Company lists · Data refreshed September 2026

Top 25 Contact center AI companies based in Germany

RevenueBase identified 473 contact center AI companies headquartered in Germany as of September 2026 and tracks 6,810 professional contacts across them, including 2,078 with verified work emails and 521 with mobile numbers. Berlin is the largest hub.

This list covers contact center AI companies headquartered in Germany, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review
473Companies
6,810Contacts tracked
2,078Verified emails
521Mobile numbers
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The 25 largest contact center AI companies based in Germany

Ranked by team size
Top 25 of 473 contact center AI companies based in Germany, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to contact center AI companies: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceFrankfurt Am Main, Germany501-1,0001,225 contacts →

Partial evidence

“Kore.ai, a leader in enterprise AI, accelerates business outcomes from AI with agentic AI applications built on the industry-leading Kore.ai Agent Platform.”

Source: RevenueBase Database · checked Sep 1, 2026
2Partial evidenceBerlin, Germany501-1,000807 contacts →

Partial evidence

“The collaborative, AI-powered platform for customer conversations.”

Source: RevenueBase Database · checked Sep 1, 2026
3Partial evidenceMunich, Germany201-500427 contacts →

Partial evidence

“Parloa empowers global enterprises to build, train and manage agentic AI solutions for premier customer experiences.”

Source: RevenueBase Database · checked Sep 1, 2026
4Indirect evidenceGilching, Germany501-1,000421 contacts →

Indirect evidence

“Content Guru is a leading global cloud Customer Experience (CX) technology provider and the only ‘challenger’ named in the 2025 Gartner® CCaaS Magic Quadrant™’.”

Source: RevenueBase Database · checked Sep 1, 2026
5Partial evidenceRostock, Germany501-1,000244 contacts →

Partial evidence

“novomind AG develops AI-powered, tailored software solutions for digital commerce and customer service across the world.”

Source: RevenueBase Database · checked Sep 1, 2026
6Partial evidenceDortmund, Germany1,001-5,000237 contacts →

Partial evidence

“AMEVIDA is one of the largest owner-managed companies in the German call center and customer care industry and is headquartered in Gelsenkirchen.”

Source: RevenueBase Database · checked Sep 1, 2026
7Indirect evidenceKarlsruhe, Germany201-500150 contacts →

Indirect evidence

“VIER rethinks customer dialogue and communication.”

Source: RevenueBase Database · checked Sep 1, 2026
8Partial evidenceBerlin, Germany51-200135 contacts →

Partial evidence

“Rasa is an enterprise platform for building and operating AI agents across chat and voice channels.”

Source: RevenueBase Database · checked Sep 1, 2026
9Indirect evidenceMunster, Germany201-500119 contacts →

Indirect evidence

“DSaF - Ihre Experten für digitalen Kundenservice.”

Source: RevenueBase Database · checked Sep 1, 2026
10Partial evidenceMunich, Germany51-20097 contacts →

Partial evidence

“Empowering Your Business to Lead with AI through Expertise You Trust At appliedAI, we specialize in creating customized AI solutions for large and medium-sized enterprises…”

Source: RevenueBase Database · checked Sep 1, 2026
11Partial evidenceBerlin, Germany51-20083 contacts →

Partial evidence

“charles is a Berlin-based Conversational AI & CRM and Meta Solution Partner.”

Source: RevenueBase Database · checked Sep 1, 2026
12Indirect evidenceBitterfeld-Wolfen, Germany201-50075 contacts →

Indirect evidence

“ja-dialog – Wir sind dein Kundenservice.”

Source: RevenueBase Database · checked Sep 1, 2026
13Indirect evidenceMonchengladbach, Germany501-1,00075 contacts →

Indirect evidence

Source: RevenueBase Database · checked Sep 1, 2026
14Partial evidenceBerlin, Germany51-20068 contacts →

Partial evidence

“Synthflow AI is an omnichannel conversational AI platform for enterprise.”

Source: RevenueBase Database · checked Sep 1, 2026
15Partial evidenceMunich, Germany51-20065 contacts →

Partial evidence

“SentiOne is a Conversational AI Platform.”

Source: RevenueBase Database · checked Sep 1, 2026
16Partial evidenceNuremberg, Germany51-20054 contacts →

Partial evidence

“Symanto is a pioneer in Human AI technology, specialising in psychology-based artificial intelligence and natural language processing.”

Source: RevenueBase Database · checked Sep 1, 2026
17Strong evidenceHamburg, Germany51-20045 contacts →

Strong evidence

“dtms is one of the leading providers of contact center solutions and customer intelligence technologies in the German-speaking region.”

Source: RevenueBase Database · checked Sep 1, 2026
18Indirect evidenceSaarbrucken, Germany51-20044 contacts →

Indirect evidence

“Kundenkommunikation einfach gemacht.”

Source: RevenueBase Database · checked Sep 1, 2026
19Indirect evidenceLangenfeld, Germany51-20036 contacts →

Indirect evidence

“CCT is leading the way in Multi-Experience customer engagement solutions.”

Source: RevenueBase Database · checked Sep 1, 2026
20Partial evidenceWurzburg, Germany11-5031 contacts →

Partial evidence

“BOTfriends GmbH aus Würzburg revolutioniert den Einsatz von AI Agents in Unternehmen.”

Source: RevenueBase Database · checked Sep 1, 2026
21Indirect evidenceBerlin, Germany11-5029 contacts →

Indirect evidence

“Meet Matterway.”

Source: RevenueBase Database · checked Sep 1, 2026
22Indirect evidenceHamburg, Germany11-5027 contacts →

Indirect evidence

“knowhere is a Hamburg agency founded in 2015 and specializing in the implementation of intelligent chatbots.”

Source: RevenueBase Database · checked Sep 1, 2026
23Indirect evidenceBerlin, Germany11-5026 contacts →

Indirect evidence

“virtualQ is the market leader in Intelligent Waiting-loop and Call-back Services.”

Source: RevenueBase Database · checked Sep 1, 2026
24Partial evidenceBerlin, Germany11-5026 contacts →

Partial evidence

“Frontnow is redefining e-commerce with AI, providing businesses with powerful pre-sales tools to maximize core KPIs and provide an in-store like shopping experience.”

Source: RevenueBase Database · checked Sep 1, 2026
25Partial evidenceCologne, Germany51-20025 contacts →

Partial evidence

“We help businesses turn AI into real results, with a complete ecosystem of solutions built for speed, security, and compliance.”

Source: RevenueBase Database · checked Sep 1, 2026

Showing 25 of 473 contact center AI companies based in Germany

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Contact center AI companies based in Germany at a glance

As of Sep 1, 2026
30.5%Verified-email coverage
7.7%Mobile-number coverage
14.4Average contacts per company
1-10Median size (employees)
19.5%Largest-city concentration · Berlin
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
311
11-50
114
51-200
26
201-500
8
501-1,000
9
1,001-5,000
3

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among contact center AI companies, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Germany whose own description of what they do matches “contact center AI companies”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names contact center AI companies), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among contact center AI companies, and records with no verified work email. Companies headquartered outside Germany are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 2,078 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names contact center AI companies, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many contact center AI companies are there based in Germany?

RevenueBase identified 473 contact center AI companies headquartered in Germany as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

kore.ai, headquartered in Frankfurt Am Main, tops this list with the largest team on record.

Which city has the most contact center AI companies?

Berlin leads with 92 headquartered companies, followed by Hamburg (27) and Munich (20).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 2,078 verified decision-maker contacts tracked across these 473 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.