Company lists · Data refreshed September 2026

Top 10 Customer experience AI platforms based in Istanbul, Türkiye

RevenueBase identified 63 customer experience AI platforms headquartered in Istanbul, Türkiye as of September 2026 and tracks 1,569 professional contacts across them, including 509 with verified work emails. Across Türkiye, Istanbul is the largest hub for this category.

This list covers customer experience AI platforms headquartered in Istanbul, Türkiye, matched on what each company actually does as described in its own words. Ranked by team size, largest first. Every row shows the company's own description, its RevenueBase Smart Search rating, and when it was last checked. Data refreshed September 28, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase Smart Search, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list HQ checked on every row RevenueBase Smart Search rating on every row Refreshed Sep 28, 2026 86% judged on-target in blind review
63Companies
1,569Contacts tracked
509Verified emails
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The 10 largest customer experience AI platforms based in Istanbul, Türkiye

Ranked by team size
Top 10 of 63 customer experience AI platforms based in Istanbul, Türkiye, ranked by team size, largest first. Data refreshed Sep 28, 2026. RevenueBase Smart Search rates how each company's information relates to customer experience AI platforms: strong evidence (its own description names it), partial (names part of it), indirect (matched on the rest of its profile rather than the description shown). Click a contact count to view that company's people.
#CompanyRevenueBase Smart SearchHeadquartersEmployeesContacts
1Strong evidenceIstanbul, TürkiyeHQ checked Sep 28, 20261,001-5,0001,036 contacts →

Strong evidence

“Insider-one platform for individualized, cross-channel experiences-enables enterprise marketers to connect customer data across channels and systems, predict their future behavior…”

Source: RevenueBase Database · checked Sep 28, 2026
2Partial evidenceIstanbul, TürkiyeHQ checked Sep 28, 202651-200126 contacts →

Partial evidence

“Evam is a leading provider of next generation customer engagement paradigms, tools and systems to connect enterprises to their customers and help them stay in touch with them…”

Source: RevenueBase Database · checked Sep 28, 2026
3Partial evidenceIstanbul, TürkiyeHQ checked Sep 28, 202611-5052 contacts →

Partial evidence

“CBOT is a leading Conversational AI company, providing enterprise-grade AI solutions in Conversational AI and Generative AI.”

Source: RevenueBase Database · checked Sep 28, 2026
4Strong evidenceIstanbul, TürkiyeHQ checked Sep 28, 202611-5017 contacts →

Strong evidence

“Cloud4Feed is an AI-based voice of customer and employee platform that helps businesses to enhance their customer and employee experience by analyzing continuous and real-time…”

Source: RevenueBase Database · checked Sep 28, 2026
5Strong evidenceIstanbul, TürkiyeHQ checked Sep 28, 202611-5015 contacts →

Strong evidence

“Customer Journey Design & Deep Learning AI & Social Media Monitoring & Market Research AI 360 Platform”

Source: RevenueBase Database · checked Sep 28, 2026
6Strong evidenceIstanbul, TürkiyeHQ checked Sep 28, 202611-5014 contacts →

Strong evidence

“Wiseback is an AI-powered Customer Experience Management (CXM) and Employee Experience (EX) SaaS platform that transforms feedback into intelligent action.”

Source: RevenueBase Database · checked Sep 28, 2026
7Strong evidenceIstanbul, TürkiyeHQ checked Sep 28, 202611-5011 contacts →

Strong evidence

“Moodivation | Elevating the Employee Experience, End to End Moodivation is an AI-powered employee experience platform designed to help organizations listen better, act faster, and…”

Source: RevenueBase Database · checked Sep 28, 2026
8Indirect evidenceIstanbul, TürkiyeHQ checked Sep 28, 202611-5010 contacts →

Indirect evidence

“Softcand Yazılım, yurt içi ve yurt dışı müşterilerine yazılım çözüm ortağı olma amacıyla kurulmuştur.”

Source: RevenueBase Database · checked Sep 28, 2026
9Strong evidenceIstanbul, TürkiyeHQ checked Sep 28, 202611-504 contacts →

Strong evidence

“At Zack.ai, we design AI-driven communication tools that facilitate enhanced customer experiences across communication channels, while taking the weight off of customer service…”

Source: RevenueBase Database · checked Sep 28, 2026
10Indirect evidenceIstanbul, TürkiyeHQ checked Sep 28, 20261-103 contacts →

Indirect evidence

“1996 çıktığımız yolculukta amacımız farklı yazılım çözümleri ile işletmelerin sorunlarına akıllı çözümler geliştirmek idi.”

Source: RevenueBase Database · checked Sep 28, 2026

Showing 10 of 63 customer experience AI platforms based in Istanbul, Türkiye

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Customer experience AI platforms based in Istanbul, Türkiye at a glance

As of Sep 28, 2026
32.4%Verified-email coverage
24.9Average contacts per company
1-10Median size (employees)
Sep 28, 2026Page data refreshed

Companies by employee count

1-10
36
11-50
23
51-200
3
1,001-5,000
1

Email recency for this list is measured across the whole Türkiye list rather than for Istanbul, so it is reported there. Company counts and contact totals on this page are exact for Istanbul, over 63 companies.

How this list was built

Company categories are rarely black and white. RevenueBase reads each company's own description of its business to decide whether it belongs among customer experience AI platforms, so some rows will be adjacent to the category rather than pure plays. The description and RevenueBase Smart Search rating on every row are there so you can check each match yourself.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase Smart Search, the natural-language company search available to every RevenueBase user.
What qualifies
Companies headquartered in Istanbul, Türkiye whose own description of what they do matches “customer experience AI platforms”. Matching reads each company's description, not its industry code or its name.
RevenueBase Smart Search
RevenueBase Smart Search is how this list is assembled and how each row is rated. RevenueBase's data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to a category defined in a user's own words. Each row is rated strong evidence (its own description names customer experience AI platforms), partial evidence (it names part of the category) or indirect evidence (the description shown names none of it and the match rests on the rest of the company's profile). The description supporting each rating is quoted on the row.
What we exclude
Companies whose own description does not clearly place them among customer experience AI platforms, and records with no verified work email. Companies headquartered outside Istanbul are excluded even when they keep an office there.
Match quality
In blind human judging of this matching method, 86% of matched companies were on target. Expect roughly 1 in 7 rows to be adjacent to the category rather than a pure play. Every row shows the company's own description and its RevenueBase Smart Search rating so you can judge each match yourself. Read the full methodology: how the lists are built, how the judging worked, and what the figure means.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every listed company carries at least one verified work email, 509 across the full list. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on September 28, 2026. Lists refresh periodically as the graph is re-checked.
Corrections
Wrong category, wrong headquarters, or a company that has closed? Use “Report an issue” on any row. Reports go to the RevenueBase Data Team and feed back into the company graph.

Frequently asked

What is RevenueBase Smart Search?

RevenueBase Smart Search is how RevenueBase decides which companies belong on this list and how strongly each one fits. Its data engine and AI assess a company's LinkedIn profile, information supplied directly by the company, its website and other publicly available information, then relate it to the category the list is about. Each row is rated strong evidence when the company's own description names customer experience AI platforms, partial evidence when it names part of the category, and indirect evidence when the description shown names none of it and the match rests on the rest of the company's profile.

How many customer experience AI platforms are there based in Istanbul, Türkiye?

RevenueBase identified 63 customer experience AI platforms headquartered in Istanbul, Türkiye as of September 2026, matched on each company's own description of what it does rather than its industry code.

What is the largest company on this list?

Insider, headquartered in Istanbul, tops this list with the largest team on record.

Which city in Türkiye has the most customer experience AI platforms?

Istanbul leads Türkiye with 63 headquartered companies, followed by Ankara (15) and Sariyer (6).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work the top results, verified emails and direct dials included. Upgrading unlocks all 509 verified decision-maker contacts tracked across these 63 companies.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on September 28, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase Smart Search, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.