Company lists · Data refreshed September 2026
Top 25 Contact center AI companies based in South Africa
RevenueBase identified 140 company matches for contact center AI companies associated with South Africa as of September 2026 and tracks 3,485 professional contacts across them, including 935 with verified work emails and 116 with mobile numbers. Cape Town is the largest hub.
This list covers company matches for contact center AI companies associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 1, 2026.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest contact center AI companies based in South Africa
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 1,448 contacts → | ||||
Exact match “One voice – let us be your voice.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 2 | 524 contacts → | ||||
Exact match “ConnexAI is an award-winning full stack Agentic AI platform.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 3 | 82 contacts → | ||||
Exact match “Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 4 | 66 contacts → | ||||
Exact match “Globally, in more than 100 top brands, Genii has been trusted to unleash the transformative power of Interaction Intelligence by unlocking the patterns hidden deep within their…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 5 | 53 contacts → | ||||
Exact match “TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 6 | 51 contacts → | ||||
Exact match “Handle high volume, repetitive queries instantly with Cue.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 7 | 51 contacts → | ||||
Exact match “Socialbear® is the global leader in AI + Human 🤖 Customer Support and Community Management - powering support for the world’s largest brands.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 8 | 50 contacts → | ||||
Exact match “Smartz Solutions is the disruptor reshaping the contact center landscape.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 9 | 38 contacts → | ||||
Exact match “For two decades, Helm has designed best-across-class intelligent products and services that have helped Africa’s biggest brands turn complex customer realities into simple…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 10 | 38 contacts → | ||||
Exact match “Tegsoft is a Contact Center solution both running as on-prem and cloud SaaS, that offers omnichannel customer experience management over communication channels such as phone…” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 11 | 35 contacts → | ||||
Exact match “Zailab is a next-generation CCaaS platform that transforms customer interactions through the power of attentive listening.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 12 | 27 contacts → | ||||
Exact match “At rather.chat, we're all about improving customer engagement.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 13 | 26 contacts → | ||||
Exact match “MoData digitises businesses by utilising innovative digital solutions to gain market share for our customers.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 14 | 25 contacts → | ||||
Exact match “1Stream is a South African technology company providing CX solutions that are driven by AI.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 15 | 21 contacts → | ||||
Exact match “Every business wants to maximize sales and customer satisfaction levels.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 16 | 21 contacts → | ||||
Exact match “CLEVVA specializes in Virtual Agents.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 17 | 16 contacts → | ||||
Exact match “NeuralStream Automations is a next-generation technology company specializing in Intelligent Process Automation (iPA), AI, ML, and Agentic AI solutions.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 18 | 12 contacts → | ||||
Exact match “Get more efficiency, customers, turnover, leads, CRM and leads for your business all through the convenience of digital messaging and Artificial Intelligence.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 19 | 11 contacts → | ||||
Exact match “Founded in 2023, Nineteen58 is building the future of work through technology that scales human connection.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 20 | 11 contacts → | ||||
Exact match “At X-idian, we transform how our clients serve their customers.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 21 | 10 contacts → | ||||
Exact match “Cloud Contact Centre Solutions & Service Provider specialising in Cloud Communications, Chatbots and Analytics” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 22 | 9 contacts → | ||||
Exact match “CX Experts is a full-service Customer Experience consulting firm and South Africa’s #1 Zendesk Partner.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 23 | 9 contacts → | ||||
Exact match “We’re real people, backed by the latest AI tech, here to help your employees or customers with their everyday challenges.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 24 | 8 contacts → | ||||
Exact match “APPIMATE is an Artificial Intelligence (AI) Technology Company specialising in Consumer Software Products, Services and Enterprise Solutions.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
| 25 | 7 contacts → | ||||
Exact match “In the fast-paced, ever-evolving business landscape, Coligo stands tall as a global industry and market leader in Customer Experience Management.” Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase | |||||
RevenueBase SmartSearch
Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.
This list uses Exact for “contact center AI companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.
Showing 25 of 140 contact center AI companies based in South Africa
See the full list, filter by size, metro and specialty, and access 935 tracked professional contacts with verified work emails. Direct dials are available where recorded.
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Contact center AI companies based in South Africa at a glance
As of Sep 1, 2026Companies by employee count
How this list was built
The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- What qualifies
- Company records associated with South Africa whose business descriptions match “contact center AI companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
- RevenueBase SmartSearch
- Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
- Public preview
- The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
- Match quality
- RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every displayed company carries at least one verified work email. RevenueBase tracks 935 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
- Record context
- Company records and descriptions can change. Check the company's website for its current services and locations.
Contact center AI companies by metro
Frequently asked
What is RevenueBase SmartSearch?
RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center AI companies”; each Exact match badge shows search membership, not an individual similarity or quality score.
How many contact center AI companies are there based in South Africa?
RevenueBase identified 140 company matches for contact center AI companies associated with South Africa as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.
What is the largest company on this list?
Outworx Contact Centre tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.
Which city has the most contact center AI companies?
Cape Town leads with 38 company records, followed by Johannesburg (34) and Durban (8).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 935 professional contacts with verified work emails tracked across these 140 companies; direct dials are available where recorded.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.
Ready to reach these companies? Verified emails and direct dials for all 140 contact center AI companies based in South Africa. Start with a free account, no credit card.
Download this list →Related lists
Contact center AI companies by geography
- Contact center AI companies based in the United States
- Contact center AI companies based in the United Kingdom
- Contact center AI companies based in Brazil
- Contact center AI companies based in Canada
- Contact center AI companies based in Germany
- Contact center AI companies based in Australia
- Contact center AI companies based in Spain
- Contact center AI companies based in France
- Contact center AI companies based in the Netherlands
- Contact center AI companies based in Mexico
- Contact center AI companies based in Italy
- Contact center AI companies based in Argentina
About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Contact center AI companies based in the United States
- Contact center AI companies based in the United Kingdom
- Contact center AI companies based in Brazil
- Contact center AI companies based in Canada
- Contact center AI companies based in Germany
- Contact center AI companies based in Australia
Company intelligence · public preview
Top 25 contact center AI companies based in South Africa
Find companies in any niche.
Describe the businesses you want in your own words. RevenueBase SmartSearch matches company descriptions by meaning.
RevenueBase records 140 matching company records for contact center AI companies based in South Africa, with 3,485 tracked contacts and 935 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: September 1, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 contact center AI companies based in South Africa
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | HQ: HQ not recorded; location: Durban, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Durban, South Africa | 1,001-5,000 | Exact match | 1,448 contacts → |
“One voice – let us be your voice.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | HQ: HQ not recorded; location: Umhlanga, South AfricaReported employees: 501-1,000 | HQ not recorded; location: Umhlanga, South Africa | 501-1,000 | Exact match | 524 contacts → |
“ConnexAI is an award-winning full stack Agentic AI platform.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | HQ: HQ not recorded; location: Durban, South AfricaReported employees: 201-500 | HQ not recorded; location: Durban, South Africa | 201-500 | Exact match | 82 contacts → |
“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | HQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 51-200 | HQ not recorded; location: Cape Town, South Africa | 51-200 | Exact match | 66 contacts → |
“Globally, in more than 100 top brands, Genii has been trusted to unleash the transformative power of Interaction Intelligence by unlocking the patterns hidden deep within their…” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | HQ: HQ not recorded; location: Midrand, South AfricaReported employees: 51-200 | HQ not recorded; location: Midrand, South Africa | 51-200 | Exact match | 53 contacts → |
“TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | HQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 11-50 | HQ not recorded; location: Cape Town, South Africa | 11-50 | Exact match | 51 contacts → |
“Handle high volume, repetitive queries instantly with Cue.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | HQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 501-1,000 | HQ not recorded; location: Cape Town, South Africa | 501-1,000 | Exact match | 51 contacts → |
“Socialbear® is the global leader in AI + Human 🤖 Customer Support and Community Management - powering support for the world’s largest brands.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | HQ: HQ not recorded; location: Bryanston, South AfricaReported employees: 51-200 | HQ not recorded; location: Bryanston, South Africa | 51-200 | Exact match | 50 contacts → |
“Smartz Solutions is the disruptor reshaping the contact center landscape.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 51-200 | HQ not recorded; location: Johannesburg, South Africa | 51-200 | Exact match | 38 contacts → |
“For two decades, Helm has designed best-across-class intelligent products and services that have helped Africa’s biggest brands turn complex customer realities into simple…” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | HQ: HQ not recorded; location: Randburg, South AfricaReported employees: 11-50 | HQ not recorded; location: Randburg, South Africa | 11-50 | Exact match | 38 contacts → |
“Tegsoft is a Contact Center solution both running as on-prem and cloud SaaS, that offers omnichannel customer experience management over communication channels such as phone…” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | HQ: HQ not recorded; location: Pinelands, South AfricaReported employees: 51-200 | HQ not recorded; location: Pinelands, South Africa | 51-200 | Exact match | 35 contacts → |
“Zailab is a next-generation CCaaS platform that transforms customer interactions through the power of attentive listening.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | HQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 11-50 | HQ not recorded; location: Cape Town, South Africa | 11-50 | Exact match | 27 contacts → |
“At rather.chat, we're all about improving customer engagement.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 11-50 | HQ not recorded; location: Johannesburg, South Africa | 11-50 | Exact match | 26 contacts → |
“MoData digitises businesses by utilising innovative digital solutions to gain market share for our customers.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | HQ: HQ not recorded; location: Midrand, South AfricaReported employees: 11-50 | HQ not recorded; location: Midrand, South Africa | 11-50 | Exact match | 25 contacts → |
“1Stream is a South African technology company providing CX solutions that are driven by AI.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | HQ: HQ not recorded; location: Pretoria, South AfricaReported employees: 51-200 | HQ not recorded; location: Pretoria, South Africa | 51-200 | Exact match | 21 contacts → |
“Every business wants to maximize sales and customer satisfaction levels.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | HQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 11-50 | HQ not recorded; location: Cape Town, South Africa | 11-50 | Exact match | 21 contacts → |
“CLEVVA specializes in Virtual Agents.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | HQ: HQ not recorded; location: Durban, South AfricaReported employees: 11-50 | HQ not recorded; location: Durban, South Africa | 11-50 | Exact match | 16 contacts → |
“NeuralStream Automations is a next-generation technology company specializing in Intelligent Process Automation (iPA), AI, ML, and Agentic AI solutions.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | HQ: HQ not recorded; location: Sandton Johannesburg, South AfricaReported employees: 11-50 | HQ not recorded; location: Sandton Johannesburg, South Africa | 11-50 | Exact match | 12 contacts → |
“Get more efficiency, customers, turnover, leads, CRM and leads for your business all through the convenience of digital messaging and Artificial Intelligence.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 11-50 | HQ not recorded; location: Johannesburg, South Africa | 11-50 | Exact match | 11 contacts → |
“Founded in 2023, Nineteen58 is building the future of work through technology that scales human connection.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 11-50 | HQ not recorded; location: Johannesburg, South Africa | 11-50 | Exact match | 11 contacts → |
“At X-idian, we transform how our clients serve their customers.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | HQ: HQ not recorded; location: Pretoria, South AfricaReported employees: 11-50 | HQ not recorded; location: Pretoria, South Africa | 11-50 | Exact match | 10 contacts → |
“Cloud Contact Centre Solutions & Service Provider specialising in Cloud Communications, Chatbots and Analytics” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | HQ: HQ not recorded; location: Umhlanga, South AfricaReported employees: 1-10 | HQ not recorded; location: Umhlanga, South Africa | 1-10 | Exact match | 9 contacts → |
“CX Experts is a full-service Customer Experience consulting firm and South Africa’s #1 Zendesk Partner.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 201-500 | HQ not recorded; location: Johannesburg, South Africa | 201-500 | Exact match | 9 contacts → |
“We’re real people, backed by the latest AI tech, here to help your employees or customers with their everyday challenges.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | HQ: HQ not recorded; location: East London, South AfricaReported employees: 1-10 | HQ not recorded; location: East London, South Africa | 1-10 | Exact match | 8 contacts → |
“APPIMATE is an Artificial Intelligence (AI) Technology Company specialising in Consumer Software Products, Services and Enterprise Solutions.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 11-50 | HQ not recorded; location: Johannesburg, South Africa | 11-50 | Exact match | 7 contacts → |
“In the fast-paced, ever-evolving business landscape, Coligo stands tall as a global industry and market leader in Customer Experience Management.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 140 company matches
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Contact center AI companies: dataset insights
September 1, 2026These summaries describe recorded coverage in this saved dataset. Coverage describes records in RevenueBase, rather than a census of every business in this market.
Reported company sizes
140 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
Coverage describes records in RevenueBase, rather than a census of every business in this market.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: September 1, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Contact center AI companies by metro
Questions about this company list
What does Exact match mean for contact center AI companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many contact center AI companies did RevenueBase find based in South Africa?
The saved snapshot records 140 matching company records, 3,485 tracked contacts and 935 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: September 1, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
Contact center AI companies by geography
- Contact center AI companies based in the United States
- Contact center AI companies based in the United Kingdom
- Contact center AI companies based in Brazil
- Contact center AI companies based in Canada
- Contact center AI companies based in Germany
- Contact center AI companies based in Australia
- Contact center AI companies based in Spain
- Contact center AI companies based in France
- Contact center AI companies based in the Netherlands
- Contact center AI companies based in Mexico
- Contact center AI companies based in Italy
- Contact center AI companies based in Argentina
Cite this list
RevenueBase Data Team. Top 25 contact center AI companies based in South Africa. Snapshot: September 1, 2026. https://revenuebase.ai/companies/contact-center-ai-companies/south-africa.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
More company lists
- All company lists
- Lists by location
- Lists A-Z
- New lists
- Contact center AI companies based in the United States
- Contact center AI companies based in the United Kingdom
- Contact center AI companies based in Brazil
- Contact center AI companies based in Canada
- Contact center AI companies based in Germany
- Contact center AI companies based in Australia
Company intelligence · public preview
Top 25 contact center AI companies based in South Africa
RevenueBase records 140 matching company records for contact center AI companies based in South Africa, with 3,485 tracked contacts and 935 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: September 1, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 contact center AI companies based in South Africa
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | HQ: HQ not recorded; location: Durban, South AfricaReported employees: 1,001-5,000 | HQ not recorded; location: Durban, South Africa | 1,001-5,000 | Exact match | 1,448 contacts → |
“One voice – let us be your voice.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | HQ: HQ not recorded; location: Umhlanga, South AfricaReported employees: 501-1,000 | HQ not recorded; location: Umhlanga, South Africa | 501-1,000 | Exact match | 524 contacts → |
“ConnexAI is an award-winning full stack Agentic AI platform.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | HQ: HQ not recorded; location: Durban, South AfricaReported employees: 201-500 | HQ not recorded; location: Durban, South Africa | 201-500 | Exact match | 82 contacts → |
“Ec3 is renowned for high touch, contact center outsourcing augmenting talent with AI solutions that improve CX, Sales and Retention solutions.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | HQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 51-200 | HQ not recorded; location: Cape Town, South Africa | 51-200 | Exact match | 66 contacts → |
“Globally, in more than 100 top brands, Genii has been trusted to unleash the transformative power of Interaction Intelligence by unlocking the patterns hidden deep within their…” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | HQ: HQ not recorded; location: Midrand, South AfricaReported employees: 51-200 | HQ not recorded; location: Midrand, South Africa | 51-200 | Exact match | 53 contacts → |
“TForge is a premier provider of cutting-edge contact centre technologies, proudly serving nearly 400 clients with a collective workforce exceeding agents.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | HQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 11-50 | HQ not recorded; location: Cape Town, South Africa | 11-50 | Exact match | 51 contacts → |
“Handle high volume, repetitive queries instantly with Cue.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | HQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 501-1,000 | HQ not recorded; location: Cape Town, South Africa | 501-1,000 | Exact match | 51 contacts → |
“Socialbear® is the global leader in AI + Human 🤖 Customer Support and Community Management - powering support for the world’s largest brands.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | HQ: HQ not recorded; location: Bryanston, South AfricaReported employees: 51-200 | HQ not recorded; location: Bryanston, South Africa | 51-200 | Exact match | 50 contacts → |
“Smartz Solutions is the disruptor reshaping the contact center landscape.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 51-200 | HQ not recorded; location: Johannesburg, South Africa | 51-200 | Exact match | 38 contacts → |
“For two decades, Helm has designed best-across-class intelligent products and services that have helped Africa’s biggest brands turn complex customer realities into simple…” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | HQ: HQ not recorded; location: Randburg, South AfricaReported employees: 11-50 | HQ not recorded; location: Randburg, South Africa | 11-50 | Exact match | 38 contacts → |
“Tegsoft is a Contact Center solution both running as on-prem and cloud SaaS, that offers omnichannel customer experience management over communication channels such as phone…” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | HQ: HQ not recorded; location: Pinelands, South AfricaReported employees: 51-200 | HQ not recorded; location: Pinelands, South Africa | 51-200 | Exact match | 35 contacts → |
“Zailab is a next-generation CCaaS platform that transforms customer interactions through the power of attentive listening.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | HQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 11-50 | HQ not recorded; location: Cape Town, South Africa | 11-50 | Exact match | 27 contacts → |
“At rather.chat, we're all about improving customer engagement.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 11-50 | HQ not recorded; location: Johannesburg, South Africa | 11-50 | Exact match | 26 contacts → |
“MoData digitises businesses by utilising innovative digital solutions to gain market share for our customers.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | HQ: HQ not recorded; location: Midrand, South AfricaReported employees: 11-50 | HQ not recorded; location: Midrand, South Africa | 11-50 | Exact match | 25 contacts → |
“1Stream is a South African technology company providing CX solutions that are driven by AI.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | HQ: HQ not recorded; location: Pretoria, South AfricaReported employees: 51-200 | HQ not recorded; location: Pretoria, South Africa | 51-200 | Exact match | 21 contacts → |
“Every business wants to maximize sales and customer satisfaction levels.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | HQ: HQ not recorded; location: Cape Town, South AfricaReported employees: 11-50 | HQ not recorded; location: Cape Town, South Africa | 11-50 | Exact match | 21 contacts → |
“CLEVVA specializes in Virtual Agents.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | HQ: HQ not recorded; location: Durban, South AfricaReported employees: 11-50 | HQ not recorded; location: Durban, South Africa | 11-50 | Exact match | 16 contacts → |
“NeuralStream Automations is a next-generation technology company specializing in Intelligent Process Automation (iPA), AI, ML, and Agentic AI solutions.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | HQ: HQ not recorded; location: Sandton Johannesburg, South AfricaReported employees: 11-50 | HQ not recorded; location: Sandton Johannesburg, South Africa | 11-50 | Exact match | 12 contacts → |
“Get more efficiency, customers, turnover, leads, CRM and leads for your business all through the convenience of digital messaging and Artificial Intelligence.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 11-50 | HQ not recorded; location: Johannesburg, South Africa | 11-50 | Exact match | 11 contacts → |
“Founded in 2023, Nineteen58 is building the future of work through technology that scales human connection.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 11-50 | HQ not recorded; location: Johannesburg, South Africa | 11-50 | Exact match | 11 contacts → |
“At X-idian, we transform how our clients serve their customers.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | HQ: HQ not recorded; location: Pretoria, South AfricaReported employees: 11-50 | HQ not recorded; location: Pretoria, South Africa | 11-50 | Exact match | 10 contacts → |
“Cloud Contact Centre Solutions & Service Provider specialising in Cloud Communications, Chatbots and Analytics” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | HQ: HQ not recorded; location: Umhlanga, South AfricaReported employees: 1-10 | HQ not recorded; location: Umhlanga, South Africa | 1-10 | Exact match | 9 contacts → |
“CX Experts is a full-service Customer Experience consulting firm and South Africa’s #1 Zendesk Partner.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 201-500 | HQ not recorded; location: Johannesburg, South Africa | 201-500 | Exact match | 9 contacts → |
“We’re real people, backed by the latest AI tech, here to help your employees or customers with their everyday challenges.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | HQ: HQ not recorded; location: East London, South AfricaReported employees: 1-10 | HQ not recorded; location: East London, South Africa | 1-10 | Exact match | 8 contacts → |
“APPIMATE is an Artificial Intelligence (AI) Technology Company specialising in Consumer Software Products, Services and Enterprise Solutions.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | HQ: HQ not recorded; location: Johannesburg, South AfricaReported employees: 11-50 | HQ not recorded; location: Johannesburg, South Africa | 11-50 | Exact match | 7 contacts → |
“In the fast-paced, ever-evolving business landscape, Coligo stands tall as a global industry and market leader in Customer Experience Management.” Recorded description excerpt · September 1, 2026Open company data in RevenueBase ↗Free signup required. | |||||
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Contact center AI companies: dataset insights
September 1, 2026These summaries describe recorded coverage in this saved dataset. Coverage describes records in RevenueBase, rather than a census of every business in this market.
Reported company sizes
140 records in the displayed employee bands.
0 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
Coverage describes records in RevenueBase, rather than a census of every business in this market.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: September 1, 2026.
Publisher-reported method study
The published RevenueBase SmartSearch benchmark
86% good or better at Exact
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. It reports 86% of Exact matches judged good or better, and 77% for a 240-pair sample of one- or two-word categories. This evaluates the method across study queries rather than auditing this individual list.
Read the study and full methodology ↗RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Contact center AI companies by metro
Questions about this company list
What does Exact match mean for contact center AI companies?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many contact center AI companies did RevenueBase find based in South Africa?
The saved snapshot records 140 matching company records, 3,485 tracked contacts and 935 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: September 1, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
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Cite this list
RevenueBase Data Team. Top 25 contact center AI companies based in South Africa. Snapshot: September 1, 2026. https://revenuebase.ai/companies/contact-center-ai-companies/south-africa.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
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