Company lists · Data refreshed October 2026

Top 25 Contact center AI companies worldwide

Name: Contact center AI companies worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Oct 1, 2026 21,041 companies tracked

RevenueBase identified 21,041 company matches for contact center AI companies worldwide as of October 2026 and tracks 1,117,253 professional contacts across them, including 251,352 with verified work emails. The United States is the largest market and London the largest hub.

This list covers company matches for contact center AI companies worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed October 1, 2026. Country and city lists for contact center AI companies follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Oct 1, 2026 How this list was built

21,041Companies

1,117,253Contacts tracked

251,352Verified emails

Explore this list → Free signup · no credit card · 500 free credits

The 25 largest contact center AI companies worldwide

Ranked by team size

Top 25 of 21,041 company matches for contact center AI companies worldwide, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Oct 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#	Company	RevenueBase SmartSearch	Headquarters	Employees	Contacts
1	Cognizant	Exact match	Teaneck, NJ, United StatesHQ recorded Oct 1, 2026	10001+	326,658 contacts →
	Exact match “Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
2	Concentrix	Exact match	Newark, CA, United StatesHQ recorded Oct 1, 2026	10001+	148,042 contacts →
	Exact match “We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
3	Atento	Exact match	Madrid, MexicoHQ recorded Oct 1, 2026	10001+	77,129 contacts →
	Exact match “We are one of the world's largest global providers of customer relationship management and business transformation outsourcing (CRM/BTO) services and industry leaders in Latin…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
4	TTEC	Exact match	Austin, TX, United StatesHQ recorded Oct 1, 2026	10001+	26,420 contacts →
	Exact match “We’re TTEC (pronounced t.tec).” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
5	HGS	Exact match	Chicago, IL, United StatesHQ recorded Oct 1, 2026	10001+	24,115 contacts →
	Exact match “HGS is a global provider of technology, AI, and business services, helping organizations transform with confidence.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
6	Publicis Sapient	Exact match	Boston, MA, United StatesHQ recorded Oct 1, 2026	10001+	20,235 contacts →
	Exact match “Publicis Sapient is a technology company that provides enterprise AI platforms and services.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
7	AEC	Exact match	Belo Horizonte, BrazilHQ recorded Oct 1, 2026	10001+	20,095 contacts →
	Exact match “A AeC é apontada consistentemente como a líder brasileira na entrega de soluções de experiência do cliente e gestão de processos terceirizados.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
8	IQOR	Exact match	Fort Lauderdale, FL, United StatesHQ recorded Oct 1, 2026	10001+	17,310 contacts →
	Exact match “iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
9	Startek	Exact match	Denver, United StatesHQ recorded Oct 1, 2026	10001+	14,976 contacts →
	Exact match “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
10	NICE	Exact match	Hoboken, NJ, United StatesHQ recorded Oct 1, 2026	5,001-10,000	10,721 contacts →
	Exact match “NiCE is transforming the world with AI that puts people first.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
11	RWS Group	Exact match	Maidenhead, United KingdomHQ recorded Oct 1, 2026	5,001-10,000	9,843 contacts →
	Exact match “Welcome to RWS!” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
12	Intouchcx	Exact match	Winnipeg, MB, CanadaHQ recorded Oct 1, 2026	10001+	8,992 contacts →
	Exact match “We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
13	Valuelabs	Exact match	Hyderabad, United StatesHQ recorded Oct 1, 2026	5,001-10,000	8,506 contacts →
	Exact match “Founded in 1997, ValueLabs is a global Agentic AI services company.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
14	24 7.ai	Exact match	Campbell, CA, United StatesHQ recorded Oct 1, 2026	10001+	8,461 contacts →
	Exact match “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
15	Ison Xperiences	Exact match	Dubai, United Arab EmiratesHQ recorded Oct 1, 2026	10001+	7,986 contacts →
	Exact match “Say hAI to iSON!” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
16	Genesys	Exact match	Menlo Park, CA, United StatesHQ recorded Oct 1, 2026	5,001-10,000	7,347 contacts →
	Exact match “Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
17	Zendesk	Exact match	San Francisco, CA, United StatesHQ recorded Oct 1, 2026	5,001-10,000	6,628 contacts →
	Exact match “Move beyond deflection.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
18	Ringcentral	Exact match	Belmont, CA, United StatesHQ recorded Oct 1, 2026	5,001-10,000	6,431 contacts →
	Exact match “RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
19	Pegasystems	Exact match	Waltham, MA, United StatesHQ recorded Oct 1, 2026	5,001-10,000	6,319 contacts →
	Exact match “Pega provides the leading AI-powered platform for enterprise transformation.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
20	Turkcell Global Bilgi	Exact match	Beyoglu, TürkiyeHQ recorded Oct 1, 2026	10001+	6,167 contacts →
	Exact match “Bir Turkcell grup şirketi olarak yılında kurulduğumuzda amacımız hep eşsiz bir müşteri deneyimi yaşatmaktı.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
21	Fusion CX	Exact match	Norcross, GA, United StatesHQ recorded Oct 1, 2026	10001+	4,785 contacts →
	Exact match “At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
22	Uipath	Exact match	New York, NY, United StatesHQ recorded Oct 1, 2026	1,001-5,000	4,698 contacts →
	Exact match “UiPath develops AI technology that mirrors human intelligence with ever-increasing sophistication, transforming how businesses operate, innovate, and compete.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
23	Call Center Services International	Exact match	San Diego, CA, United StatesHQ recorded Oct 1, 2026	1,001-5,000	4,561 contacts →
	Exact match “CCSI specializes in high‑performance, cost‑efficient contact center solutions supported by a world‑class bilingual workforce and state‑of‑the‑art infrastructure in Mexico.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
24	Sprinklr	Exact match	New York, NY, United StatesHQ recorded Oct 1, 2026	1,001-5,000	4,513 contacts →
	Exact match “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase
25	Verint	Exact match	Melville, NY, United StatesHQ recorded Oct 1, 2026	5,001-10,000	3,852 contacts →
	Exact match “Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.” Recorded in the RevenueBase company graph · Oct 1, 2026 · View company records in RevenueBase

RevenueBase SmartSearch

Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.

This list uses Exact for “contact center AI companies”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.

Showing 25 of 21,041 contact center AI companies worldwide

See the full list, filter by size, metro and specialty, and access 251,352 tracked professional contacts with verified work emails. Direct dials are available where recorded.

Free signup · no credit card

View the full list →

Contact center AI companies worldwide at a glance

As of Oct 1, 2026

22.5%Verified-email coverage

53.1Average contacts per company

1-10Median size (employees)

2.6%Largest-city concentration · London

Oct 1, 2026Page data refreshed

Companies by employee count

1-10

13,298

11-50

5,217

51-200

1,556

201-500

470

501-1,000

216

1,001-5,000

187

5,001-10,000

10001+

Email recency is reported on each country list linked below.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
Coverage: Every country. Country and city lists for contact center AI companies are linked below.
What qualifies: Company records worldwide whose business descriptions match “contact center AI companies” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch: Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview: The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality: RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every displayed company carries at least one verified work email. RevenueBase tracks 251,352 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on October 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context: Company records and descriptions can change. Check the company's website for its current services and locations.

Contact center AI companies by location

118 lists · largest first

Every Contact center AI companies list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “contact center AI companies”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many contact center AI companies are there worldwide?

RevenueBase identified 21,041 company matches for contact center AI companies worldwide as of October 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Cognizant tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which country has the most contact center AI companies?

The United States leads with 3,602 companies, followed by India (1,997) and the United Kingdom (987). Every contact center AI companies list by country and city is linked on this page.

Which city has the most contact center AI companies?

London leads with 538 company records, followed by Bangalore (333) and San Francisco (281).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 251,352 professional contacts with verified work emails tracked across these 21,041 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on October 1, 2026.

Ready to reach these companies? Verified emails and direct dials for all 21,041 contact center AI companies worldwide. Start with a free account, no credit card.

Download this list →

Related lists

Browse the directory

About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.