Company lists · Data refreshed September 2026

Top 25 Customer experience AI platforms worldwide

RevenueBase identified 15,471 customer experience AI platforms worldwide as of September 2026 and tracks 819,366 professional contacts across them, including 273,062 with verified work emails. The United States is the largest market and London the largest hub.

This list covers customer experience AI platforms worldwide, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026. Country and city lists for customer experience AI platforms follow the table.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
15,471Companies
819,366Contacts tracked
273,062Verified emails
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The 25 largest customer experience AI platforms worldwide

Ranked by team size
Top 25 of 15,471 customer experience AI platforms worldwide, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience AI platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Partial evidenceTeaneck, NJ, United StatesHQ checked Sep 28, 202610001+326,658 contacts →

Partial evidence

“Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value.”

Source: RevenueBase Database · checked Sep 28, 2026
2Strong evidenceSan Francisco, CA, United StatesHQ checked Sep 28, 202610001+86,470 contacts →

Strong evidence

“We're the #1 AI CRM-where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform.”

Source: RevenueBase Database · checked Sep 28, 2026
3Strong evidenceBoston, MA, United StatesHQ checked Sep 28, 202610001+20,235 contacts →

Strong evidence

“Publicis Sapient is a technology company that provides enterprise AI platforms and services.”

Source: RevenueBase Database · checked Sep 28, 2026
4Strong evidenceFort Lauderdale, FL, United StatesHQ checked Sep 28, 202610001+17,310 contacts →

Strong evidence

“iQor is a trusted partner in customer experience solutions for global brands and a portfolio company of Mill Point Capital.”

Source: RevenueBase Database · checked Sep 28, 2026
5Strong evidenceDenver, United StatesHQ checked Sep 28, 202610001+14,976 contacts →

Strong evidence

“A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading…”

Source: RevenueBase Database · checked Sep 28, 2026
6Partial evidenceHoboken, NJ, United StatesHQ checked Sep 28, 20265,001-10,00010,721 contacts →

Partial evidence

“NiCE is transforming the world with AI that puts people first.”

Source: RevenueBase Database · checked Sep 28, 2026
7Partial evidenceSan Diego, CA, United StatesHQ checked Sep 28, 202610001+9,049 contacts →

Partial evidence

“Teradata empowers enterprises to turn intelligence into autonomous action, grounding AI agents in deep business context and trusted data.”

Source: RevenueBase Database · checked Sep 28, 2026
8Indirect evidenceWinnipeg, MB, CanadaHQ checked Sep 28, 202610001+8,992 contacts →

Indirect evidence

“We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul.”

Source: RevenueBase Database · checked Sep 28, 2026
9Strong evidenceCampbell, CA, United StatesHQ checked Sep 28, 202610001+8,461 contacts →

Strong evidence

“24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and…”

Source: RevenueBase Database · checked Sep 28, 2026
10Indirect evidenceDubai, United Arab EmiratesHQ checked Sep 28, 202610001+7,986 contacts →

Indirect evidence

“Say hAI to iSON!”

Source: RevenueBase Database · checked Sep 28, 2026
11Strong evidenceMenlo Park, CA, United StatesHQ checked Sep 28, 20265,001-10,0007,347 contacts →

Strong evidence

“Genesys® empowers more than organizations worldwide to create the best customer and employee experiences.”

Source: RevenueBase Database · checked Sep 28, 2026
12Indirect evidenceSan Francisco, CA, United StatesHQ checked Sep 28, 20265,001-10,0006,628 contacts →

Indirect evidence

“Move beyond deflection.”

Source: RevenueBase Database · checked Sep 28, 2026
13Strong evidenceWaltham, MA, United StatesHQ checked Sep 28, 20265,001-10,0006,319 contacts →

Strong evidence

“Pega provides the leading AI-powered platform for enterprise transformation.”

Source: RevenueBase Database · checked Sep 28, 2026
14Strong evidenceHighland Park, MI, United StatesHQ checked Sep 28, 202610001+5,840 contacts →

Strong evidence

“Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction.”

Source: RevenueBase Database · checked Sep 28, 2026
15Strong evidenceWinnipeg, MB, CanadaHQ checked Sep 28, 202610001+5,770 contacts →

Strong evidence

“Global leader in digital customer experience management, back office processing, trust and safety, and AI services.”

Source: RevenueBase Database · checked Sep 28, 2026
16Strong evidenceNorcross, GA, United StatesHQ checked Sep 28, 202610001+4,785 contacts →

Strong evidence

“At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection.”

Source: RevenueBase Database · checked Sep 28, 2026
17Strong evidenceNew York, NY, United StatesHQ checked Sep 28, 20261,001-5,0004,513 contacts →

Strong evidence

“Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across…”

Source: RevenueBase Database · checked Sep 28, 2026
18Partial evidenceMelville, NY, United StatesHQ checked Sep 28, 20265,001-10,0003,852 contacts →

Partial evidence

“Verint helps you deliver AI outcomes now to solve your most pressing CX automation challenges in the contact center and beyond.”

Source: RevenueBase Database · checked Sep 28, 2026
19Indirect evidenceGurgaon, IndiaHQ checked Sep 28, 20261,001-5,0003,312 contacts →

Indirect evidence

“Comviva empowers organizations to drive transformative growth with measurable business impact.”

Source: RevenueBase Database · checked Sep 28, 2026
20Strong evidencePleasanton, CA, United StatesHQ checked Sep 28, 20261,001-5,0003,036 contacts →

Strong evidence

“Tekion is redefining automotive retail with an end-to-end, AI-native platform purpose-built for the industry.”

Source: RevenueBase Database · checked Sep 28, 2026
21Strong evidenceNacogdoches, TX, United StatesHQ checked Sep 28, 20261,001-5,0002,964 contacts →

Strong evidence

“Etech Global Services delivers customer experience solutions and proprietary AI technology to Fortune 500 companies across telecommunications, healthcare, financial services, and…”

Source: RevenueBase Database · checked Sep 28, 2026
22Indirect evidenceBoston, MA, United StatesHQ checked Sep 28, 20261,001-5,0002,789 contacts →

Indirect evidence

“Klaviyo (NYSE: KVYO) is the autonomous B2C CRM.”

Source: RevenueBase Database · checked Sep 28, 2026
23Strong evidenceSan Ramon, CA, United StatesHQ checked Sep 28, 20261,001-5,0002,584 contacts →

Strong evidence

“Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.”

Source: RevenueBase Database · checked Sep 28, 2026
24Indirect evidenceCampbell, CA, United StatesHQ checked Sep 28, 20261,001-5,0002,444 contacts →

Indirect evidence

“8x8, Inc.(NASDAQ: EGHT) believes that CX limits were meant to be shattered.”

Source: RevenueBase Database · checked Sep 28, 2026
25Partial evidenceNoida, IndiaHQ checked Sep 28, 20265,001-10,0002,270 contacts →

Partial evidence

“We are revenue AI-X-lerators.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 25 of 15,471 customer experience AI platforms worldwide

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Customer experience AI platforms worldwide at a glance

As of Sep 28, 2026
33.3%Verified-email coverage
53.0Average contacts per company
1-10Median size (employees)
3.0%Largest-city concentration · London
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
9,858
11-50
4,002
51-200
1,074
201-500
285
501-1,000
105
1,001-5,000
88
5,001-10,000
17
10001+
32

Email recency is reported on each country list linked below.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience AI platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
Coverage
Every country. Country and city lists for customer experience AI platforms are linked below.
What qualifies
Companies worldwide whose own description of what they do matches “customer experience AI platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience AI platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience AI platforms, and records with no verified work email.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 273,062 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Customer experience AI platforms by location

90 lists · largest first

Every Customer experience AI platforms list RevenueBase publishes, by country and city. Counts are matching companies in each list as of its own refresh date.

Countries

Cities

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience AI platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience AI platforms are there worldwide?

RevenueBase identified 15,471 customer experience AI platforms worldwide as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Cognizant, headquartered in Teaneck, tops this list with the largest team on record.

Which country has the most customer experience AI platforms?

The United States leads with 3,079 companies, followed by India (1,560) and the United Kingdom (770). Every customer experience AI platforms list by country and city is linked on this page.

Which city has the most customer experience AI platforms?

London leads with 461 headquartered companies, followed by San Francisco (281) and New York (244).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 273,062 verified decision-maker contacts tracked across these 15,471 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.