Company lists · Data refreshed September 2026

Top 25 Customer service outsourcing companies based in Australia

Name: Customer service outsourcing companies based in Australia
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 145 companies tracked

RevenueBase identified 145 customer service outsourcing companies headquartered in Australia as of September 2026 and tracks 5,589 professional contacts across them, including 592 with verified work emails and 99 with mobile numbers. Melbourne is the largest hub.

This list covers customer service outsourcing companies headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

145Companies

5,589Contacts tracked

592Verified emails

99Mobile numbers

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The 25 largest customer service outsourcing companies based in Australia

Ranked by team size

Top 25 of 145 customer service outsourcing companies based in Australia, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer service outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Befree	Indirect evidence	Maylands, Australia	1,001-5,000	1,616 contacts →
	Indirect evidence “Befree is a global financial services provider headquartered in Sydney with a strong presence across Australia, the UK, the US, and India.” Source: RevenueBase Database · checked Sep 1, 2026
2	Accsource	Partial evidence	Pymble, Australia	201-500	572 contacts →
	Partial evidence “AccSource is an ISO27001-certified business process outsourcing company specialising in accounting, operational, administrative and compliance business processes for all small to…” Source: RevenueBase Database · checked Sep 1, 2026
3	Offshore Business Processing	Indirect evidence	Melbourne, Australia	501-1,000	404 contacts →
	Indirect evidence “We are OBP.” Source: RevenueBase Database · checked Sep 1, 2026
4	Hammerjack	Partial evidence	Sydney, Australia	501-1,000	356 contacts →
	Partial evidence “Outsource Solutions For Business hammerjack is an Australian & Philippine owned and operated offshore outsourcing services provider.” Source: RevenueBase Database · checked Sep 1, 2026
5	Afrishore BPO	Partial evidence	Sydney, Australia	501-1,000	271 contacts →
	Partial evidence “Afrishore BPO is a boutique, compliance-certified business process outsourcing provider.” Source: RevenueBase Database · checked Sep 1, 2026
6	24x7 Direct	Partial evidence	Wheelers Hill, Australia	51-200	202 contacts →
	Partial evidence “Looking for a reliable outsourcing partner that can help your business grow?” Source: RevenueBase Database · checked Sep 1, 2026
7	Acquire Asia Pacific PTY LTD	Indirect evidence	Melbourne, Australia	201-500	177 contacts →
	Indirect evidence “Acquire Asia Pacific's professional services are categorised into three major areas; contact centre or call centre (BPO), back office operations and performance based marketing.” Source: RevenueBase Database · checked Sep 1, 2026
8	Acquire BPO	Indirect evidence	Melbourne, Australia	5,001-10,000	110 contacts →
	Indirect evidence “Acquire BPO is an award-winning, global business outsourcer with 14 locations across Australia, the Dominican Republic, the Philippines and the United States.” Source: RevenueBase Database · checked Sep 1, 2026
9	Startek Australia	Partial evidence	Melbourne, Australia	n/a	75 contacts →
	Partial evidence “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Source: RevenueBase Database · checked Sep 1, 2026
10	Digicall Assist	Partial evidence	Rhodes, Australia	11-50	74 contacts →
	Partial evidence “Digicall Assist provides customer service excellence on behalf of leading brands accross Australia and around the world.” Source: RevenueBase Database · checked Sep 1, 2026
11	Onehalf Offshore Business Solutions	Partial evidence	St. Kilda, Australia	201-500	64 contacts →
	Partial evidence “Founded on the idea of revolutionizing business operations with the best possible outsourcing systems for an inexpensive rate, Onehalf allows big businesses and even small…” Source: RevenueBase Database · checked Sep 1, 2026
12	Orakor	Indirect evidence	Brisbane, Australia	51-200	61 contacts →
	Indirect evidence “We help businesses reduce costs, boost efficiency, and scale faster, without the HR burden.” Source: RevenueBase Database · checked Sep 1, 2026
13	Symbios	Partial evidence	Docklands, Australia	11-50	59 contacts →
	Partial evidence “Symbios is an Australian-owned outsourcing business specialised in Lead Generation and Outbound Sales.” Source: RevenueBase Database · checked Sep 1, 2026
14	Packleader BPO	Partial evidence	Bentleigh, Australia	501-1,000	55 contacts →
	Partial evidence “We are Packleader BPO – Superior Customer management in the worlds happiest place – Fiji.” Source: RevenueBase Database · checked Sep 1, 2026
15	Australian Outsource Desk INC	Indirect evidence	Mildura, Australia	11-50	52 contacts →
	Indirect evidence “We are an Australian Owned and Managed BPO Company with Over 20 years’ experience until the Company decided to engage with Offshoring.” Source: RevenueBase Database · checked Sep 1, 2026
16	Chameleon Customer Contact	Strong evidence	Surry Hills, Australia	1,001-5,000	48 contacts →
	Strong evidence “Chameleon Customer Contact, an Australian-owned, customer contact and outsourcing specialist, established in 2011 by a group of experienced direct sales, merchandising and…” Source: RevenueBase Database · checked Sep 1, 2026
17	PBO Global	Partial evidence	Bella Vista, Australia	11-50	48 contacts →
	Partial evidence “Professional Business Outsourcing Global Ltd.” Source: RevenueBase Database · checked Sep 1, 2026
18	4mile	Partial evidence	Sydney, Australia	201-500	47 contacts →
	Partial evidence “At 4Mile, our business is growing your business, and we’ve been succeeding since 2015 by doing just that… We provide a wide range of marketing, finance, and customer service…” Source: RevenueBase Database · checked Sep 1, 2026
19	Strategic Business Alliance PTY LTD	Partial evidence	Melbourne, Australia	51-200	42 contacts →
	Partial evidence “Strategic Business Alliance (SBA) is a leading provider of integrated outsourcing services.” Source: RevenueBase Database · checked Sep 1, 2026
20	Kingdom Vision	Indirect evidence	Sydney, Australia	11-50	41 contacts →
	Indirect evidence “Kingdom Vision is a medium to take your business from good to great.” Source: RevenueBase Database · checked Sep 1, 2026
21	Forrest Contact	Indirect evidence	St Leonards, Australia	51-200	33 contacts →
	Indirect evidence “Forrest Contact (previously known as Forrest Marketing Group) is a leading Australian provider of outsourced sales and call centre services, representing a prestigious portfolio…” Source: RevenueBase Database · checked Sep 1, 2026
22	The Outsourced Expert	Partial evidence	Sydney, Australia	11-50	30 contacts →
	Partial evidence “TOX offers outsourcing services to businesses around the globe.” Source: RevenueBase Database · checked Sep 1, 2026
23	Kwanii	Strong evidence	Gosford, Australia	51-200	29 contacts →
	Strong evidence “Kwanii specialises in crafting customised outsourcing solutions to cater to the unique needs of small, medium, and large businesses.” Source: RevenueBase Database · checked Sep 1, 2026
24	Priority1 Group	Partial evidence	Milton, Australia	11-50	26 contacts →
	Partial evidence “Priority1 Group is a trusted outsourcing partner helping Australian businesses streamline operations, reduce overheads, and scale with confidence.” Source: RevenueBase Database · checked Sep 1, 2026
25	Nova Team Solutions	Partial evidence	Melbourne, Australia	11-50	24 contacts →
	Partial evidence “We provide top-notch business outsourcing/offshoring services, helping companies streamline operations and boost efficiency.” Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer service outsourcing companies.
Partial evidence: Its own public description names part of customer service outsourcing companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer service outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 145 customer service outsourcing companies based in Australia

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Customer service outsourcing companies based in Australia at a glance

As of Sep 1, 2026

10.6%Verified-email coverage

1.8%Mobile-number coverage

38.5Average contacts per company

11-50Median size (employees)

22.1%Largest-city concentration · Melbourne

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Australia whose own description of what they do matches “customer service outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer service outsourcing companies, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 592 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service outsourcing companies by metro

Customer service outsourcing companies in Melbourne32
Customer service outsourcing companies in Sydney27

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service outsourcing companies are there based in Australia?

RevenueBase identified 145 customer service outsourcing companies headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Befree, headquartered in Maylands, tops this list with the largest team on record.

Which city has the most customer service outsourcing companies?

Melbourne leads with 32 headquartered companies, followed by Sydney (27) and Perth (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 592 verified decision-maker contacts tracked across these 145 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.