Company lists · Data refreshed September 2026
Top 16 Customer service outsourcing companies based in Portugal
RevenueBase identified 46 customer service outsourcing companies headquartered in Portugal as of September 2026 and tracks 3,454 professional contacts across them, including 199 with verified work emails and 43 with mobile numbers. Lisboa is the largest hub.
This list covers customer service outsourcing companies headquartered in Portugal, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 16 largest customer service outsourcing companies based in Portugal
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,443 contacts → | ||||
Indirect evidence “Grupo Marktel es un grupo empresarial que ofrece soluciones globales a sus clientes en el ámbito de la externalziación de servicios con el máximo nivel de especialización en las…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 2 | 454 contacts → | ||||
Partial evidence “Staff Global Group is a group specialised in comprehensive staff outsourcing services.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 3 | 188 contacts → | ||||
Partial evidence “A Leverage Contact Center é uma empresa internacional de outsourcing de Contact Center e Experiência de Cliente (CX), com equipas, escritórios e operações em Portugal e Angola.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 4 | 165 contacts → | ||||
Partial evidence “O Grupo Connecta, fundado em 2001, é actualmente um dos líderes no sector de Contact Center em Espanha e Portugal, em serviços de Outsourcing, Telemarketing, Apoio ao Cliente…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 5 | 157 contacts → | ||||
Indirect evidence “É nossa missão proporcionar aos nossos parceiros um serviço de call center “top quality” que pode funcionar 24 horas por dia.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 6 | 100 contacts → | ||||
Partial evidence “Pluricall is a global Contact Center provider since 2001, specialized in Sales, Customer Care and Business Development.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 7 | 80 contacts → | ||||
Indirect evidence “We are CLUSTER.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 8 | 76 contacts → | ||||
Indirect evidence “Timeframe is now Transcom!” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 9 | 58 contacts → | ||||
Partial evidence “We provide the “Best Customer Service” to Salt customers and stand for Great Customer Experience.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 10 | 48 contacts → | ||||
Strong evidence “Na Go Connection somos especialistas em Customer Experience, com soluções completas e flexíveis de Contact Center e BPO – Business Process Outsourcing.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 11 | 35 contacts → | ||||
Partial evidence “We produce for SUBCONTRACTING and are ideal partners for OUTSOURCING for different-sized companies from different areas, such as: the automotive industry, the banking sector…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 12 | 27 contacts → | ||||
Partial evidence “At Buwelo, our priority is to deliver outstanding customer service experiences and ensure we make their days just a little bit better with every interaction.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 13 | 24 contacts → | ||||
Partial evidence “Fundada em 1993 e integrada por +350 colaboradores, a Necomplus, é uma empresa especialista em outsourcing de serviços, cujo maior accionista é o Grupo Asseco, presente em 25…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 14 | 16 contacts → | ||||
Indirect evidence “O desafio a que nos propormos é: facilitar o dia-a-dia dos nossos clientes, libertando-os para a gestão do seu negócio.” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 15 | 8 contacts → | ||||
Indirect evidence “Serviços Profissionais de Apoio ao Cliente e Call Center Bem-vindo ao nosso Serviço de Apoio ao Cliente e Call Center Multilingue, onde superamos barreiras linguísticas para…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
| 16 | 4 contacts → | ||||
Indirect evidence “UBINAWEB est un centre de relation client et un opérateur d'appels sortants et entrants pour le développement commercial (télévente et prises de rendez-vous), le support client…” Source: RevenueBase Database · checked Sep 1, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer service outsourcing companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer service outsourcing companies.
- Partial evidence
- Its own public description names part of customer service outsourcing companies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer service outsourcing companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 16 of 46 customer service outsourcing companies based in Portugal
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Customer service outsourcing companies based in Portugal at a glance
As of Sep 1, 2026Companies by employee count
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Portugal whose own description of what they do matches “customer service outsourcing companies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer service outsourcing companies, and records with no verified work email. Companies headquartered outside Portugal are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 199 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer service outsourcing companies are there based in Portugal?
RevenueBase identified 46 customer service outsourcing companies headquartered in Portugal as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Marktel, headquartered in Portugal, tops this list with the largest team on record.
Which city has the most customer service outsourcing companies?
Lisboa leads with 14 headquartered companies, followed by Lisbon (9) and Porto (4).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 199 verified decision-maker contacts tracked across these 46 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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