Company lists · Data refreshed September 2026

Top 23 Customer journey mapping consultancies based in Sydney, Australia

RevenueBase identified 61 customer journey mapping consultancies headquartered in Sydney, Australia as of September 2026 and tracks 301 professional contacts across them, including 140 with verified work emails. Across Australia, Sydney is the largest hub for this category.

This list covers customer journey mapping consultancies headquartered in Sydney, Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
61Companies
301Contacts tracked
140Verified emails
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The 23 largest customer journey mapping consultancies based in Sydney, Australia

Ranked by team size
Top 23 of 61 customer journey mapping consultancies based in Sydney, Australia, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer journey mapping consultancies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceSydney, AustraliaHQ checked Sep 28, 202611-5044 contacts →

Partial evidence

“Customer Science is an Australian Customer Experience (CX), Contact Centre, Service and Digital Transformation Company.”

Source: RevenueBase Database · checked Sep 28, 2026
2Indirect evidenceSydney, AustraliaHQ checked Sep 28, 202651-20030 contacts →

Indirect evidence

“Idea Science is now part of the Nexifi Group!”

Source: RevenueBase Database · checked Sep 28, 2026
3Indirect evidenceSydney, AustraliaHQ checked Sep 28, 202611-5027 contacts →

Indirect evidence

“The Strategy Group’s expertise sits at the nexus between the corporate, entrepreneurial and academic worlds.”

Source: RevenueBase Database · checked Sep 28, 2026
4Indirect evidenceSydney, AustraliaHQ checked Sep 28, 20261-1020 contacts →

Indirect evidence

“Zuni is an independent Strategy Consultancy, based in Sydney, but working across Australia.”

Source: RevenueBase Database · checked Sep 28, 2026
5Partial evidenceSydney, AustraliaHQ checked Sep 28, 20261-1012 contacts →

Partial evidence

“The Customer Experience Company (CEC) is a leading strategic design, experience design, and digital implementation consultancy based in Sydney.”

Source: RevenueBase Database · checked Sep 28, 2026
6Indirect evidenceSydney, AustraliaHQ checked Sep 28, 202611-5012 contacts →

Indirect evidence

“Adora helps world-class teams like Canva, Replit, Linktree, Granola and Chess.com visualize and improve their entire product experience.”

Source: RevenueBase Database · checked Sep 28, 2026
7Partial evidenceSydney, AustraliaHQ checked Sep 28, 202611-5010 contacts →

Partial evidence

“Customer experience is one of the most powerful commercial levers a leader can pull - and one of the most underused.”

Source: RevenueBase Database · checked Sep 28, 2026
8Indirect evidenceSydney, AustraliaHQ checked Sep 28, 20261-107 contacts →

Indirect evidence

“Tumbleturn Marketing Advisory is a boutique advisory service.”

Source: RevenueBase Database · checked Sep 28, 2026
9Partial evidenceSydney, AustraliaHQ checked Sep 28, 202611-505 contacts →

Partial evidence

“Mystery Customer are leading experts in the customer experience (CX), insight and activation business.”

Source: RevenueBase Database · checked Sep 28, 2026
10Indirect evidenceSydney, AustraliaHQ checked Sep 28, 20261-104 contacts →

Indirect evidence

“Behavjōr is a team of highly experienced researchers, strategists, and designers who apply their craft and years of experience to transform complex challenges into opportunities.”

Source: RevenueBase Database · checked Sep 28, 2026
11Partial evidenceSydney, AustraliaHQ checked Sep 28, 202611-504 contacts →

Partial evidence

“Transform your Customer Experience with traCXio, the ultimate online CX management solution.”

Source: RevenueBase Database · checked Sep 28, 2026
12Partial evidenceSydney, AustraliaHQ checked Sep 28, 20261-102 contacts →

Partial evidence

“Virtual CX is a customer centred consulting firm specializing in establishing a Customer Experience (CX) strategy that will drive your business growth and success.”

Source: RevenueBase Database · checked Sep 28, 2026
13Strong evidenceSydney, AustraliaHQ checked Sep 28, 20261-102 contacts →

Strong evidence

“We help B2B organisations better understand customers, create powerful connections and nurture their journey.”

Source: RevenueBase Database · checked Sep 28, 2026
14Partial evidenceSydney, AustraliaHQ checked Sep 28, 20261-102 contacts →

Partial evidence

“Bullseye CX is a leading technology and consulting services company, providing a wide range of products and services in Customer Relationship Management (CRM), Business…”

Source: RevenueBase Database · checked Sep 28, 2026
15Indirect evidenceSydney, AustraliaHQ checked Sep 28, 202611-502 contacts →

Indirect evidence

“In a world obsessed with likes and comments, we keep our focus on what matters most – revenue.”

Source: RevenueBase Database · checked Sep 28, 2026
16Indirect evidenceSydney, AustraliaHQ checked Sep 28, 20261-102 contacts →

Indirect evidence

“Emily Elvey Consulting was born from founder and owner, Emily's, own time working in house as a retailer and the transformative power that leveraging Consumer Psychology had in…”

Source: RevenueBase Database · checked Sep 28, 2026
17Indirect evidenceSydney, AustraliaHQ checked Sep 28, 20261-102 contacts →

Indirect evidence

“Welcome to Thursday Group, where we believe in unlocking the potential of every organisation, big or small, to make a lasting impact in their industry.”

Source: RevenueBase Database · checked Sep 28, 2026
18Partial evidenceSydney, AustraliaHQ checked Sep 28, 20261-101 contacts →

Partial evidence

“Every snowflake is different, so is every customer you have.”

Source: RevenueBase Database · checked Sep 28, 2026
19Partial evidenceSydney, AustraliaHQ checked Sep 28, 20261-101 contacts →

Partial evidence

“We help marketers and CX leaders finding smarter ways to deliver customer experiences.”

Source: RevenueBase Database · checked Sep 28, 2026
20Partial evidenceSydney, AustraliaHQ checked Sep 28, 20261-101 contacts →

Partial evidence

“We help companies to rethink the way they acquire & manage their customers to deliver better outcomes for both their customers and for the growth of their companies.”

Source: RevenueBase Database · checked Sep 28, 2026
21Indirect evidenceSydney, AustraliaHQ checked Sep 28, 20261-101 contacts →

Indirect evidence

“THE MARKITECTS is for leaders wanting more from their investments in marketing and experience delivery.”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidenceSydney, AustraliaHQ checked Sep 28, 20261-101 contacts →

Indirect evidence

“Onefishsea is a boutique design and marketing studio dedicated to creating visually stunning content and engaging marketing strategies.”

Source: RevenueBase Database · checked Sep 28, 2026
23Partial evidenceSydney, AustraliaHQ checked Sep 28, 20261-101 contacts →

Partial evidence

“Transform your organization into a customer-centric powerhouse with Customer Centric Consulting.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 23 of 61 customer journey mapping consultancies based in Sydney, Australia

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Customer journey mapping consultancies based in Sydney, Australia at a glance

As of Sep 28, 2026
46.5%Verified-email coverage
4.9Average contacts per company
1-10Median size (employees)
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
46
11-50
14
51-200
1

Email recency for this list is measured across the whole Australia list rather than for Sydney, so it is reported there. Company counts and contact totals on this page are exact for Sydney, over 61 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey mapping consultancies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Sydney, Australia whose own description of what they do matches “customer journey mapping consultancies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey mapping consultancies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer journey mapping consultancies, and records with no verified work email. Companies headquartered outside Sydney are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 140 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer journey mapping consultancies by metro in Australia

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey mapping consultancies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer journey mapping consultancies are there based in Sydney, Australia?

RevenueBase identified 61 customer journey mapping consultancies headquartered in Sydney, Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Customer Science, headquartered in Sydney, tops this list with the largest team on record.

Which city in Australia has the most customer journey mapping consultancies?

Sydney leads Australia with 61 headquartered companies, followed by Melbourne (42) and Brisbane (14).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 140 verified decision-maker contacts tracked across these 61 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.