Company lists · Data refreshed September 2026

Top 25 Customer journey mapping consultancies worldwide

RevenueBase identified 3,838 customer journey mapping consultancies worldwide as of September 2026 and tracks 46,751 professional contacts across them, including 13,630 with verified work emails. The United States is the largest market and London the largest hub.

This list covers customer journey mapping consultancies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for customer journey mapping consultancies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
3,838Companies
46,751Contacts tracked
13,630Verified emails
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The 25 largest customer journey mapping consultancies worldwide

Ranked by team size
Top 25 of 3,838 customer journey mapping consultancies worldwide, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer journey mapping consultancies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceColumbia, MD, United StatesHQ checked Sep 28, 202610001+4,731 contacts →

Indirect evidence

“Merkle, a dentsu company, powers the experience economy.”

Source: RevenueBase Database · checked Sep 28, 2026
2Indirect evidenceNovo Hamburgo, BrazilHQ checked Sep 28, 20265,001-10,0004,020 contacts →

Indirect evidence

“Somos a Pulse Client Experts, uma empresa em constante evolução, impulsionados pela vontade de fazer acontecer.”

Source: RevenueBase Database · checked Sep 28, 2026
3Indirect evidenceWest Perth, AustraliaHQ checked Sep 28, 20261,001-5,0001,818 contacts →

Indirect evidence

“We’re Australia’s leading specialists in CX consultancy and services.”

Source: RevenueBase Database · checked Sep 28, 2026
4Indirect evidenceBauru, BrazilHQ checked Sep 28, 20265,001-10,0001,279 contacts →

Indirect evidence

“A Concilig construiu uma reputação inquestionável com grandes empresas brasileiras por ser embasada por muita tecnologia e por eficácia na prestação de serviços que oferece.”

Source: RevenueBase Database · checked Sep 28, 2026
5Partial evidencePrinceton, NJ, United StatesHQ checked Sep 28, 20261,001-5,0001,250 contacts →

Partial evidence

“Servion is a CX Consulting and global systems integrator (SI) headquartered in the United States, with over three decades in customer experience (CX) transformation.”

Source: RevenueBase Database · checked Sep 28, 2026
6Strong evidenceHighland Park, MI, United StatesHQ checked Sep 28, 202610001+1,138 contacts →

Strong evidence

“Dialog Direct helps brands manage and personalize their multichannel, multi-touch customer journeys using data-driven marketing and customer engagement solutions.”

Source: RevenueBase Database · checked Sep 28, 2026
7Indirect evidenceNeuilly Sur Seine, FranceHQ checked Sep 28, 20261,001-5,000877 contacts →

Indirect evidence

“CPM France associe vente, marketing et expérience client afin d'influencer l'ensemble du parcours client.”

Source: RevenueBase Database · checked Sep 28, 2026
8Indirect evidenceBarueri, BrazilHQ checked Sep 28, 2026501-1,000840 contacts →

Indirect evidence

“Elife is a Brazilian consulting firm with a global vision, founded in 2004, and specialized in consumer market insights and consumer care services and automation.”

Source: RevenueBase Database · checked Sep 28, 2026
9Indirect evidenceDetroit, MI, United StatesHQ checked Sep 28, 2026501-1,000824 contacts →

Indirect evidence

“At OneMagnify, we help transformational brands turn insight into action.”

Source: RevenueBase Database · checked Sep 28, 2026
10Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 28, 2026501-1,000661 contacts →

Indirect evidence

“Prophet is the Uncommon Growth Company-accelerating impact for business and marketing leaders through consulting, experience, and creative services.”

Source: RevenueBase Database · checked Sep 28, 2026
11Partial evidenceDubai, United Arab EmiratesHQ checked Sep 28, 2026201-500612 contacts →

Partial evidence

“CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands.”

Source: RevenueBase Database · checked Sep 28, 2026
12Indirect evidenceBarueri, BrazilHQ checked Sep 28, 2026501-1,000564 contacts →

Indirect evidence

“Oi, somos Delfia.”

Source: RevenueBase Database · checked Sep 28, 2026
13Indirect evidenceSao Paulo, BrazilHQ checked Sep 28, 2026201-500547 contacts →

Indirect evidence

“A Marketdata é uma das mais completas empresas de marketing de relacionamento do mercado latino-americano.”

Source: RevenueBase Database · checked Sep 28, 2026
14Indirect evidenceJaipur, IndiaHQ checked Sep 28, 2026501-1,000533 contacts →

Indirect evidence

“QDegrees Services, we are a business consulting and product innovation company.”

Source: RevenueBase Database · checked Sep 28, 2026
15Indirect evidenceSão Paulo, BrazilHQ checked Sep 28, 2026201-500389 contacts →

Indirect evidence

“Somos uma tech company.”

Source: RevenueBase Database · checked Sep 28, 2026
16Indirect evidenceMontreal, QC, CanadaHQ checked Sep 28, 2026201-500363 contacts →

Indirect evidence

“Nous accélérons la transformation des entreprises et concevons des expériences humaines significatives pour stimuler la croissance à une époque où les données sont primordiales.”

Source: RevenueBase Database · checked Sep 28, 2026
17Partial evidenceMunich, GermanyHQ checked Sep 28, 2026201-500336 contacts →

Partial evidence

“We are The Retail Performance Company (rpc), the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design…”

Source: RevenueBase Database · checked Sep 28, 2026
18Strong evidenceSeattle, WA, United StatesHQ checked Sep 28, 2026201-500302 contacts →

Strong evidence

“New Engen is a digital marketing agency driving impact for brands across every phase of the customer journey – maximizing it, measuring it, and repeating it.”

Source: RevenueBase Database · checked Sep 28, 2026
19Indirect evidenceMadrid, SpainHQ checked Sep 28, 2026201-500283 contacts →

Indirect evidence

“We are a global Brand Experience company with consulting, agency and technology integrator capabilities, who believe in business as a positive force for change.”

Source: RevenueBase Database · checked Sep 28, 2026
20Strong evidenceRome, ItalyHQ checked Sep 28, 2026501-1,000277 contacts →

Strong evidence

“Gestiamo i tuoi Customer Decision Journey combinando competenze digitali con sensibilità umana.”

Source: RevenueBase Database · checked Sep 28, 2026
21Partial evidenceLondon & New York, NY, United KingdomHQ checked Sep 28, 20261,001-5,000267 contacts →

Partial evidence

“Award-winning Customer Experience and Employee Experience consultancy with offices in London and New York.”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidenceNew York, NY, United StatesHQ checked Sep 28, 2026201-500258 contacts →

Indirect evidence

“We are OMNI.PRO, experts in driving omnichannel transformation and digital growth for organizations.”

Source: RevenueBase Database · checked Sep 28, 2026
23Strong evidenceMunich, GermanyHQ checked Sep 28, 20261,001-5,000229 contacts →

Strong evidence

“As one of the leading digital service providers for customer experience und commerce in Germany, the Plan.Net Group conceptualises and implements data-driven customer journeys for…”

Source: RevenueBase Database · checked Sep 28, 2026
24Partial evidenceRadolfzell, GermanyHQ checked Sep 28, 2026201-500212 contacts →

Partial evidence

“SYBIT is Europe's leading full-service provider for customer experience (CX) with comprehensive expertise in business consulting, process consulting and IT consulting.”

Source: RevenueBase Database · checked Sep 28, 2026
25Indirect evidenceCopenhagen, DenmarkHQ checked Sep 28, 2026201-500211 contacts →

Indirect evidence

“Since 2019, we've helped global brands transform by reimagining their businesses and designing revolutionary experiences, products, and services, seamlessly blending strategy…”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 3,838 customer journey mapping consultancies worldwide

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Customer journey mapping consultancies worldwide at a glance

As of Sep 28, 2026
29.2%Verified-email coverage
12.2Average contacts per company
1-10Median size (employees)
4.2%Largest-city concentration · London
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
2,981
11-50
618
51-200
159
201-500
45
501-1,000
12
1,001-5,000
10
5,001-10,000
5
10001+
4

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey mapping consultancies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for customer journey mapping consultancies are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “customer journey mapping consultancies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey mapping consultancies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer journey mapping consultancies, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 13,630 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer journey mapping consultancies by location

35 lists · largest first

Every Customer journey mapping consultancies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey mapping consultancies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer journey mapping consultancies are there worldwide?

RevenueBase identified 3,838 customer journey mapping consultancies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Merkle, headquartered in Columbia, tops this list with the largest team on record.

Which country has the most customer journey mapping consultancies?

The United States leads with 777 companies, followed by the United Kingdom (382) and Brazil (222). Every customer journey mapping consultancies list by country and city is linked on this page.

Which city has the most customer journey mapping consultancies?

London leads with 160 headquartered companies, followed by Sao Paulo (92) and Paris (70).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 13,630 verified decision-maker contacts tracked across these 3,838 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.