Company lists · Data refreshed September 2026
Top 25 Customer journey mapping consultancies based in Germany
RevenueBase identified 105 customer journey mapping consultancies headquartered in Germany as of September 2026 and tracks 1,648 professional contacts across them, including 898 with verified work emails. Berlin is the largest hub.
This list covers customer journey mapping consultancies headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest customer journey mapping consultancies based in Germany
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 336 contacts → | ||||
Partial evidence “We are The Retail Performance Company (rpc), the consulting firm dedicated to the entire process of customer-centric transformation: from strategy, via customer experience design…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 2 | 229 contacts → | ||||
Strong evidence “As one of the leading digital service providers for customer experience und commerce in Germany, the Plan.Net Group conceptualises and implements data-driven customer journeys for…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 3 | 212 contacts → | ||||
Partial evidence “SYBIT is Europe's leading full-service provider for customer experience (CX) with comprehensive expertise in business consulting, process consulting and IT consulting.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 4 | 211 contacts → | ||||
Indirect evidence “Ray Sono navigates clients through the complexities of the digital era, strategically positioning them for success.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 5 | 53 contacts → | ||||
Strong evidence “Wir sind die Digital-Agentur für das Customer Journey Management in der Genossenschaftlichen FinanzGruppe.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 6 | 52 contacts → | ||||
Indirect evidence “NEOMATIC is more than just a consultancy!” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 7 | 37 contacts → | ||||
Indirect evidence “Seit über 10 Jahren helfen wir Unternehmen, digitale Produkte zu entwickeln, die UX, Business und Technologie strategisch vereinen.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 8 | 31 contacts → | ||||
Indirect evidence “Wir betreuen Unternehmen und Marken ganzheitlich.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 9 | 30 contacts → | ||||
Partial evidence “We believe that customer service is not a cost factor-it is one of the most powerful levers for sustainable business success.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 10 | 27 contacts → | ||||
Indirect evidence “Thorit is an AI and CRM consultancy for enterprise B2B.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 11 | 25 contacts → | ||||
Strong evidence “Publicare provides all services for your business to achieve enduring success with cross-channel customer journeys – from executing individual projects to automating your entire…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 12 | 22 contacts → | ||||
Partial evidence “Ich bin Experte für Customer Engagement und Customer Intelligence sowie Inbound Marketing und deren Umsetzung in der Unternehmenskommunikation – online, offline sowie in sozialen…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 13 | 20 contacts → | ||||
Indirect evidence “People who make the difference Failing at implementing high priced concepts and good advice, because of your company's originalities?” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 14 | 20 contacts → | ||||
Partial evidence “Delivering a seamless customer experience is harder than ever.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 15 | 17 contacts → | ||||
Strong evidence “Wir sind ein Full-Service-Anbieter im Customer Journey Management.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 16 | 14 contacts → | ||||
Indirect evidence “We develop AI-powered software and tailored solutions-with a philosophy that sets us apart: Truly sovereign AI.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 17 | 13 contacts → | ||||
Strong evidence “We develop customer strategy, customer journey management and -innovation, CEM, CX.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 18 | 11 contacts → | ||||
Indirect evidence “We believe that every brand has a story worth telling.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 19 | 11 contacts → | ||||
Strong evidence “Als Frankfurter Digital-Agentur schaffen wir Erlebnisse entlang der Customer Journey und helfen Unternehmen, ihre Zielgruppen zu finden und zu binden.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 20 | 11 contacts → | ||||
Indirect evidence “Mit unserem Know-How und Technolgie-Set boosten Sie Ihren Umsatz!” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 21 | 10 contacts → | ||||
Strong evidence “We deliver holistic and integrated online marketing concepts along the customer journey.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 22 | 9 contacts → | ||||
Indirect evidence “Wir sind eine Innovationsberatung, die mit den Werkzeugen Fakten und Storytelling Kundenbedürfnisse identifiziert, Ideen und Strategien aktiv mitgestaltet, Potenziale entfesselt…” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 23 | 9 contacts → | ||||
Partial evidence “We are a customer experience company with headquarters in Frankfurt, Germany, with well-connected offices in Cluj-Napoca and Sibiu, Romania.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 24 | 9 contacts → | ||||
Indirect evidence “T4MEDIA.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
| 25 | 9 contacts → | ||||
Indirect evidence “Service Transformation wurde durch die erfahrenen Experten und Berater im Bereich Kundenservice, PhDr.” Source: RevenueBase Database · checked Sep 28, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer journey mapping consultancies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names customer journey mapping consultancies.
- Partial evidence
- Its own public description names part of customer journey mapping consultancies, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name customer journey mapping consultancies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 105 customer journey mapping consultancies based in Germany
See the full list, filter by size, metro and specialty, and get verified emails and direct dials for all 898 reachable decision-makers.
Free signup · no credit card
Customer journey mapping consultancies based in Germany at a glance
As of Sep 28, 2026Companies by employee count
Email recency for this list is measured worldwide rather than for Germany, so it is reported there. Company counts and contact totals on this page are exact for Germany, over 105 companies.
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey mapping consultancies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Germany whose own description of what they do matches “customer journey mapping consultancies”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey mapping consultancies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among customer journey mapping consultancies, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 898 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey mapping consultancies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many customer journey mapping consultancies are there based in Germany?
RevenueBase identified 105 customer journey mapping consultancies headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
RPC, headquartered in Munich, tops this list with the largest team on record.
Which city has the most customer journey mapping consultancies?
Berlin leads with 14 headquartered companies, followed by Hamburg (9) and Munich (8).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 898 verified decision-maker contacts tracked across these 105 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.
Ready to reach these companies? Verified emails and direct dials for all 105 customer journey mapping consultancies based in Germany. Start with a free account, no credit card.
Download this list →Related lists
Customer journey mapping consultancies by geography
- Customer journey mapping consultancies based in Melbourne, Australia
- Customer journey mapping consultancies based in Sydney, Australia
- Customer journey mapping consultancies based in Sao Paulo, Brazil
- Customer journey mapping consultancies based in Toronto, Canada
- Customer journey mapping consultancies based in Helsinki, Finland
- Customer journey mapping consultancies based in Paris, France
- Customer journey mapping consultancies based in Amsterdam, Netherlands
- Customer journey mapping consultancies based in Stockholm, Sweden
- Customer journey mapping consultancies based in Dubai, United Arab Emirates
- Customer journey mapping consultancies based in London, United Kingdom
- Customer journey mapping consultancies based in Chicago, United States
- Customer journey mapping consultancies based in New York, United States
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Customer journey mapping consultancies based in Melbourne, Australia
- Customer journey mapping consultancies based in Sydney, Australia
- Customer journey mapping consultancies based in Sao Paulo, Brazil
- Customer journey mapping consultancies based in Toronto, Canada
- Customer journey mapping consultancies based in Helsinki, Finland
- Customer journey mapping consultancies based in Paris, France