Company lists · Data refreshed September 2026

Top 25 Ecommerce customer service platforms based in the United States

RevenueBase identified 1,077 company matches for ecommerce customer service platforms associated with the United States as of September 2026 and tracks 35,027 professional contacts across them, including 10,585 with verified work emails. New York is the largest hub.

This list covers company matches for ecommerce customer service platforms associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 28, 2026 How this list was built
1,077Companies
35,027Contacts tracked
10,585Verified emails
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The 25 largest ecommerce customer service platforms based in the United States

Ranked by team size
Top 25 of 1,077 company matches for ecommerce customer service platforms based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 28, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchBoston, MA, United StatesHQ recorded Sep 28, 20261,001-5,0002,789 contacts →

Exact match

“Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
2Exact matchBaltimore, MD, United StatesHQ recorded Sep 28, 20261,001-5,0001,706 contacts →

Exact match

“Flywheel, the commerce arm of Omnicom Media, provides best-in-class service that combines tailored expertise with advanced software solutions to help clients drive incremental…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
3Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 20261,001-5,0001,444 contacts →

Exact match

“We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
4Exact matchMountain View, CA, United StatesHQ recorded Sep 28, 2026501-1,0001,146 contacts →

Exact match

“Bloomreach personalizes the customer experience for more than 1,400 global brands through Loomi, its agentic personalization platform.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
5Exact matchCambridge, MA, United StatesHQ recorded Sep 28, 2026501-1,0001,064 contacts →

Exact match

“ATG (Nasdaq: ARTG) provides the most advanced cross-channel commerce software and services to fuel the growth of the world’s top brands.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
6Exact matchOakland, CA, United StatesHQ recorded Sep 28, 2026501-1,000948 contacts →

Exact match

“Iksula is a leading eCommerce solutions provider for brands and retailers globally.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
7Exact matchNew York, United StatesHQ recorded Sep 28, 2026501-1,000762 contacts →

Exact match

“Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most - The Transaction Moment.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
8Exact matchCosta Mesa, CA, United StatesHQ recorded Sep 28, 2026501-1,000747 contacts →

Exact match

“TalentPop is a leading Customer Service Management Agency that works with over 500 fast-growing E-Commerce brands to revolutionize their customer service and turn customer service…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
9Exact matchAustin, TX, United StatesHQ recorded Sep 28, 20261,001-5,000746 contacts →

Exact match

“BigCommerce, powered by Commerce (Nasdaq: CMRC), is the flexible enterprise ecommerce platform built for growth without compromise.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
10Exact matchSan Jose, CA, United StatesHQ recorded Sep 28, 2026501-1,000501 contacts →

Exact match

“Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
11Exact matchMinnetonka, MN, United StatesHQ recorded Sep 28, 20261,001-5,000495 contacts →

Exact match

“We're proactive partners, providing API-based Cross-Border, Order Management and Ecommerce services to leading enterprise brands.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
12Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 2026201-500475 contacts →

Exact match

“Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
13Exact matchMilwaukee, WI, United StatesHQ recorded Sep 28, 2026201-500408 contacts →

Exact match

“Amla Commerce develops ecommerce software platforms.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
14Exact matchSan Mateo, CA, United StatesHQ recorded Sep 28, 2026201-500374 contacts →

Exact match

“Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands-including Sephora, Levi’s, Sonos, Warby Parker, and…”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
15Exact matchSan Francisco, CA, United StatesHQ recorded Sep 28, 2026501-1,000354 contacts →

Exact match

“Infosys Equinox is a digital commerce platform that drives human-centric and memorable omnichannel shopping experiences.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
16Exact matchJohns Creek, GA, United StatesHQ recorded Sep 28, 20261,001-5,000354 contacts →

Exact match

“Online retailing is growing fast, far outpacing growth of in-store spending, and is expected only to increase as a percentage of overall spending going forward.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
17Exact matchChicago, IL, United StatesHQ recorded Sep 28, 2026201-500343 contacts →

Exact match

“At Kensium, we lead the way in B2B and B2C eCommerce innovation, delivering scalable solutions that drive business growth and competitiveness.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
18Exact matchSanta Clara, CA, United StatesHQ recorded Sep 28, 2026501-1,000307 contacts →

Exact match

“KANA understands the value of great Customer Service experiences.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
19Exact matchDowntown Redwood City, CA, United StatesHQ recorded Sep 28, 2026201-500267 contacts →

Exact match

“We enable businesses to drive engagement, revenue, and loyalty with AI-powered chat commerce.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
20Exact matchNew York, NY, United StatesHQ recorded Sep 28, 2026201-500259 contacts →

Exact match

“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
21Exact matchColumbus, OH, United StatesHQ recorded Sep 28, 2026201-500258 contacts →

Exact match

“Commerce should feel effortless.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
22Exact matchSan Mateo, CA, United StatesHQ recorded Sep 28, 2026201-500241 contacts →

Exact match

“Netomi is the enterprise agentic CX platform built for the world's most complex environments.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
23Exact matchLehi, UT, United StatesHQ recorded Sep 28, 2026201-500241 contacts →

Exact match

“Route is the leader in the post-purchase experience.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
24Exact matchDraper, UT, United StatesHQ recorded Sep 28, 202651-200237 contacts →

Exact match

“Crush cart abandonment & watch loyalty soar through elevated purchase & post purchase experience - completely free.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase
25Exact matchPalo Alto, United StatesHQ recorded Sep 28, 202651-200236 contacts →

Exact match

“Bik.ai is the first agentic AI CRM for eCommerce.”

Recorded in the RevenueBase company graph · Sep 28, 2026 · View company records in RevenueBase

Showing 25 of 1,077 ecommerce customer service platforms based in the United States

See the full list, filter by size, metro and specialty, and access 10,585 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Ecommerce customer service platforms based in the United States at a glance

As of Sep 28, 2026
30.2%Verified-email coverage
32.5Average contacts per company
11-50Median size (employees)
10.1%Largest-city concentration · New York
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
389
11-50
440
51-200
160
201-500
50
501-1,000
18
1,001-5,000
15
5,001-10,000
1
10001+
3

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 1,077 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “ecommerce customer service platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 10,585 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “ecommerce customer service platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many ecommerce customer service platforms are there based in the United States?

RevenueBase identified 1,077 company matches for ecommerce customer service platforms associated with the United States as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Klaviyo tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most ecommerce customer service platforms?

New York leads with 109 company records, followed by San Francisco (45) and Austin (32).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 10,585 professional contacts with verified work emails tracked across these 1,077 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.