceParis, France1-106 contacts →

Partial evidence

“Since 2016, Webotit has been helping companies rethink their customer relations through artificial intelligence.”

Source: RevenueBase Database · checked Sep 1, 2026
24Indirect evidenceParis, France1-106 contacts →

Indirect evidence

“Zenbaia est une plateforme innovante qui met l'intelligence artificielle (IA) à la portée des entreprises.”

Source: RevenueBase Database · checked Sep 1, 2026
25Indirect evidenceParis, France11-506 contacts →

Indirect evidence

“Founded in 2012, xBrain develops AI solutions, specialized in Natural Language for businesses.”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 163 customer service automation software based in France

See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 2,510 reachable decision-makers.

Free signup · no credit card

View the full list →

Customer service automation software based in France at a glance

As of Sep 1, 2026
50.4%Verified-email coverage
15.3%Mobile-number coverage
30.5Average contacts per company
1-10Median size (employees)
45.4%Largest-city concentration · Paris
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
125
11-50
26
51-200
7
201-500
1
501-1,000
1
1,001-5,000
2
10001+
1

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service automation software, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in France whose own description of what they do matches “customer service automation software”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service automation software), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer service automation software, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 2,510 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service automation software by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service automation software, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service automation software are there based in France?

RevenueBase identified 163 customer service automation software headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Quadient, headquartered in Le Lude, tops this list with the largest team on record.

Which city has the most customer service automation software?

Paris leads with 74 headquartered companies, followed by Lyon (12) and Bordeaux (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,510 verified decision-maker contacts tracked across these 163 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

Ready to reach these companies? Verified emails and direct dials for all 163 customer service automation software based in France. Start with a free account, no credit card.

Download this list →

Related lists

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.