Company lists · Data refreshed September 2026

Top 25 Customer journey analytics platforms based in India

Name: Customer journey analytics platforms based in India
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 14, 2026 241 companies tracked

RevenueBase identified 241 customer journey analytics platforms headquartered in India as of September 2026 and tracks 23,530 professional contacts across them, including 3,688 with verified work emails. Bangalore is the largest hub.

This list covers customer journey analytics platforms headquartered in India, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 14, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 14, 2026 86% judged on-target in blind review

241Companies

23,530Contacts tracked

3,688Verified emails

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The 25 largest customer journey analytics platforms based in India

Ranked by team size

Top 25 of 241 customer journey analytics platforms based in India, ranked by team size, largest first. Data refreshed Sep 14, 2026. RevenueBase Smart Search rates how each company's information relates to customer journey analytics platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Netcore	Partial evidence	Mumbai, IndiaHQ checked Sep 14, 2026	1,001-5,000	1,265 contacts →
	Partial evidence “Netcore offers a Comprehensive Customer Engagement & Experience Suite that empowers marketers to create personalised customer experiences.” Source: RevenueBase Database · checked Sep 14, 2026
2	Hansa Cequity	Indirect evidence	Kurla (w), IndiaHQ checked Sep 14, 2026	201-500	415 contacts →
	Indirect evidence “Hansa Cequity is a data-driven, technology-enabled marketing consulting company.” Source: RevenueBase Database · checked Sep 14, 2026
3	Webengage	Strong evidence	Mumbai, IndiaHQ checked Sep 14, 2026	201-500	404 contacts →
	Strong evidence “WebEngage is an advanced Customer Data and Engagement Platform helping consumer brands achieve higher lifetime value and marketing ROI through personalized experiences at scale.” Source: RevenueBase Database · checked Sep 14, 2026
4	Diya Systems	Strong evidence	Mangalore, IndiaHQ checked Sep 14, 2026	1,001-5,000	389 contacts →
	Strong evidence “UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology.” Source: RevenueBase Database · checked Sep 14, 2026
5	Easyrewardz Software Services	Partial evidence	Gurgaon, IndiaHQ checked Sep 14, 2026	201-500	361 contacts →
	Partial evidence “Easyrewardz offers industry-agnostic cloud-based CRM, Loyalty and Conversational Commerce solutions that enable seamless omnichannel customer experience.” Source: RevenueBase Database · checked Sep 14, 2026
6	Sokrati	Indirect evidence	Pune, IndiaHQ checked Sep 14, 2026	501-1,000	360 contacts →
	Indirect evidence “Sokrati (Prev.” Source: RevenueBase Database · checked Sep 14, 2026
7	Locobuzz	Partial evidence	Mumbai, IndiaHQ checked Sep 14, 2026	51-200	311 contacts →
	Partial evidence “At Locobuzz, we understand the power of meaningful customer interactions.” Source: RevenueBase Database · checked Sep 14, 2026
8	Manthan	Indirect evidence	Bangalore, IndiaHQ checked Sep 14, 2026	501-1,000	248 contacts →
	Indirect evidence “On January 19th, 2021, Manthan and RichRelevance merged to form Algonomy.” Source: RevenueBase Database · checked Sep 14, 2026
9	AMEYO	Strong evidence	Gurgaon, IndiaHQ checked Sep 14, 2026	501-1,000	231 contacts →
	Strong evidence “Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers.” Source: RevenueBase Database · checked Sep 14, 2026
10	Netimpact Solutions Private Limited	Strong evidence	Noida, IndiaHQ checked Sep 14, 2026	201-500	226 contacts →
	Strong evidence “Differentiated, Powerful Social Analytics and Online Customer Care We listen.” Source: RevenueBase Database · checked Sep 14, 2026
11	Acefone	Partial evidence	Gurgaon, IndiaHQ checked Sep 14, 2026	201-500	224 contacts →
	Partial evidence “At Acefone, we make interactions simple, powerful, and customer focused.” Source: RevenueBase Database · checked Sep 14, 2026
12	Rdsolutions India	Indirect evidence	Noida, IndiaHQ checked Sep 14, 2026	1,001-5,000	207 contacts →
	Indirect evidence “The retail industry continues to see unprecedented dynamics as it pivots to a true omni-channel shopping experience.” Source: RevenueBase Database · checked Sep 14, 2026
13	rezo.ai	Strong evidence	Noida, IndiaHQ checked Sep 14, 2026	51-200	195 contacts →
	Strong evidence “Rezo.ai is an Unified Agentic AI platform for Enterprises that revolutionizes Customer Experience operations with AI-powered solutions and real-time support.” Source: RevenueBase Database · checked Sep 14, 2026
14	C-Zentrix	Partial evidence	Gurgaon, IndiaHQ checked Sep 14, 2026	51-200	192 contacts →
	Partial evidence “C-Zentrix is a leading Customer Experience and contact center solution provider with clients all over India, APAC, Middle East Asia, North America and Africa.” Source: RevenueBase Database · checked Sep 14, 2026
15	Convertcart	Strong evidence	Bengaluru, IndiaHQ checked Sep 14, 2026	51-200	163 contacts →
	Strong evidence “Convertcart helps online businesses deliver outstanding experiences to customers throughout their journey-build lasting relations with them-and drive more revenue.” Source: RevenueBase Database · checked Sep 14, 2026
16	Konnect Insights	Strong evidence	Mumbai, IndiaHQ checked Sep 14, 2026	51-200	157 contacts →
	Strong evidence “Konnect Insights is an AI-powered omni-channel customer experience platform trusted by 500+ enterprise brands across 30+ countries.” Source: RevenueBase Database · checked Sep 14, 2026
17	Chat360	Strong evidence	Pune, IndiaHQ checked Sep 14, 2026	51-200	126 contacts →
	Strong evidence “Chat360 is an omnichannel customer engagement platform powered by Agentic AI, helping enterprises deliver connected, personalized, and scalable customer interactions across every…” Source: RevenueBase Database · checked Sep 14, 2026
18	kevit.io	Strong evidence	Rajkot, IndiaHQ checked Sep 14, 2026	51-200	120 contacts →
	Strong evidence “Kevit.io is a leading Customer Experience automation platform, made to acquire and win customers through conversations.” Source: RevenueBase Database · checked Sep 14, 2026
19	Intalk.io	Strong evidence	Mumbai, IndiaHQ checked Sep 14, 2026	51-200	113 contacts →
	Strong evidence “intalk.io - An Omnichannel Customer Interaction Platform by Agami Tech.” Source: RevenueBase Database · checked Sep 14, 2026
20	Simplify360 A Nextiva Company	Strong evidence	Bengaluru, IndiaHQ checked Sep 14, 2026	201-500	104 contacts →
	Strong evidence “Simplify360 is the leading Digital Customer Experience Platform with a goal #beyondORM #beyondListening #takecontrol.” Source: RevenueBase Database · checked Sep 14, 2026
21	Loyalytics AI	Partial evidence	Bengaluru, IndiaHQ checked Sep 14, 2026	51-200	93 contacts →
	Partial evidence “At Loyalytics, we are tackling one of the greatest challenges facing retailers today: how to engage and retain customers in an increasingly competitive environment.” Source: RevenueBase Database · checked Sep 14, 2026
22	Litmusworld	Indirect evidence	Mumbai, IndiaHQ checked Sep 14, 2026	51-200	87 contacts →
	Indirect evidence “At LitmusWorld, we’re redefining how enterprises engage with their most critical stakeholders.” Source: RevenueBase Database · checked Sep 14, 2026
23	Businessonbot	Partial evidence	Bangalore, IndiaHQ checked Sep 14, 2026	11-50	75 contacts →
	Partial evidence “BusinessOnBot is a leading AI-powered Omni channel conversational commerce and support platform.” Source: RevenueBase Database · checked Sep 14, 2026
24	Nuacem AI	Strong evidence	Hyderabad, IndiaHQ checked Sep 14, 2026	51-200	68 contacts →
	Strong evidence “Nuacem AI is a Conversational AI-Powered Customer Engagement Platform that can amplify customer experience on Text, Voice & Video channels.” Source: RevenueBase Database · checked Sep 14, 2026
25	Onedirect	Partial evidence	Bangalore, IndiaHQ checked Sep 14, 2026	51-200	59 contacts →
	Partial evidence “OneDirect is India’s leading Customer Experience Management Company.” Source: RevenueBase Database · checked Sep 14, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer journey analytics platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer journey analytics platforms.
Partial evidence: Its own public description names part of customer journey analytics platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer journey analytics platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 241 customer journey analytics platforms based in India

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Customer journey analytics platforms based in India at a glance

As of Sep 14, 2026

15.7%Verified-email coverage

97.6Average contacts per company

11-50Median size (employees)

11.6%Largest-city concentration · Bangalore

Sep 14, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

10001+

Email recency for this list is measured worldwide rather than for India, so it is reported there. Company counts and contact totals on this page are exact for India, over 241 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey analytics platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in India whose own description of what they do matches “customer journey analytics platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey analytics platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer journey analytics platforms, and records with no verified work email. Companies headquartered outside India are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 3,688 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 14, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer journey analytics platforms by metro

Customer journey analytics platforms in Bangalore28
Customer journey analytics platforms in Mumbai26

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey analytics platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer journey analytics platforms are there based in India?

RevenueBase identified 241 customer journey analytics platforms headquartered in India as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Netcore, headquartered in Mumbai, tops this list with the largest team on record.

Which city has the most customer journey analytics platforms?

Bangalore leads with 28 headquartered companies, followed by Mumbai (26) and Bengaluru (22).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 3,688 verified decision-maker contacts tracked across these 241 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 14, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.