Company lists · Data refreshed September 2026

Top 25 Customer journey analytics platforms based in the United States

Name: Customer journey analytics platforms based in the United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 1, 2026 792 companies tracked

RevenueBase identified 792 customer journey analytics platforms headquartered in the United States as of September 2026 and tracks 27,439 professional contacts across them, including 10,717 with verified work emails and 8,471 with mobile numbers. New York is the largest hub.

This list covers customer journey analytics platforms headquartered in the United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase Smart Search rating on every row Refreshed Sep 1, 2026 86% judged on-target in blind review

792Companies

27,439Contacts tracked

10,717Verified emails

8,471Mobile numbers

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The 25 largest customer journey analytics platforms based in the United States

Ranked by team size

Top 25 of 792 customer journey analytics platforms based in the United States, ranked by team size, largest first. Data refreshed Sep 1, 2026. RevenueBase Smart Search rates how each company's information relates to customer journey analytics platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Klaviyo	Indirect evidence	Boston, MA, United States	1,001-5,000	2,859 contacts →
	Indirect evidence “Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.” Source: RevenueBase Database · checked Sep 1, 2026
2	Five9	Partial evidence	San Ramon, CA, United States	1,001-5,000	2,578 contacts →
	Partial evidence “Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.” Source: RevenueBase Database · checked Sep 1, 2026
3	ART Technology Group	Indirect evidence	Cambridge, MA, United States	501-1,000	1,063 contacts →
	Indirect evidence “ATG (Nasdaq: ARTG) provides the most advanced cross-channel commerce software and services to fuel the growth of the world’s top brands.” Source: RevenueBase Database · checked Sep 1, 2026
4	Vendasta	Partial evidence	Boston, MA, United States	501-1,000	768 contacts →
	Partial evidence “Vendasta is the leading AI software company for customer acquisition and engagement, helping businesses get more customers.” Source: RevenueBase Database · checked Sep 1, 2026
5	Applovin	Indirect evidence	Palo Alto, CA, United States	201-500	753 contacts →
	Indirect evidence “AppLovin helps businesses of any size reach over a billion people who play mobile games every day.” Source: RevenueBase Database · checked Sep 1, 2026
6	PIANO	Strong evidence	Philadelphia, PA, United States	501-1,000	603 contacts →
	Strong evidence “Piano is the digital analytics and subscription management platform that empowers businesses to understand their audience, orchestrate journeys, and grow revenue.” Source: RevenueBase Database · checked Sep 1, 2026
7	Analytic Partners	Partial evidence	Miami, FL, United States	501-1,000	561 contacts →
	Partial evidence “Analytic Partners is the leader in Commercial Analytics.” Source: RevenueBase Database · checked Sep 1, 2026
8	Fullstory	Partial evidence	Atlanta, GA, United States	501-1,000	508 contacts →
	Partial evidence “Fullstory’s behavioral data platform helps technology leaders make better, more informed decisions.” Source: RevenueBase Database · checked Sep 1, 2026
9	Infogroup	Strong evidence	Portland, OR, United States	1,001-5,000	480 contacts →
	Strong evidence “Infogroup is a big data, analytics, and marketing services provider that delivers best in class data-driven customer-centric technology solutions.” Source: RevenueBase Database · checked Sep 1, 2026
10	Quantum Metric	Strong evidence	Colorado Springs, CO, United States	501-1,000	458 contacts →
	Strong evidence “Quantum Metric is the customer-centered digital analytics platform for today’s leading organizations.” Source: RevenueBase Database · checked Sep 1, 2026
11	Branch	Indirect evidence	Mountain View, CA, United States	201-500	456 contacts →
	Indirect evidence “Branch is on a mission: to power impactful experiences in the connected world.” Source: RevenueBase Database · checked Sep 1, 2026
12	Surveysparrow	Strong evidence	Palo Alto, CA, United States	201-500	450 contacts →
	Strong evidence “SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.” Source: RevenueBase Database · checked Sep 1, 2026
13	Maritzcx	Partial evidence	Fenton, MO, United States	1,001-5,000	433 contacts →
	Partial evidence “At MaritzCX, a Press Ganey company, our mission is to help our clients improve experiences at the intersection of value-where customer, employee, and business needs come together.” Source: RevenueBase Database · checked Sep 1, 2026
14	Invoca	Partial evidence	West Hollywood, CA, United States	201-500	384 contacts →
	Partial evidence “Invoca is the revenue execution and platform leader that helps marketing, commerce, and contact center teams turn every conversation into revenue.” Source: RevenueBase Database · checked Sep 1, 2026
15	Resulticks	Partial evidence	New York, NY, United States	201-500	362 contacts →
	Partial evidence “Resulticks is a fully integrated, real-time audience engagement solution designed to help brands worldwide reach, acquire, and retain satised customers.” Source: RevenueBase Database · checked Sep 1, 2026
16	Callrail	Strong evidence	Atlanta, GA, United States	201-500	330 contacts →
	Strong evidence “CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing.” Source: RevenueBase Database · checked Sep 1, 2026
17	Listrak	Strong evidence	Lititz, PA, United States	201-500	298 contacts →
	Strong evidence “Listrak is the person-first marketing automation platform that seamlessly integrates data, identity, and cross-channel messaging to power hyper-personalized customer experiences.” Source: RevenueBase Database · checked Sep 1, 2026
18	Claritas	Partial evidence	Cincinnati, OH, United States	201-500	295 contacts →
	Partial evidence “Claritas: Empowering Data-Driven Marketing With nearly 50 years of understanding the American consumer, Claritas offers a comprehensive marketing optimization platform.” Source: RevenueBase Database · checked Sep 1, 2026
19	Genesys Interactive Intelligence	Indirect evidence	Daly City, CA, United States	1,001-5,000	276 contacts →
	Indirect evidence “Genesys acquired Interactive Intelligence in December 2016.” Source: RevenueBase Database · checked Sep 1, 2026
20	Kustomer	Strong evidence	New York, NY, United States	201-500	263 contacts →
	Strong evidence “Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Source: RevenueBase Database · checked Sep 1, 2026
21	Netomi	Partial evidence	San Mateo, CA, United States	201-500	237 contacts →
	Partial evidence “Netomi is the enterprise agentic CX platform built for the world's most complex environments.” Source: RevenueBase Database · checked Sep 1, 2026
22	Drift, A Salesloft Company	Partial evidence	Seattle, WA, United States	501-1,000	168 contacts →
	Partial evidence “Drift®, the buyer experience and Conversational AI company, inspires businesses to create more engaging customer experiences, one conversation at a time.” Source: RevenueBase Database · checked Sep 1, 2026
23	Noble Systems	Indirect evidence	Atlanta, GA, United States	501-1,000	132 contacts →
	Indirect evidence “On May 10, 2021 Aspect Software and Noble Systems merged to form Alvaria.” Source: RevenueBase Database · checked Sep 1, 2026
24	Nice Nexidia	Partial evidence	Atlanta, GA, United States	5,001-10,000	120 contacts →
	Partial evidence “NICE’s contact center strategy for analytics is to provide the world’s leading companies and organizations with the most flexible, scalable and personalized methods of tapping…” Source: RevenueBase Database · checked Sep 1, 2026
25	Heap By Contentsquare	Partial evidence	San Francisco, CA, United States	201-500	112 contacts →
	Partial evidence “Heap is a digital insights platform that enables fast-moving digital teams to understand and improve digital experiences.” Source: RevenueBase Database · checked Sep 1, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer journey analytics platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer journey analytics platforms.
Partial evidence: Its own public description names part of customer journey analytics platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer journey analytics platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 792 customer journey analytics platforms based in the United States

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Customer journey analytics platforms based in the United States at a glance

As of Sep 1, 2026

39.1%Verified-email coverage

30.9%Mobile-number coverage

34.6Average contacts per company

11-50Median size (employees)

8.8%Largest-city concentration · New York

Sep 1, 2026Page data refreshed

Companies by employee count

1-10

315

11-50

307

51-200

120

201-500

501-1,000

1,001-5,000

5,001-10,000

10001+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey analytics platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in the United States whose own description of what they do matches “customer journey analytics platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey analytics platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer journey analytics platforms, and records with no verified work email. Companies headquartered outside United States are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 10,717 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer journey analytics platforms by metro

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey analytics platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer journey analytics platforms are there based in the United States?

RevenueBase identified 792 customer journey analytics platforms headquartered in the United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Klaviyo, headquartered in Boston, tops this list with the largest team on record.

Which city has the most customer journey analytics platforms?

New York leads with 70 headquartered companies, followed by San Francisco (57) and Austin (26).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 10,717 verified decision-maker contacts tracked across these 792 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.