Company lists · Data refreshed September 2026

Top 25 Customer service outsourcing companies worldwide

RevenueBase identified 10,287 customer service outsourcing companies worldwide as of September 2026 and tracks 753,291 professional contacts across them, including 65,848 with verified work emails and 25,227 with mobile numbers. The United States is the largest market and Lahore the largest hub.

This list covers customer service outsourcing companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026. Country and city lists for customer service outsourcing companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
10,287Companies
753,291Contacts tracked
65,848Verified emails
25,227Mobile numbers
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The 25 largest customer service outsourcing companies worldwide

Ranked by team size
Top 25 of 10,287 customer service outsourcing companies worldwide, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer service outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceSao Paulo, BR10001+77,086 contacts →

Strong evidence

“We are one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin…”

Source: RevenueBase Database · checked Sep 1, 2026
2Indirect evidenceRockleigh, NJ, US10001+26,476 contacts →

Indirect evidence

“We’re TTEC (pronounced t.tec).”

Source: RevenueBase Database · checked Sep 1, 2026
3Strong evidenceMadrid, ES10001+23,643 contacts →

Strong evidence

“Konecta is a leading innovative global service provider in customer management business process outsourcing, with passionate employees working in 40 languages across 4 continents…”

Source: RevenueBase Database · checked Sep 1, 2026
4Indirect evidenceSao Paulo, BR10001+20,081 contacts →

Indirect evidence

“A AeC é apontada consistentemente como a líder brasileira na entrega de soluções de experiência do cliente e gestão de processos terceirizados.”

Source: RevenueBase Database · checked Sep 1, 2026
5Strong evidenceNoida, IndiaHQ checked Sep 1, 202610001+14,745 contacts →

Strong evidence

“iEnergizer is a leading Business Process Outsourcing provider (“BPO”) of customer management solutions dedicated to delivering performance while actively supporting and advocating…”

Source: RevenueBase Database · checked Sep 1, 2026
6Partial evidenceCasablanca, MoroccoHQ checked Sep 1, 202610001+13,214 contacts →

Partial evidence

“Intelcia is a global player in outsourcing, which has supported its clients for 20 years combining talents, technologies, and processes to offer a tailor-made service and skills…”

Source: RevenueBase Database · checked Sep 1, 2026
7Indirect evidenceCorsico, IT10001+9,637 contacts →

Indirect evidence

“We're KONECTA now!”

Source: RevenueBase Database · checked Sep 1, 2026
8Indirect evidenceBeyoglu, TürkiyeHQ checked Sep 1, 202610001+6,167 contacts →

Indirect evidence

“Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.”

Source: RevenueBase Database · checked Sep 1, 2026
9Indirect evidenceMedellín, ColombiaHQ checked Sep 1, 202610001+4,998 contacts →

Indirect evidence

“Maximizamos el valor de cada contacto de las empresas con sus clientes, gestionando los procesos de relacionamiento a través de canales tefónicos, virtuales y presenciales.”

Source: RevenueBase Database · checked Sep 1, 2026
10Indirect evidenceCZ5,001-10,0004,517 contacts →

Indirect evidence

“With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced…”

Source: RevenueBase Database · checked Sep 1, 2026
11Indirect evidenceSao Paulo, BR10001+4,499 contacts →

Indirect evidence

“Atuamos nos principais setores de terceirização, e somos pioneiros na implantação de contratos à distância.”

Source: RevenueBase Database · checked Sep 1, 2026
12Partial evidenceDenver, CO, US10001+4,405 contacts →

Partial evidence

“Startek is a leading global provider of technology-enabled business process outsourcing solutions.”

Source: RevenueBase Database · checked Sep 1, 2026
13Indirect evidenceLahore, PakistanHQ checked Sep 1, 20265,001-10,0004,359 contacts →

Indirect evidence

“Founded in 2004, Mindbridge (Private) Limited is Pakistan’s largest BPO company, operating with a capacity.”

Source: RevenueBase Database · checked Sep 1, 2026
14Partial evidenceResistencia, AR10001+4,337 contacts →

Partial evidence

“At Apex America, we are a Next Generation BPO and a global strategic partner specialized in elevating customer service standards.”

Source: RevenueBase Database · checked Sep 1, 2026
15Indirect evidenceKarachi, PakistanHQ checked Sep 1, 202610001+4,161 contacts →

Indirect evidence

“ibex.”

Source: RevenueBase Database · checked Sep 1, 2026
16Indirect evidenceUberlandia, BR5,001-10,0004,137 contacts →

Indirect evidence

“Mais que call center: soluções que transformam o seu negócio e a jornada dos clientes!”

Source: RevenueBase Database · checked Sep 1, 2026
17Partial evidenceGiza, EgyptHQ checked Sep 1, 20265,001-10,0003,989 contacts →

Partial evidence

“RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries.”

Source: RevenueBase Database · checked Sep 1, 2026
18Indirect evidenceSao Paulo, BRn/a3,960 contacts →

Indirect evidence

“A Flex foi fundada em 2009, com o objetivo de ser uma empresa diferente, erguida sob valores sólidos e orientada por uma missão e visão de futuro compartilhadas.”

Source: RevenueBase Database · checked Sep 1, 2026
19Partial evidenceBE1,001-5,0003,916 contacts →

Partial evidence

“We are The Customer Company®, a global leader in Customer Experience (CX), Omnichannel Marketing, Data Services, Customer Care, Fulfillment, and Logistics.”

Source: RevenueBase Database · checked Sep 1, 2026
20Indirect evidenceSao Paulo, BR10001+3,912 contacts →

Indirect evidence

“Vikstar is one of the biggest contact centers of Brazil.”

Source: RevenueBase Database · checked Sep 1, 2026
21Indirect evidenceTaboao Da Serra, BR5,001-10,0003,788 contacts →

Indirect evidence

“Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.”

Source: RevenueBase Database · checked Sep 1, 2026
22Indirect evidenceRoma, IT10001+3,729 contacts →

Indirect evidence

“is a tech company specialized in providing, and for.”

Source: RevenueBase Database · checked Sep 1, 2026
23Strong evidenceJohannesburg, ZA5,001-10,0003,583 contacts →

Strong evidence

“Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions.”

Source: RevenueBase Database · checked Sep 1, 2026
24Strong evidenceVarsovie, PL5,001-10,0003,545 contacts →

Strong evidence

“For 40 years, Armatis, European expert in customer relationship and process outsourcing, has been transforming brands' ambitions into tangible and measurable results.”

Source: RevenueBase Database · checked Sep 1, 2026
25Indirect evidenceNew York, NY, US10001+3,398 contacts →

Indirect evidence

“Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their…”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 10,287 customer service outsourcing companies worldwide

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Customer service outsourcing companies worldwide at a glance

As of Sep 1, 2026
8.7%Verified-email coverage
3.3%Mobile-number coverage
73.2Average contacts per company
11-50Median size (employees)
2.9%Largest-city concentration · Lahore
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
2,002
11-50
3,491
51-200
2,576
201-500
1,038
501-1,000
492
1,001-5,000
449
5,001-10,000
88
10001+
92

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
51 countries, largest first: the United States, India, Pakistan, the Philippines, Brazil, the United Kingdom, Spain, Germany, Canada, France and 41 more. Country and city lists for customer service outsourcing companies are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “customer service outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer service outsourcing companies, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 65,848 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service outsourcing companies by location

80 lists · largest first

Every Customer service outsourcing companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service outsourcing companies are there worldwide?

RevenueBase identified 10,287 customer service outsourcing companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Atento, headquartered in Sao Paulo, tops this list with the largest team on record.

Which country has the most customer service outsourcing companies?

The United States leads with 1,874 companies, followed by India (1,797) and Pakistan (860). Every customer service outsourcing companies list by country and city is linked on this page.

Which city has the most customer service outsourcing companies?

Lahore leads with 301 headquartered companies, followed by Rawalpindi (152) and London (144).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 65,848 verified decision-maker contacts tracked across these 10,287 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.