Company lists · Data refreshed September 2026
Top 25 Omnichannel communication platforms based in Australia
RevenueBase identified 83 omnichannel communication platforms headquartered in Australia as of September 2026 and tracks 1,332 professional contacts across them, including 444 with verified work emails and 74 with mobile numbers. Sydney is the largest hub.
This list covers omnichannel communication platforms headquartered in Australia, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 5, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest omnichannel communication platforms based in Australia
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 180 contacts → | ||||
Partial evidence “Soprano Design powers secure, scalable and smarter communication experiences for enterprise and government organisations globally.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 2 | 100 contacts → | ||||
Indirect evidence “At Byte, we modernise and innovate the way people work and collaborate, both internally and with their customers, to empower people to drive organisations into the future.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 3 | 86 contacts → | ||||
Indirect evidence “Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 4 | 74 contacts → | ||||
Partial evidence “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 5 | 57 contacts → | ||||
Partial evidence “Our people, solutions and enterprise CX Platform will seriously grow your customer experience capabilities, enabling you to create and deploy personalised, compliant cross-channel…” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 6 | 50 contacts → | ||||
Strong evidence “IPscape is an intelligent, omnichannel customer engagement platform that unifies voice, dialler, live web chat, email, SMS and social channels to help organisations deliver more…” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 7 | 45 contacts → | ||||
Indirect evidence “Diversified is enabling a digital future-connecting people, technology and experiences, where and when it matters most.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 8 | 37 contacts → | ||||
Indirect evidence “Founded in New Zealand in 1995, Zintel grew quickly to become a trusted name in Australia and New Zealand (ANZ) telecommunications.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 9 | 35 contacts → | ||||
Partial evidence “VIS Global Pty Ltd is a leading provider of enterprise communication and customer experience management solutions.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 10 | 33 contacts → | ||||
Indirect evidence “Todays ‘Connected world’ defines our everyday actions.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 11 | 31 contacts → | ||||
Partial evidence “NeonNow is an AI-first customer engagement platform built to help organisations deliver faster, smarter, and more consistent customer conversations across voice and messaging.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 12 | 25 contacts → | ||||
Indirect evidence “Our purpose is to help people live better lives in a digital world.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 13 | 23 contacts → | ||||
Partial evidence “mmw3degrees is a specialist provider of one-to-one customer communications and one of Australia’s oldest and most experienced direct marketing companies.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 14 | 19 contacts → | ||||
Partial evidence “AIRDOCS helps businesses like yours to develop targeted, engaging personalised communications and notifications by making it easy to use your in-depth customer data like gender…” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 15 | 18 contacts → | ||||
Indirect evidence “Your teams already work in Microsoft Teams.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 16 | 18 contacts → | ||||
Indirect evidence “We deliver infinite solutions for OEMs and Retailers through a range of online and offline best of breed CRM, Digital and Contact Centre solutions.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 17 | 17 contacts → | ||||
Partial evidence “Welcome to Smartcomm, where innovation meets experience in the realm of communication solutions.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 18 | 16 contacts → | ||||
Partial evidence “Cytrack delivers the software behind better customer conversations and service outcomes, omnichannel engagement, compliance-grade recording, and analytics, powered by AI at…” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 19 | 12 contacts → | ||||
Indirect evidence “We are APJ's leading Amazon Connect delivery partner, helping businesses to implement and maintain market-leading CX technology that delivers seamless customer, agent, and…” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 20 | 10 contacts → | ||||
Indirect evidence “There is no doubt that, your customers are the driving force behind the success of your brand.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 21 | 9 contacts → | ||||
Strong evidence “Upwire is a cloud-based platform that enables users to build intelligent customer communication flows without the need for coding.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 22 | 8 contacts → | ||||
Strong evidence “KRISP accelerates a retailers digital transformation by providing a worldwide Multichannel and Omnichannel platform.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 23 | 8 contacts → | ||||
Partial evidence “iLiveIt’s mission is to make a meaningful difference in the way enterprises use customer data to create, manage and deliver hyper-personalised communications and experiences for…” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 24 | 8 contacts → | ||||
Indirect evidence “Fone Dynamics is trusted by many of Australia’s leading businesses, wholesalers and resellers to provide end-to-end voice, SMS, integration and associated analytics services.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
| 25 | 7 contacts → | ||||
Strong evidence “A unified communications platform which aggregates all of your companies digital chat mediums into a single screen: Web-Chat, 2-way SMS, Email, Voice and Social Media.” Source: RevenueBase Database · checked Sep 5, 2026Thanks. The Data Team will review it. | |||||
RevenueBase Smart Search
RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: omnichannel communication platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.
- Strong evidence
- The company's own public description of its business names omnichannel communication platforms.
- Partial evidence
- Its own public description names part of omnichannel communication platforms, so it works in or next to the category without describing itself that way.
- Indirect evidence
- The description shown does not name omnichannel communication platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.
RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.
Showing 25 of 83 omnichannel communication platforms based in Australia
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Omnichannel communication platforms based in Australia at a glance
As of Sep 5, 2026Companies by employee count
Freshness & accuracy
How recently the business emails on this list were verified
Email last verified
How this list was built
Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among omnichannel communication platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
- What qualifies
- Companies headquartered in Australia whose own description of what they do matches “omnichannel communication platforms”. Matching reads each company's description, not its industry code or its name.
- RevenueBase Smart Search
- RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names omnichannel communication platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
- What we exclude
- Companies whose own description does not clearly place them among omnichannel communication platforms, and records with no verified work email. Companies headquartered outside Australia are excluded even when they keep an office there.
- Match quality
- In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every listed company carries at least one verified work email, 444 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 5, 2026. Lists refresh periodically as the graph is re-checked.
- Corrections
- Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.
Frequently asked
What is RevenueBase Smart Search?
RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names omnichannel communication platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.
How many omnichannel communication platforms are there based in Australia?
RevenueBase identified 83 omnichannel communication platforms headquartered in Australia as of September 2026, matched on each company's own description of what it does rather than its industry code.
What is the largest company on this list?
Soprano Design, headquartered in North Sydney, tops this list with the largest team on record.
Which city has the most omnichannel communication platforms?
Sydney leads with 19 headquartered companies, followed by Melbourne (17) and North Sydney (5).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 444 verified decision-maker contacts tracked across these 83 companies.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 5, 2026.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
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