Company lists · Data refreshed September 2026
Top 25 Customer service outsourcing companies worldwide
RevenueBase identified 10,287 customer service outsourcing companies worldwide as of September 2026 and tracks 753,291 professional contacts across them, including 65,848 with verified work emails and 25,227 with mobile numbers. The United States is the largest market and Lahore the largest hub.
This list covers customer service outsourcing companies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026. Country and city lists for customer service outsourcing companies follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer service outsourcing companies worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 77,086 contacts → | ||||
Strong evidence “We are one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 2 | 26,476 contacts → | ||||
Indirect evidence “We’re TTEC (pronounced t.tec).” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 3 | 23,643 contacts → | ||||
Strong evidence “Konecta is a leading innovative global service provider in customer management business process outsourcing, with passionate employees working in 40 languages across 4 continents…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 4 | 20,081 contacts → | ||||
Indirect evidence “A AeC é apontada consistentemente como a líder brasileira na entrega de soluções de experiência do cliente e gestão de processos terceirizados.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 5 | 14,745 contacts → | ||||
Strong evidence “iEnergizer is a leading Business Process Outsourcing provider (“BPO”) of customer management solutions dedicated to delivering performance while actively supporting and advocating…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 6 | 13,214 contacts → | ||||
Partial evidence “Intelcia is a global player in outsourcing, which has supported its clients for 20 years combining talents, technologies, and processes to offer a tailor-made service and skills…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 7 | 9,637 contacts → | ||||
Indirect evidence “We're KONECTA now!” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 8 | 6,167 contacts → | ||||
Indirect evidence “Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 9 | 4,998 contacts → | ||||
Indirect evidence “Maximizamos el valor de cada contacto de las empresas con sus clientes, gestionando los procesos de relacionamiento a través de canales tefónicos, virtuales y presenciales.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 10 | 4,517 contacts → | ||||
Indirect evidence “With a fresh name and decades of contact center expertise, we’re dedicated to collaborative partnerships, understanding your unique needs, and tailoring solutions for an enhanced…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 11 | 4,499 contacts → | ||||
Indirect evidence “Atuamos nos principais setores de terceirização, e somos pioneiros na implantação de contratos à distância.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 12 | 4,405 contacts → | ||||
Partial evidence “Startek is a leading global provider of technology-enabled business process outsourcing solutions.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 13 | 4,359 contacts → | ||||
Indirect evidence “Founded in 2004, Mindbridge (Private) Limited is Pakistan’s largest BPO company, operating with a capacity.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 14 | 4,337 contacts → | ||||
Partial evidence “At Apex America, we are a Next Generation BPO and a global strategic partner specialized in elevating customer service standards.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 15 | 4,161 contacts → | ||||
Indirect evidence “ibex.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 16 | 4,137 contacts → | ||||
Indirect evidence “Mais que call center: soluções que transformam o seu negócio e a jornada dos clientes!” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 17 | 3,989 contacts → | ||||
Partial evidence “RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 18 | 3,960 contacts → | ||||
Indirect evidence “A Flex foi fundada em 2009, com o objetivo de ser uma empresa diferente, erguida sob valores sólidos e orientada por uma missão e visão de futuro compartilhadas.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 19 | 3,916 contacts → | ||||
Partial evidence “We are The Customer Company®, a global leader in Customer Experience (CX), Omnichannel Marketing, Data Services, Customer Care, Fulfillment, and Logistics.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 20 | 3,912 contacts → | ||||
Indirect evidence “Vikstar is one of the biggest contact centers of Brazil.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 21 | 3,788 contacts → | ||||
Indirect evidence “Founded in 1993, since the beginning Sercom has stood out in the Contact Center Services.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 22 | 3,729 contacts → | ||||
Indirect evidence “is a tech company specialized in providing, and for.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 23 | 3,583 contacts → | ||||
Strong evidence “Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 24 | 3,545 contacts → | ||||
Strong evidence “For 40 years, Armatis, European expert in customer relationship and process outsourcing, has been transforming brands' ambitions into tangible and measurable results.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 25 | 3,398 contacts → | ||||
Indirect evidence “Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer service outsourcing companies.
- Partial evidence
- Its own public description names part of customer service outsourcing companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer service outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 10,287 customer service outsourcing companies worldwide
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Customer service outsourcing companies worldwide at a glance
As of Sep 1, 2026Companies by employee count
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- 51 countries, largest first: the United States, India, Pakistan, the Philippines, Brazil, the United Kingdom, Spain, Germany, Canada, France and 41 more. Country and city lists for customer service outsourcing companies are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “customer service outsourcing companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer service outsourcing companies, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 65,848 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer service outsourcing companies by location
80 lists · largest firstEvery Customer service outsourcing companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Customer service outsourcing companies based in the United States1,874
- Customer service outsourcing companies based in India1,797
- Customer service outsourcing companies based in Pakistan860
- Customer service outsourcing companies based in the Philippines751
- Customer service outsourcing companies based in Brazil525
- Customer service outsourcing companies based in the United Kingdom456
- Customer service outsourcing companies based in Spain232
- Customer service outsourcing companies based in Germany220
- Customer service outsourcing companies based in Canada215
- Customer service outsourcing companies based in France207
- Customer service outsourcing companies based in Italy206
- Customer service outsourcing companies based in Mexico178
- Customer service outsourcing companies based in Colombia177
- Customer service outsourcing companies based in Bangladesh170
- Customer service outsourcing companies based in Egypt162
- Customer service outsourcing companies based in South Africa159
- Customer service outsourcing companies based in Morocco150
- Customer service outsourcing companies based in Australia145
- Customer service outsourcing companies based in the Netherlands115
- Customer service outsourcing companies based in Poland111
- Customer service outsourcing companies based in the United Arab Emirates98
- Customer service outsourcing companies based in Türkiye91
- Customer service outsourcing companies based in Argentina90
- Customer service outsourcing companies based in Japan74
- Customer service outsourcing companies based in Sri Lanka74
- Customer service outsourcing companies based in Ukraine71
- Customer service outsourcing companies based in Tunisia68
- Customer service outsourcing companies based in Chile66
- Customer service outsourcing companies based in Romania63
- Customer service outsourcing companies based in the Dominican Republic61
- Customer service outsourcing companies based in Indonesia59
- Customer service outsourcing companies based in Costa Rica57
- Customer service outsourcing companies based in Malaysia52
- Customer service outsourcing companies based in Nigeria51
- Customer service outsourcing companies based in Bulgaria49
- Customer service outsourcing companies based in Portugal46
- Customer service outsourcing companies based in Israel45
- Customer service outsourcing companies based in Belgium44
- Customer service outsourcing companies based in Jamaica42
- Customer service outsourcing companies based in Serbia38
- Customer service outsourcing companies based in El Salvador35
- Customer service outsourcing companies based in Greece35
- Customer service outsourcing companies based in Ecuador33
- Customer service outsourcing companies based in Guatemala32
- Customer service outsourcing companies based in Finland30
- Customer service outsourcing companies based in Ireland30
- Customer service outsourcing companies based in Sweden30
- Customer service outsourcing companies based in Czechia29
- Customer service outsourcing companies based in Singapore29
- Customer service outsourcing companies based in Switzerland29
- Customer service outsourcing companies based in Saudi Arabia26
Cities
- Customer service outsourcing companies based in Lahore, Pakistan301
- Customer service outsourcing companies based in London, United Kingdom145
- Customer service outsourcing companies based in Karachi, Pakistan139
- Customer service outsourcing companies based in Sao Paulo, Brazil138
- Customer service outsourcing companies based in Noida, India117
- Customer service outsourcing companies based in Bangalore, India112
- Customer service outsourcing companies based in New Delhi, India98
- Customer service outsourcing companies based in Pune, India98
- Customer service outsourcing companies based in Ahmedabad, India93
- Customer service outsourcing companies based in New York, United States89
- Customer service outsourcing companies based in Mumbai, India87
- Customer service outsourcing companies based in Kolkata, India79
- Customer service outsourcing companies based in Hyderabad, India74
- Customer service outsourcing companies based in Chennai, India69
- Customer service outsourcing companies based in Madrid, Spain64
- Customer service outsourcing companies based in Miami, United States59
- Customer service outsourcing companies based in Paris, France47
- Customer service outsourcing companies based in Barcelona, Spain46
- Customer service outsourcing companies based in Cebu City, Philippines46
- Customer service outsourcing companies based in Toronto, Canada46
- Customer service outsourcing companies based in Houston, United States44
- Customer service outsourcing companies based in Gurugram, India42
- Customer service outsourcing companies based in Austin, United States41
- Customer service outsourcing companies based in Los Angeles, United States41
- Customer service outsourcing companies based in Cape Town, South Africa40
- Customer service outsourcing companies based in Melbourne, Australia34
- Customer service outsourcing companies based in Johannesburg, South Africa30
- Customer service outsourcing companies based in Sofia, Bulgaria28
- Customer service outsourcing companies based in Rio De Janeiro, Brazil26
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer service outsourcing companies are there worldwide?
RevenueBase identified 10,287 customer service outsourcing companies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Atento, headquartered in Sao Paulo, tops this list with the largest team on record.
Which country has the most customer service outsourcing companies?
The United States leads with 1,874 companies, followed by India (1,797) and Pakistan (860). Every customer service outsourcing companies list by country and city is linked on this page.
Which city has the most customer service outsourcing companies?
Lahore leads with 301 headquartered companies, followed by Rawalpindi (152) and London (144).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 65,848 verified decision-maker contacts tracked across these 10,287 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.