Company lists · Data refreshed September 2026

Top 25 Omnichannel customer service platforms based in India

RevenueBase identified 145 company matches for omnichannel customer service platforms associated with India as of September 2026 and tracks 22,270 professional contacts across them, including 2,679 with verified work emails. Gurgaon is the largest hub.

This list covers company matches for omnichannel customer service platforms associated with India, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 29, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 29, 2026 How this list was built
145Companies
22,270Contacts tracked
2,679Verified emails
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The 25 largest omnichannel customer service platforms based in India

Ranked by team size
Top 25 of 145 company matches for omnichannel customer service platforms based in India, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 29, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchBhopal, IndiaHQ recorded Sep 29, 20261,001-5,0001,762 contacts →

Exact match

“Transforming Customer Experiences Worldwide** At Technotask, we've embarked on a journey of exponential growth and innovation since our inception in March 2020.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
2Exact matchMumbai, IndiaHQ recorded Sep 29, 202651-200553 contacts →

Exact match

“At Futwork, we specialize in omnichannel communication solutions that integrate seamlessly with your business.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
3Exact matchMangalore, IndiaHQ recorded Sep 29, 20261,001-5,000389 contacts →

Exact match

“UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
4Exact matchGurgaon, IndiaHQ recorded Sep 29, 2026201-500361 contacts →

Exact match

“Easyrewardz offers industry-agnostic cloud-based CRM, Loyalty and Conversational Commerce solutions that enable seamless omnichannel customer experience.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
5Exact matchNoida, IndiaHQ recorded Sep 29, 2026201-500340 contacts →

Exact match

“MyOperator is a Business AI Operator, a category-defining platform that unifies WhatsApp, calls, and AI-powered chat & voice bots to deliver end-to-end customer communication…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
6Exact matchMumbai, IndiaHQ recorded Sep 29, 202651-200311 contacts →

Exact match

“At Locobuzz, we understand the power of meaningful customer interactions.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
7Exact matchGurgaon, IndiaHQ recorded Sep 29, 2026501-1,000231 contacts →

Exact match

“Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
8Exact matchGurgaon, IndiaHQ recorded Sep 29, 2026201-500224 contacts →

Exact match

“At Acefone, we make interactions simple, powerful, and customer focused.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
9Exact matchGurgaon, IndiaHQ recorded Sep 29, 202651-200192 contacts →

Exact match

“C-Zentrix is a leading Customer Experience and contact center solution provider with clients all over India, APAC, Middle East Asia, North America and Africa.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
10Exact matchMumbai, IndiaHQ recorded Sep 29, 202651-200157 contacts →

Exact match

“Konnect Insights is an AI-powered omni-channel customer experience platform trusted by 500+ enterprise brands across 30+ countries.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
11Exact matchNew Delhi, IndiaHQ recorded Sep 29, 202651-200147 contacts →

Exact match

“At Teckinfo, we are committed to pioneering advancements in communication technology.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
12Exact matchPune, IndiaHQ recorded Sep 29, 202651-200126 contacts →

Exact match

“Chat360 is an omnichannel customer engagement platform powered by Agentic AI, helping enterprises deliver connected, personalized, and scalable customer interactions across every…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
13Exact matchRajkot, IndiaHQ recorded Sep 29, 202651-200120 contacts →

Exact match

“Kevit.io is a leading Customer Experience automation platform, made to acquire and win customers through conversations.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
14Exact matchMumbai, IndiaHQ recorded Sep 29, 202651-200113 contacts →

Exact match

“intalk.io - An Omnichannel Customer Interaction Platform by Agami Tech.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
15Exact matchMumbai, IndiaHQ recorded Sep 29, 202651-200110 contacts →

Exact match

“SlashRTC is a contact center and cloud communication provider offering solutions to enterprise and business organisations over cloud and in-premise.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
16Exact matchBangalore, IndiaHQ recorded Sep 29, 202651-200108 contacts →

Exact match

“Verloop.io is the world's leading customer support automation platform.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
17Exact matchNoida, IndiaHQ recorded Sep 29, 202651-20097 contacts →

Exact match

“OneDios is India's first platform built exclusively for Brand's Extended Warranty.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
18Exact matchHyderabad, IndiaHQ recorded Sep 29, 202651-20092 contacts →

Exact match

“Office24by7 helps enterprises streamline operations, improve sales performance, and deliver consistent customer experiences, all from one unified platform.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
19Exact matchGurgaon, IndiaHQ recorded Sep 29, 202651-20081 contacts →

Exact match

“SAN Softwares is an AI-driven Telecommunication Software partner for intelligent communication and client engagement.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
20Exact matchBangalore, IndiaHQ recorded Sep 29, 202611-5080 contacts →

Exact match

“SellerGeni is an Omni Channel Growth Management Platform for Ecommerce Businesses.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
21Exact matchBangalore, IndiaHQ recorded Sep 29, 202611-5075 contacts →

Exact match

“BusinessOnBot is a leading AI-powered Omni channel conversational commerce and support platform.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
22Exact matchHyderabad, IndiaHQ recorded Sep 29, 202651-20068 contacts →

Exact match

“Nuacem AI is a Conversational AI-Powered Customer Engagement Platform that can amplify customer experience on Text, Voice & Video channels.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
23Exact matchKochi, IndiaHQ recorded Sep 29, 2026201-50068 contacts →

Exact match

“Voxbay, a leader in unified communications, has been transforming business communication for more than a decade, serving customers across India and expanding globally.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
24Exact matchNoida, IndiaHQ recorded Sep 29, 202651-20058 contacts →

Exact match

“CONTAQUE™ | Redefining Customer Experience with AI-Driven Omnichannel Solutions CONTAQUE™ is a trusted leader in Contact Center, Telecommunication and CX Solutions, empowering…”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase
25Exact matchGurgaon, IndiaHQ recorded Sep 29, 2026501-1,00048 contacts →

Exact match

“At Tech Fi Technologies, we believe great customer experiences come from a perfect mix of human understanding and smart technology.”

Recorded in the RevenueBase company graph · Sep 29, 2026 · View company records in RevenueBase

Showing 25 of 145 omnichannel customer service platforms based in India

See the full list, filter by size, metro and specialty, and access 2,679 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Omnichannel customer service platforms based in India at a glance

As of Sep 29, 2026
12.0%Verified-email coverage
153.6Average contacts per company
11-50Median size (employees)
15.9%Largest-city concentration · Gurgaon
Sep 29, 2026Page data refreshed

Companies by employee count

1-10
33
11-50
56
51-200
39
201-500
8
501-1,000
5
1,001-5,000
3
10001+
1

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 145 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with India whose business descriptions match “omnichannel customer service platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 2,679 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 29, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “omnichannel customer service platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many omnichannel customer service platforms are there based in India?

RevenueBase identified 145 company matches for omnichannel customer service platforms associated with India as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Technotask Business Solutions PVT LTD tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most omnichannel customer service platforms?

Gurgaon leads with 23 company records, followed by Bangalore (17) and Noida (11).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 2,679 professional contacts with verified work emails tracked across these 145 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 29, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.