Company lists · Data refreshed November 2026
Top 25 Omnichannel customer service platforms worldwide
RevenueBase identified 2,766 company matches for omnichannel customer service platforms worldwide as of November 2026 and tracks 230,277 professional contacts across them, including 99,654 with verified work emails. The United States is the largest market and Sao Paulo the largest hub.
This list covers company matches for omnichannel customer service platforms worldwide, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026. Country and city lists for omnichannel customer service platforms follow the table.
Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.
The 25 largest omnichannel customer service platforms worldwide
Ranked by team size| # | Company | Contacts | |||
|---|---|---|---|---|---|
| 1 | 95,174 contacts → | ||||
Exact match “We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 2 | 6,795 contacts → | ||||
Exact match “RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 3 | 6,716 contacts → | ||||
Exact match “When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 4 | 6,595 contacts → | ||||
Exact match “Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 5 | 4,794 contacts → | ||||
Exact match “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 6 | 3,349 contacts → | ||||
Exact match “Com uma vontade contagiante de fazer a diferença, a Contax é a única empresa do setor presente em toda a jornada de relacionamento do consumidor, com olhar humano e abordagem…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 7 | 3,282 contacts → | ||||
Exact match “is a tech company specialized in providing, and for & customer care.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 8 | 3,132 contacts → | ||||
Exact match “Sinch’s vision is to connect every business with every customer, everywhere in the world.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 9 | 2,840 contacts → | ||||
Exact match “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 10 | 2,541 contacts → | ||||
Exact match “8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 11 | 2,234 contacts → | ||||
Exact match “Actionline is dedicated to connecting brands with their customers, strengthening their presence and value at every touchpoint.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 12 | 2,072 contacts → | ||||
Exact match “Human-Led, Tech-Powered Customer Service Liveops helps enterprise brands deliver flexible customer service that builds trust, strengthens loyalty, and adapts to changing demand.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 13 | 2,052 contacts → | ||||
Exact match “We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 14 | 1,947 contacts → | ||||
Exact match “InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 15 | 1,917 contacts → | ||||
Exact match “Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 16 | 1,642 contacts → | ||||
Exact match “Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 17 | 1,639 contacts → | ||||
Exact match “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 18 | 1,628 contacts → | ||||
Exact match “DialAmerica is now Aucera.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 19 | 1,611 contacts → | ||||
Exact match “DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 20 | 1,382 contacts → | ||||
Exact match “Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 21 | 902 contacts → | ||||
Exact match “A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 22 | 871 contacts → | ||||
Exact match “The collaborative, AI-powered platform for customer conversations.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 23 | 848 contacts → | ||||
Exact match “We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 24 | 785 contacts → | ||||
Exact match “Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
| 25 | 735 contacts → | ||||
Exact match “SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.” Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase | |||||
RevenueBase SmartSearch
Describe a niche business in your own words. RevenueBase SmartSearch compares the meaning of your description with company business descriptions compiled in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit.
This list uses Exact for “omnichannel customer service platforms”. Each Exact match badge shows membership in that saved search; it is not an individual similarity score or a service-quality rating. Recorded descriptions are shown where available.
Showing 25 of 2,766 omnichannel customer service platforms worldwide
See the full list, filter by size, metro and specialty, and access 99,654 tracked professional contacts with verified work emails. Direct dials are available where recorded.
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Omnichannel customer service platforms worldwide at a glance
As of Nov 5, 2026Companies by employee count
Email recency is reported on each country list linked below.
How this list was built
The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.
- Source
- The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
- Coverage
- Every country. Country and city lists for omnichannel customer service platforms are linked below.
- What qualifies
- Company records worldwide whose business descriptions match “omnichannel customer service platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
- RevenueBase SmartSearch
- Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
- Public preview
- The public preview omits records without a verified work email. Dataset totals and geographic summaries describe the full matched records before these preview filters.
- Match quality
- RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
- Ranking
- Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
- Verification
- Every displayed company carries at least one verified work email. RevenueBase tracks 99,654 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
- Refresh
- This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
- Record context
- Company records and descriptions can change. Check the company's website for its current services and locations.
Omnichannel customer service platforms by location
21 lists · largest firstEvery Omnichannel customer service platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Omnichannel customer service platforms based in the United States434
- Omnichannel customer service platforms based in Brazil348
- Omnichannel customer service platforms based in India191
- Omnichannel customer service platforms based in the United Kingdom129
- Omnichannel customer service platforms based in France72
- Omnichannel customer service platforms based in the Netherlands70
- Omnichannel customer service platforms based in Canada68
- Omnichannel customer service platforms based in Germany67
- Omnichannel customer service platforms based in Spain48
- Omnichannel customer service platforms based in Mexico41
- Omnichannel customer service platforms based in Colombia34
- Omnichannel customer service platforms based in Italy31
- Omnichannel customer service platforms based in the United Arab Emirates31
- Omnichannel customer service platforms based in Argentina28
- Omnichannel customer service platforms based in Australia25
- Omnichannel customer service platforms based in Türkiye25
Cities
- Omnichannel customer service platforms based in Sao Paulo, Brazil108
- Omnichannel customer service platforms based in London, United Kingdom48
- Omnichannel customer service platforms based in Paris, France27
- Omnichannel customer service platforms based in Bangalore, India26
- Omnichannel customer service platforms based in San Francisco, United States25
Frequently asked
What is RevenueBase SmartSearch?
RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “omnichannel customer service platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.
How many omnichannel customer service platforms are there worldwide?
RevenueBase identified 2,766 company matches for omnichannel customer service platforms worldwide as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.
What is the largest company on this list?
Salesforce tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.
Which country has the most omnichannel customer service platforms?
The United States leads with 434 companies, followed by Brazil (348) and India (191). Every omnichannel customer service platforms list by country and city is linked on this page.
Which city has the most omnichannel customer service platforms?
Sao Paulo leads with 108 company records, followed by London (50) and Lahore (28).
How do I get contact information for these companies?
A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 99,654 professional contacts with verified work emails tracked across these 2,766 companies; direct dials are available where recorded.
How current is this list?
The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.
Ready to reach these companies? Verified emails and direct dials for all 2,766 omnichannel customer service platforms worldwide. Start with a free account, no credit card.
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About this data
RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.
More company lists
Company intelligence · public preview
Top 25 omnichannel customer service platforms worldwide
Find companies in any niche.
Describe the businesses you want in your own words. RevenueBase SmartSearch matches company descriptions by meaning.
RevenueBase records 2,766 matching company records for omnichannel customer service platforms worldwide, with 230,277 tracked contacts and 99,654 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: November 5, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 omnichannel customer service platforms worldwide
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 |  Salesforcesalesforce.comHQ: San Francisco, United StatesReported employees: 10001+ | San Francisco, United States | 10001+ | Exact match | 95,174 contacts → |
“We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 |  Ringcentralringcentral.comHQ: Belmont, United StatesReported employees: 5,001-10,000 | Belmont, United States | 5,001-10,000 | Exact match | 6,795 contacts → |
“RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 |  Afni, INCafni.comHQ: Bloomington, United StatesReported employees: 10001+ | Bloomington, United States | 10001+ | Exact match | 6,716 contacts → |
“When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 |  Twiliotwilio.comHQ: San Francisco, United StatesReported employees: 5,001-10,000 | San Francisco, United States | 5,001-10,000 | Exact match | 6,595 contacts → |
“Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 |  Sprinklrsprinklr.comHQ: New York, NY, United StatesReported employees: 1,001-5,000 | New York, NY, United States | 1,001-5,000 | Exact match | 4,794 contacts → |
“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 |  Contax S.Acontax.com.brHQ: Sao Paulo, BrazilReported employees: 10001+ | Sao Paulo, Brazil | 10001+ | Exact match | 3,349 contacts → |
“Com uma vontade contagiante de fazer a diferença, a Contax é a única empresa do setor presente em toda a jornada de relacionamento do consumidor, com olhar humano e abordagem…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 |  Covisiancovisian.comHQ: Milan, ItalyReported employees: 10001+ | Milan, Italy | 10001+ | Exact match | 3,282 contacts → |
“is a tech company specialized in providing, and for & customer care.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 |  SINCHsinch.comHQ: Stockholm, SwedenReported employees: 1,001-5,000 | Stockholm, Sweden | 1,001-5,000 | Exact match | 3,132 contacts → |
“Sinch’s vision is to connect every business with every customer, everywhere in the world.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 |  Five9five9.comHQ: San Ramon, CA, United StatesReported employees: 1,001-5,000 | San Ramon, CA, United States | 1,001-5,000 | Exact match | 2,840 contacts → |
“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 |  8x88x8.comHQ: Campbell, United StatesReported employees: 1,001-5,000 | Campbell, United States | 1,001-5,000 | Exact match | 2,541 contacts → |
“8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 |  Actionlineactionline.ioHQ: Sao Paulo, BrazilReported employees: 1,001-5,000 | Sao Paulo, Brazil | 1,001-5,000 | Exact match | 2,234 contacts → |
“Actionline is dedicated to connecting brands with their customers, strengthening their presence and value at every touchpoint.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 |  Liveops, INCliveops.comHQ: San Francisco, CA, United StatesReported employees: Not recorded | San Francisco, CA, United States | Not recorded | Exact match | 2,072 contacts → |
“Human-Led, Tech-Powered Customer Service Liveops helps enterprise brands deliver flexible customer service that builds trust, strengthens loyalty, and adapts to changing demand.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 |  Quantanitequantanite.comHQ: London, United KingdomReported employees: 1,001-5,000 | London, United Kingdom | 1,001-5,000 | Exact match | 2,052 contacts → |
“We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 |  Infocision Management Corporationinfocision.comHQ: Akron, OH, United StatesReported employees: 1,001-5,000 | Akron, OH, United States | 1,001-5,000 | Exact match | 1,947 contacts → |
“InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 |  Technotask Business Solutions PVT LTDtechnotaskglobal.comHQ: Bhopal, IndiaReported employees: 1,001-5,000 | Bhopal, India | 1,001-5,000 | Exact match | 1,917 contacts → |
“Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 |  Nextivanextiva.comHQ: Scottsdale, AZ, United StatesReported employees: 1,001-5,000 | Scottsdale, AZ, United States | 1,001-5,000 | Exact match | 1,642 contacts → |
“Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 |  Unifycxunifycx.comHQ: Louisville, United StatesReported employees: 5,001-10,000 | Louisville, United States | 5,001-10,000 | Exact match | 1,639 contacts → |
“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 |  Dialamericaaucera.comHQ: Mahwah, NJ, United StatesReported employees: 1,001-5,000 | Mahwah, NJ, United States | 1,001-5,000 | Exact match | 1,628 contacts → |
“DialAmerica is now Aucera.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 |  Datamark, INCdatamark.netHQ: El Paso, United StatesReported employees: 1,001-5,000 | El Paso, United States | 1,001-5,000 | Exact match | 1,611 contacts → |
“DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 |  Talkdesktalkdesk.comHQ: San Francisco, United StatesReported employees: 1,001-5,000 | San Francisco, United States | 1,001-5,000 | Exact match | 1,382 contacts → |
“Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | DBM Contact Centerdbm.com.br HQ: Curitiba, BrazilReported employees: 1,001-5,000 | Curitiba, Brazil | 1,001-5,000 | Exact match | 902 contacts → |
“A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 |  Aircallaircall.ioHQ: Bellevue, United StatesReported employees: 501-1,000 | Bellevue, United States | 501-1,000 | Exact match | 871 contacts → |
“The collaborative, AI-powered platform for customer conversations.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 |  Intercomintercom.comHQ: San Francisco, CA, United StatesReported employees: 1,001-5,000 | San Francisco, CA, United States | 1,001-5,000 | Exact match | 848 contacts → |
“We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 |  Zenviazenvia.comHQ: Sao Paulo, BrazilReported employees: 501-1,000 | Sao Paulo, Brazil | 501-1,000 | Exact match | 785 contacts → |
“Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 |  SAP Customer Experiencesap.comHQ: Walldorf, GermanyReported employees: 10001+ | Walldorf, Germany | 10001+ | Exact match | 735 contacts → |
“SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 2,766 company matches
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Omnichannel customer service platforms: dataset insights
November 5, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
2,755 records in the displayed employee bands.
11 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured across the whole country list rather than for Worldwide, so it is reported there. Company counts and contact totals on this page are exact for Worldwide, over 2,766 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: November 5, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Omnichannel customer service platforms by location
21 lists · largest firstEvery Omnichannel customer service platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Omnichannel customer service platforms based in the United States434
- Omnichannel customer service platforms based in Brazil348
- Omnichannel customer service platforms based in India191
- Omnichannel customer service platforms based in the United Kingdom129
- Omnichannel customer service platforms based in France72
- Omnichannel customer service platforms based in the Netherlands70
- Omnichannel customer service platforms based in Canada68
- Omnichannel customer service platforms based in Germany67
- Omnichannel customer service platforms based in Spain48
- Omnichannel customer service platforms based in Mexico41
- Omnichannel customer service platforms based in Colombia34
- Omnichannel customer service platforms based in Italy31
- Omnichannel customer service platforms based in the United Arab Emirates31
- Omnichannel customer service platforms based in Argentina28
- Omnichannel customer service platforms based in Australia25
- Omnichannel customer service platforms based in Türkiye25
Cities
- Omnichannel customer service platforms based in Sao Paulo, Brazil108
- Omnichannel customer service platforms based in London, United Kingdom48
- Omnichannel customer service platforms based in Paris, France27
- Omnichannel customer service platforms based in Bangalore, India26
- Omnichannel customer service platforms based in San Francisco, United States25
Questions about this company list
What does Exact match mean for omnichannel customer service platforms?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many omnichannel customer service platforms did RevenueBase find worldwide?
The saved snapshot records 2,766 matching company records, 230,277 tracked contacts and 99,654 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: November 5, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
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Cite this list
RevenueBase Data Team. Top 25 omnichannel customer service platforms worldwide. Snapshot: November 5, 2026. https://revenuebase.ai/companies/browse/omnichannel-customer-service-platforms.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗
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Top 25 omnichannel customer service platforms worldwide
RevenueBase records 2,766 matching company records for omnichannel customer service platforms worldwide, with 230,277 tracked contacts and 99,654 verified work emails.
This public preview shows 25 selected records ordered by tracked contacts. RevenueBase SmartSearch finds company descriptions that match by meaning at Exact. Snapshot: November 5, 2026.
RevenueBase compiles business descriptions for niche-company discovery; each row shows a recorded excerpt where available. Adapt this search to find the companies and contacts you want.
Top 25 omnichannel customer service platforms worldwide
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
| # | Company | Headquarters on record | Reported employees | RevenueBase SmartSearch | Tracked contacts |
|---|---|---|---|---|---|
| 1 | Salesforcesalesforce.com HQ: San Francisco, United StatesReported employees: 10001+ | San Francisco, United States | 10001+ | Exact match | 95,174 contacts → |
“We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 2 | Ringcentralringcentral.com HQ: Belmont, United StatesReported employees: 5,001-10,000 | Belmont, United States | 5,001-10,000 | Exact match | 6,795 contacts → |
“RingCentral, Inc.(NYSE: RNG) is a global leader in AI–powered customer engagement, delivering an integrated platform for business phone, SMS, contact center, workforce engagement…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 3 | Afni, INCafni.com HQ: Bloomington, United StatesReported employees: 10001+ | Bloomington, United States | 10001+ | Exact match | 6,716 contacts → |
“When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 4 | Twiliotwilio.com HQ: San Francisco, United StatesReported employees: 5,001-10,000 | San Francisco, United States | 5,001-10,000 | Exact match | 6,595 contacts → |
“Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 5 | Sprinklrsprinklr.com HQ: New York, NY, United StatesReported employees: 1,001-5,000 | New York, NY, United States | 1,001-5,000 | Exact match | 4,794 contacts → |
“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 6 | Contax S.Acontax.com.br HQ: Sao Paulo, BrazilReported employees: 10001+ | Sao Paulo, Brazil | 10001+ | Exact match | 3,349 contacts → |
“Com uma vontade contagiante de fazer a diferença, a Contax é a única empresa do setor presente em toda a jornada de relacionamento do consumidor, com olhar humano e abordagem…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 7 | Covisiancovisian.com HQ: Milan, ItalyReported employees: 10001+ | Milan, Italy | 10001+ | Exact match | 3,282 contacts → |
“is a tech company specialized in providing, and for & customer care.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 8 | SINCHsinch.com HQ: Stockholm, SwedenReported employees: 1,001-5,000 | Stockholm, Sweden | 1,001-5,000 | Exact match | 3,132 contacts → |
“Sinch’s vision is to connect every business with every customer, everywhere in the world.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 9 | Five9five9.com HQ: San Ramon, CA, United StatesReported employees: 1,001-5,000 | San Ramon, CA, United States | 1,001-5,000 | Exact match | 2,840 contacts → |
“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 10 | 8x88x8.com HQ: Campbell, United StatesReported employees: 1,001-5,000 | Campbell, United States | 1,001-5,000 | Exact match | 2,541 contacts → |
“8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 11 | Actionlineactionline.io HQ: Sao Paulo, BrazilReported employees: 1,001-5,000 | Sao Paulo, Brazil | 1,001-5,000 | Exact match | 2,234 contacts → |
“Actionline is dedicated to connecting brands with their customers, strengthening their presence and value at every touchpoint.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 12 | Liveops, INCliveops.com HQ: San Francisco, CA, United StatesReported employees: Not recorded | San Francisco, CA, United States | Not recorded | Exact match | 2,072 contacts → |
“Human-Led, Tech-Powered Customer Service Liveops helps enterprise brands deliver flexible customer service that builds trust, strengthens loyalty, and adapts to changing demand.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 13 | Quantanitequantanite.com HQ: London, United KingdomReported employees: 1,001-5,000 | London, United Kingdom | 1,001-5,000 | Exact match | 2,052 contacts → |
“We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 14 | Infocision Management Corporationinfocision.com HQ: Akron, OH, United StatesReported employees: 1,001-5,000 | Akron, OH, United States | 1,001-5,000 | Exact match | 1,947 contacts → |
“InfoCision is an award-winning contact center partner trusted by leading brands for over 40 years.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 15 | Technotask Business Solutions PVT LTDtechnotaskglobal.com HQ: Bhopal, IndiaReported employees: 1,001-5,000 | Bhopal, India | 1,001-5,000 | Exact match | 1,917 contacts → |
“Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 16 | Nextivanextiva.com HQ: Scottsdale, AZ, United StatesReported employees: 1,001-5,000 | Scottsdale, AZ, United States | 1,001-5,000 | Exact match | 1,642 contacts → |
“Build amazing customer experiences with Nextiva’s AI-powered platform.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 17 | Unifycxunifycx.com HQ: Louisville, United StatesReported employees: 5,001-10,000 | Louisville, United States | 5,001-10,000 | Exact match | 1,639 contacts → |
“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 18 | Dialamericaaucera.com HQ: Mahwah, NJ, United StatesReported employees: 1,001-5,000 | Mahwah, NJ, United States | 1,001-5,000 | Exact match | 1,628 contacts → |
“DialAmerica is now Aucera.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 19 | Datamark, INCdatamark.net HQ: El Paso, United StatesReported employees: 1,001-5,000 | El Paso, United States | 1,001-5,000 | Exact match | 1,611 contacts → |
“DATAMARK Inc, a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than at our facilities in the United States…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 20 | Talkdesktalkdesk.com HQ: San Francisco, United StatesReported employees: 1,001-5,000 | San Francisco, United States | 1,001-5,000 | Exact match | 1,382 contacts → |
“Talkdesk® is leading a new era in customer experience with Customer Experience Automation (CXA)-a new category and platform designed to automate the full complexity of modern…” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 21 | DBM Contact Centerdbm.com.br HQ: Curitiba, BrazilReported employees: 1,001-5,000 | Curitiba, Brazil | 1,001-5,000 | Exact match | 902 contacts → |
“A dbm Contact Center foi fundada em 1996 e possui sede própria em Curitiba.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 22 | Aircallaircall.io HQ: Bellevue, United StatesReported employees: 501-1,000 | Bellevue, United States | 501-1,000 | Exact match | 871 contacts → |
“The collaborative, AI-powered platform for customer conversations.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 23 | Intercomintercom.com HQ: San Francisco, CA, United StatesReported employees: 1,001-5,000 | San Francisco, CA, United States | 1,001-5,000 | Exact match | 848 contacts → |
“We’re Intercom, the AI customer service company helping businesses deliver incredible customer experiences at scale.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 24 | Zenviazenvia.com HQ: Sao Paulo, BrazilReported employees: 501-1,000 | Sao Paulo, Brazil | 501-1,000 | Exact match | 785 contacts → |
“Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
| 25 | SAP Customer Experiencesap.com HQ: Walldorf, GermanyReported employees: 10001+ | Walldorf, Germany | 10001+ | Exact match | 735 contacts → |
“SAP Customer Experience (SAP CX) and CRM solutions; the agentic solution for marketing, commerce, sales, and service, and the operations behind them.” Recorded description excerpt · November 5, 2026Open company data in RevenueBase ↗Free signup required. | |||||
Showing 25 of 2,766 company matches
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Omnichannel customer service platforms: dataset insights
November 5, 2026These summaries describe recorded coverage in this saved dataset. This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Reported company sizes
2,755 records in the displayed employee bands.
11 matching records are outside the displayed bands or do not have a displayed size. Bars show shares of the displayed bands.
Email recency for this list is measured across the whole country list rather than for Worldwide, so it is reported there. Company counts and contact totals on this page are exact for Worldwide, over 2,766 companies.
How this company list was built
Describe a niche in your own words: companies installing commercial solar, or manufacturers of sustainable packaging. RevenueBase SmartSearch finds companies whose compiled business descriptions match by meaning. This list is one saved example to adapt.
Where the company descriptions come from
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
RevenueBase SmartSearch matching settings
- Exact
- Closest fits to the business described.
- Similar
- Similar businesses with a wider range of fits.
- Related
- Related businesses in and around the category.
- Broad
- A broader set of businesses connected to the description.
RevenueBase SmartSearch · Exact match identifies inclusion in this search's closest semantic matching setting. It is not a per-company confidence score, a literal keyword match, or a quality endorsement.
Selection, ordering and scope
The public list shows selected company records with contact and verified-email coverage. Reported employee bands provide separate company-size context.
This page is derived from saved source records; per-contact mobile coverage and email-recency results are not established by this snapshot.
Recorded company descriptions support research; check company websites for current services. The selected preview is ordered by tracked contacts and is not a list of the best service providers.
Snapshot: November 5, 2026.
RevenueBase is a B2B data infrastructure company. Its September 3, 2026 published methodology describes a graph of 60 million companies and 398.9 million professional contacts; these platform figures differ from this page's totals. Published methodology ↗
Omnichannel customer service platforms by location
21 lists · largest firstEvery Omnichannel customer service platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.
Countries
- Omnichannel customer service platforms based in the United States434
- Omnichannel customer service platforms based in Brazil348
- Omnichannel customer service platforms based in India191
- Omnichannel customer service platforms based in the United Kingdom129
- Omnichannel customer service platforms based in France72
- Omnichannel customer service platforms based in the Netherlands70
- Omnichannel customer service platforms based in Canada68
- Omnichannel customer service platforms based in Germany67
- Omnichannel customer service platforms based in Spain48
- Omnichannel customer service platforms based in Mexico41
- Omnichannel customer service platforms based in Colombia34
- Omnichannel customer service platforms based in Italy31
- Omnichannel customer service platforms based in the United Arab Emirates31
- Omnichannel customer service platforms based in Argentina28
- Omnichannel customer service platforms based in Australia25
- Omnichannel customer service platforms based in Türkiye25
Cities
- Omnichannel customer service platforms based in Sao Paulo, Brazil108
- Omnichannel customer service platforms based in London, United Kingdom48
- Omnichannel customer service platforms based in Paris, France27
- Omnichannel customer service platforms based in Bangalore, India26
- Omnichannel customer service platforms based in San Francisco, United States25
Questions about this company list
What does Exact match mean for omnichannel customer service platforms?
The separate RevenueBase SmartSearch column identifies inclusion at the closest semantic matching preset. It is not a literal keyword match, a per-company confidence score or a quality endorsement. Changing the search form opens a new search in RevenueBase; it does not reclassify these saved rows.
How many omnichannel customer service platforms did RevenueBase find worldwide?
The saved snapshot records 2,766 matching company records, 230,277 tracked contacts and 99,654 verified emails. The public preview displays 25 selected records.
Where do the company descriptions come from?
RevenueBase compiles company information from public sources, including company websites and public professional profiles such as LinkedIn, alongside information supplied by companies. The short recorded excerpt shown here is separate from the complete business description used for matching; individual source URLs and collection dates are not provided in this public snapshot.
How are the public companies ordered?
The selected public records are ordered by contacts tracked in RevenueBase, highest first. Contact coverage is a prospecting measure, not an assessment of the company's services or quality.
How can I get contact information?
Select a company's contact count to open its filtered contacts in RevenueBase. Free signup is required and includes 500 credits and limited free results. Verified emails, direct dials and mobile numbers depend on available coverage.
How current is this list?
Snapshot: November 5, 2026. Review each company's website for current services and locations. A recorded business description does not establish that every company offers every service named in the search.
What do headquarters and employee bands mean?
These are recorded company-level fields, rather than a map of every branch or a count of specialists. Missing headquarters or employee bands are labeled; older records may show a location separately from recorded headquarters.
Build your next target company list
Adapt this niche search and work with available contacts in RevenueBase.
Related lists
Browse the directory
Cite this list
RevenueBase Data Team. Top 25 omnichannel customer service platforms worldwide. Snapshot: November 5, 2026. https://revenuebase.ai/companies/browse/omnichannel-customer-service-platforms.
This is a selected public preview of saved company records, rather than an independently verified census. Open the source page ↗