Company lists · Data refreshed September 2026

Top 25 Ecommerce customer service platforms based in France

Name: Ecommerce customer service platforms based in France
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 28, 2026 133 companies tracked

RevenueBase identified 133 ecommerce customer service platforms headquartered in France as of September 2026 and tracks 2,793 professional contacts across them, including 1,210 with verified work emails. Paris is the largest hub.

This list covers ecommerce customer service platforms headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review

133Companies

2,793Contacts tracked

1,210Verified emails

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The 25 largest ecommerce customer service platforms based in France

Ranked by team size

Top 25 of 133 ecommerce customer service platforms based in France, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to ecommerce customer service platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Prestashop	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	341 contacts →
	Partial evidence “As a key partner in the digitalisation of commerce, PrestaShop aims to become the reference commerce platform for the growth of businesses around the world, by building on its…” Source: RevenueBase Database · checked Sep 28, 2026
2	Iadvize	Indirect evidence	Nantes, FranceHQ checked Sep 28, 2026	51-200	195 contacts →
	Indirect evidence “iAdvize is building the future of agentic commerce with the AI Shopping Assistant trusted by e-commerce brands today and the foundation for the AI Storefront of tomorrow.” Source: RevenueBase Database · checked Sep 28, 2026
3	Lengow	Indirect evidence	Nantes, FranceHQ checked Sep 28, 2026	51-200	172 contacts →
	Indirect evidence “Lengow is a leader in intelligent e-commerce solutions that help brands and retailers drive profitable growth across the digital shelf.” Source: RevenueBase Database · checked Sep 28, 2026
4	Onestock	Strong evidence	Toulouse, FranceHQ checked Sep 28, 2026	51-200	161 contacts →
	Strong evidence “OneStock is the AI-powered Order Management platform that enables brands, retailers, and B2B merchants to make ambitious promises to their customers and keep them.” Source: RevenueBase Database · checked Sep 28, 2026
5	Ringcentral Engage Digital	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	64 contacts →
	Partial evidence “RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.” Source: RevenueBase Database · checked Sep 28, 2026
6	WSHOP	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	64 contacts →
	Indirect evidence “WSHOP est une plateforme Saas de Commerce Digital Unifié, unique, puissante et évolutive.” Source: RevenueBase Database · checked Sep 28, 2026
7	Callbell	Strong evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	40 contacts →
	Strong evidence “Callbell is a software as a service platform for customer communication via Direct Messaging Apps.” Source: RevenueBase Database · checked Sep 28, 2026
8	Click2buy	Indirect evidence	Lille, FranceHQ checked Sep 28, 2026	11-50	39 contacts →
	Indirect evidence “We're Click2Buy - nice to meet you!” Source: RevenueBase Database · checked Sep 28, 2026
9	Oxatis	Partial evidence	Marseille, FranceHQ checked Sep 28, 2026	51-200	38 contacts →
	Partial evidence “Publisher of e-commerce solutions in Europe, Oxatis provides more than B2B and B2C SMEs with a platform to develop their online business.” Source: RevenueBase Database · checked Sep 28, 2026
10	Neteven	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	37 contacts →
	Indirect evidence “Neteven, a Lectra company.” Source: RevenueBase Database · checked Sep 28, 2026
11	Hbjo Online	Indirect evidence	Lille, FranceHQ checked Sep 28, 2026	11-50	36 contacts →
	Indirect evidence “HBJO Online vous aide à réinventer votre commerce en intégrant la dimension digitale.” Source: RevenueBase Database · checked Sep 28, 2026
12	Easiware	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	35 contacts →
	Indirect evidence “Précurseur des logiciels de Service Client depuis 2008, easiware est un éditeur SaaS français qui accompagne plus de 500 marques dans la gestion et l’optimisation de leur relation…” Source: RevenueBase Database · checked Sep 28, 2026
13	Netwave	Indirect evidence	Labège, FranceHQ checked Sep 28, 2026	11-50	35 contacts →
	Indirect evidence “Acteur de référence sur le marché des solutions e-business, Netwave offre des logiciels et services destinés à accompagner les entreprises e-commerce/VAD dans leurs besoins de…” Source: RevenueBase Database · checked Sep 28, 2026
14	Store & Supply	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	29 contacts →
	Indirect evidence “STORE & SUPPLY accompagne les marques dans leur développement e-commerce.” Source: RevenueBase Database · checked Sep 28, 2026
15	Teezily	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	51-200	29 contacts →
	Indirect evidence “Teezily enables international merchants to create their online stores, find products and ship them all over the world, connecting them to 10 million buyers and thousands of…” Source: RevenueBase Database · checked Sep 28, 2026
16	Isi-Com	Indirect evidence	Perpignan, FranceHQ checked Sep 28, 2026	11-50	27 contacts →
	Indirect evidence “ISI-Com est éditeur de solutions logicielles pour les service clients et les centres de contacts d'entreprises.” Source: RevenueBase Database · checked Sep 28, 2026
17	Wizishop	Partial evidence	Nice, FranceHQ checked Sep 28, 2026	11-50	27 contacts →
	Partial evidence “WiziShop - Automatisez votre e-commerce grâce à l’IA Making AI-powered ecommerce easier than ever before, bringing online success within reach.” Source: RevenueBase Database · checked Sep 28, 2026
18	CRISP	Partial evidence	Nantes, FranceHQ checked Sep 28, 2026	11-50	22 contacts →
	Partial evidence “The best way to build meaningful customer experiences, on every touchpoint of the customer's lifecycle.” Source: RevenueBase Database · checked Sep 28, 2026
19	ADEIZ	Indirect evidence	Wasquehal, FranceHQ checked Sep 28, 2026	11-50	16 contacts →
	Indirect evidence “LA PLATEFORME DE COMMERCE UNIFIÉ pour les retailers et restaurants c’est ICI.” Source: RevenueBase Database · checked Sep 28, 2026
20	Welcometrack	Indirect evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	16 contacts →
	Indirect evidence “La solution globale post-achat, qui s’adresse à la fois aux métiers des opérations : la logistique et le transport, au e-commerce, et à la relation client.” Source: RevenueBase Database · checked Sep 28, 2026
21	Solusquare Omni-Channel Ecommerce Platform	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	15 contacts →
	Partial evidence “Solusquare is a French SaaS omnichannel e-Commerce platform.” Source: RevenueBase Database · checked Sep 28, 2026
22	Datahawk	Strong evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	15 contacts →
	Strong evidence “DataHawk is an eCommerce Analytics and Optimization software platform, with a focus on Amazon, Walmart, Shopify, and BigCommerce.” Source: RevenueBase Database · checked Sep 28, 2026
23	Faibrik	Indirect evidence	Annecy, FranceHQ checked Sep 28, 2026	1-10	15 contacts →
	Indirect evidence “Depuis 2018, fAibrik rend l’IA accessible à tous types d’organisations à travers sa plateforme conçue pour optimiser votre service client.” Source: RevenueBase Database · checked Sep 28, 2026
24	Gridbees	Partial evidence	Arcueil, FranceHQ checked Sep 28, 2026	11-50	13 contacts →
	Partial evidence “Gridbees is an API-first headless e-commerce platform for companies in all types of fields of activity who wish to digitize their processes or who have already started their…” Source: RevenueBase Database · checked Sep 28, 2026
25	Botmind E-Commerce Customer Support Automation Hybrid Chatbot	Partial evidence	Paris, FranceHQ checked Sep 28, 2026	11-50	12 contacts →
	Partial evidence “Botmind is an innovative SaaS solution that enables e-commerce businesses to deliver better customer service while reducing costs.” Source: RevenueBase Database · checked Sep 28, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: ecommerce customer service platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names ecommerce customer service platforms.
Partial evidence: Its own public description names part of ecommerce customer service platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name ecommerce customer service platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 133 ecommerce customer service platforms based in France

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Ecommerce customer service platforms based in France at a glance

As of Sep 28, 2026

43.3%Verified-email coverage

21.0Average contacts per company

1-10Median size (employees)

39.1%Largest-city concentration · Paris

Sep 28, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

Email recency for this list is measured worldwide rather than for France, so it is reported there. Company counts and contact totals on this page are exact for France, over 133 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among ecommerce customer service platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in France whose own description of what they do matches “ecommerce customer service platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names ecommerce customer service platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among ecommerce customer service platforms, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,210 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Ecommerce customer service platforms by metro

Ecommerce customer service platforms in Paris52

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names ecommerce customer service platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many ecommerce customer service platforms are there based in France?

RevenueBase identified 133 ecommerce customer service platforms headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Prestashop, headquartered in Paris, tops this list with the largest team on record.

Which city has the most ecommerce customer service platforms?

Paris leads with 52 headquartered companies, followed by Cesson-Sevigne (3) and Nantes (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,210 verified decision-maker contacts tracked across these 133 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.