Company lists · Data refreshed September 2026

Top 25 Omnichannel communication platforms based in South Africa

RevenueBase identified 57 omnichannel communication platforms headquartered in South Africa as of September 2026 and tracks 1,444 professional contacts across them, including 444 with verified work emails and 39 with mobile numbers. Johannesburg is the largest hub.

This list covers omnichannel communication platforms headquartered in South Africa, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 5, 2026 86% judged on-target in blind review
57Companies
1,444Contacts tracked
444Verified emails
39Mobile numbers
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The 25 largest omnichannel communication platforms based in South Africa

Ranked by team size
Top 25 of 57 omnichannel communication platforms based in South Africa, ranked by team size, largest first. Data refreshed Sep 5, 2026. RevenueBase Smart Search rates how each company's information relates to omnichannel communication platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Indirect evidenceRosebank, South AfricaHQ checked Sep 5, 2026201-500360 contacts →

Indirect evidence

“At Digital Solutions Group, we enable businesses to optimise how they serve customers across a continually connected environment.”

Source: RevenueBase Database · checked Sep 5, 2026
2Indirect evidenceDurban, South AfricaHQ checked Sep 5, 20265,001-10,000214 contacts →

Indirect evidence

“Bespoke International Group specialise in delivering Global Business Solutions that consistently create an outstanding customer experience.”

Source: RevenueBase Database · checked Sep 5, 2026
3Partial evidenceCape Town, South AfricaHQ checked Sep 5, 202611-50122 contacts →

Partial evidence

“Customer Care Solutions is a multichannel communication service provider.”

Source: RevenueBase Database · checked Sep 5, 2026
4Partial evidenceCape Town, South AfricaHQ checked Sep 5, 2026501-1,000103 contacts →

Partial evidence

“Enabling Business Communication at scale, uniquely engaging one customer at a time.”

Source: RevenueBase Database · checked Sep 5, 2026
5Partial evidenceWaverley, South AfricaHQ checked Sep 5, 202651-20094 contacts →

Partial evidence

“Everlytic is a marketing messaging and automation platform that helps your business communicate better, smarter, and faster over email, SMS, voice broadcasting and web push.”

Source: RevenueBase Database · checked Sep 5, 2026
6Indirect evidenceWynberg, South AfricaHQ checked Sep 5, 2026201-50083 contacts →

Indirect evidence

“Call Lab is a Cape Town-based contact Centre that specialises in creating exceptional customer experiences.”

Source: RevenueBase Database · checked Sep 5, 2026
7Indirect evidenceMidrand, South AfricaHQ checked Sep 5, 202651-20051 contacts →

Indirect evidence

“TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.”

Source: RevenueBase Database · checked Sep 5, 2026
8Indirect evidenceJohannesburg, South AfricaHQ checked Sep 5, 202611-5029 contacts →

Indirect evidence

“At Global Access, we know that connecting with your stakeholders – whether they are customers or employees – is key to your success.”

Source: RevenueBase Database · checked Sep 5, 2026
9Indirect evidenceJohannesburg, South AfricaHQ checked Sep 5, 202611-5026 contacts →

Indirect evidence

“MoData digitises businesses by utilising innovative digital solutions to gain market share for our customers.”

Source: RevenueBase Database · checked Sep 5, 2026
10Indirect evidenceJohannesburg, South AfricaHQ checked Sep 5, 202651-20026 contacts →

Indirect evidence

“At Pivotal Data (Connect SA), no matter which industry you belong to, we partner with you on your journey to digital transformation, so that you can effectively and efficiently…”

Source: RevenueBase Database · checked Sep 5, 2026
11Partial evidenceJohannesburg, South AfricaHQ checked Sep 5, 202651-20024 contacts →

Partial evidence

“Omnichannel (also spelled omni-channel) is a multichannel approach to sales and customer service that seeks to provide the customer with a seamless shopping and customer…”

Source: RevenueBase Database · checked Sep 5, 2026
12Indirect evidencePretoria, South AfricaHQ checked Sep 5, 202651-20022 contacts →

Indirect evidence

“Every business wants to maximize sales and customer satisfaction levels.”

Source: RevenueBase Database · checked Sep 5, 2026
13Partial evidenceCape Town, South AfricaHQ checked Sep 5, 202611-5021 contacts →

Partial evidence

“We are business communication, made human.”

Source: RevenueBase Database · checked Sep 5, 2026
14Partial evidenceCape Town, South AfricaHQ checked Sep 5, 20261-1020 contacts →

Partial evidence

“We provide leading edge innovative business communication solutions that build brand relationships through on-going interactions with other brands, employees, alliance partners…”

Source: RevenueBase Database · checked Sep 5, 2026
15Indirect evidenceJohannesburg, South AfricaHQ checked Sep 5, 202611-5014 contacts →

Indirect evidence

“Ocular Technologies is a specialist Customer Engagement and Digital Experience solutions provider, with a unique set of individuals that are experts in understanding, managing…”

Source: RevenueBase Database · checked Sep 5, 2026
16Indirect evidenceDurban, South AfricaHQ checked Sep 5, 202611-5012 contacts →

Indirect evidence

“In An Age Of Omni-Channel Touch Points, Swiffy Provides Harmonised Solutions That Create Seamless Experiences For Your Customers.”

Source: RevenueBase Database · checked Sep 5, 2026
17Indirect evidenceJohannesburg, South AfricaHQ checked Sep 5, 202611-5011 contacts →

Indirect evidence

“Founded in 2025, Nineteen58 is building the future of work through technology that scales human connection.”

Source: RevenueBase Database · checked Sep 5, 2026
18Partial evidencePretoria, South AfricaHQ checked Sep 5, 202611-5010 contacts →

Partial evidence

“Cloud Contact Centre Solutions & Service Provider specialising in Cloud Communications, Chatbots and Analytics”

Source: RevenueBase Database · checked Sep 5, 2026
19Partial evidenceJohannesburg, South AfricaHQ checked Sep 5, 202611-509 contacts →

Partial evidence

“We are passionate and professional Information & Communication Technologists.”

Source: RevenueBase Database · checked Sep 5, 2026
20Strong evidenceNorthriding, South AfricaHQ checked Sep 5, 202611-508 contacts →

Strong evidence

“Jumpstart Interactive Intelligence is a leading, trusted and experienced provider of omnichannel communications capability for banks, financial services, retailers and insurance…”

Source: RevenueBase Database · checked Sep 5, 2026
21Indirect evidenceJohannesburg, South AfricaHQ checked Sep 5, 202611-507 contacts →

Indirect evidence

“In the fast-paced, ever-evolving business landscape, Coligo stands tall as a global industry and market leader in Customer Experience Management.”

Source: RevenueBase Database · checked Sep 5, 2026
22Indirect evidenceCape Town, South AfricaHQ checked Sep 5, 202611-507 contacts →

Indirect evidence

“BOS specializes in providing our clients and the market with services and solutions that address their need for improved customer experience.”

Source: RevenueBase Database · checked Sep 5, 2026
23Partial evidenceJohannesburg, South AfricaHQ checked Sep 5, 202611-506 contacts →

Partial evidence

“ZETZ COMMUNICATIONS is a technology driven company that specializes in outbound digital communication strategies.”

Source: RevenueBase Database · checked Sep 5, 2026
24Partial evidenceBellville, South AfricaHQ checked Sep 5, 202611-506 contacts →

Partial evidence

“Kobliat is a leading company in global end-to-end digital experience, communication and automation solutions.”

Source: RevenueBase Database · checked Sep 5, 2026
25Indirect evidencePretoria, South AfricaHQ checked Sep 5, 202611-504 contacts →

Indirect evidence

“du engage is a digital customer contact solution for any business situation whether, debt collection, sales, information and data management and even serving legal documents.”

Source: RevenueBase Database · checked Sep 5, 2026

Showing 25 of 57 omnichannel communication platforms based in South Africa

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Omnichannel communication platforms based in South Africa at a glance

As of Sep 5, 2026
30.7%Verified-email coverage
2.7%Mobile-number coverage
25.3Average contacts per company
11-50Median size (employees)
29.8%Largest-city concentration · Johannesburg
Sep 5, 2026Page data refreshed

Companies by employee count

1-10
11
11-50
29
51-200
9
201-500
3
501-1,000
3
5,001-10,000
1
10001+
1

Freshness & accuracy

How recently the business emails on this list were verified

Email last verified

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among omnichannel communication platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in South Africa whose own description of what they do matches “omnichannel communication platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names omnichannel communication platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among omnichannel communication platforms, and records with no verified work email. Companies headquartered outside South Africa are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 444 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 5, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names omnichannel communication platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many omnichannel communication platforms are there based in South Africa?

RevenueBase identified 57 omnichannel communication platforms headquartered in South Africa as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Digital Solutions Group, headquartered in Rosebank, tops this list with the largest team on record.

Which city has the most omnichannel communication platforms?

Johannesburg leads with 17 headquartered companies, followed by Cape Town (11) and Pretoria (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 444 verified decision-maker contacts tracked across these 57 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.