Company lists · Data refreshed September 2026

Top 14 Customer service outsourcing companies based in Toronto, Canada

RevenueBase identified 46 customer service outsourcing companies headquartered in Toronto, Canada as of September 2026 and tracks 2,002 professional contacts across them, including 299 with verified work emails and 65 with mobile numbers. Toronto is the largest hub.

This list covers customer service outsourcing companies headquartered in Toronto, Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 10, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 10, 2026 86% judged on-target in blind review
46Companies
2,002Contacts tracked
299Verified emails
65Mobile numbers
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The 14 largest customer service outsourcing companies based in Toronto, Canada

Ranked by team size
Top 14 of 46 customer service outsourcing companies based in Toronto, Canada, ranked by team size, largest first. Data refreshed Sep 10, 2026. RevenueBase Smart Search rates how each company's information relates to customer service outsourcing companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceToronto, ON, CanadaHQ checked Sep 10, 20261,001-5,000430 contacts →

Partial evidence

“Millennium1 Solutions is now NTT Business Process Outsourcing.”

Source: RevenueBase Database · checked Sep 10, 2026
2Indirect evidenceToronto, ON, CanadaHQ checked Sep 10, 2026501-1,000306 contacts →

Indirect evidence

“Optima Communications International (OCI) is a Canadian contact center and business process outsourcer (BPO) specializing in regulated and complex industries, including utilities…”

Source: RevenueBase Database · checked Sep 10, 2026
3Indirect evidenceToronto, ON, CanadaHQ checked Sep 10, 2026501-1,000207 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 10, 2026
4Indirect evidenceToronto, ON, CanadaHQ checked Sep 10, 2026201-500201 contacts →

Indirect evidence

“Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO.”

Source: RevenueBase Database · checked Sep 10, 2026
5Partial evidenceToronto, ON, CanadaHQ checked Sep 10, 2026201-500151 contacts →

Partial evidence

“We help our customer's clients access services that would otherwise be too complex or overwhelming for them.”

Source: RevenueBase Database · checked Sep 10, 2026
6Partial evidenceToronto, ON, CanadaHQ checked Sep 10, 202651-200149 contacts →

Partial evidence

“At Voysus, we specialize in helping our partners handle critical customer touch points through multiple incoming and outgoing channels.”

Source: RevenueBase Database · checked Sep 10, 2026
7Indirect evidenceToronto, ON, CanadaHQ checked Sep 10, 202651-20090 contacts →

Indirect evidence

“Your sales & marketing costs are out of control.”

Source: RevenueBase Database · checked Sep 10, 2026
8Partial evidenceToronto, ON, CanadaHQ checked Sep 10, 2026501-1,00050 contacts →

Partial evidence

“Simpro is a world wide provider of outsourced call center and back office services including customer service,help desk,technical support,telemarketing,email and chat support.”

Source: RevenueBase Database · checked Sep 10, 2026
9Partial evidenceToronto, ON, CanadaHQ checked Sep 10, 202651-20046 contacts →

Partial evidence

Customer experience of things is what we’re all about.”

Source: RevenueBase Database · checked Sep 10, 2026
10Strong evidenceToronto, ON, CanadaHQ checked Sep 10, 202651-20033 contacts →

Strong evidence

“RoundAssist is an IT and business process outsourcing provider, covering a wide range of services, solutions tailored specifically for each customer.”

Source: RevenueBase Database · checked Sep 10, 2026
11Partial evidenceToronto, ON, CanadaHQ checked Sep 10, 202611-5028 contacts →

Partial evidence

“Founded in 2017, Bumsa is a Canadian-owned outsourcing and consulting firm that provides cost-effective business solutions to help organizations scale efficiently.”

Source: RevenueBase Database · checked Sep 10, 2026
12Indirect evidenceToronto, ON, CanadaHQ checked Sep 10, 2026201-50026 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 10, 2026
13Partial evidenceToronto, ON, CanadaHQ checked Sep 10, 20261-102 contacts →

Partial evidence

“Founded in 2016, Spokes Alliance is a outsourcing company that provides a variety of financial and back office services to a network of transportation companies throughout North…”

Source: RevenueBase Database · checked Sep 10, 2026
14Indirect evidenceToronto, ON, CanadaHQ checked Sep 10, 20261-101 contacts →

Indirect evidence

“Are you thinking about expanding your business, taking it global, or simply reducing costs?”

Source: RevenueBase Database · checked Sep 10, 2026

Showing 14 of 46 customer service outsourcing companies based in Toronto, Canada

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Customer service outsourcing companies based in Toronto, Canada at a glance

As of Sep 10, 2026
14.9%Verified-email coverage
3.2%Mobile-number coverage
43.5Average contacts per company
51-200Median size (employees)
89.1%Largest-city concentration · Toronto
Sep 10, 2026Page data refreshed

Companies by employee count

1-10
5
11-50
13
51-200
17
201-500
3
501-1,000
4
1,001-5,000
3
10001+
1

Freshness & accuracy

How recently the business emails were verified and the company information checked

Email last verified

Median 13.0d

Company record updated

Median 76.0d

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer service outsourcing companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Toronto, Canada whose own description of what they do matches “customer service outsourcing companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer service outsourcing companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer service outsourcing companies, and records with no verified work email. Companies headquartered outside Toronto are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 299 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 10, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer service outsourcing companies by metro in Canada

  • Customer service outsourcing companies in Toronto41

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer service outsourcing companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer service outsourcing companies are there based in Toronto, Canada?

RevenueBase identified 46 customer service outsourcing companies headquartered in Toronto, Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Millennium 1 Solutions, headquartered in Toronto, tops this list with the largest team on record.

Which city has the most customer service outsourcing companies?

Toronto leads with 41 headquartered companies, followed by Montreal (16) and Calgary (14).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 299 verified decision-maker contacts tracked across these 46 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 10, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.