Company lists · Data refreshed September 2026

Top 25 Omnichannel customer service platforms based in the United Kingdom

RevenueBase identified 116 company matches for omnichannel customer service platforms associated with the United Kingdom as of September 2026 and tracks 5,617 professional contacts across them, including 1,197 with verified work emails. London is the largest hub.

This list covers company matches for omnichannel customer service platforms associated with the United Kingdom, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 29, 2026 How this list was built
116Companies
5,617Contacts tracked
1,197Verified emails
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The 25 largest omnichannel customer service platforms based in the United Kingdom

Ranked by team size
Top 25 of 116 company matches for omnichannel customer service platforms based in the United Kingdom, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 29, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchLondon, United KingdomHQ recorded Sep 29, 20261,001-5,0001,991 contacts →

Exact match

“We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
2Exact matchWrexham, United KingdomHQ recorded Sep 29, 20261,001-5,000530 contacts →

Exact match

“Moneypenny is the leading customer conversations partner to businesses across the UK and US, blending exceptional people with proprietary AI technology to deliver trusted caller…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
3Exact matchKingston Upon Hull, United KingdomHQ recorded Sep 29, 20261,001-5,000490 contacts →

Exact match

“Give your customers a voice with ResQ.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
4Exact matchLondon, United KingdomHQ recorded Sep 29, 20261,001-5,000433 contacts →

Exact match

“We've moved!”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
5Exact matchBracknell, United KingdomHQ recorded Sep 29, 2026501-1,000428 contacts →

Exact match

“Content Guru is a leading global cloud Customer Experience (CX) technology provider and the only ‘challenger’ named in the 2025 Gartner® CCaaS Magic Quadrant™’.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
6Exact matchNewcastle Upon Tyne, United KingdomHQ recorded Sep 29, 2026201-500140 contacts →

Exact match

“Echoing our clients in every conversation.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
7Exact matchBristol, United KingdomHQ recorded Sep 29, 202651-200131 contacts →

Exact match

“Route 101 offers award-winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next-generation customer experience (CX).”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
8Exact matchBury, United KingdomHQ recorded Sep 29, 2026201-50083 contacts →

Exact match

“We are FM Outsource, a modern customer service outsourcer.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
9Exact matchRedditch, United KingdomHQ recorded Sep 29, 202611-5059 contacts →

Exact match

“Built by the retail and automotive industry itself - Halfords - to deliver seamless customer journeys and an unrivalled customer experience, Avayler is a tried and tested solution…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
10Exact matchAylesbury, United KingdomHQ recorded Sep 29, 202611-5042 contacts →

Exact match

“Sytel Limited develops and supplies Softdial Contact Center (SCC) multimedia, multichannel, fully blended cloud contact center solutions, for quick and easy deployment by partners…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
11Exact matchManchester, United KingdomHQ recorded Sep 29, 202611-5037 contacts →

Exact match

“One platform.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
12Exact matchWhitchurch, United KingdomHQ recorded Sep 29, 202651-20036 contacts →

Exact match

“Adding the human touch to your tech, with a digital first approach.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
13Exact matchOrmskirk, United KingdomHQ recorded Sep 29, 202611-5032 contacts →

Exact match

“Face For Business is on a mission to delight all of our customers by delighting yours with best in class telephone answering and managed live chat services.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
14Exact matchLondon, United KingdomHQ recorded Sep 29, 202611-5030 contacts →

Exact match

“RocketPhone.ai empowers organisations to unlock the full potential of their customer conversations by transforming them into actionable insights.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
15Exact matchLeeds, United KingdomHQ recorded Sep 29, 202611-5029 contacts →

Exact match

“Build Concierge is your AI powered omnichannel customer engagement platform that converts, automates and scales.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
16Exact matchChippenham, United KingdomHQ recorded Sep 29, 2026201-50029 contacts →

Exact match

“As a boutique customer service provider, we put customers and colleagues at the heart of everything we do, helping businesses grow by connecting with their customers.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
17Exact matchRossendale, United KingdomHQ recorded Sep 29, 202651-20027 contacts →

Exact match

“At Mission Labs we have a single vision: to power the future of business communications.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
18Exact matchManchester, United KingdomHQ recorded Sep 29, 202611-5026 contacts →

Exact match

“Ciptex: The AI-First Customer Service Platform We revolutionise customer service with our comprehensive AI-first platform, enhancing customer experiences and operational…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
19Exact matchUnited KingdomHQ recorded Sep 29, 202651-20025 contacts →

Exact match

“Anana delivers advanced customer experience technology and direction.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
20Exact matchLondon, United KingdomHQ recorded Sep 29, 202611-5022 contacts →

Exact match

“ConnectiveOne is an omnichannel AI communication platform designed to help companies deliver top-tier customer service.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
21Exact matchSwansea, United KingdomHQ recorded Sep 29, 202651-20021 contacts →

Exact match

“We're dedicated to helping organisations make great customer journeys effortless.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
22Exact matchNorwich, United KingdomHQ recorded Sep 29, 202651-20021 contacts →

Exact match

“OpenContact is your trusted UK-based partner for multi-channel customer contact.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
23Exact matchLondon, United KingdomHQ recorded Sep 29, 202611-5018 contacts →

Exact match

“Mevrik is an AI-powered all-in-one platform to connect, engage, and delight customers across digital channels.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
24Exact matchLondon, United KingdomHQ recorded Sep 29, 202611-5016 contacts →

Exact match

“BlueTweak is an AI-powered omnichannel customer support platform that brings every conversation-voice, email, chat, and social-into one interaction timeline.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
25Exact matchManchester, United KingdomHQ recorded Sep 29, 202611-5016 contacts →

Exact match

“Gnatta is an AI-led customer service platform for modern B2C teams.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase

Showing 25 of 116 omnichannel customer service platforms based in the United Kingdom

See the full list, filter by size, metro and specialty, and access 1,197 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Omnichannel customer service platforms based in the United Kingdom at a glance

As of Sep 29, 2026
21.3%Verified-email coverage
48.4Average contacts per company
11-50Median size (employees)
36.2%Largest-city concentration · London
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
31
11-50
46
51-200
22
201-500
9
501-1,000
1
1,001-5,000
7

Email recency for this list is measured worldwide rather than for United Kingdom, so it is reported there. Company counts and contact totals on this page are exact for United Kingdom, over 116 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with the United Kingdom whose business descriptions match “omnichannel customer service platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 1,197 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Omnichannel customer service platforms by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “omnichannel customer service platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many omnichannel customer service platforms are there based in the United Kingdom?

RevenueBase identified 116 company matches for omnichannel customer service platforms associated with the United Kingdom as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Quantanite tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most omnichannel customer service platforms?

London leads with 42 company records, followed by Manchester (4) and Bristol (3).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 1,197 professional contacts with verified work emails tracked across these 116 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.