Company lists · Data refreshed September 2026

Top 25 Customer journey analytics platforms based in New York, United States

Name: Customer journey analytics platforms based in New York, United States
Creator: RevenueBase
License: https://creativecommons.org/licenses/by/4.0/

Compiled by the RevenueBase Data Team Data refreshed Sep 10, 2026 74 companies tracked

RevenueBase identified 74 customer journey analytics platforms headquartered in New York, United States as of September 2026 and tracks 9,538 professional contacts across them, including 5,697 with verified work emails and 2,189 with mobile numbers. New York is the largest hub.

This list covers customer journey analytics platforms headquartered in New York, United States, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 10, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 10, 2026 86% judged on-target in blind review

74Companies

9,538Contacts tracked

5,697Verified emails

2,189Mobile numbers

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The 25 largest customer journey analytics platforms based in New York, United States

Ranked by team size

Top 25 of 74 customer journey analytics platforms based in New York, United States, ranked by team size, largest first. Data refreshed Sep 10, 2026. RevenueBase Smart Search rates how each company's information relates to customer journey analytics platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#	Company	RevenueBase Smart Search	Headquarters	Employees	Contacts
1	Sprinklr	Strong evidence	New York, NY, United StatesHQ checked Sep 10, 2026	1,001-5,000	4,513 contacts →
	Strong evidence “Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…” Source: RevenueBase Database · checked Sep 10, 2026
2	BRAZE	Strong evidence	New York, NY, United StatesHQ checked Sep 10, 2026	1,001-5,000	2,142 contacts →
	Strong evidence “Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from…” Source: RevenueBase Database · checked Sep 10, 2026
3	Aircall	Strong evidence	New York, NY, United StatesHQ checked Sep 10, 2026	501-1,000	804 contacts →
	Strong evidence “The collaborative, AI-powered platform for customer conversations.” Source: RevenueBase Database · checked Sep 10, 2026
4	Mastercard Dynamic Yield	Partial evidence	New York, NY, United StatesHQ checked Sep 10, 2026	501-1,000	489 contacts →
	Partial evidence “Mastercard Dynamic Yield helps businesses deliver digital customer experiences that are personalized, optimized, and synchronized.” Source: RevenueBase Database · checked Sep 10, 2026
5	Kustomer	Strong evidence	New York, NY, United StatesHQ checked Sep 10, 2026	201-500	259 contacts →
	Strong evidence “Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction.” Source: RevenueBase Database · checked Sep 10, 2026
6	Mikmak	Partial evidence	New York, NY, United StatesHQ checked Sep 10, 2026	51-200	154 contacts →
	Partial evidence “MikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real…” Source: RevenueBase Database · checked Sep 10, 2026
7	Lightico	Strong evidence	New York, NY, United StatesHQ checked Sep 10, 2026	51-200	126 contacts →
	Strong evidence “Lightico is an AI-powered journey orchestration platform that sits above the enterprise tech stack, enabling organisations to digitise and automate customer journeys across the…” Source: RevenueBase Database · checked Sep 10, 2026
8	1010data	Partial evidence	New York, United StatesHQ checked Sep 10, 2026	201-500	82 contacts →
	Partial evidence “For more than 20 years, 1010data has helped financial, retail and consumer goods customers monitor shifts in consumer demand and market conditions and rapidly respond with…” Source: RevenueBase Database · checked Sep 10, 2026
9	Nabler NOW Brainlabs	Strong evidence	New York, NY, United StatesHQ checked Sep 10, 2026	201-500	63 contacts →
	Strong evidence “Nabler is an award-winning, data analytics consultancy that helps enterprises and agencies better understand their customer’s behavior to drive revenue decisions through data.” Source: RevenueBase Database · checked Sep 10, 2026
10	Ninjacat	Strong evidence	New York, United StatesHQ checked Sep 10, 2026	51-200	55 contacts →
	Strong evidence “NinjaCat is an AI-enabled data, analytics, and agent platform built for modern marketing teams.” Source: RevenueBase Database · checked Sep 10, 2026
11	Ignitionone	Strong evidence	New York, NY, United StatesHQ checked Sep 10, 2026	201-500	52 contacts →
	Strong evidence “IgnitionOne’s leading Customer Intelligence platform empowers marketers to find and engage their most valuable customers across channels using a data-driven approach.” Source: RevenueBase Database · checked Sep 10, 2026
12	BRIJ	Partial evidence	New York, NY, United StatesHQ checked Sep 10, 2026	11-50	49 contacts →
	Partial evidence “Brij’s AI-powered software platform helps brands acquire, analyze, and activate first-party data across every sales channel.” Source: RevenueBase Database · checked Sep 10, 2026
13	Leadmetrics	Indirect evidence	New York, United StatesHQ checked Sep 10, 2026	11-50	45 contacts →
	Indirect evidence “Leadmetrics can redefine how brands grow.” Source: RevenueBase Database · checked Sep 10, 2026
14	HEAR	Partial evidence	New York, United StatesHQ checked Sep 10, 2026	11-50	28 contacts →
	Partial evidence “Hear is an AI-powered conversation intelligence platform designed for contact center managers.” Source: RevenueBase Database · checked Sep 10, 2026
15	Salescaptain	Strong evidence	New York, NY, United StatesHQ checked Sep 10, 2026	51-200	25 contacts →
	Strong evidence “SalesCaptain: Your AI-powered All-In-One Customer Experience Management Platform.” Source: RevenueBase Database · checked Sep 10, 2026
16	Octane11	Strong evidence	New York, NY, United StatesHQ checked Sep 10, 2026	11-50	23 contacts →
	Strong evidence “Octane11 is an AI-powered marketing analytics platform - for B2B companies only - that synthesizes paid, owned, and earned marketing, sales, and product usage data to deliver…” Source: RevenueBase Database · checked Sep 10, 2026
17	Sortment	Indirect evidence	New York, United StatesHQ checked Sep 10, 2026	11-50	20 contacts →
	Indirect evidence “Sortment understands your business, identifies opportunities, and runs lifecycle programs end to end across email, push, SMS, and in-app.” Source: RevenueBase Database · checked Sep 10, 2026
18	Attributy	Indirect evidence	New York, United StatesHQ checked Sep 10, 2026	11-50	18 contacts →
	Indirect evidence “Attributy was founded in 2020 to help every business leverage AI-driven insights for optimized marketing performance.” Source: RevenueBase Database · checked Sep 10, 2026
19	Actable	Strong evidence	New York, NY, United StatesHQ checked Sep 10, 2026	11-50	17 contacts →
	Strong evidence “At Actable, we help brands turn customer analytics into business outcomes.” Source: RevenueBase Database · checked Sep 10, 2026
20	Segwik Customer Journey Automation Platform	Strong evidence	New York, United StatesHQ checked Sep 10, 2026	11-50	12 contacts →
	Strong evidence “Segwik helps business achieve the turnkey process management and growth that they are seeking by automating their entire customer journey from marketing to customer loyalty and…” Source: RevenueBase Database · checked Sep 10, 2026
21	Peel Insights	Indirect evidence	New York, NY, United StatesHQ checked Sep 10, 2026	11-50	11 contacts →
	Indirect evidence “Peel Insights (A Relay Commerce company) helps Shopify and Amazon D2C brands and agencies drive profitability by focusing on retention and subscriptions.” Source: RevenueBase Database · checked Sep 10, 2026
22	Inqline	Partial evidence	New York, NY, United StatesHQ checked Sep 10, 2026	11-50	7 contacts →
	Partial evidence “Companies invest millions in customer acquisition each year, often wasting resources on outdated marketing strategies.” Source: RevenueBase Database · checked Sep 10, 2026
23	PACE	Indirect evidence	New York, NY, United StatesHQ checked Sep 10, 2026	11-50	7 contacts →
	Indirect evidence “The fastest-growing enterprise software companies are product-led and seller-accelerated.” Source: RevenueBase Database · checked Sep 10, 2026
24	Perception Marketing	Strong evidence	New York, NY, United StatesHQ checked Sep 10, 2026	51-200	5 contacts →
	Strong evidence “Our solutions provide the perfect platform for businesses that want to reinforce their brand, increase sales and enhance customer engagement.” Source: RevenueBase Database · checked Sep 10, 2026
25	Opentopic	Indirect evidence	New York, NY, United StatesHQ checked Sep 10, 2026	11-50	5 contacts →
	Indirect evidence “Cognitive insights & recommendations to create highly personalized campaigns Sia with Watson is a powerful cognitive engine by Opentopic that leverages the Artificial Intelligence…” Source: RevenueBase Database · checked Sep 10, 2026

RevenueBase Smart Search

RevenueBase Smart Search assesses information from a company’s LinkedIn profile, information supplied directly by the company, its website, and other publicly available sources. It uses that information to rate how closely the company relates to this list’s category: customer journey analytics platforms. Every row carries its rating and the description the rating was read from, so each one can be checked rather than taken on trust.

Strong evidence: The company's own public description of its business names customer journey analytics platforms.
Partial evidence: Its own public description names part of customer journey analytics platforms, so it works in or next to the category without describing itself that way.
Indirect evidence: The description shown does not name customer journey analytics platforms. The match rests on the rest of the company's public profile rather than the one sentence quoted here, so this is the rating to check first.

RevenueBase Smart Search is how these lists are built: RevenueBase's data engine and AI assemble the companies that match a category defined in a user's own words, so a list can be about what companies actually do rather than about whichever industry code they were filed under.

Showing 25 of 74 customer journey analytics platforms based in New York, United States

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Customer journey analytics platforms based in New York, United States at a glance

As of Sep 10, 2026

59.7%Verified-email coverage

23.0%Mobile-number coverage

128.9Average contacts per company

11-50Median size (employees)

94.6%Largest-city concentration · New York

Sep 10, 2026Page data refreshed

Companies by employee count

1-10

11-50

51-200

201-500

501-1,000

1,001-5,000

10001+

Freshness & accuracy

How recently the business emails were verified and the company information checked

Email last verified

Median 12.0d

5,2680–30

40431–60

161–90

290–180

22180+

Company record updated

Median 52.0d

00–30

5,87431–60

2,56761–90

54890–180

549180+

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer journey analytics platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source: The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies: Companies headquartered in New York, United States whose own description of what they do matches “customer journey analytics platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search: RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer journey analytics platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude: Companies whose own description does not clearly place them among customer journey analytics platforms, and records with no verified work email. Companies headquartered outside New York are excluded even when they keep an office there.
Match quality: In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking: Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification: Every listed company carries at least one verified work email, 5,697 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh: This page's figures were pulled from the company graph on September 10, 2026. Lists refresh periodically as the graph is re-checked.
Corrections: Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer journey analytics platforms by metro in the United States

Customer journey analytics platforms in New York70
Customer journey analytics platforms in San Francisco57
Customer journey analytics platforms in Austin26

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer journey analytics platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer journey analytics platforms are there based in New York, United States?

RevenueBase identified 74 customer journey analytics platforms headquartered in New York, United States as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Sprinklr, headquartered in New York, tops this list with the largest team on record.

Which city has the most customer journey analytics platforms?

New York leads with 70 headquartered companies, followed by San Francisco (57) and Austin (26).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 5,697 verified decision-maker contacts tracked across these 74 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 10, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.