Company lists · Data refreshed September 2026

Top 25 Customer journey analytics platforms worldwide

Name: Customer journey analytics platforms worldwide
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 2,164 companies tracked

RevenueBase identified 2,164 customer journey analytics platforms worldwide as of September 2026 and tracks 127,354 professional contacts across them, including 42,402 with verified work emails and 18,811 with mobile numbers. The United States is the largest market and London the largest hub.

This list covers customer journey analytics platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026. Country and city lists for customer journey analytics platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

2,164Companies

127,354Contacts tracked

42,402Verified emails

18,811Mobile numbers

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The 25 largest customer journey analytics platforms worldwide

Ranked by team size

Top 25 of 2,164 customer journey analytics platforms worldwide, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer journey analytics platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Startek	Partial evidence	San Miguel De Tucuman, AR	10001+	15,081 contacts →
	Partial evidence “A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…” Source: RevenueBase Database · checked Sep 1, 2026
2	Hubspot	Strong evidence	Amsterdam, NL	5,001-10,000	10,997 contacts →
	Strong evidence “HubSpot is a leading agentic customer platform that provides software and support to help businesses grow better.” Source: RevenueBase Database · checked Sep 1, 2026
3	24 7.ai	Partial evidence	London, GB	10001+	8,414 contacts →
	Partial evidence “24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…” Source: RevenueBase Database · checked Sep 1, 2026
4	Sprinklr	Strong evidence	IT	1,001-5,000	4,459 contacts →
	Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 1, 2026
5	SINCH	Partial evidence	Stockholm, SwedenHQ checked Sep 1, 2026	1,001-5,000	2,934 contacts →
	Partial evidence “Sinch’s vision is to connect every business with every customer, everywhere in the world.” Source: RevenueBase Database · checked Sep 1, 2026
6	Klaviyo	Indirect evidence	Boston, MA, US	1,001-5,000	2,859 contacts →
	Indirect evidence “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Source: RevenueBase Database · checked Sep 1, 2026
7	Five9	Partial evidence	San Ramon, CA, US	1,001-5,000	2,578 contacts →
	Partial evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 1, 2026
8	BRAZE	Strong evidence	London, GB	1,001-5,000	2,133 contacts →
	Strong evidence “Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from…” Source: RevenueBase Database · checked Sep 1, 2026
9	Medallia	Partial evidence	Amsterdam, NL	1,001-5,000	1,982 contacts →
	Partial evidence “Medallia is the enterprise experience platform that turns every signal into decisive action.” Source: RevenueBase Database · checked Sep 1, 2026
10	Actionline	Partial evidence	Sao Paulo, BR	1,001-5,000	1,919 contacts →
	Partial evidence “Actionline is dedicated to connecting brands with their customers, strengthening their presence and value at every touchpoint.” Source: RevenueBase Database · checked Sep 1, 2026
11	Attentive	Partial evidence	London, GB	1,001-5,000	1,328 contacts →
	Partial evidence “Attentive® knows personalized customer experiences require both powerful technology and the right people behind it.” Source: RevenueBase Database · checked Sep 1, 2026
12	Netcore	Partial evidence	Mumbai, IndiaHQ checked Sep 1, 2026	1,001-5,000	1,265 contacts →
	Partial evidence “Netcore offers a Comprehensive Customer Engagement & Experience Suite that empowers marketers to create personalised customer experiences.” Source: RevenueBase Database · checked Sep 1, 2026
13	ART Technology Group	Indirect evidence	Cambridge, MA, US	501-1,000	1,063 contacts →
	Indirect evidence “ATG (Nasdaq: ARTG) provides the most advanced cross-channel commerce software and services to fuel the growth of the world’s top brands.” Source: RevenueBase Database · checked Sep 1, 2026
14	Insider	Strong evidence	Istanbul, TürkiyeHQ checked Sep 1, 2026	1,001-5,000	1,036 contacts →
	Strong evidence “Insider-one platform for individualized, cross-channel experiences-enables enterprise marketers to connect customer data across channels and systems, predict their future behavior…” Source: RevenueBase Database · checked Sep 1, 2026
15	Aircall	Strong evidence	Berlin, DE	501-1,000	807 contacts →
	Strong evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 1, 2026
16	Zenvia	Partial evidence	Bah, AR	501-1,000	797 contacts →
	Partial evidence “Proporcione experiências pessoais, envolventes e fluidas com o poder de Zenvia Customer Cloud, nossa IA completa que revolucionará a jornada dos seus clientes.” Source: RevenueBase Database · checked Sep 1, 2026
17	Vendasta	Partial evidence	Boston, MA, US	501-1,000	768 contacts →
	Partial evidence “Vendasta is the leading AI software company for customer acquisition and engagement, helping businesses get more customers.” Source: RevenueBase Database · checked Sep 1, 2026
18	Khoros	Partial evidence	Sydney, AU	501-1,000	768 contacts →
	Partial evidence “Khoros' award-winning enterprise software makes it easier for complex brands to engage with customers at scale across digital, social, and brand-owned channels.” Source: RevenueBase Database · checked Sep 1, 2026
19	Iterable	Strong evidence	London, GB	501-1,000	766 contacts →
	Strong evidence “Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box.” Source: RevenueBase Database · checked Sep 1, 2026
20	Applovin	Indirect evidence	Palo Alto, CA, US	201-500	753 contacts →
	Indirect evidence “AppLovin helps businesses of any size reach over a billion people who play mobile games every day.” Source: RevenueBase Database · checked Sep 1, 2026
21	cm.com	Partial evidence	Kt, NL	1,001-5,000	711 contacts →
	Partial evidence “CM.com (AMS: CMCOM) is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience.” Source: RevenueBase Database · checked Sep 1, 2026
22	On24	Indirect evidence	London, GB	501-1,000	623 contacts →
	Indirect evidence “ON24, a Cvent company, is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth.” Source: RevenueBase Database · checked Sep 1, 2026
23	PIANO	Strong evidence	Philadelphia, PA, US	501-1,000	603 contacts →
	Strong evidence “Piano is the digital analytics and subscription management platform that empowers businesses to understand their audience, orchestrate journeys, and grow revenue.” Source: RevenueBase Database · checked Sep 1, 2026
24	Analytic Partners	Partial evidence	Miami, FL, US	501-1,000	561 contacts →
	Partial evidence “Analytic Partners is the leader in Commercial Analytics.” Source: RevenueBase Database · checked Sep 1, 2026
25	Inmoment	Partial evidence	Hamburg, DE	1,001-5,000	525 contacts →
	Partial evidence “InMoment, a Press Ganey company, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients…” Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer journey analytics platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer journey analytics platforms.
Partial evidence: Its own public description names part of customer journey analytics platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer journey analytics platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 2,164 customer journey analytics platforms worldwide

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Customer journey analytics platforms worldwide at a glance

As of Sep 1, 2026

33.3%Verified-email coverage

14.8%Mobile-number coverage

58.9Average contacts per company

11-50Median size (employees)

5.7%Largest-city concentration · London

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

893

11-50

802

51-200

321

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey analytics platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage: 19 countries, largest first: the United States, India, the United Kingdom, Brazil, France, Canada, Germany, Spain, the Netherlands, Australia and 9 more. Country and city lists for customer journey analytics platforms are linked below.
What qualifies: Companies worldwide whose own description of what they do matches “customer journey analytics platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey analytics platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer journey analytics platforms, and records with no verified work email.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 42,402 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer journey analytics platforms by location

26 lists · largest first

Every Customer journey analytics platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey analytics platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer journey analytics platforms are there worldwide?

RevenueBase identified 2,164 customer journey analytics platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Startek, headquartered in San Miguel De Tucuman, tops this list with the largest team on record.

Which country has the most customer journey analytics platforms?

The United States leads with 792 companies, followed by India (241) and the United Kingdom (214). Every customer journey analytics platforms list by country and city is linked on this page.

Which city has the most customer journey analytics platforms?

London leads with 124 headquartered companies, followed by Sao Paulo (73) and New York (70).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 42,402 verified decision-maker contacts tracked across these 2,164 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled from the company graph between September 1, 2026 and September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.