Company lists · Data refreshed September 2026

Top 25 Customer journey mapping consultancies based in the United States

RevenueBase identified 777 customer journey mapping consultancies headquartered in the United States as of September 2026 and tracks 14,785 professional contacts across them, including 5,915 with verified work emails. New York is the largest hub.

This list covers customer journey mapping consultancies headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
777Companies
14,785Contacts tracked
5,915Verified emails
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The 25 largest customer journey mapping consultancies based in the United States

Ranked by team size
Top 25 of 777 customer journey mapping consultancies based in the United States, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer journey mapping consultancies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceColumbia, MD, United StatesHQ checked Sep 28, 202610001+4,731 contacts →

Indirect evidence

“Merkle, a dentsu company, powers the experience economy.”

Source: RevenueBase Database · checked Sep 28, 2026
2Partial evidencePrinceton, NJ, United StatesHQ checked Sep 28, 20261,001-5,0001,250 contacts →

Partial evidence

“Servion is a CX Consulting and global systems integrator (SI) headquartered in the United States, with over three decades in customer experience (CX) transformation.”

Source: RevenueBase Database · checked Sep 28, 2026
3Strong evidenceHighland Park, MI, United StatesHQ checked Sep 28, 202610001+1,138 contacts →

Strong evidence

“Dialog Direct helps brands manage and personalize their multichannel, multi-touch customer journeys using data-driven marketing and customer engagement solutions.”

Source: RevenueBase Database · checked Sep 28, 2026
4Indirect evidenceDetroit, MI, United StatesHQ checked Sep 28, 2026501-1,000824 contacts →

Indirect evidence

“At OneMagnify, we help transformational brands turn insight into action.”

Source: RevenueBase Database · checked Sep 28, 2026
5Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 28, 2026501-1,000661 contacts →

Indirect evidence

“Prophet is the Uncommon Growth Company-accelerating impact for business and marketing leaders through consulting, experience, and creative services.”

Source: RevenueBase Database · checked Sep 28, 2026
6Strong evidenceSeattle, WA, United StatesHQ checked Sep 28, 2026201-500302 contacts →

Strong evidence

“New Engen is a digital marketing agency driving impact for brands across every phase of the customer journey – maximizing it, measuring it, and repeating it.”

Source: RevenueBase Database · checked Sep 28, 2026
7Indirect evidenceNew York, NY, United StatesHQ checked Sep 28, 2026201-500258 contacts →

Indirect evidence

“We are OMNI.PRO, experts in driving omnichannel transformation and digital growth for organizations.”

Source: RevenueBase Database · checked Sep 28, 2026
8Indirect evidenceFairfield, IA, United StatesHQ checked Sep 28, 2026201-500199 contacts →

Indirect evidence

“Welcome to Human Factors International, leaders of experience-led business transformations.”

Source: RevenueBase Database · checked Sep 28, 2026
9Partial evidenceMinneapolis, MN, United StatesHQ checked Sep 28, 202651-200179 contacts →

Partial evidence

“Bold Orange is a leading customer experience agency supporting brands with end-to-end CX needs, inclusive of experience strategy and design, performance marketing and digital…”

Source: RevenueBase Database · checked Sep 28, 2026
10Partial evidenceSacramento, CA, United StatesHQ checked Sep 28, 202651-200157 contacts →

Partial evidence

“PTP is a consulting firm wholly focused on helping organizations deliver strategic customer experience solutions that drive revenue.”

Source: RevenueBase Database · checked Sep 28, 2026
11Partial evidenceAtlanta, GA, United StatesHQ checked Sep 28, 2026n/a143 contacts →

Partial evidence

“Field is a boutique customer experience consultancy that specializes in digital health products.”

Source: RevenueBase Database · checked Sep 28, 2026
12Partial evidenceDuluth, GA, United StatesHQ checked Sep 28, 202651-200108 contacts →

Partial evidence

“For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience.”

Source: RevenueBase Database · checked Sep 28, 2026
13Indirect evidenceChicago, IL, United StatesHQ checked Sep 28, 2026201-500107 contacts →

Indirect evidence

“Productive Edge is a digital business consulting and technology solutions company.”

Source: RevenueBase Database · checked Sep 28, 2026
14Partial evidenceDallas, TX, United StatesHQ checked Sep 28, 20261,001-5,000101 contacts →

Partial evidence

“LiveArea, a Merkle Company, is an award-winning global customer experience and commerce agency.”

Source: RevenueBase Database · checked Sep 28, 2026
15Partial evidenceCupertino, CA, United StatesHQ checked Sep 28, 202651-200101 contacts →

Partial evidence

“Ignitiv is a consulting and technology company focused on Customer Experience.”

Source: RevenueBase Database · checked Sep 28, 2026
16Indirect evidenceDenver, CO, United StatesHQ checked Sep 28, 202651-20097 contacts →

Indirect evidence

“Please be aware of a phishing scam using the domain screenpilotwork.com.”

Source: RevenueBase Database · checked Sep 28, 2026
17Partial evidenceDel Mar, CA, United StatesHQ checked Sep 28, 202651-20093 contacts →

Partial evidence

“For over 15 years, 85SIXTY has been helping clients transform the way they reach, acquire and engage with their customers through an integrated combination of data, technology…”

Source: RevenueBase Database · checked Sep 28, 2026
18Indirect evidenceDallas, TX, United StatesHQ checked Sep 28, 202651-20076 contacts →

Indirect evidence

“Pepper Square helps enterprises find what’s slowing growth and fix it.”

Source: RevenueBase Database · checked Sep 28, 2026
19Indirect evidenceKentfield, CA, United StatesHQ checked Sep 28, 202651-20075 contacts →

Indirect evidence

“Cro Metrics is your trusted partner for all things growth.”

Source: RevenueBase Database · checked Sep 28, 2026
20Partial evidenceMalvern, PA, United StatesHQ checked Sep 28, 202651-20061 contacts →

Partial evidence

“LCG enables the visionaries of today to create the customer experiences of tomorrow.”

Source: RevenueBase Database · checked Sep 28, 2026
21Strong evidenceNashville, CA, United StatesHQ checked Sep 28, 202611-5057 contacts →

Strong evidence

“Uniply empowers scalable growth by measuring your customer journey and guiding your team toward unified execution.”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidenceNew York, NY, United StatesHQ checked Sep 28, 202611-5054 contacts →

Indirect evidence

“OGC is a boutique research and consulting firm specializing in data-driven strategy, innovation testing, and CX program design and optimization.”

Source: RevenueBase Database · checked Sep 28, 2026
23Indirect evidenceIndianapolis, IN, United StatesHQ checked Sep 28, 2026201-50053 contacts →

Indirect evidence

“Lev is officially part of Cognizant's CX/CRM practice!”

Source: RevenueBase Database · checked Sep 28, 2026
24Indirect evidenceNew York, NY, United StatesHQ checked Sep 28, 202611-5052 contacts →

Indirect evidence

“We drive brand experiences.”

Source: RevenueBase Database · checked Sep 28, 2026
25Partial evidenceRoseville, CA, United StatesHQ checked Sep 28, 202651-20050 contacts →

Partial evidence

“BlastX Consulting helps brands activate the full value of their digital experience investments through customer experience (CX) strategy, analytics, customer data, and MarTech.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 777 customer journey mapping consultancies based in the United States

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Customer journey mapping consultancies based in the United States at a glance

As of Sep 28, 2026
40.0%Verified-email coverage
19.0Average contacts per company
1-10Median size (employees)
5.8%Largest-city concentration · New York
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
598
11-50
119
51-200
35
201-500
13
501-1,000
4
1,001-5,000
4
10001+
4

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 777 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey mapping consultancies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in the United States whose own description of what they do matches “customer journey mapping consultancies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey mapping consultancies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer journey mapping consultancies, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 5,915 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey mapping consultancies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer journey mapping consultancies are there based in the United States?

RevenueBase identified 777 customer journey mapping consultancies headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Merkle, headquartered in Columbia, tops this list with the largest team on record.

Which city has the most customer journey mapping consultancies?

New York leads with 45 headquartered companies, followed by Chicago (35) and San Francisco (28).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 5,915 verified decision-maker contacts tracked across these 777 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.