Company lists · Data refreshed September 2026
Top 25 Customer journey mapping consultancies worldwide
RevenueBase identified 3,838 customer journey mapping consultancies worldwide as of September 2026 and tracks 46,751 professional contacts across them, including 13,630 with verified work emails. The United States is the largest market and London the largest hub.
This list covers customer journey mapping consultancies worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for customer journey mapping consultancies follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer journey mapping consultancies worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 4,731 contacts → | ||||
Indirect evidence “Merkle, a dentsu company, powers the experience economy.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 2 | 4,020 contacts → | ||||
Indirect evidence “Somos a Pulse Client Experts, uma empresa em constante evolução, impulsionados pela vontade de fazer acontecer.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 3 | 1,818 contacts → | ||||
Indirect evidence “We’re Australia’s leading specialists in CX consultancy and services.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 4 | 1,279 contacts → | ||||
Indirect evidence “A Concilig construiu uma reputação inquestionável com grandes empresas brasileiras por ser embasada por muita tecnologia e por eficácia na prestação de serviços que oferece.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 5 | 1,250 contacts → | ||||
Partial evidence “Servion is a CX Consulting and global systems integrator (SI) headquartered in the United States, with over three decades in customer experience (CX) transformation.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 6 | 1,138 contacts → | ||||
Strong evidence “Dialog Direct helps brands manage and personalize their multichannel, multi-touch customer journeys using data-driven marketing and customer engagement solutions.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 7 | 877 contacts → | ||||
Indirect evidence “CPM France associe vente, marketing et expérience client afin d'influencer l'ensemble du parcours client.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 8 | 840 contacts → | ||||
Indirect evidence “Elife is a Brazilian consulting firm with a global vision, founded in 2004, and specialized in consumer market insights and consumer care services and automation.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 9 | 824 contacts → | ||||
Indirect evidence “At OneMagnify, we help transformational brands turn insight into action.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 10 | 661 contacts → | ||||
Indirect evidence “Prophet is the Uncommon Growth Company-accelerating impact for business and marketing leaders through consulting, experience, and creative services.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 11 | 612 contacts → | ||||
Partial evidence “CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 12 | 564 contacts → | ||||
Indirect evidence “Oi, somos Delfia.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 13 | 547 contacts → | ||||
Indirect evidence “A Marketdata é uma das mais completas empresas de marketing de relacionamento do mercado latino-americano.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 14 | 533 contacts → | ||||
Indirect evidence “QDegrees Services, we are a business consulting and product innovation company.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 15 | 389 contacts → | ||||
Indirect evidence “Somos uma tech company.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 16 | 363 contacts → | ||||
Indirect evidence “Nous accélérons la transformation des entreprises et concevons des expériences humaines significatives pour stimuler la croissance à une époque où les données sont primordiales.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 17 | 336 contacts → | ||||
Partial evidence “We are The Retail Performance Company (rpc), the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 18 | 302 contacts → | ||||
Strong evidence “New Engen is a digital marketing agency driving impact for brands across every phase of the customer journey – maximizing it, measuring it, and repeating it.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 19 | 283 contacts → | ||||
Indirect evidence “We are a global Brand Experience company with consulting, agency and technology integrator capabilities, who believe in business as a positive force for change.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 20 | 277 contacts → | ||||
Strong evidence “Gestiamo i tuoi Customer Decision Journey combinando competenze digitali con sensibilità umana.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 21 | 267 contacts → | ||||
Partial evidence “Award-winning Customer Experience and Employee Experience consultancy with offices in London and New York.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 22 | 258 contacts → | ||||
Indirect evidence “We are OMNI.PRO, experts in driving omnichannel transformation and digital growth for organizations.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 23 | 229 contacts → | ||||
Strong evidence “As one of the leading digital service providers for customer experience und commerce in Germany, the Plan.Net Group conceptualises and implements data-driven customer journeys for…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 24 | 212 contacts → | ||||
Partial evidence “SYBIT is Europe's leading full-service provider for customer experience (CX) with comprehensive expertise in business consulting, process consulting and IT consulting.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 25 | 211 contacts → | ||||
Indirect evidence “Since 2019, we've helped global brands transform by reimagining their businesses and designing revolutionary experiences, products, and services, seamlessly blending strategy…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer journey mapping consultancies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer journey mapping consultancies.
- Partial evidence
- Its own public description names part of customer journey mapping consultancies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer journey mapping consultancies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 3,838 customer journey mapping consultancies worldwide
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Customer journey mapping consultancies worldwide at a glance
As of Sep 28, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey mapping consultancies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for customer journey mapping consultancies are linked below.
- What qualifies
- Companies worldwide whose own description of what they do matches “customer journey mapping consultancies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey mapping consultancies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer journey mapping consultancies, and records with no verified work email.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 13,630 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer journey mapping consultancies by location
35 lists · largest firstEvery Customer journey mapping consultancies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Customer journey mapping consultancies based in the United States777
- Customer journey mapping consultancies based in the United Kingdom382
- Customer journey mapping consultancies based in Brazil222
- Customer journey mapping consultancies based in Australia198
- Customer journey mapping consultancies based in the Netherlands184
- Customer journey mapping consultancies based in France151
- Customer journey mapping consultancies based in Canada119
- Customer journey mapping consultancies based in Germany105
- Customer journey mapping consultancies based in India98
- Customer journey mapping consultancies based in the United Arab Emirates61
- Customer journey mapping consultancies based in Spain58
- Customer journey mapping consultancies based in Belgium50
- Customer journey mapping consultancies based in Sweden43
- Customer journey mapping consultancies based in South Africa40
- Customer journey mapping consultancies based in Finland39
- Customer journey mapping consultancies based in New Zealand39
- Customer journey mapping consultancies based in Mexico36
- Customer journey mapping consultancies based in Italy34
- Customer journey mapping consultancies based in Denmark32
- Customer journey mapping consultancies based in Switzerland32
- Customer journey mapping consultancies based in Ireland28
- Customer journey mapping consultancies based in Argentina26
Cities
- Customer journey mapping consultancies based in London, United Kingdom159
- Customer journey mapping consultancies based in Sao Paulo, Brazil92
- Customer journey mapping consultancies based in Paris, France70
- Customer journey mapping consultancies based in Sydney, Australia61
- Customer journey mapping consultancies based in Dubai, United Arab Emirates48
- Customer journey mapping consultancies based in New York, United States45
- Customer journey mapping consultancies based in Melbourne, Australia42
- Customer journey mapping consultancies based in Toronto, Canada41
- Customer journey mapping consultancies based in Chicago, United States35
- Customer journey mapping consultancies based in Amsterdam, Netherlands30
- Customer journey mapping consultancies based in San Francisco, United States28
- Customer journey mapping consultancies based in Stockholm, Sweden27
- Customer journey mapping consultancies based in Helsinki, Finland26
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey mapping consultancies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer journey mapping consultancies are there worldwide?
RevenueBase identified 3,838 customer journey mapping consultancies worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Merkle, headquartered in Columbia, tops this list with the largest team on record.
Which country has the most customer journey mapping consultancies?
The United States leads with 777 companies, followed by the United Kingdom (382) and Brazil (222). Every customer journey mapping consultancies list by country and city is linked on this page.
Which city has the most customer journey mapping consultancies?
London leads with 160 headquartered companies, followed by Sao Paulo (92) and Paris (70).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 13,630 verified decision-maker contacts tracked across these 3,838 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.