Company lists · Data refreshed September 2026

Top 25 Contact center AI companies based in Brazil

Name: Contact center AI companies based in Brazil
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 786 companies tracked

RevenueBase identified 786 contact center AI companies headquartered in Brazil as of September 2026 and tracks 123,347 professional contacts across them, including 13,330 with verified work emails and 2,782 with mobile numbers. Sao Paulo is the largest hub.

This list covers contact center AI companies headquartered in Brazil, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

786Companies

123,347Contacts tracked

13,330Verified emails

2,782Mobile numbers

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The 25 largest contact center AI companies based in Brazil

Ranked by team size

Top 25 of 786 contact center AI companies based in Brazil, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to contact center AI companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Genesys	Indirect evidence	Sao Paulo, Brazil	5,001-10,000	7,402 contacts →
	Indirect evidence “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Source: RevenueBase Database · checked Sep 1, 2026
2	TMKT	Strong evidence	Poa, Brazil	5,001-10,000	3,320 contacts →
	Strong evidence “A TMKT é uma empresa de Contact Center que foi fundada em 1991 e se tornou uma referência no mercado de Customer Experience (CX).” Source: RevenueBase Database · checked Sep 1, 2026
3	VGX Contact Center	Indirect evidence	Belo Horizonte, Brazil	1,001-5,000	2,938 contacts →
	Indirect evidence “A VGX, é uma empresa 100% brasileira, com 13 anos de atuação e mais de 5.100 colaboradores, consolidada como referência em soluções de Customer Experience,Cobrança, Atendimento…” Source: RevenueBase Database · checked Sep 1, 2026
4	Youtility Center DO Brasil	Partial evidence	Barra Mansa, Brazil	1,001-5,000	924 contacts →
	Partial evidence “A Youtility Center do Brasil faz parte do “Gruppo Distribuzione Spa”, com sede na Itália desde 1998.” Source: RevenueBase Database · checked Sep 1, 2026
5	Mundiale	Indirect evidence	Belo Horizonte, Brazil	501-1,000	822 contacts →
	Indirect evidence “Inteligência Artificial que entende seu negócio: Atendimento, vendas e cobrança pelo WhatsApp para escalar seus resultados.” Source: RevenueBase Database · checked Sep 1, 2026
6	Vector	Strong evidence	Fortaleza, Brazil	1,001-5,000	700 contacts →
	Strong evidence “A VECTOR SERVIÇOS é uma empresa especializada na criação, implantação e gestão de serviços de Contact Center.” Source: RevenueBase Database · checked Sep 1, 2026
7	Abai Brasil	Indirect evidence	Barueri, Brazil	1,001-5,000	528 contacts →
	Indirect evidence “A ABAI é uma empresa espanhola focada em ajudar outras organizações a gerenciar de forma eficaz o relacionamento com seus clientes por meio da terceirização de processos e da…” Source: RevenueBase Database · checked Sep 1, 2026
8	Home Agent	Indirect evidence	Sao Paulo, Brazil	201-500	468 contacts →
	Indirect evidence “A HOME AGENT S.A.” Source: RevenueBase Database · checked Sep 1, 2026
9	Central 24 Horas	Strong evidence	Aracaju, Brazil	201-500	280 contacts →
	Strong evidence “Call / Contact Center Comunicações Unificadas & Colaboração Infraestrutura em TIC Painel Indicador de Performance - informações em tempo real 24x7 para sua gestão Call /Call /…” Source: RevenueBase Database · checked Sep 1, 2026
10	TLD Teledata Tecnologia EM Conectividade	Strong evidence	Barueri Sp, Brazil	201-500	261 contacts →
	Strong evidence “Desde 1987 a TELEDATA é referência em soluções para contact center, conectando empresas e clientes com tecnologias omnichannel.” Source: RevenueBase Database · checked Sep 1, 2026
11	Exsen Atende	Strong evidence	Barueri, Brazil	501-1,000	171 contacts →
	Strong evidence “Somos um Contact Center especializado em conectar empresas e consumidores com eficiência, empatia e segurança.” Source: RevenueBase Database · checked Sep 1, 2026
12	UNEAR	Indirect evidence	Sao Paulo, Brazil	501-1,000	135 contacts →
	Indirect evidence “Somos uma empresa 100% brasileira com mais de uma década de expertise em inteligência aplicada no relacionamento entre empresas e seus clientes.” Source: RevenueBase Database · checked Sep 1, 2026
13	2cx	Indirect evidence	Sao Paulo, Brazil	201-500	134 contacts →
	Indirect evidence “A 2CX é o resultado da fusão entre duas empresas renomadas, Callflex e VoxAge.” Source: RevenueBase Database · checked Sep 1, 2026
14	55pbx Telecom E Pabx NA Nuvem	Partial evidence	Sao Paulo, Brazil	51-200	119 contacts →
	Partial evidence “A 55PBX é uma solução completa de central telefônica na nuvem (CCaaS), com oferta de números 0800, 4003 e locais para otimizar o atendimento e vendas.” Source: RevenueBase Database · checked Sep 1, 2026
15	CORU	Indirect evidence	Sao Paulo, Brazil	51-200	115 contacts →
	Indirect evidence “Transformamos las finanzas con IA.” Source: RevenueBase Database · checked Sep 1, 2026
16	LIGO	Indirect evidence	Sao Paulo, Brazil	51-200	102 contacts →
	Indirect evidence “A Ligo é a parceira ideal para empresas que desejam transformar a maneira como se relacionam com seus prospects e clientes.” Source: RevenueBase Database · checked Sep 1, 2026
17	Colmeia	Indirect evidence	Sao Paulo, Brazil	51-200	94 contacts →
	Indirect evidence “A ColmeIA impulsiona negócios por meio de conversas inteligentes.” Source: RevenueBase Database · checked Sep 1, 2026
18	NEW WAY	Indirect evidence	Bauru, Brazil	51-200	94 contacts →
	Indirect evidence “A New Way é uma empresa especializada em tecnologia, inovação, inteligência e relacionamento.” Source: RevenueBase Database · checked Sep 1, 2026
19	GVP	Indirect evidence	Barueri, Brazil	51-200	94 contacts →
	Indirect evidence “Sobre a GVP digital – Empresa nacional com sede em São Paulo, a GVP foi fundada em 2002 com o objetivo de oferecer soluções de tecnologia para auxiliar a comunicação entre…” Source: RevenueBase Database · checked Sep 1, 2026
20	Smarters	Indirect evidence	Sao Paulo, Brazil	51-200	93 contacts →
	Indirect evidence “We are a Conversational Marketing company that develops conversational agents for Messenger, WhatsApp and Instagram with the mission of making our lives smarter.” Source: RevenueBase Database · checked Sep 1, 2026
21	Cvortex	Indirect evidence	Uberlandia, Brazil	51-200	92 contacts →
	Indirect evidence “cVortex é uma solução de atendimento omnichannel com IA que garante o histórico do cliente em um só lugar, de maneira simples e descomplicada que oferece a melhor experiência…” Source: RevenueBase Database · checked Sep 1, 2026
22	Quality Contact Center	Strong evidence	Taboao Da Serra, Brazil	501-1,000	88 contacts →
	Strong evidence “A Quality Contact Center ® é formada por uma equipe de talentos altamente qualificados compondo uma cultura com a marca da inovação e da agilidade, apontando sempre “para o foco…” Source: RevenueBase Database · checked Sep 1, 2026
23	Callflex	Indirect evidence	Sao Paulo, Brazil	51-200	85 contacts →
	Indirect evidence “Ganhamos tempo para empresas que se relacionam com os clientes ao reduzir custos e aumentar produtividade desde 2007.” Source: RevenueBase Database · checked Sep 1, 2026
24	Centribal	Partial evidence	Rio De Janeiro, Brazil	51-200	83 contacts →
	Partial evidence “Centribal es una plataforma de IA conversacional y proovedor de soluciones que proporciona la tecnología y las herramientas que permiten utlizar la IA a cualquier empresa.” Source: RevenueBase Database · checked Sep 1, 2026
25	Solve4me	Indirect evidence	Votorantim, Brazil	51-200	81 contacts →
	Indirect evidence “Nossa Missão desenvolver soluções inovadoras para o mercado de atendimento ao cliente de forma eficaz, priorizando as reais necessidades e inovando com base em indicadores de…” Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: contact center AI companies. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names contact center AI companies.
Partial evidence: Its own public description names part of contact center AI companies, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name contact center AI companies. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 786 contact center AI companies based in Brazil

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Contact center AI companies based in Brazil at a glance

As of Sep 1, 2026

10.8%Verified-email coverage

2.3%Mobile-number coverage

156.9Average contacts per company

1-10Median size (employees)

34.0%Largest-city concentration · Sao Paulo

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

501

11-50

196

51-200

201-500

501-1,000

1,001-5,000

5,001-10,000

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center AI companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in Brazil whose own description of what they do matches “contact center AI companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center AI companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among contact center AI companies, and records with no verified work email. Companies headquartered outside Brazil are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 13,330 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Contact center AI companies by metro

Contact center AI companies in Sao Paulo267
Contact center AI companies in Curitiba36
Contact center AI companies in Belo Horizonte34
Contact center AI companies in Florianopolis33
Contact center AI companies in Rio De Janeiro30

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center AI companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center AI companies are there based in Brazil?

RevenueBase identified 786 contact center AI companies headquartered in Brazil as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Genesys, headquartered in Sao Paulo, tops this list with the largest team on record.

Which city has the most contact center AI companies?

Sao Paulo leads with 267 headquartered companies, followed by Curitiba (36) and Belo Horizonte (34).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 13,330 verified decision-maker contacts tracked across these 786 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.