Company lists · Data refreshed November 2026

Top 25 Omnichannel communication platforms based in the United States

RevenueBase identified 972 company matches for omnichannel communication platforms associated with the United States as of November 2026 and tracks 77,029 professional contacts across them, including 20,821 with verified work emails. New York is the largest hub.

This list covers company matches for omnichannel communication platforms associated with the United States, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built
972Companies
77,029Contacts tracked
20,821Verified emails
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The 25 largest omnichannel communication platforms based in the United States

Ranked by team size
Top 25 of 972 company matches for omnichannel communication platforms based in the United States, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchTampa, SC, United StatesHQ recorded Nov 5, 202610001+16,408 contacts →

Exact match

“Foundever™ is a global leader in the customer experience (CX) industry.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2Exact matchNew York, NY, United StatesHQ recorded Nov 5, 20261,001-5,0004,794 contacts →

Exact match

“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3Exact matchChelmsford, MA, United StatesHQ recorded Nov 5, 20261,001-5,0004,400 contacts →

Exact match

“We are The Customer Company®, a global leader in Customer Experience (CX), Omnichannel Marketing, Data Services, Customer Care, Fulfillment, and Logistics.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4Exact matchBoston, MA, United StatesHQ recorded Nov 5, 20261,001-5,0002,980 contacts →

Exact match

“Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5Exact matchSan Ramon, CA, United StatesHQ recorded Nov 5, 20261,001-5,0002,840 contacts →

Exact match

“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6Exact matchMclean, VA, United StatesHQ recorded Nov 5, 20261,001-5,0002,106 contacts →

Exact match

“Medallia is the enterprise experience platform that turns every signal into decisive action.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7Exact matchSan Francisco, CA, United StatesHQ recorded Nov 5, 2026n/a2,072 contacts →

Exact match

“Human-Led, Tech-Powered Customer Service Liveops helps enterprise brands deliver flexible customer service that builds trust, strengthens loyalty, and adapts to changing demand.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8Exact matchScottsdale, AZ, United StatesHQ recorded Nov 5, 20261,001-5,0001,642 contacts →

Exact match

“Build amazing customer experiences with Nextiva’s AI-powered platform.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9Exact matchMahwah, NJ, United StatesHQ recorded Nov 5, 20261,001-5,0001,628 contacts →

Exact match

“DialAmerica is now Aucera.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10Exact matchSan Ramon, CA, United StatesHQ recorded Nov 5, 20261,001-5,0001,563 contacts →

Exact match

“Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11Exact matchSan Francisco, CA, United StatesHQ recorded Nov 5, 2026501-1,000962 contacts →

Exact match

“MoEngage is an agentic customer engagement platform for the customer-obsessed marketers and product owners.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12Exact matchSan Francisco, CA, United StatesHQ recorded Nov 5, 20261,001-5,000848 contacts →

Exact match

“We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13Exact matchOmaha, NE, United StatesHQ recorded Nov 5, 20265,001-10,000772 contacts →

Exact match

“West (formerly Intrado Corporation) solutions connect people and organizations at the right time and in the right ways, making those mission-critical connections more relevant…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14Exact matchChicago, IL, United StatesHQ recorded Nov 5, 2026n/a703 contacts →

Exact match

“Call Center Studio is an AI-powered, cloud-based contact center software that redefines how businesses engage with their customers.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15Exact matchSan Francisco, CA, United StatesHQ recorded Nov 5, 2026501-1,000585 contacts →

Exact match

“Skai is the leading omnichannel platform for commerce media, enabling brands and agencies to connect data, insights, and execution across the world’s largest publishers and…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16Exact matchNew York, NY, United StatesHQ recorded Nov 5, 2026201-500518 contacts →

Exact match

“Symphony is an AI-powered communication and technology company fueled by interconnected platforms: Messaging, Voice, Directory and Analytics.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17Exact matchConway, AR, United StatesHQ recorded Nov 5, 2026501-1,000512 contacts →

Exact match

“Acoustic, L.P.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18Exact matchPortland, OR, United StatesHQ recorded Nov 5, 2026201-500511 contacts →

Exact match

“Create personalized customer journeys that engage and convert with our versatile customer engagement platform.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19Exact matchSan Francisco, IL, United StatesHQ recorded Nov 5, 2026501-1,000493 contacts →

Exact match

“Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
20Exact matchCedar Rapids, IA, United StatesHQ recorded Nov 5, 20261,001-5,000491 contacts →

Exact match

“TLCx is a next-generation CX transformation partner - tech-powered, human-first, and outcomes-driven.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
21Exact matchSanta Ana, FL, United StatesHQ recorded Nov 5, 2026501-1,000467 contacts →

Exact match

“About : Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
22Exact matchTroy, MI, United StatesHQ recorded Nov 5, 2026501-1,000447 contacts →

Exact match

“Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities and healthcare.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
23Exact matchLos Angeles, NC, United StatesHQ recorded Nov 5, 2026201-500425 contacts →

Exact match

“O’Neil Digital Solutions is a customer communication management (CCM) and CX technology provider serving healthcare and financial services organizations, specializing in…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
24Exact matchCarol Stream, AZ, United StatesHQ recorded Nov 5, 2026501-1,000382 contacts →

Exact match

“OSG delivers leading Customer Communications Management (CCM) solutions providing multichannel communications that drive customer engagement.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
25Exact matchRedwood City, CA, United StatesHQ recorded Nov 5, 2026201-500363 contacts →

Exact match

“Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

Showing 25 of 972 omnichannel communication platforms based in the United States

See the full list, filter by size, metro and specialty, and access 20,821 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Omnichannel communication platforms based in the United States at a glance

As of Nov 5, 2026
27.0%Verified-email coverage
79.2Average contacts per company
11-50Median size (employees)
6.6%Largest-city concentration · New York
Nov 5, 2026Page data refreshed

Companies by employee count

1-10
348
11-50
362
51-200
171
201-500
44
501-1,000
18
1,001-5,000
22
5,001-10,000
1
10001+
6

Email recency for this list is measured worldwide rather than for United States, so it is reported there. Company counts and contact totals on this page are exact for United States, over 972 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United States whose business descriptions match “omnichannel communication platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 20,821 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “omnichannel communication platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many omnichannel communication platforms are there based in the United States?

RevenueBase identified 972 company matches for omnichannel communication platforms associated with the United States as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

SYKES tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most omnichannel communication platforms?

New York leads with 64 company records, followed by San Francisco (58) and Atlanta (22).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 20,821 professional contacts with verified work emails tracked across these 972 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.