Company lists · Data refreshed November 2026

Top 25 Ecommerce customer service platforms worldwide

Name: Ecommerce customer service platforms worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Nov 5, 2026 7,287 companies tracked

RevenueBase identified 7,287 company matches for ecommerce customer service platforms worldwide as of November 2026 and tracks 209,786 professional contacts across them, including 47,264 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for ecommerce customer service platforms worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026. Country and city lists for ecommerce customer service platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built

7,287Companies

209,786Contacts tracked

47,264Verified emails

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The 25 largest ecommerce customer service platforms worldwide

Ranked by team size

Top 25 of 7,287 company matches for ecommerce customer service platforms worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Flipkart	Exact match	Bangalore, IndiaHQ recorded Nov 5, 2026	10001+	61,551 contacts →
	Exact match “At Flipkart, we're driven by our purpose of empowering every Indian's dream by delivering value through innovation in technology and commerce.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2	Shopify	Exact match	Ottawa, ON, CanadaHQ recorded Nov 5, 2026	10001+	21,312 contacts →
	Exact match “Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3	Pine Labs	Exact match	Noida, IndiaHQ recorded Nov 5, 2026	1,001-5,000	5,387 contacts →
	Exact match “Built for those who mean business.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4	Klaviyo	Exact match	Boston, MA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	2,980 contacts →
	Exact match “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5	Flywheel	Exact match	Baltimore, United StatesHQ recorded Nov 5, 2026	1,001-5,000	1,961 contacts →
	Exact match “Flywheel, the commerce arm of Omnicom Media, provides best-in-class service that combines tailored expertise with advanced software solutions to help clients drive incremental…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6	Technotask Business Solutions PVT LTD	Exact match	Bhopal, IndiaHQ recorded Nov 5, 2026	1,001-5,000	1,917 contacts →
	Exact match “Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7	Shiprocket	Exact match	New Delhi, IndiaHQ recorded Nov 5, 2026	501-1,000	1,774 contacts →
	Exact match “Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8	VTEX	Exact match	London, United KingdomHQ recorded Nov 5, 2026	1,001-5,000	1,365 contacts →
	Exact match “VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9	Ascensos	Exact match	Motherwell, United KingdomHQ recorded Nov 5, 2026	1,001-5,000	1,323 contacts →
	Exact match “Ascensos is now Firstsource.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10	FYND	Exact match	Mumbai, IndiaHQ recorded Nov 5, 2026	1,001-5,000	1,235 contacts →
	Exact match “Fynd is an AI-native unified commerce platform headquartered in Mumbai, India.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11	Bloomreach	Exact match	Mountain View, CA, United StatesHQ recorded Nov 5, 2026	501-1,000	1,199 contacts →
	Exact match “Bloomreach personalizes the customer experience for more than 1,400 global brands through Loomi, its agentic personalization platform.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12	Global-E	Exact match	Petah-Tikva, IsraelHQ recorded Nov 5, 2026	501-1,000	1,188 contacts →
	Exact match “Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13	ART Technology Group	Exact match	Cambridge, MA, United StatesHQ recorded Nov 5, 2026	501-1,000	1,054 contacts →
	Exact match “ATG (Nasdaq: ARTG) provides the most advanced cross-channel commerce software and services to fuel the growth of the world’s top brands.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14	Iksula	Exact match	Oakland, CA, United StatesHQ recorded Nov 5, 2026	501-1,000	1,001 contacts →
	Exact match “Iksula is a leading eCommerce solutions provider for brands and retailers globally.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15	Acommerce	Exact match	Bangkok, ThailandHQ recorded Nov 5, 2026	501-1,000	960 contacts →
	Exact match “aCommerce revolutionized the e-commerce enablement industry by introducing our cutting-edge platform and technology stack, EcommerceIQ.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16	Kriya Nextwealth Private Limited	Exact match	Bangalore, IndiaHQ recorded Nov 5, 2026	1,001-5,000	897 contacts →
	Exact match “Kriya is a 1,600-strong full-service eCommerce solutions provider for some of the world’s biggest and best eCommerce brands.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17	Mirakl	Exact match	Paris, United StatesHQ recorded Nov 5, 2026	501-1,000	892 contacts →
	Exact match “Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18	Talentpop	Exact match	Costa Mesa, CA, United StatesHQ recorded Nov 5, 2026	501-1,000	876 contacts →
	Exact match “TalentPop is a leading Customer Service Management Agency that works with over 750 fast-growing E-Commerce brands to revolutionize their customer service and turn customer service…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19	OLIST	Exact match	Curitiba, BrazilHQ recorded Nov 5, 2026	501-1,000	852 contacts →
	Exact match “Com DNA de tecnologia e coração de varejo, o Olist é um ecossistema de soluções que potencializam as vendas online de milhares de negócios no Brasil e no mundo, desde micros e…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
20	Intercom	Exact match	San Francisco, CA, United StatesHQ recorded Nov 5, 2026	1,001-5,000	848 contacts →
	Exact match “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
21	Shopline	Exact match	States, SingaporeHQ recorded Nov 5, 2026	1,001-5,000	842 contacts →
	Exact match “Founded in 2013, SHOPLINE is a leading and rapidly growing Software-as-a-Service (SaaS) provider, empowering retailers to level up their commerce, helping them to sell, market…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
22	ROKT	Exact match	Surry Hills, United StatesHQ recorded Nov 5, 2026	501-1,000	801 contacts →
	Exact match “Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most - The Transaction Moment.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
23	Bigcommerce	Exact match	Austin, TX, United StatesHQ recorded Nov 5, 2026	1,001-5,000	727 contacts →
	Exact match “BigCommerce, powered by Commerce (Nasdaq: CMRC), is the flexible enterprise ecommerce platform built for growth without compromise.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
24	Emarsys	Exact match	Vienna, AustriaHQ recorded Nov 5, 2026	501-1,000	717 contacts →
	Exact match “SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
25	cm.com	Exact match	Breda, NetherlandsHQ recorded Nov 5, 2026	1,001-5,000	700 contacts →
	Exact match “CM.com (AMS: CMCOM) is a leading European technology company that helps organizations worldwide improve customer interactions through integrated solutions for communications…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “ecommerce customer service platforms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 7,287 ecommerce customer service platforms worldwide

See the full list, filter by size, metro and specialty, and access 47,264 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Ecommerce customer service platforms worldwide at a glance

As of Nov 5, 2026

22.5%Verified-email coverage

28.8Average contacts per company

11-50Median size (employees)

2.0%Largest-city concentration · London

Nov 5, 2026Page data refreshed

Companies by employee count

1-10

3,497

11-50

2,549

51-200

831

201-500

218

501-1,000

1,001-5,000

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for ecommerce customer service platforms are linked below.
What qualifies: Company records worldwide whose business descriptions match “ecommerce customer service platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 47,264 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Ecommerce customer service platforms by location

50 lists · largest first

Every Ecommerce customer service platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “ecommerce customer service platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many ecommerce customer service platforms are there worldwide?

RevenueBase identified 7,287 company matches for ecommerce customer service platforms worldwide as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Flipkart tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most ecommerce customer service platforms?

The United States leads with 1,111 companies, followed by India (725) and Brazil (483). Every ecommerce customer service platforms list by country and city is linked on this page.

Which city has the most ecommerce customer service platforms?

London leads with 146 company records, followed by Sao Paulo (138) and New York (101).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 47,264 professional contacts with verified work emails tracked across these 7,287 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.