Company lists · Data refreshed September 2026

Top 25 Contact center AI companies based in Canada

Name: Contact center AI companies based in Canada
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 583 companies tracked

RevenueBase identified 583 contact center AI companies headquartered in Canada as of September 2026 and tracks 8,127 professional contacts across them, including 1,411 with verified work emails and 835 with mobile numbers. Toronto is the largest hub.

This list covers contact center AI companies headquartered in Canada, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

583Companies

8,127Contacts tracked

1,411Verified emails

835Mobile numbers

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The 25 largest contact center AI companies based in Canada

Ranked by team size

Top 25 of 583 contact center AI companies based in Canada, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to contact center AI companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Gexel Telecom	Strong evidence	Trois-Rivieres, QC, Canada	501-1,000	584 contacts →
	Strong evidence “GEXEL est un centre de contact clients fondé en 1998 et dont le siège social est au Québec.” Source: RevenueBase Database · checked Sep 1, 2026
2	Blue Ocean Contact Centers	Strong evidence	Halifax, NS, Canada	501-1,000	370 contacts →
	Strong evidence “Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality…” Source: RevenueBase Database · checked Sep 1, 2026
3	ADA CX	Partial evidence	Toronto, ON, Canada	201-500	360 contacts →
	Partial evidence “With more than 550 AI agents deployed globally, Ada is the trusted leader in agentic customer experience.” Source: RevenueBase Database · checked Sep 1, 2026
4	Atelka	Indirect evidence	Fredericton, NB, Canada	1,001-5,000	328 contacts →
	Indirect evidence “Atelka Enterprise Inc.(“Atelka”),is now ttec.” Source: RevenueBase Database · checked Sep 1, 2026
5	Optima Communications International	Strong evidence	Montreal, QC, Canada	501-1,000	302 contacts →
	Strong evidence “Optima Communications International (OCI) is a Canadian contact center outsourcing provider specializing in regulated and complex industries, including utilities, financial…” Source: RevenueBase Database · checked Sep 1, 2026
6	Innovative Vision	Strong evidence	Toronto, ON, Canada	201-500	201 contacts →
	Strong evidence “Founded in 2002, Innovative Vision is a marketing technology firm specializing in contact centre BPO.” Source: RevenueBase Database · checked Sep 1, 2026
7	Gochat247	Partial evidence	Mississauga, ON, Canada	501-1,000	191 contacts →
	Partial evidence “We at Go Chat247, we're constantly exploring ways to help you enhance your customer experience through AI.” Source: RevenueBase Database · checked Sep 1, 2026
8	The Sydney Call Centre	Partial evidence	Sydney, NS, Canada	1,001-5,000	185 contacts →
	Partial evidence “At The Sydney Call Centre Inc.(SCC), we redefine excellence in the realms of Business Process Outsourcing (BPO) and Information and Communications Technology (ICT).” Source: RevenueBase Database · checked Sep 1, 2026
9	Replicant	Strong evidence	Toronto, ON, Canada	51-200	182 contacts →
	Strong evidence “AI that contact centers love” Source: RevenueBase Database · checked Sep 1, 2026
10	Laivly	Strong evidence	Winnipeg, MB, Canada	51-200	152 contacts →
	Strong evidence “Laivly helps the world’s leading brands operationalize AI in the contact center with the help of Sidd, our AI platform.” Source: RevenueBase Database · checked Sep 1, 2026
11	Botpress	Partial evidence	Montreal, QC, Canada	51-200	121 contacts →
	Partial evidence “Botpress is the enterprise-grade AI agent platform for customer support.” Source: RevenueBase Database · checked Sep 1, 2026
12	Computer Talk Technology INC	Strong evidence	Markham, ON, Canada	51-200	100 contacts →
	Strong evidence “ComputerTalk's ice is a native Microsoft Teams contact center solution.” Source: RevenueBase Database · checked Sep 1, 2026
13	Upstream Works Software	Strong evidence	Woodbridge, ON, Canada	51-200	84 contacts →
	Strong evidence “Upstream Works provides best-in-class Omnichannel Contact Center software to increase customer engagement and agent success.” Source: RevenueBase Database · checked Sep 1, 2026
14	Matador	Partial evidence	Montreal, Canada	51-200	83 contacts →
	Partial evidence “Matador is the omnichannel AI platform built for modern dealerships.” Source: RevenueBase Database · checked Sep 1, 2026
15	Voiceflow	Partial evidence	Toronto, ON, Canada	201-500	83 contacts →
	Partial evidence “The leading enterprise platform to build AI Agents for Customer Service - used by businesses from scaling startups to the Fortune 500.” Source: RevenueBase Database · checked Sep 1, 2026
16	Stafford Communications Group	Strong evidence	Rothesay, NB, Canada	51-200	82 contacts →
	Strong evidence “Tech-Enabled Outsourcing Experts for Your Contact Center Needs Premier NX (formerly Stafford Communications) provides world-class contact center outsourcing services globally…” Source: RevenueBase Database · checked Sep 1, 2026
17	7x Powered Group	Strong evidence	Calgary, AB, Canada	201-500	78 contacts →
	Strong evidence “We design, build and operate the worlds best contact centre experiences.” Source: RevenueBase Database · checked Sep 1, 2026
18	Softel Communications INC	Strong evidence	Montreal, Canada	51-200	73 contacts →
	Strong evidence “SOFTEL is a global technology solutions provider specializing in enterprise communications, contact center transformation, and AI-driven customer experience.” Source: RevenueBase Database · checked Sep 1, 2026
19	ONE Contact INC	Indirect evidence	Toronto, ON, Canada	51-200	65 contacts →
	Indirect evidence “At the core of our operation is a singular, unwavering commitment: place the customer at the heart of every interaction.” Source: RevenueBase Database · checked Sep 1, 2026
20	Star Telecom	Indirect evidence	Richmond Hill, ON, Canada	51-200	62 contacts →
	Indirect evidence “Star Telecom is a Cloud Communications and Customer Experience solutions provider based in Toronto, Canada with customers spanning North America and Europe.” Source: RevenueBase Database · checked Sep 1, 2026
21	Mantra Digital INC	Partial evidence	Vancouver, BC, Canada	51-200	61 contacts →
	Partial evidence “Mantra is the parent company behind Meera.ai, an AI-powered texting platform that helps sales and admissions teams reach leads faster, qualify them with human-like conversations…” Source: RevenueBase Database · checked Sep 1, 2026
22	Net2phone Canada	Partial evidence	Ottawa, ON, Canada	51-200	54 contacts →
	Partial evidence “net2phone is a business communication solutions provider focused on optimizing customer experiences through AI-powered platforms.” Source: RevenueBase Database · checked Sep 1, 2026
23	simplyask.ai	Indirect evidence	Toronto, ON, Canada	51-200	53 contacts →
	Indirect evidence “SimplyAsk helps organizations optimize business processes and integrate new technologies into their operations.” Source: RevenueBase Database · checked Sep 1, 2026
24	Call Center Guys	Indirect evidence	Fredericton, NB, Canada	51-200	47 contacts →
	Indirect evidence “Customer experience of things is what we’re all about.” Source: RevenueBase Database · checked Sep 1, 2026
25	Copilot AI	Partial evidence	Vancouver, BC, Canada	51-200	42 contacts →
	Partial evidence “Leveraging the power of AI and social selling, CoPilot AI helps sales teams, recruiters, agencies, and more find high-quality leads, engage them at scale, and convert them to…” Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center AI companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names contact center AI companies.
Partial evidence: Its own public description names part of contact center AI companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name contact center AI companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 583 contact center AI companies based in Canada

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Contact center AI companies based in Canada at a glance

As of Sep 1, 2026

17.4%Verified-email coverage

10.3%Mobile-number coverage

13.9Average contacts per company

1-10Median size (employees)

32.4%Largest-city concentration · Toronto

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

382

11-50

127

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center AI companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Canada whose own description of what they do matches “contact center AI companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center AI companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among contact center AI companies, and records with no verified work email. Companies headquartered outside Canada are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 1,411 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact center AI companies by metro

Contact center AI companies in Toronto189
Contact center AI companies in Montreal65
Contact center AI companies in Vancouver50
Contact center AI companies in Ottawa25

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center AI companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center AI companies are there based in Canada?

RevenueBase identified 583 contact center AI companies headquartered in Canada as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Gexel Telecom, headquartered in Trois-Rivieres, tops this list with the largest team on record.

Which city has the most contact center AI companies?

Toronto leads with 189 headquartered companies, followed by Montreal (65) and Vancouver (50).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 1,411 verified decision-maker contacts tracked across these 583 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.