Company lists · Data refreshed September 2026

Top 15 Customer journey analytics platforms based in South Africa

RevenueBase identified 31 company matches for customer journey analytics platforms associated with South Africa as of September 2026 and tracks 242 professional contacts across them, including 90 with verified work emails and 8 with mobile numbers. Johannesburg is the largest hub.

This list covers company matches for customer journey analytics platforms associated with South Africa, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed September 1, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Sep 1, 2026 How this list was built
31Companies
242Contacts tracked
90Verified emails
8Mobile numbers
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The 15 largest customer journey analytics platforms based in South Africa

Ranked by team size
Top 15 of 31 company matches for customer journey analytics platforms based in South Africa, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Sep 1, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchCape Town, South Africa201-50097 contacts →

Exact match

“InsideData enables companies to measure and improve the efficacy of their business communication.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
2Exact matchJohannesburg, South Africa51-20031 contacts →

Exact match

“inQuba has a unique approach to Customer Experience Management that we call “Outcomes CX”.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
3Exact matchCape Town, South Africa11-5013 contacts →

Exact match

“Segmentable is an AI-powered platform that helps marketing, product, sales, and strategy directors, as well as business owners, get to know their markets inside out.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
4Exact matchBellville, South Africa51-20010 contacts →

Exact match

“RELATE TECHNOLOGIES ACQUIRED BY PRINCIPA Relate Technologies, Customer Experience Technology company in Cape Town, South Africa was acquired by leading data analytics, consulting…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
5Exact matchJohannesburg, South Africa11-507 contacts →

Exact match

“In the fast-paced, ever-evolving business landscape, Coligo stands tall as a global industry and market leader in Customer Experience Management.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
6Exact matchJohannesburg, South Africa11-506 contacts →

Exact match

“Since 2017, Analytics Hive continues to deliver high-impact solutions in blue-chip, multi-national, and some Fortune500 clients.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
7Exact matchJohannesburg, South Africa11-505 contacts →

Exact match

“Customer First Solutions [CFS] is a complete solution to gather, analyse, report and act on ‘Voice of Customer’ feedback to improve your customer experience.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
8Exact matchJohannesburg, South Africa11-505 contacts →

Exact match

“Nimbus Group Global delivers next-generation contact center and analytics solutions that empower businesses to engage smarter, operate leaner, and grow faster.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
9Exact matchCape Town, South Africa51-2004 contacts →

Exact match

“Genii has helped more than 100 brands surface the insights hidden deep within their conversations to service, sell, retain clients and collect better.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
10Exact matchJohannesburg, South Africa1-102 contacts →

Exact match

“Providing great customer experience relies on understanding your customer, and how they interact with your staff, technology platforms, and physical locations We use a variety of…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
11Exact matchStellenbosch, South Africa1-102 contacts →

Exact match

“Phoenix designs and supports end‑to‑end customer experience platforms-from digital queue management and online booking to analytics, feedback, and expert consulting and support…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
12Exact matchJohannesburg, South Africa1-101 contacts →

Exact match

“Vanine's AI software is a single source of behavioural insights for Call Centres, enabling them to personalise customer interactions, sales and debt collections at scale, through…”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
13Exact matchCape Town, South Africa1-101 contacts →

Exact match

“Heropass empowers business to seamlessly interact and engage with customers based on their real-world behavior”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
14Exact matchStellenbosch Cape Town, South Africa1-101 contacts →

Exact match

“WithNova enables companies to collect.”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase
15Exact matchFaerie Glen Pretoria, South Africa1-101 contacts →

Exact match

“Revolutionizing Customer Experience with AI-powered SaaS solutions for optimized CRM, CXM and Digital Marketing”

Recorded in the RevenueBase company graph · Sep 1, 2026 · View company records in RevenueBase

Showing 15 of 31 customer journey analytics platforms based in South Africa

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Customer journey analytics platforms based in South Africa at a glance

As of Sep 1, 2026
37.2%Verified-email coverage
3.3%Mobile-number coverage
7.8Average contacts per company
11-50Median size (employees)
38.7%Largest-city concentration · Johannesburg
Sep 1, 2026Page data refreshed

Companies by employee count

1-10
14
11-50
10
51-200
3
201-500
2
501-1,000
1
10001+
1

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with South Africa whose business descriptions match “customer journey analytics platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 90 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 1, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer journey analytics platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer journey analytics platforms are there based in South Africa?

RevenueBase identified 31 company matches for customer journey analytics platforms associated with South Africa as of September 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

Insidedata Group tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer journey analytics platforms?

Johannesburg leads with 12 company records, followed by Cape Town (9) and Pretoria (1).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 90 professional contacts with verified work emails tracked across these 31 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 1, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.