Company lists · Data refreshed September 2026
Top 25 Customer journey mapping consultancies based in the United Kingdom
RevenueBase identified 382 customer journey mapping consultancies headquartered in the United Kingdom as of September 2026 and tracks 3,031 professional contacts across them, including 928 with verified work emails. London is the largest hub.
This list covers customer journey mapping consultancies headquartered in the United Kingdom, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer journey mapping consultancies based in the United Kingdom
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 368 contacts → | ||||
Indirect evidence “Merkle, a dentsu company, powers the experience economy.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 2 | 92 contacts → | ||||
Strong evidence “We are customer experience experts, working with our clients on bespoke strategies to engage customers along the entire customer journey.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 3 | 77 contacts → | ||||
Partial evidence “At Tap CXM, we believe businesses do best when they focus on customer experience.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 4 | 76 contacts → | ||||
Partial evidence “We’re a specialist, management consultancy, focusing on; Customer Experience, Operational Excellence and Change Delivery, dedicated to helping our clients create real, positive…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 5 | 71 contacts → | ||||
Partial evidence “Digital strategy & innovation, omnichannel design, and interactive data: next-generation customer experiences with a human touch.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 6 | 68 contacts → | ||||
Partial evidence “Nerv is an agency specialising in customer experience and content marketing.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 7 | 51 contacts → | ||||
Partial evidence “For nearly 4 decades, we have worked with some of the world’s best brands to design and enable great customer experiences.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 8 | 50 contacts → | ||||
Partial evidence “insight6 is a customer experience (CX) specialist company with a team covering the whole of the UK and Ireland.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 9 | 49 contacts → | ||||
Partial evidence “Since we’ve helped ambitious leaders and organisations create true customer-led success.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 10 | 41 contacts → | ||||
Partial evidence “Proximity London is an award-winning customer experience agency that brings brands and people closer together through authentic human experiences.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 11 | 36 contacts → | ||||
Indirect evidence “Most CX efforts fail because Vision, Data, Process, Technology and People are managed in silos.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 12 | 36 contacts → | ||||
Partial evidence “At In2action, we believe in delivering out of this world customer experiences.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 13 | 35 contacts → | ||||
Strong evidence “ActionRocket specialise in creative ideas, focus on strategic thinking and know all there is to know about building customer journeys across every digital touchpoint.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 14 | 35 contacts → | ||||
Indirect evidence “Market Intelligence International (Marketii) is a trusted advisor to the world’s leading organizations in technology, medical devices, and consumer products.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 15 | 33 contacts → | ||||
Indirect evidence “Quadrangle was born out of the belief that growth and success are rooted in the ability to think better and act differently.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 16 | 33 contacts → | ||||
Partial evidence “KPMG Nunwood specialises in customer experience improvement.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 17 | 30 contacts → | ||||
Indirect evidence “Clarity of thought.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 18 | 28 contacts → | ||||
Partial evidence “We're a performance-led brand and digital consultancy on a mission to elevate complicated brands, streamline operations, enhance customer experiences, and drive measurable growth…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 19 | 24 contacts → | ||||
Partial evidence “We are here to help global enterprises design, build and scale up their customer experience programs.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 20 | 22 contacts → | ||||
Indirect evidence “We are a consulting & technology company with expertise across Consumer, B2B and Health.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 21 | 21 contacts → | ||||
Partial evidence “THE WORLD'S FIRST CONTENT, ACTIVATION AND CUSTOMER EXPERIENCE CONSULTANCY The world is getting faster.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 22 | 21 contacts → | ||||
Indirect evidence “We are an independent global creative studio founded in London transforming the way we all live, work and move.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 23 | 20 contacts → | ||||
Indirect evidence “Passionate, dedicated, and just a bit obsessed with solving tough problems.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 24 | 20 contacts → | ||||
Indirect evidence “Arke Agency has been recognised as the Best Independent Agency at the European Agency Awards, the Arkenauts are ready to elevate your brand and performance marketing strategy.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 25 | 17 contacts → | ||||
Indirect evidence “Welcome to The Studio.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer journey mapping consultancies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer journey mapping consultancies.
- Partial evidence
- Its own public description names part of customer journey mapping consultancies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer journey mapping consultancies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 382 customer journey mapping consultancies based in the United Kingdom
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Customer journey mapping consultancies based in the United Kingdom at a glance
As of Sep 28, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 382 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey mapping consultancies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in the United Kingdom whose own description of what they do matches “customer journey mapping consultancies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey mapping consultancies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer journey mapping consultancies, and records with no verified work email. Companies headquartered outside United Kingdom are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 928 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Customer journey mapping consultancies by metro
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey mapping consultancies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer journey mapping consultancies are there based in the United Kingdom?
RevenueBase identified 382 customer journey mapping consultancies headquartered in the United Kingdom as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Merkle Emea, headquartered in London, tops this list with the largest team on record.
Which city has the most customer journey mapping consultancies?
London leads with 159 headquartered companies, followed by Manchester (11) and Leeds (8).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 928 verified decision-maker contacts tracked across these 382 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
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Customer journey mapping consultancies by geography
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- Customer journey mapping consultancies based in Helsinki, Finland
- Customer journey mapping consultancies based in Paris, France
- Customer journey mapping consultancies based in Amsterdam, Netherlands
- Customer journey mapping consultancies based in Stockholm, Sweden
- Customer journey mapping consultancies based in Dubai, United Arab Emirates
- Customer journey mapping consultancies based in London, United Kingdom
- Customer journey mapping consultancies based in Chicago, United States
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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