Company lists · Data refreshed November 2026

Top 21 Customer experience AI platforms based in Malaysia

RevenueBase identified 84 company matches for customer experience AI platforms associated with Malaysia as of November 2026 and tracks 2,774 professional contacts across them, including 870 with verified work emails. Kuala Lumpur is the largest hub.

This list covers company matches for customer experience AI platforms associated with Malaysia, found by RevenueBase SmartSearch using the meaning of business descriptions in its company graph at Exact. Ranked by professionals tracked, largest first. Rows show recorded descriptions where available, Exact search membership and the snapshot date. Data refreshed November 5, 2026.

Published by RevenueBase, a B2B data infrastructure company. This list was built with RevenueBase SmartSearch, the natural-language company search RevenueBase customers use to build their own targeted lists and unlock verified emails and direct dials at the companies on them. How these lists are built and judged.

How to read this list RevenueBase SmartSearch · Exact Recorded Nov 5, 2026 How this list was built
84Companies
2,774Contacts tracked
870Verified emails
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The 21 largest customer experience AI platforms based in Malaysia

Ranked by team size
Top 21 of 84 company matches for customer experience AI platforms based in Malaysia, ordered by professional contacts tracked in RevenueBase, largest first. Recorded Nov 5, 2026. The RevenueBase SmartSearch column shows Exact match membership in this saved search. Click a contact count to view that company's people. Totals use company locations recorded by RevenueBase; the displayed preview is a smaller selection.
#CompanyRevenueBase SmartSearchHeadquartersEmployeesContacts
1Exact matchKuala Lumpur, MalaysiaHQ recorded Nov 5, 2026201-500268 contacts →

Exact match

“Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
2Exact matchKuala Lumpur, MalaysiaHQ recorded Nov 5, 202651-200196 contacts →

Exact match

“Respond.io is the customer conversation management platform that helps mid-market B2C businesses turn conversations into customers across WhatsApp, Instagram, TikTok, voice calls…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
3Exact matchShah Alam, MalaysiaHQ recorded Nov 5, 202611-5046 contacts →

Exact match

“Established in 2010, Accordia Global Sdn.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
4Exact matchSubang Jaya, MalaysiaHQ recorded Nov 5, 202611-5033 contacts →

Exact match

“At MindHive, we propel businesses towards unprecedented success by creating tailor-made AI applications and robust infrastructure.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
5Exact matchPetaling Jaya, MalaysiaHQ recorded Nov 5, 202651-20033 contacts →

Exact match

“HIVE is running the world’s first AI-native operating system for sales and marketing.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
6Exact matchKuala Lumpur, MalaysiaHQ recorded Nov 5, 202651-20030 contacts →

Exact match

“We transform companies to succeed seamlessly in Digital.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
7Exact matchKuala Lumpur City, MalaysiaHQ recorded Nov 5, 202611-5025 contacts →

Exact match

“At Revolab, we are pioneering solutions at the intersection of large language models (LLM), natural language processing (NLP), and speech technologies.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
8Exact matchKuala Lumpur, MalaysiaHQ recorded Nov 5, 202611-5023 contacts →

Exact match

“Optimising and engaging customers with omni-channel software and integrated business analytics.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
9Exact matchSetapak, MalaysiaHQ recorded Nov 5, 202611-5018 contacts →

Exact match

“Robomy Sdn Bhd is a company based out of starparc point, Kuala Lumpur, Malaysia.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
10Exact matchKajang, MalaysiaHQ recorded Nov 5, 202611-5015 contacts →

Exact match

Recorded description not available.

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
11Exact matchPetaling Jaya, MalaysiaHQ recorded Nov 5, 20261-1012 contacts →

Exact match

“At Dah Reply, we transform how businesses connect with customers and boost internal productivity through intelligent AI solutions.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
12Exact matchKuala Lumpur, MalaysiaHQ recorded Nov 5, 202611-5010 contacts →

Exact match

“In 2023, Sage42 brought Ventana to life- a comprehensive CXaaS solution leveraging AI analytics to optimize conversions and transform customer experience from start to success…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
13Exact matchKuala Lumpur, MalaysiaHQ recorded Nov 5, 202611-509 contacts →

Exact match

“We simplify AI adoption with Rivastor.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
14Exact matchKuala Lumpur, MalaysiaHQ recorded Nov 5, 202611-509 contacts →

Exact match

“Service4U is a technology solutions provider specializing in AI-powered communications and cloud-based customer engagement platforms.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
15Exact matchSubang Jaya, MalaysiaHQ recorded Nov 5, 20261-107 contacts →

Exact match

“We are Deepforge AI - Product Development Company located in KL, Malaysia.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
16Exact matchKuala Lumpur, MalaysiaHQ recorded Nov 5, 202651-2006 contacts →

Exact match

“Insuradar designs innovative solutions, focused on improving processes in various industries.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
17Exact matchKuala Lumpur, MalaysiaHQ recorded Nov 5, 202611-506 contacts →

Exact match

“Our purpose is to become the digital transformation partner helping our clients elevate their customer experiences Our smart assistants are brought to life with our multilingual…”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
18Exact matchKuala Lumpur, MalaysiaHQ recorded Nov 5, 20261-104 contacts →

Exact match

“Empowering businesses with seamless and efficient customer interactions, Miu.ai provides cutting-edge chatbot technology.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
19Exact matchPetaling Jaya, MalaysiaHQ recorded Nov 5, 20261-103 contacts →

Exact match

“YesHello is a SaaS platform that gives virtual sales teams total visibility-from first contact, to sales, to customer support.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
20Exact matchSelangor, MalaysiaHQ recorded Nov 5, 20261-102 contacts →

Exact match

“Strive empower businesses to Achieve BIG Retention with a Small Team by enabling our clients to automate engagement, retain customers, and compound growth.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase
21Exact matchPetaling Jaya, MalaysiaHQ recorded Nov 5, 20261-102 contacts →

Exact match

“We are a Malaysian start-up focused on building extraordinary customer experience platforms for businesses via our enterprise level artificial chatbot and video call solutions.”

Recorded in the RevenueBase company graph · Nov 5, 2026 · View company records in RevenueBase

Showing 21 of 84 customer experience AI platforms based in Malaysia

See the full list, filter by size, metro and specialty, and access 870 tracked professional contacts with verified work emails. Direct dials are available where recorded.

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Customer experience AI platforms based in Malaysia at a glance

As of Nov 5, 2026
31.4%Verified-email coverage
33.0Average contacts per company
1-10Median size (employees)
47.6%Largest-city concentration · Kuala Lumpur
Nov 5, 2026Page data refreshed

Companies by employee count

1-10
44
11-50
26
51-200
10
201-500
1
501-1,000
2
1,001-5,000
1

Email recency for this list is measured worldwide rather than for Malaysia, so it is reported there. Company counts and contact totals on this page are exact for Malaysia, over 84 companies.

How this list was built

The recorded descriptions help you assess these company matches. Check a company’s website for its current services and locations.

Source
The RevenueBase company graph: 60 million companies and 398.9 million professional contacts resolved from primary sources, queried with RevenueBase SmartSearch, the natural-language company search available to every RevenueBase user.
What qualifies
Company records associated with Malaysia whose business descriptions match “customer experience AI platforms” by meaning at the Exact setting. Descriptions are compiled in the RevenueBase company graph from public websites, profiles and company information where available; they are not guaranteed quotations from the company's website.
RevenueBase SmartSearch
Describe a niche company in your own words to find businesses by meaning. Exact, Similar, Related and Broad control the breadth of RevenueBase SmartSearch. This saved list uses Exact. Each row's Exact match badge shows inclusion in that search, not an individual score or a service-quality judgment.
Public preview
The public preview omits records without a verified work email. Where headquarters information is recorded, preview rows are also filtered to this page’s location. Dataset totals and geographic summaries describe the full matched records before these preview filters.
Match quality
RevenueBase's August 25, 2026 study assessed 4,198 description/company pairs across matching settings. The publisher reports 86% good or better at Exact. This evaluates the method across queries; it does not audit this individual list. Recorded company descriptions, where available, help you judge each match yourself. Read the full methodology: how the lists are built and what the study measures.
Ranking
Team size, largest first: companies are ordered by the number of professionals RevenueBase tracks at each one. Employee ranges shown are reported bands, for context.
Verification
Every displayed company carries at least one verified work email. RevenueBase tracks 870 professional contacts with verified work emails across the full matched dataset. Contacts re-verify on a rolling cadence, and each contact's own verification date is shown inside RevenueBase.
Refresh
This page's figures were pulled from the company graph on November 5, 2026. Lists refresh periodically as the graph is re-checked.
Record context
Company records and descriptions can change. Check the company's website for its current services and locations.

Customer experience AI platforms by metro

Frequently asked

What is RevenueBase SmartSearch?

RevenueBase SmartSearch finds niche companies by the meaning of their business descriptions in the RevenueBase company graph. Exact, Similar, Related and Broad control how closely companies must fit your description. This list uses Exact for “customer experience AI platforms”; each Exact match badge shows search membership, not an individual similarity or quality score.

How many customer experience AI platforms are there based in Malaysia?

RevenueBase identified 84 company matches for customer experience AI platforms associated with Malaysia as of November 2026, using the meaning of business descriptions at Exact. This is the recorded matched set in the RevenueBase company graph.

What is the largest company on this list?

WATI tops the displayed preview by professional contacts tracked in RevenueBase. Recorded headquarters appear in the company rows.

Which city has the most customer experience AI platforms?

Kuala Lumpur leads with 40 company records, followed by Petaling Jaya (11) and Kuala (4).

How do I get contact information for these companies?

A free RevenueBase account lets you run this exact search and work limited free results with 500 credits to start. Upgrading provides access to the 870 professional contacts with verified work emails tracked across these 84 companies; direct dials are available where recorded.

How current is this list?

The list refreshes periodically as the company graph is re-checked. This page's figures were pulled on November 5, 2026.

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About this data

RevenueBase is a B2B data infrastructure company. Its company graph covers 60 million companies and 398.9 million professional contacts, with emails verified on a rolling cadence rather than scraped once and left to decay. These company lists are generated directly from that graph with RevenueBase SmartSearch, the same natural-language company search every RevenueBase user has: describe a market in plain words, get the companies that match, and add verified emails and direct dials for the people at them. It is the same data that powers RevenueBase's B2B data products, and a free account includes 500 credits to start. How these lists are built and judged.