Company lists · Data refreshed September 2026

Top 25 Ecommerce customer service platforms based in India

RevenueBase identified 694 company matches for ecommerce customer service platforms associated with India as of September 2026 and tracks 76,652 professional contacts across them, including 10,842 with verified work emails. Bangalore is the largest hub.

This list covers company matches for ecommerce customer service platforms associated with India, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
694Companies
76,652Contacts tracked
10,842Verified emails
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The 25 largest ecommerce customer service platforms based in India

Ranked by team size
Top 25 of 694 company matches for ecommerce customer service platforms based in India, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchBangalore, IndiaHQ recorded Sep 28, 202610001+57,024 contacts →

Exact match

“At Flipkart, we're driven by our purpose of empowering every Indian's dream by delivering value through innovation in technology and commerce.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchNoida, IndiaHQ recorded Sep 28, 20261,001-5,0004,858 contacts →

Exact match

“Built for those who mean business.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchBhopal, IndiaHQ recorded Sep 28, 20261,001-5,0001,762 contacts →

Exact match

“Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchNew Delhi, IndiaHQ recorded Sep 28, 2026501-1,0001,546 contacts →

Exact match

“Shiprocket is India’s largest eCommerce enablement platform providing digital retailers an end-to-end customer experience platform.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchMumbai, IndiaHQ recorded Sep 28, 20261,001-5,0001,202 contacts →

Exact match

“Fynd is an AI-native unified commerce platform headquartered in Mumbai, India.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchBangalore, IndiaHQ recorded Sep 28, 20261,001-5,000845 contacts →

Exact match

“Kriya is a 1,600-strong full-service eCommerce solutions provider for some of the world’s biggest and best eCommerce brands.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchNew Delhi, IndiaHQ recorded Sep 28, 2026201-500545 contacts →

Exact match

“GoKwik is a data & technology led enabler, building a full-stack solution suite for eCommerce and D2C brands to help them unlock business growth.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchGurgaon, IndiaHQ recorded Sep 28, 2026201-500518 contacts →

Exact match

“Unicommerce is a leading e-commerce enablement SaaS platform that powers end-to-end e-commerce operations for brands, marketplaces, and logistics providers.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchGurgaon, IndiaHQ recorded Sep 28, 2026201-500361 contacts →

Exact match

“Easyrewardz offers industry-agnostic cloud-based CRM, Loyalty and Conversational Commerce solutions that enable seamless omnichannel customer experience.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchBangalore, IndiaHQ recorded Sep 28, 2026201-500209 contacts →

Exact match

“Omuni is a retail SaaS company powering clicks to bricks omnichannel experiences for 100+ global brands across stores.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchBangalore, IndiaHQ recorded Sep 28, 202651-200163 contacts →

Exact match

“Convertcart helps online businesses deliver outstanding experiences to customers throughout their journey-build lasting relations with them-and drive more revenue.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchMumbai, IndiaHQ recorded Sep 28, 202651-200157 contacts →

Exact match

“Konnect Insights is an AI-powered omni-channel customer experience platform trusted by 500+ enterprise brands across 30+ countries.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchNagpur, IndiaHQ recorded Sep 28, 2026201-500133 contacts →

Exact match

“Alacrity E-Commerce Solutions Pvt.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchRajkot, IndiaHQ recorded Sep 28, 202651-200120 contacts →

Exact match

“Kevit.io is a leading Customer Experience automation platform, made to acquire and win customers through conversations.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchBangalore, IndiaHQ recorded Sep 28, 202651-200116 contacts →

Exact match

“Westbury Kommerce (Westbury Holdings Pvt Ltd) was set up as an Online Retail Business and Solution provider for Brands, with an end-to-end integrated business solution for B2C…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchMumbai, IndiaHQ recorded Sep 28, 202651-200113 contacts →

Exact match

“intalk.io - An Omnichannel Customer Interaction Platform by Agami Tech.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchBangalore, IndiaHQ recorded Sep 28, 202651-200111 contacts →

Exact match

“At Squared Circle Ecom Pvt.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchBangalore, IndiaHQ recorded Sep 28, 202651-200108 contacts →

Exact match

“Verloop.io is the world's leading customer support automation platform.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchHyderabad, IndiaHQ recorded Sep 28, 202651-200101 contacts →

Exact match

“Nukkad Shops helps small and medium-size business become more efficient, competitive and earn more.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchNoida, IndiaHQ recorded Sep 28, 202651-20097 contacts →

Exact match

“OneDios is India's first platform built exclusively for Brand's Extended Warranty.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchBengaluru South, IndiaHQ recorded Sep 28, 202651-20095 contacts →

Exact match

“HikeOn is a forward-thinking e-commerce solutions provider based in India, dedicated to helping small and medium-sized businesses (SMBs) succeed in the digital marketplace.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchMumbai, IndiaHQ recorded Sep 28, 202651-20086 contacts →

Exact match

“Primarc Pecan is an E-Commerce Business Solutions organization providing end-to-end solutions across geographies.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchBangalore, IndiaHQ recorded Sep 28, 202651-20084 contacts →

Exact match

“LimeChat helps e-commerce brands sell, support, and market on WhatsApp.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchPorvorim, IndiaHQ recorded Sep 28, 202651-20083 contacts →

Exact match

“Browntape, a Ginesys One product is a cloud-based eCommerce management solution designed to empower online sellers in efficiently managing and expanding their businesses through a…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchNew Delhi, IndiaHQ recorded Sep 28, 202611-5081 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 694 ecommerce customer service platforms based in India

See the full list, filter by size, metro and specialty, and access 10,842 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Ecommerce customer service platforms based in India at a glance

As of Sep 28, 2026
14.1%Verified-email coverage
110.4Average contacts per company
11-50Median size (employees)
12.1%Largest-city concentration · Bangalore
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
275
11-50
262
51-200
106
201-500
32
501-1,000
7
1,001-5,000
4
10001+
5

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 694 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with India whose business descriptions match “ecommerce customer service platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 10,842 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “ecommerce customer service platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many ecommerce customer service platforms are there based in India?

RevenueBase identified 694 company matches for ecommerce customer service platforms associated with India as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Flipkart tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most ecommerce customer service platforms?

Bangalore leads with 84 company records, followed by New Delhi (50) and Noida (40).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 10,842 professional contacts with verified work emails tracked across these 694 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.