Company lists · Data refreshed September 2026
Top 25 Customer service outsourcing companies based in France
RevenueBase identified 207 customer service outsourcing companies headquartered in France as of September 2026 and tracks 11,594 professional contacts across them, including 853 with verified work emails and 88 with mobile numbers. Paris is the largest hub.
This list covers customer service outsourcing companies headquartered in France, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer service outsourcing companies based in France
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,690 contacts → | ||||
Strong evidence “Leading Customer Experience and Operations outsourcing provider in emerging markets, PCCI Group has quickly emerged as a key player delivering consistent and branded customer…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 2 | 981 contacts → | ||||
Indirect evidence “Expert de la relation client depuis 1996, b2s est le N°1 de l’externalisation de votre relation client en qualité délivrée.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 3 | 957 contacts → | ||||
Indirect evidence “Le Groupe VIPP propose des prestations de relation client et BPO au meilleur rapport qualité prix via ses implantations en Afrique subsaharienne et ses 3 collaborateurs.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 4 | 883 contacts → | ||||
Partial evidence “Adecco Outsourcing propose aux entreprises des solutions d’externalisation dédiées à l’Accueil en entreprise, à l’Evènementiel, au Marketing terrain et aux activités de production…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 5 | 738 contacts → | ||||
Indirect evidence “Acteur historique de l’externalisation de la Relation Client, du Back-Office (BPO) et des Services Numériques & Informatiques, implanté en France et dans l’Océan Indien, à…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 6 | 391 contacts → | ||||
Indirect evidence “Tersea est le premier opérateur de centre de contact qui propose une solution originale et innovante et qui met tout son savoir faire à disposition de ses clients.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 7 | 320 contacts → | ||||
Strong evidence “At Onepilot, we’re redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 8 | 305 contacts → | ||||
Partial evidence “Teletech supports you in initiating or nurturing the relationship with your prospects / users / customers.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 9 | 209 contacts → | ||||
Indirect evidence “Growing quickly in its field of activities, Voicecom earned a big part in the national and international market.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 10 | 199 contacts → | ||||
Indirect evidence “Acteur indépendant et audacieux de l'externalisation, OCEANCALL réinvente de nouvelles solutions souples, agiles et innovantes, pour vous accompagner dans la prise en charge de…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 11 | 193 contacts → | ||||
Indirect evidence “Umanlink Group, est un centre de services international qui accompagne les entreprises de toutes tailles dans l’externalisation de leurs projets, en proposant des solutions CX et…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 12 | 184 contacts → | ||||
Indirect evidence “COMEARTH est un Centre d'externalisation de la Relation Client, B2B et B2C.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 13 | 167 contacts → | ||||
Indirect evidence “Faire de la relation client un levier majeur de valorisation de votre marque.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 14 | 151 contacts → | ||||
Indirect evidence “RMAsa est spécialisée dans les services d’externalisation de vos forces de vente, d’animations commerciales et merchandising depuis 1986.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 15 | 113 contacts → | ||||
Strong evidence “Welcome to Sqwad, your outsourcing partner for customer relations, dedicated to exceptionally improving your customer service and business performance.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 16 | 82 contacts → | ||||
Indirect evidence “Notre métier?” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 17 | 80 contacts → | ||||
Indirect evidence “EDIIS propose un ensemble de services d'externalisation des process métiers autour du document et de la relation client.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 18 | 52 contacts → | ||||
Partial evidence “Mercatus is an international BPO and ITO service provider delivering tailored outsourcing solutions that help businesses streamline operations, accelerate growth, and achieve…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 19 | 44 contacts → | ||||
Indirect evidence “Anstel est le premier centre de contacts omnicanal dédié à la gestion des appels 24h/24 et 7j/7.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 20 | 44 contacts → | ||||
Partial evidence “Distriplus is a major player in B2B outsourcing.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 21 | 43 contacts → | ||||
Indirect evidence “Citizen Call accompagne les entreprises de service dans leur développement commercial, l’amélioration de leur expérience client et la connaissance de leurs marchés.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 22 | 43 contacts → | ||||
Indirect evidence “Créée en 2014, nous comptons aujourd’hui plus de 120 clients en France et en Europe.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 23 | 34 contacts → | ||||
Indirect evidence “Mars Marketing est un centre d’appels dédiés à la relation client.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 24 | 31 contacts → | ||||
Indirect evidence “En 1985, Valentine Lambert s’inspire du concept d’Answering Service aux États-Unis avec l’ambition de le développer en France elle crée alors Agaphone, le premier accueil…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 25 | 27 contacts → | ||||
Indirect evidence “Terre d’Appels, ce sont des années d’expertise sur le terrain de la Relation Client.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer service outsourcing companies.
- Partial evidence
- Its own public description names part of customer service outsourcing companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer service outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 207 customer service outsourcing companies based in France
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Customer service outsourcing companies based in France at a glance
As of Sep 1, 2026Companies by employee count
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in France whose own description of what they do matches “customer service outsourcing companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer service outsourcing companies, and records with no verified work email. Companies headquartered outside France are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 853 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer service outsourcing companies by metro
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer service outsourcing companies are there based in France?
RevenueBase identified 207 customer service outsourcing companies headquartered in France as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Pcci Group, headquartered in France, tops this list with the largest team on record.
Which city has the most customer service outsourcing companies?
Paris leads with 40 headquartered companies, followed by Marseille (4) and Lyon (4).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 853 verified decision-maker contacts tracked across these 207 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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