Company lists · Data refreshed September 2026

Top 25 Omnichannel communication platforms based in South Africa

RevenueBase identified 57 omnichannel communication platforms headquartered in South Africa as of September 2026 and tracks 1,444 professional contacts across them, including 444 with verified work emails and 39 with mobile numbers. Johannesburg is the largest hub.

This list covers omnichannel communication platforms headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, how directly it supports the match, and when it was last checked. Data refreshed September 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row Match evidence on every row Refreshed Sep 5, 2026 86% judged on-target in blind review
57Companies
1,444Contacts tracked
444Verified emails
39Mobile numbers
Unlock all 57 companies Free signup · no credit card · 500 free credits

The 25 largest omnichannel communication platforms based in South Africa

Ranked by team size
Top 25 of 57 omnichannel communication platforms based in South Africa, ranked by team size, largest first. Data refreshed Sep 5, 2026. Evidence rates how directly each company's own description names omnichannel communication platforms: strong (names it), partial (names part of it), indirect (matched on its full profile rather than the summary shown). Click a count to unlock that company's people.
#CompanyHeadquartersEmployeesContacts
1
Digital Solutions GroupIndirect evidence
Rosebank, South AfricaHQ checked Sep 5, 2026201-500360

“At Digital Solutions Group, we enable businesses to optimise how they serve customers across a continually connected environment.”

Source: company website · checked Sep 5, 2026
2
Bespoke InternationalIndirect evidence
Durban, South AfricaHQ checked Sep 5, 20265,001-10,000214

“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.”

Source: company website · checked Sep 5, 2026
3
Customer Care SolutionsPartial evidence
Cape Town, South AfricaHQ checked Sep 5, 202611-50122

“Customer Care Solutions is a multichannel communication service provider.”

Source: company website · checked Sep 5, 2026
4
Bidvest DataPartial evidence
Cape Town, South AfricaHQ checked Sep 5, 2026501-1,000103

“Enabling Business Communication at scale, uniquely engaging one customer at a time.”

Source: company website · checked Sep 5, 2026
5
EverlyticPartial evidence
Waverley, South AfricaHQ checked Sep 5, 202651-20094

“Everlytic is a marketing messaging and automation platform that helps your business communicate better, smarter, and faster over email, SMS, voice broadcasting and web push.”

Source: company website · checked Sep 5, 2026
6
Call LAB BPOIndirect evidence
Wynberg, South AfricaHQ checked Sep 5, 2026201-50083

“Call Lab is a Cape Town-based contact Centre that specialises in creating exceptional customer experiences.”

Source: company website · checked Sep 5, 2026
7
TforgeIndirect evidence
Midrand, South AfricaHQ checked Sep 5, 202651-20051

“TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.”

Source: company website · checked Sep 5, 2026
8
Global AccessIndirect evidence
Johannesburg, South AfricaHQ checked Sep 5, 202611-5029

“At Global Access, we know that connecting with your stakeholders – whether they are customers or employees – is key to your success.”

Source: company website · checked Sep 5, 2026
9
ModataIndirect evidence
Johannesburg, South AfricaHQ checked Sep 5, 202611-5026

“MoData digitises businesses by utilising innovative digital solutions to gain market share for our customers.”

Source: company website · checked Sep 5, 2026
10
Connect WAS Pivotal DataIndirect evidence
Johannesburg, South AfricaHQ checked Sep 5, 202651-20026

“At Pivotal Data (Connect SA), no matter which industry you belong to, we partner with you on your journey to digital transformation, so that you can effectively and efficiently…”

Source: company website · checked Sep 5, 2026
11Johannesburg, South AfricaHQ checked Sep 5, 202651-20024

Omnichannel (also spelled omni-channel) is a multichannel approach to sales and customer service that seeks to provide the customer with a seamless shopping and customer…”

Source: company website · checked Sep 5, 2026
12
TaskflowIndirect evidence
Pretoria, South AfricaHQ checked Sep 5, 202651-20022

“Every business wants to maximize sales and customer satisfaction levels.”

Source: company website · checked Sep 5, 2026
13
SmsportalPartial evidence
Cape Town, South AfricaHQ checked Sep 5, 202611-5021

“We are business communication, made human.”

Source: company website · checked Sep 5, 2026
14
SBRMPartial evidence
Cape Town, South AfricaHQ checked Sep 5, 20261-1020

“We provide leading edge innovative business communication solutions that build brand relationships through on-going interactions with other brands, employees, alliance partners…”

Source: company website · checked Sep 5, 2026
15
Ocular TechnologiesIndirect evidence
Johannesburg, South AfricaHQ checked Sep 5, 202611-5014

“Ocular Technologies is a specialist Customer Engagement and Digital Experience solutions provider, with a unique set of individuals that are experts in understanding, managing…”

Source: company website · checked Sep 5, 2026
16
SwiffyIndirect evidence
Durban, South AfricaHQ checked Sep 5, 202611-5012

“In An Age Of Omni-Channel Touch Points, Swiffy Provides Harmonised Solutions That Create Seamless Experiences For Your Customers.”

Source: company website · checked Sep 5, 2026
17
Nineteen58Indirect evidence
Johannesburg, South AfricaHQ checked Sep 5, 202611-5011

“Founded in 2025, Nineteen58 is building the future of work through technology that scales human connection.”

Source: company website · checked Sep 5, 2026
18
Umbono Cloud ServicesPartial evidence
Pretoria, South AfricaHQ checked Sep 5, 202611-5010

“Cloud Contact Centre Solutions & Service Provider specialising in Cloud Communications, Chatbots and Analytics”

Source: company website · checked Sep 5, 2026
19
Noldor TechnologiesPartial evidence
Johannesburg, South AfricaHQ checked Sep 5, 202611-509

“We are passionate and professional Information & Communication Technologists.”

Source: company website · checked Sep 5, 2026
20Northriding, South AfricaHQ checked Sep 5, 202611-508

“Jumpstart Interactive Intelligence is a leading, trusted and experienced provider of omnichannel communications capability for banks, financial services, retailers and insurance…”

Source: company website · checked Sep 5, 2026
21
Coligo GroupIndirect evidence
Johannesburg, South AfricaHQ checked Sep 5, 202611-507

“In the fast-paced, ever-evolving business landscape, Coligo stands tall as a global industry and market leader in Customer Experience Management.”

Source: company website · checked Sep 5, 2026
22
Beehive Online SolutionsIndirect evidence
Cape Town, South AfricaHQ checked Sep 5, 202611-507

“BOS specializes in providing our clients and the market with services and solutions that address their need for improved customer experience.”

Source: company website · checked Sep 5, 2026
23
Zetz CommunicationsPartial evidence
Johannesburg, South AfricaHQ checked Sep 5, 202611-506

“ZETZ COMMUNICATIONS is a technology driven company that specializes in outbound digital communication strategies.”

Source: company website · checked Sep 5, 2026
24
KobliatPartial evidence
Bellville, South AfricaHQ checked Sep 5, 202611-506

“Kobliat is a leading company in global end-to-end digital experience, communication and automation solutions.”

Source: company website · checked Sep 5, 2026
25
du.engageIndirect evidence
Pretoria, South AfricaHQ checked Sep 5, 202611-504

“du engage is a digital customer contact solution for any business situation whether, debt collection, sales, information and data management and even serving legal documents.”

Source: company website · checked Sep 5, 2026

Showing 25 of 57 omnichannel communication platforms based in South Africa

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Omnichannel communication platforms based in South Africa at a glance

As of Sep 5, 2026
11-50Median size (employees)
JohannesburgLargest hub · 17 HQs
39Contacts with mobile numbers
Sep 5, 2026Data refreshed

Companies by employee count

1-10
11
11-50
29
51-200
9
201-500
3
501-1,000
3
5,001-10,000
1
10001+
1

Verified emails by last verification

0–30
410
31–60
32
61–90
0
90–180
0
180+
2

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among omnichannel communication platforms, so some rows will be adjacent to the category rather than pure plays. The description and evidence rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in South Africa whose own description of what they do matches “omnichannel communication platforms”. Matching reads each company's description, not its industry code or its name.
What we exclude
Companies whose own description does not clearly place them among omnichannel communication platforms, and records with no verified work email. Companies headquartered outside South Africa are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and an evidence rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 444 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 5, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

How many omnichannel communication platforms are there based in South Africa?

RevenueBase identified 57 omnichannel communication platforms headquartered in South Africa as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Digital Solutions Group, headquartered in Rosebank, tops this list with the largest team on record.

Which city has the most omnichannel communication platforms?

Johannesburg leads with 17 headquartered companies, followed by Cape Town (11) and Pretoria (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 444 verified decision-maker contacts tracked across these 57 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.