Company lists · Data refreshed September 2026

Top 16 Omnichannel communication platforms based in New York, United States

RevenueBase identified 39 omnichannel communication platforms headquartered in New York, United States as of September 2026 and tracks 3,279 professional contacts across them, including 1,199 with verified work emails. New York is the largest hub.

This list covers omnichannel communication platforms headquartered in New York, United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review
39Companies
3,279Contacts tracked
1,199Verified emails
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The 16 largest omnichannel communication platforms based in New York, United States

Ranked by team size
Top 16 of 39 omnichannel communication platforms based in New York, United States, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to omnichannel communication platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceNew York, United StatesHQ checked Sep 14, 20261,001-5,0001,287 contacts →

Indirect evidence

“Attentive® knows personalized customer experiences require both powerful technology and the right people behind it.”

Source: RevenueBase Database · checked Sep 14, 2026
2Partial evidenceNew York, NY, United StatesHQ checked Sep 14, 2026501-1,000804 contacts →

Partial evidence

“The collaborative, AI-powered platform for customer conversations.”

Source: RevenueBase Database · checked Sep 14, 2026
3Strong evidenceNew York, NY, United StatesHQ checked Sep 14, 2026201-500490 contacts →

Strong evidence

“Symphony is an AI-powered communication and technology company fueled by interconnected platforms: Messaging, Voice, Directory and Analytics.”

Source: RevenueBase Database · checked Sep 14, 2026
4Partial evidenceNew York, NY, United StatesHQ checked Sep 14, 2026201-500259 contacts →

Partial evidence

“Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.”

Source: RevenueBase Database · checked Sep 14, 2026
5Partial evidenceNew York, NY, United StatesHQ checked Sep 14, 202651-200179 contacts →

Partial evidence

“LeapXpert is the leader in Responsible Business Communication.”

Source: RevenueBase Database · checked Sep 14, 2026
6Indirect evidenceNew York, NY, United StatesHQ checked Sep 14, 202651-20075 contacts →

Indirect evidence

“Pypestream is reimagining how enterprises connect with their customers in the era of Applied AI.”

Source: RevenueBase Database · checked Sep 14, 2026
7Partial evidenceNew York, NY, United StatesHQ checked Sep 14, 202651-20055 contacts →

Partial evidence

“We uniquely enable global organizations to better engage customers digitally AND substantially reduce the cost of their international mail communications.”

Source: RevenueBase Database · checked Sep 14, 2026
8Partial evidenceNew York, NY, United StatesHQ checked Sep 14, 202651-20025 contacts →

Partial evidence

“SalesCaptain: Your AI-powered All-In-One Customer Experience Management Platform.”

Source: RevenueBase Database · checked Sep 14, 2026
9Partial evidenceNew York, NY, United StatesHQ checked Sep 14, 202611-5016 contacts →

Partial evidence

“Whelp is the leading conversational AI platform empowering every brand to deliver top-notch customer experiences.”

Source: RevenueBase Database · checked Sep 14, 2026
10Partial evidenceNew York, NY, United StatesHQ checked Sep 14, 202611-506 contacts →

Partial evidence

“Cohere is the next generation customer platform that enables you to automate conversations and interactions while driving support costs down and CSAT scores up.”

Source: RevenueBase Database · checked Sep 14, 2026
11Partial evidenceNew York, NY, United StatesHQ checked Sep 14, 202611-505 contacts →

Partial evidence

“Ameniti is on a mission to democratize AI with best-in-class customer communication management and business process automation.”

Source: RevenueBase Database · checked Sep 14, 2026
12Indirect evidenceNew York, NY, United StatesHQ checked Sep 14, 20261-105 contacts →

Indirect evidence

“The messaging inbox is becoming the most valuable real estate on the phone.”

Source: RevenueBase Database · checked Sep 14, 2026
13Partial evidenceNew York, NY, United StatesHQ checked Sep 14, 202611-504 contacts →

Partial evidence

“Bontact is a smart, multi-channel communication tool that promotes effective communication between site owners and their visitors through live chat, callback, text messages, and…”

Source: RevenueBase Database · checked Sep 14, 2026
14Indirect evidenceNew York, United StatesHQ checked Sep 14, 202651-2002 contacts →

Indirect evidence

“Regal is the #1 cloud contact center for customer engagement.”

Source: RevenueBase Database · checked Sep 14, 2026
15Partial evidenceNew York, United StatesHQ checked Sep 14, 202611-502 contacts →

Partial evidence

“We provide a turnkey enterprise SaaS contact center solution integrating a wide range of asynchronous communication channels in a single workflow and UI enabling bot & human…”

Source: RevenueBase Database · checked Sep 14, 2026
16Indirect evidenceNew York, NY, United StatesHQ checked Sep 14, 202611-501 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 14, 2026

Showing 16 of 39 omnichannel communication platforms based in New York, United States

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Omnichannel communication platforms based in New York, United States at a glance

As of Sep 14, 2026
36.6%Verified-email coverage
84.1Average contacts per company
11-50Median size (employees)
100.0%Largest-city concentration · New York
Sep 14, 2026Page data refreshed

Companies by employee count

1-10
9
11-50
16
51-200
9
201-500
2
501-1,000
2
1,001-5,000
1

Email recency for this list is measured across the whole United States list rather than for New York, so it is reported there. Company counts and contact totals on this page are exact for New York, over 39 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among omnichannel communication platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in New York, United States whose own description of what they do matches “omnichannel communication platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names omnichannel communication platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among omnichannel communication platforms, and records with no verified work email. Companies headquartered outside New York are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 1,199 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Omnichannel communication platforms by metro in the United States

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names omnichannel communication platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many omnichannel communication platforms are there based in New York, United States?

RevenueBase identified 39 omnichannel communication platforms headquartered in New York, United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Attentive, headquartered in New York, tops this list with the largest team on record.

Which city has the most omnichannel communication platforms?

New York leads with 39 headquartered companies, followed by Miami (30) and San Francisco (30).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,199 verified decision-maker contacts tracked across these 39 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.