Company lists · Data refreshed September 2026
Top 25 Customer service outsourcing companies based in South Africa
RevenueBase identified 159 company matches for customer service outsourcing companies associated with South Africa as of September 2026 and tracks 13,339 professional contacts across them, including 1,537 with verified work emails and 170 with mobile numbers. Cape Town is the largest hub.
This list covers company matches for customer service outsourcing companies associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 1, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer service outsourcing companies based in South Africa
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 3,583 contacts → | ||||
Exact match “Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 2 | 1,448 contacts → | ||||
Exact match “One voice – let us be your voice.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 3 | 914 contacts → | ||||
Exact match “Our People.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 4 | 717 contacts → | ||||
Exact match “Established in 2010, Talksure has developed a reputation for being a respected financial services provider and outsource business services partner.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 5 | 545 contacts → | ||||
Exact match “Custom Connect are a specialist in customer contact and related services.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 6 | 543 contacts → | ||||
Exact match “CallForce Outsourcing Specialists is an award-winning BPO leader and digital transformation specialist, established in 2004, delivering AI-powered, omni-channel customer…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 7 | 514 contacts → | ||||
Exact match “iContact BPO is in the business of transforming global enterprises - because we provide the BPO solutions that organizations need to provide exceptional service.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 8 | 459 contacts → | ||||
Exact match “Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 9 | 434 contacts → | ||||
Exact match “We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 10 | 292 contacts → | ||||
Exact match “We allow businesses of all sizes in the UK and USA to successfully outsource key functions to Cape Town, South Africa with confidence and flexibility, resulting in cost savings…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 11 | 281 contacts → | ||||
Exact match “13TEN, powered by Response BPO.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 12 | 272 contacts → | ||||
Exact match “Mango5 is a dynamic and innovative Business Process Outsourcing (BPO) provider that elevates customer experiences and drives business growth.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 13 | 214 contacts → | ||||
Exact match “Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 14 | 208 contacts → | ||||
Exact match “iTalk International is a family-founded Business Process Outsourcing (BPO) partner trusted by leading brands across telecom, banking, insurance, and technology.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 15 | 162 contacts → | ||||
Exact match “IntelliBPO is built on relationships first.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 16 | 150 contacts → | ||||
Exact match “Delivering outsourced business processing for comprehensive customer life cycle management, creating optimised customer connections for a brighter future.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 17 | 99 contacts → | ||||
Exact match “Our business is your business.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 18 | 98 contacts → | ||||
Exact match “At CXI, we’re more than a service provider; we’re your Partners in Progress.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 19 | 82 contacts → | ||||
Exact match “Founded in 2001, Office Beacon is a global leader in remote staffing managed services, providing innovative solutions that help businesses grow and scale efficiently.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 20 | 82 contacts → | ||||
Exact match “ALTRON PEOPLE SOLUTIONS HAS BEEN ACQUIRED BY ISON XPERIENCES.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 21 | 82 contacts → | ||||
Exact match “Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 22 | 72 contacts → | ||||
Exact match “Altitude Group provides tailor-made customer interaction solutions to both the public and private sectors.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 23 | 59 contacts → | ||||
Exact match “Over the last decade Overseas Overseas Administration Management has grown to become a trusted outsource partner to many businesses globally.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 24 | 48 contacts → | ||||
Exact match “IMAGINE partnering with a company who could double your sales, reduce your costs by up to 50%, take your customer experience and retention to the next level, shift lives and make…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 25 | 37 contacts → | ||||
Exact match “As a leading South Africa outsourced contact centre provider, ELS Customer Experience delivers outstanding customer service, sales and retentions activity in partnership with our…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
RevenueBase SmartSearch
Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.
This list uses Exact for “customer service outsourcing companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.
Showing 25 of 159 customer service outsourcing companies based in South Africa
See the full list, filter by size, metro and specialty, and access 1,537 tracked professional contacts with verified work emails. Direct dials are available where recorded.
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Customer service outsourcing companies based in South Africa at a glance
As of Sep 1, 2026Companies by employee count
How this list was built
The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- What qualifies
- Company records associated with South Africa whose business descriptions match “customer service outsourcing companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
- RevenueBase SmartSearch
- Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
- Public preview
- The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
- Match quality
- RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every displayed company carries at least one verified work email. RevenueBase tracks 1,537 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
- Record context
- Company records and descriptions can change. Check the company's website for its current services and locations.
Customer service outsourcing companies by metro
Frequently asked
What is RevenueBase SmartSearch?
RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer service outsourcing companies”; each Exact match badge shows search membership, not an individual similarity or quality score.
How many customer service outsourcing companies are there based in South Africa?
RevenueBase identified 159 company matches for customer service outsourcing companies associated with South Africa as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.
What is the largest company on this list?
Merchants tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.
Which city has the most customer service outsourcing companies?
Cape Town leads with 40 company records, followed by Johannesburg (28) and Durban (20).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,537 professional contacts with verified work emails tracked across these 159 companies; direct dials are available where recorded.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.
Ready to reach these companies? Verified emails and direct dials for all 159 customer service outsourcing companies based in South Africa. Start with a free account, no credit card.
Download this list →Related lists
Customer service outsourcing companies by geography
- Customer service outsourcing companies based in the United States
- Customer service outsourcing companies based in Brazil
- Customer service outsourcing companies based in the United Kingdom
- Customer service outsourcing companies based in Spain
- Customer service outsourcing companies based in Germany
- Customer service outsourcing companies based in Canada
- Customer service outsourcing companies based in France
- Customer service outsourcing companies based in Italy
- Customer service outsourcing companies based in Mexico
- Customer service outsourcing companies based in Australia
- Customer service outsourcing companies based in the Netherlands
- Customer service outsourcing companies based in Poland
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Customer service outsourcing companies based in the United States
- Customer service outsourcing companies based in Brazil
- Customer service outsourcing companies based in the United Kingdom
- Customer service outsourcing companies based in Spain
- Customer service outsourcing companies based in Germany
- Customer service outsourcing companies based in Canada
Company intelligence · public preview
Top 25 customer service outsourcing companies based in South Africa
Find companies in any niche.
Describe the businesses you want in your own words. RevenueBase SmartSearch matches company descriptions by meaning.
RevenueBase records 159 matching company records for customer service outsourcing companies based in South Africa, with 13,339 tracked contacts and 1,537 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: September 1, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 customer service outsourcing companies based in South Africa
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | Merchantsmerchantscx.com HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 5,001-10,000 | HQ not recorded; location: Johannesburg, South Africa | 5,001-10,000 | Exact match | 3,583 contacts → |
“Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 |  Outworx Contact Centreoutworx.co.zaHQ: HQ not recorded; location: Durban, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Durban, South Africa | 1,001-5,000 | Exact match | 1,448 contacts → |
“One voice – let us be your voice.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 |  Rewardscorewardsco.comHQ: HQ not recorded; location: Umhlanga Durban, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Umhlanga Durban, South Africa | 1,001-5,000 | Exact match | 914 contacts → |
“Our People.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 |  Talksuretalksuresa.co.zaHQ: HQ not recorded; location: Umhlanga Durban, South AfricaReported employees: 501-1,000 | HQ not recorded; location: Umhlanga Durban, South Africa | 501-1,000 | Exact match | 717 contacts → |
“Established in 2010, Talksure has developed a reputation for being a respected financial services provider and outsource business services partner.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 |  Custom Connectcustomconnect.comHQ: HQ not recorded; location: Durban, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Durban, South Africa | 1,001-5,000 | Exact match | 545 contacts → |
“Custom Connect are a specialist in customer contact and related services.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 |  Callforce Outsourcing Specialistscallforceoutsourcing.comHQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Johannesburg, South Africa | 1,001-5,000 | Exact match | 543 contacts → |
“CallForce Outsourcing Specialists is an award-winning BPO leader and digital transformation specialist, established in 2004, delivering AI-powered, omni-channel customer…” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 |  Icontact BPOicontactbpo.comHQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Johannesburg, South Africa | 1,001-5,000 | Exact match | 514 contacts → |
“iContact BPO is in the business of transforming global enterprises - because we provide the BPO solutions that organizations need to provide exceptional service.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 |  Capita South Africacapita.comHQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Cape Town, South Africa | 1,001-5,000 | Exact match | 459 contacts → |
“Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 |  Synergy Contact Centresynergycontactcentre.comHQ: HQ not recorded; location: Ethekwini, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Ethekwini, South Africa | 1,001-5,000 | Exact match | 434 contacts → |
“We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 |  Amplify5amplify5.co.ukHQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 201-500 | HQ not recorded; location: Cape Town, South Africa | 201-500 | Exact match | 292 contacts → |
“We allow businesses of all sizes in the UK and USA to successfully outsource key functions to Cape Town, South Africa with confidence and flexibility, resulting in cost savings…” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 |  13ten13tencontactcentre.comHQ: HQ not recorded; location: Durban, South AfricaReported employees: 501-1,000 | HQ not recorded; location: Durban, South Africa | 501-1,000 | Exact match | 281 contacts → |
“13TEN, powered by Response BPO.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 |  Mango5mango5.co.zaHQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 201-500 | HQ not recorded; location: Cape Town, South Africa | 201-500 | Exact match | 272 contacts → |
“Mango5 is a dynamic and innovative Business Process Outsourcing (BPO) provider that elevates customer experiences and drives business growth.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 |  Bespoke Internationalbespokeinternationalgroup.comHQ: HQ not recorded; location: Durban, South AfricaReported employees: 5,001-10,000 | HQ not recorded; location: Durban, South Africa | 5,001-10,000 | Exact match | 214 contacts → |
“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 |  Italk Internationalitalkinternational.comHQ: HQ not recorded; location: Randburg, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Randburg, South Africa | 1,001-5,000 | Exact match | 208 contacts → |
“iTalk International is a family-founded Business Process Outsourcing (BPO) partner trusted by leading brands across telecom, banking, insurance, and technology.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 |  Intellibpointellibpo.comHQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 501-1,000 | HQ not recorded; location: Johannesburg, South Africa | 501-1,000 | Exact match | 162 contacts → |
“IntelliBPO is built on relationships first.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 |  Proceraproceragroup.comHQ: HQ not recorded; location: Ethekwini, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Ethekwini, South Africa | 1,001-5,000 | Exact match | 150 contacts → |
“Delivering outsourced business processing for comprehensive customer life cycle management, creating optimised customer connections for a brighter future.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 |  Tchgroup The Consumer Helplinetchgroup.ukHQ: HQ not recorded; location: Umhlanga Durban, South AfricaReported employees: 201-500 | HQ not recorded; location: Umhlanga Durban, South Africa | 201-500 | Exact match | 99 contacts → |
“Our business is your business.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 |  CXIcx-international.netHQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 201-500 | HQ not recorded; location: Cape Town, South Africa | 201-500 | Exact match | 98 contacts → |
“At CXI, we’re more than a service provider; we’re your Partners in Progress.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 |  Office Beacon South Africaofficebeacon.comHQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 5,001-10,000 | HQ not recorded; location: Johannesburg, South Africa | 5,001-10,000 | Exact match | 82 contacts → |
“Founded in 2001, Office Beacon is a global leader in remote staffing managed services, providing innovative solutions that help businesses grow and scale efficiently.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 |  Altron People Solutionsisonxperiences.comHQ: HQ not recorded; location: Randburg, South AfricaReported employees: Not recorded | HQ not recorded; location: Randburg, South Africa | Not recorded | Exact match | 82 contacts → |
“ALTRON PEOPLE SOLUTIONS HAS BEEN ACQUIRED BY ISON XPERIENCES.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 |  Ec3 South Africaec3.co.zaHQ: HQ not recorded; location: Durban, South AfricaReported employees: 201-500 | HQ not recorded; location: Durban, South Africa | 201-500 | Exact match | 82 contacts → |
“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 |  Altitude BPOaltitudebpo.comHQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 501-1,000 | HQ not recorded; location: Johannesburg, South Africa | 501-1,000 | Exact match | 72 contacts → |
“Altitude Group provides tailor-made customer interaction solutions to both the public and private sectors.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 |  Overseas Administration Managementoverseasam.comHQ: HQ not recorded; location: South AfricaReported employees: 201-500 | HQ not recorded; location: South Africa | 201-500 | Exact match | 59 contacts → |
“Over the last decade Overseas Overseas Administration Management has grown to become a trusted outsource partner to many businesses globally.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 |  The Unlimited Global Business Solutionstheunlimitedinternational.comHQ: HQ not recorded; location: Durban, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Durban, South Africa | 1,001-5,000 | Exact match | 48 contacts → |
“IMAGINE partnering with a company who could double your sales, reduce your costs by up to 50%, take your customer experience and retention to the next level, shift lives and make…” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | ELS Customer Experienceelscx.com HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 201-500 | HQ not recorded; location: Johannesburg, South Africa | 201-500 | Exact match | 37 contacts → |
“As a leading South Africa outsourced contact centre provider, ELS Customer Experience delivers outstanding customer service, sales and retentions activity in partnership with our…” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 159 company matches
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Customer service outsourcing companies: dataset insights
September 1, 2026These summaries describe recorded coverage in this saved dataset. Coverage describes records in RevenueBase, rather than a census of every business in this market.
Reported company sizes
159 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
Coverage describes records in RevenueBase, rather than a census of every business in this market.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: September 1, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Customer service outsourcing companies by metro
Questions about this company list
What does Exact match mean for customer service outsourcing companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer service outsourcing companies did RevenueBase find based in South Africa?
The saved snapshot records 159 matching company records, 13,339 tracked contacts and 1,537 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: September 1, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
Customer service outsourcing companies by geography
- Customer service outsourcing companies based in the United States
- Customer service outsourcing companies based in Brazil
- Customer service outsourcing companies based in the United Kingdom
- Customer service outsourcing companies based in Spain
- Customer service outsourcing companies based in Germany
- Customer service outsourcing companies based in Canada
- Customer service outsourcing companies based in France
- Customer service outsourcing companies based in Italy
- Customer service outsourcing companies based in Mexico
- Customer service outsourcing companies based in Australia
- Customer service outsourcing companies based in the Netherlands
- Customer service outsourcing companies based in Poland
Cite this list
RevenueBase Data Team. Top 25 customer service outsourcing companies based in South Africa. Snapshot: September 1, 2026. https://revenuebase.ai/companies/customer-service-outsourcing-companies/south-africa.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Customer service outsourcing companies based in the United States
- Customer service outsourcing companies based in Brazil
- Customer service outsourcing companies based in the United Kingdom
- Customer service outsourcing companies based in Spain
- Customer service outsourcing companies based in Germany
- Customer service outsourcing companies based in Canada
Company intelligence · public preview
Top 25 customer service outsourcing companies based in South Africa
RevenueBase records 159 matching company records for customer service outsourcing companies based in South Africa, with 13,339 tracked contacts and 1,537 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: September 1, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 customer service outsourcing companies based in South Africa
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | Merchantsmerchantscx.com HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 5,001-10,000 | HQ not recorded; location: Johannesburg, South Africa | 5,001-10,000 | Exact match | 3,583 contacts → |
“Merchants is a leading customer management partner specialising in business process outsourcing (BPO) that delivers customer experience and customer interactions.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | Outworx Contact Centreoutworx.co.za HQ: HQ not recorded; location: Durban, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Durban, South Africa | 1,001-5,000 | Exact match | 1,448 contacts → |
“One voice – let us be your voice.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | Rewardscorewardsco.com HQ: HQ not recorded; location: Umhlanga Durban, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Umhlanga Durban, South Africa | 1,001-5,000 | Exact match | 914 contacts → |
“Our People.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | Talksuretalksuresa.co.za HQ: HQ not recorded; location: Umhlanga Durban, South AfricaReported employees: 501-1,000 | HQ not recorded; location: Umhlanga Durban, South Africa | 501-1,000 | Exact match | 717 contacts → |
“Established in 2010, Talksure has developed a reputation for being a respected financial services provider and outsource business services partner.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | Custom Connectcustomconnect.com HQ: HQ not recorded; location: Durban, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Durban, South Africa | 1,001-5,000 | Exact match | 545 contacts → |
“Custom Connect are a specialist in customer contact and related services.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | Callforce Outsourcing Specialistscallforceoutsourcing.com HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Johannesburg, South Africa | 1,001-5,000 | Exact match | 543 contacts → |
“CallForce Outsourcing Specialists is an award-winning BPO leader and digital transformation specialist, established in 2004, delivering AI-powered, omni-channel customer…” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | Icontact BPOicontactbpo.com HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Johannesburg, South Africa | 1,001-5,000 | Exact match | 514 contacts → |
“iContact BPO is in the business of transforming global enterprises - because we provide the BPO solutions that organizations need to provide exceptional service.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | Capita South Africacapita.com HQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Cape Town, South Africa | 1,001-5,000 | Exact match | 459 contacts → |
“Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | Synergy Contact Centresynergycontactcentre.com HQ: HQ not recorded; location: Ethekwini, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Ethekwini, South Africa | 1,001-5,000 | Exact match | 434 contacts → |
“We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | Amplify5amplify5.co.uk HQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 201-500 | HQ not recorded; location: Cape Town, South Africa | 201-500 | Exact match | 292 contacts → |
“We allow businesses of all sizes in the UK and USA to successfully outsource key functions to Cape Town, South Africa with confidence and flexibility, resulting in cost savings…” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | 13ten13tencontactcentre.com HQ: HQ not recorded; location: Durban, South AfricaReported employees: 501-1,000 | HQ not recorded; location: Durban, South Africa | 501-1,000 | Exact match | 281 contacts → |
“13TEN, powered by Response BPO.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | Mango5mango5.co.za HQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 201-500 | HQ not recorded; location: Cape Town, South Africa | 201-500 | Exact match | 272 contacts → |
“Mango5 is a dynamic and innovative Business Process Outsourcing (BPO) provider that elevates customer experiences and drives business growth.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | Bespoke Internationalbespokeinternationalgroup.com HQ: HQ not recorded; location: Durban, South AfricaReported employees: 5,001-10,000 | HQ not recorded; location: Durban, South Africa | 5,001-10,000 | Exact match | 214 contacts → |
“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | Italk Internationalitalkinternational.com HQ: HQ not recorded; location: Randburg, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Randburg, South Africa | 1,001-5,000 | Exact match | 208 contacts → |
“iTalk International is a family-founded Business Process Outsourcing (BPO) partner trusted by leading brands across telecom, banking, insurance, and technology.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | Intellibpointellibpo.com HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 501-1,000 | HQ not recorded; location: Johannesburg, South Africa | 501-1,000 | Exact match | 162 contacts → |
“IntelliBPO is built on relationships first.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | Proceraproceragroup.com HQ: HQ not recorded; location: Ethekwini, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Ethekwini, South Africa | 1,001-5,000 | Exact match | 150 contacts → |
“Delivering outsourced business processing for comprehensive customer life cycle management, creating optimised customer connections for a brighter future.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | Tchgroup The Consumer Helplinetchgroup.uk HQ: HQ not recorded; location: Umhlanga Durban, South AfricaReported employees: 201-500 | HQ not recorded; location: Umhlanga Durban, South Africa | 201-500 | Exact match | 99 contacts → |
“Our business is your business.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | CXIcx-international.net HQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 201-500 | HQ not recorded; location: Cape Town, South Africa | 201-500 | Exact match | 98 contacts → |
“At CXI, we’re more than a service provider; we’re your Partners in Progress.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | Office Beacon South Africaofficebeacon.com HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 5,001-10,000 | HQ not recorded; location: Johannesburg, South Africa | 5,001-10,000 | Exact match | 82 contacts → |
“Founded in 2001, Office Beacon is a global leader in remote staffing managed services, providing innovative solutions that help businesses grow and scale efficiently.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | Altron People Solutionsisonxperiences.com HQ: HQ not recorded; location: Randburg, South AfricaReported employees: Not recorded | HQ not recorded; location: Randburg, South Africa | Not recorded | Exact match | 82 contacts → |
“ALTRON PEOPLE SOLUTIONS HAS BEEN ACQUIRED BY ISON XPERIENCES.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | Ec3 South Africaec3.co.za HQ: HQ not recorded; location: Durban, South AfricaReported employees: 201-500 | HQ not recorded; location: Durban, South Africa | 201-500 | Exact match | 82 contacts → |
“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | Altitude BPOaltitudebpo.com HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 501-1,000 | HQ not recorded; location: Johannesburg, South Africa | 501-1,000 | Exact match | 72 contacts → |
“Altitude Group provides tailor-made customer interaction solutions to both the public and private sectors.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | Overseas Administration Managementoverseasam.com HQ: HQ not recorded; location: South AfricaReported employees: 201-500 | HQ not recorded; location: South Africa | 201-500 | Exact match | 59 contacts → |
“Over the last decade Overseas Overseas Administration Management has grown to become a trusted outsource partner to many businesses globally.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | The Unlimited Global Business Solutionstheunlimitedinternational.com HQ: HQ not recorded; location: Durban, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Durban, South Africa | 1,001-5,000 | Exact match | 48 contacts → |
“IMAGINE partnering with a company who could double your sales, reduce your costs by up to 50%, take your customer experience and retention to the next level, shift lives and make…” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | ELS Customer Experienceelscx.com HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 201-500 | HQ not recorded; location: Johannesburg, South Africa | 201-500 | Exact match | 37 contacts → |
“As a leading South Africa outsourced contact centre provider, ELS Customer Experience delivers outstanding customer service, sales and retentions activity in partnership with our…” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
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Customer service outsourcing companies: dataset insights
September 1, 2026These summaries describe recorded coverage in this saved dataset. Coverage describes records in RevenueBase, rather than a census of every business in this market.
Reported company sizes
159 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
Coverage describes records in RevenueBase, rather than a census of every business in this market.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: September 1, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Customer service outsourcing companies by metro
Questions about this company list
What does Exact match mean for customer service outsourcing companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many customer service outsourcing companies did RevenueBase find based in South Africa?
The saved snapshot records 159 matching company records, 13,339 tracked contacts and 1,537 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: September 1, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
Customer service outsourcing companies by geography
- Customer service outsourcing companies based in the United States
- Customer service outsourcing companies based in Brazil
- Customer service outsourcing companies based in the United Kingdom
- Customer service outsourcing companies based in Spain
- Customer service outsourcing companies based in Germany
- Customer service outsourcing companies based in Canada
- Customer service outsourcing companies based in France
- Customer service outsourcing companies based in Italy
- Customer service outsourcing companies based in Mexico
- Customer service outsourcing companies based in Australia
- Customer service outsourcing companies based in the Netherlands
- Customer service outsourcing companies based in Poland
Cite this list
RevenueBase Data Team. Top 25 customer service outsourcing companies based in South Africa. Snapshot: September 1, 2026. https://revenuebase.ai/companies/customer-service-outsourcing-companies/south-africa.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
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- Customer service outsourcing companies based in the United States
- Customer service outsourcing companies based in Brazil
- Customer service outsourcing companies based in the United Kingdom
- Customer service outsourcing companies based in Spain
- Customer service outsourcing companies based in Germany
- Customer service outsourcing companies based in Canada