Company lists · Data refreshed September 2026

Top 25 Ecommerce customer service platforms worldwide

Name: Ecommerce customer service platforms worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 7,079 companies tracked

RevenueBase identified 7,079 company matches for ecommerce customer service platforms worldwide as of September 2026 and tracks 200,781 professional contacts across them, including 46,420 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for ecommerce customer service platforms worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026. Country and city lists for ecommerce customer service platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built

7,079Companies

200,781Contacts tracked

46,420Verified emails

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The 25 largest ecommerce customer service platforms worldwide

Ranked by team size

Top 25 of 7,079 company matches for ecommerce customer service platforms worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Flipkart	Exact match	Bangalore, IndiaHQ recorded Sep 28, 2026	10001+	57,024 contacts →
	Exact match “At Flipkart, we're driven by our purpose of empowering every Indian's dream by delivering value through innovation in technology and commerce.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2	Shopify	Exact match	Ottawa, ON, CanadaHQ recorded Sep 28, 2026	10001+	20,228 contacts →
	Exact match “Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3	Pine Labs	Exact match	Noida, IndiaHQ recorded Sep 28, 2026	1,001-5,000	4,858 contacts →
	Exact match “Built for those who mean business.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4	Klaviyo	Exact match	Boston, MA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	2,789 contacts →
	Exact match “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5	Technotask Business Solutions PVT LTD	Exact match	Bhopal, IndiaHQ recorded Sep 28, 2026	1,001-5,000	1,762 contacts →
	Exact match “Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6	Flywheel	Exact match	Baltimore, MD, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,706 contacts →
	Exact match “Flywheel, the commerce arm of Omnicom Media, provides best-in-class service that combines tailored expertise with advanced software solutions to help clients drive incremental…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7	Shiprocket	Exact match	New Delhi, IndiaHQ recorded Sep 28, 2026	501-1,000	1,546 contacts →
	Exact match “Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8	Intercom	Exact match	San Francisco, CA, United StatesHQ recorded Sep 28, 2026	1,001-5,000	1,444 contacts →
	Exact match “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9	VTEX	Exact match	London, United KingdomHQ recorded Sep 28, 2026	1,001-5,000	1,308 contacts →
	Exact match “VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10	Ascensos	Exact match	Motherwell, United KingdomHQ recorded Sep 28, 2026	1,001-5,000	1,244 contacts →
	Exact match “Ascensos is now Firstsource.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11	FYND	Exact match	Mumbai, IndiaHQ recorded Sep 28, 2026	1,001-5,000	1,202 contacts →
	Exact match “Fynd is an AI-native unified commerce platform headquartered in Mumbai, India.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12	Bloomreach	Exact match	Mountain View, CA, United StatesHQ recorded Sep 28, 2026	501-1,000	1,146 contacts →
	Exact match “Bloomreach personalizes the customer experience for more than 1,400 global brands through Loomi, its agentic personalization platform.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13	Global-E	Exact match	Petah Tikva, IsraelHQ recorded Sep 28, 2026	1,001-5,000	1,102 contacts →
	Exact match “Global-e (NASDAQ: GLBE) is the world's leading platform enabling and accelerating global, Direct-To-Consumer e-commerce.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14	ART Technology Group	Exact match	Cambridge, MA, United StatesHQ recorded Sep 28, 2026	501-1,000	1,064 contacts →
	Exact match “ATG (Nasdaq: ARTG) provides the most advanced cross-channel commerce software and services to fuel the growth of the world’s top brands.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15	Iksula	Exact match	Oakland, CA, United StatesHQ recorded Sep 28, 2026	501-1,000	948 contacts →
	Exact match “Iksula is a leading eCommerce solutions provider for brands and retailers globally.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16	Acommerce	Exact match	Bangkok, ThailandHQ recorded Sep 28, 2026	501-1,000	884 contacts →
	Exact match “aCommerce revolutionized the e-commerce enablement industry by introducing our cutting-edge platform and technology stack, EcommerceIQ.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17	Mirakl	Exact match	Paris, United StatesHQ recorded Sep 28, 2026	501-1,000	871 contacts →
	Exact match “Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18	Kriya Nextwealth Private Limited	Exact match	Bangalore, IndiaHQ recorded Sep 28, 2026	1,001-5,000	845 contacts →
	Exact match “Kriya is a 1,600-strong full-service eCommerce solutions provider for some of the world’s biggest and best eCommerce brands.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19	OLIST	Exact match	Curitiba, BrazilHQ recorded Sep 28, 2026	501-1,000	832 contacts →
	Exact match “Com DNA de tecnologia e coração de varejo, o Olist é um ecossistema de soluções que potencializam as vendas online de milhares de negócios no Brasil e no mundo, desde micros e…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20	Emarsys	Exact match	Vienna, GermanyHQ recorded Sep 28, 2026	501-1,000	831 contacts →
	Exact match “SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21	ROKT	Exact match	New York, United StatesHQ recorded Sep 28, 2026	501-1,000	762 contacts →
	Exact match “Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most - The Transaction Moment.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22	Shopline	Exact match	States, SingaporeHQ recorded Sep 28, 2026	1,001-5,000	752 contacts →
	Exact match “Founded in 2013, SHOPLINE is a leading and rapidly growing Software-as-a-Service (SaaS) provider, empowering retailers to level up their commerce, helping them to sell, market…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23	Talentpop	Exact match	Costa Mesa, CA, United StatesHQ recorded Sep 28, 2026	501-1,000	747 contacts →
	Exact match “TalentPop is a leading Customer Service Management Agency that works with over 500 fast-growing E-Commerce brands to revolutionize their customer service and turn customer service…” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24	Bigcommerce	Exact match	Austin, TX, United StatesHQ recorded Sep 28, 2026	1,001-5,000	746 contacts →
	Exact match “BigCommerce, powered by Commerce (Nasdaq: CMRC), is the flexible enterprise ecommerce platform built for growth without compromise.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25	GK Software	Exact match	Schöneck, FranceHQ recorded Sep 28, 2026	1,001-5,000	717 contacts →
	Exact match “Making Interactions in Retail Simple GK Software is a global leader in cloud-based retail solutions, trusted by 24% of the world’s top 50 retailers.” Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “ecommerce customer service platforms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 7,079 ecommerce customer service platforms worldwide

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Ecommerce customer service platforms worldwide at a glance

As of Sep 28, 2026

23.1%Verified-email coverage

28.4Average contacts per company

11-50Median size (employees)

2.0%Largest-city concentration · London

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

3,336

11-50

2,505

51-200

846

201-500

220

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for ecommerce customer service platforms are linked below.
What qualifies: Company records worldwide whose business descriptions match “ecommerce customer service platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 46,420 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Ecommerce customer service platforms by location

46 lists · largest first

Every Ecommerce customer service platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “ecommerce customer service platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many ecommerce customer service platforms are there worldwide?

RevenueBase identified 7,079 company matches for ecommerce customer service platforms worldwide as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Flipkart tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most ecommerce customer service platforms?

The United States leads with 1,077 companies, followed by India (694) and Brazil (495). Every ecommerce customer service platforms list by country and city is linked on this page.

Which city has the most ecommerce customer service platforms?

London leads with 143 company records, followed by Sao Paulo (138) and New York (106).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 46,420 professional contacts with verified work emails tracked across these 7,079 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.